
71944 Revision 03 Page 9
TR UBLESH TING
PR BLEM S LUTI N(S)
Patient develops difficulty breathing or other
medical problem while using the device.
Pause or discontinue the treatment, and then teach and coach
the patient on proper and effective cough techniques. Assist
patient where possible. Suction patient if indicated. Pause or
discontinue the treatment and then assess the patient.
TCU does not power on. If the battery charger is plugged in to the TCU, disconnect it. The
TCU will not function when the battery charger is connected to
it. Connect the HHT to the TCU. If the problem persists, contact
Westmed Customer Service.
Batteries not holding a charge after being
recharged.
Always use the charger supplied with the Vibralung Acoustical
Percussor. The batteries in the TCU will hold their charge for 500
charge/recharge cycles. If the TCU has not been in use long
enough to have been charged about 500 times, contact
Westmed Customer Service.
TCU unexpectedly shuts down in the middle of a
treatment.
Charge the TCU’s internal battery. Restart the TCU. If the
problem persists, contact Westmed Customer Service.
TCU powers on but does not respond (or responds
incorrectly) to button selections.
Restart the TCU and insure that the HHT is connected to it. If the
problem persists, contact Westmed Customer Service.
TCU powers on and works as intended but fails to
illuminate appropriate LED indicator(s).
Restart the TCU. If the problem persists, contact Westmed
Customer Service.
Patient complains of discomfort or interference
with dental work or natural teeth during treatment
with Vibralung Acoustical Percussor.
Consider removing dental work during treatment with the
Vibralung. Encourage patient to not “clamp down” on plastic
mouthpiece with teeth.
Patient has difficulty holding the HHT or holding it
in the proper position.
The HHT is ergonomically designed to be easily held without
fatigue by most patients for periods of up to 10 minutes. Patient
must not be lying recumbent. Reposition patient to at least a 30°
head up position.
TCU becomes hot to the touch. Discontinue use immediately and contact Westmed Customer
Service.
Case components of the TCU case become loose or
separate altogether.
Retighten screws if all are present. If some screws are missing,
contact Westmed Customer Service.
Case components of the HHT case become loose or
separate altogether.
Discard faulty disposable unit and replace with a new HHT.
Interface cable between the TCU and HHT becomes
damaged from the HHT, or the mini-plug becomes
damaged
Discard faulty HHT and replace with a new HHT.
Patient or caregiver unable to assemble parts; i.e.,
parts do not seem to fit together or mate properly.
Refer to the Instruction Manual to confirm proper parts. Inspect
parts for physical damage or deformation (e.g., out-of-round,
rough edges). Replace parts that have been damaged.
Variable Expiratory Resistor for PEP and/or
Circulaire II Hybrid for aerosol therapy do not seem
to fit properly.
Refer to Instruction Manual to confirm proper Y-adapter and
orientation. Inspect parts for physical damage or deformation
(e.g., out-of-round, rough edges). Replace parts that have been
damaged.
Unable to attach non-Westmed nebulizer or PEP
device to the Vibralung Acoustical Percussor.
Use only the Westmed Circulaire II or Circulaire II Hybrid for
aerosol therapy and Westmed Variable Expiratory Resistor for
PEP.