wink haus blueCompact User manual

blueCompact
Operating manual
Read the instructions prior to performing any task!

Wink-29491-DE, 5, en_GB
©Aug. Winkhaus GmbH & Co. KG 2018
Aug. Winkhaus GmbH & Co. KG
Hessenweg 9
48157 Münster Germany
Germany
Telephone: [phone]
Fax: [phone]
Internet: www.winkhaus.com
23.05.2018blueCompact Electronics locking system2

blueCompact is an electronic locking system which com-
prises a maximum of 99 keys and 25 cylinders. The main
components of this locking system are the app and an
active electronic key which allow you to activate, manage
and program keys and cylinders.
This manual is valid for the following versions of the
blueCompact App:
nAndroid: Version 2.0.0
niOS: Version 2.0.0.0
With other versions of the blueCompact App,
some information and approaches may not
apply completely.
You need one of the following operating systems for the
blueCompact App :
nAndroid Version 5.0 or higher
niOS Version 9 or higher
Smartphones must feature Bluetooth 4.0 or higher.
In order to use Bluetooth, location detection
may have to be activated or deactivated on
some devices depending on the manufacturer
and model of the smartphone.
Display of the app needs to be enhanced for use on tablet
PCs.
The security measures of the manufacturer must not be
bypassed (no support for rooted or jailbreaked devices).
Our Customer Service will be happy to answer any ques-
tions that you may have.
Aug. Winkhaus GmbH & Co. KG
Hessenweg 9
48157 Münster
Germany
[phone]
[phone]
www.bluecompact.com
What is blueCompact?
Operating systems, smartphone
and blueCompact App versions
Customer Service
Supplemental directives
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Winkhaus Ibérica S.A.
PAE La Marina
C./ de la Creativitat, 7
08850 Gavà/Barcelona
España
+34 936.334.470
[phone]
www.bluecompact.com
F+W France SARL
6, Rue de la Maison Rouge
Bâtiment D
77185 Lognes
France
+33 160.951.622
+33 160.951.617
www.bluecompact.com
Winkhaus Nederland B.V.
Landauer 29
3897 AB
Zeewolde
Nederland
+31 365.227.744
+31 365.224.333
www.bluecompact.com
Supplemental directives
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Winkhaus Austria GmbH
Oberfeldstraße 24
5082 Grödig
Austria
+43 6.246.722.260
+43 624.672.226.145
www.bluecompact.com
Winkhaus Polska Beteiligungs
spółka z ograniczoną
odpowiedzialnością sp.k.
ul. Przemyslowa 1
64 130 Rydzyna
Polska
+48 655.255.700
+48 655.255.800
www.bluecompact.com
These instructions ensure safe handling of the blueCompact
locking system.
nRead the instructions before starting any work.
nAlways comply with specifications such as operational
and safety instructions.
nKeep instructions in a safe place ready for future use.
nAlso provide the instructions to the new owner if you
pass on the product.
nThe images are provided to ensure basic understanding
and may dier from the actual version that you have.
Warnings are identified in these operating instructions by
the use of symbols. The safety information is preceded by
signal words emphasizing the severity of the risk.
Purpose of the instructions
Symbols in the instructions
Supplemental directives
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WARNING!
This combination between a symbol and a
signal word indicates a potentially dangerous
situation which could result in death or
severe injury if not prevented.
NOTICE!
This combination of symbol and signal word
indicates a potentially dangerous situation
which could result in damage to property if
not prevented.
ENVIRONMENT!
This combination of symbol and signal word
indicates potential hazards to the environ-
ment.
Safety instructions may refer to specific, individual oper-
ating instructions. Such safety instructions are embedded
into the operating instructions, so that they do not interrupt
the flow of the text when users carry out an action. The
signal words described above are used.
Example:
1. Insert cylinder.
2.
NOTICE!
Physical damage due to face plate
screws screwed at an angle.
Screw the face plate screw, so that it is straight when
it enters the cylinder thread.
3.
NOTICE!
Physical damage due to over-tightening
of screw.
Use a screwdriver to tighten face plate screw by hand.
ðThe cylinder is installed.
The following symbols are used to highlight operational
instructions, results, lists, references and other elements in
these instructions:
Safety instructions in the oper-
ating instructions
Other symbols
Supplemental directives
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Identification Explanation
Step-by-step operational instructions
ðResults of required steps
Reference to paragraphs in these
instructions and additional applicable
documents
Lists with no fixed order
This symbol highlights useful tips and recom-
mendations as well as information for e-
cient, trouble-free operation.
Skilled non-professionals and maintenance sta who have
the following expertise as a minimum:
nFitting and dismounting of cylinders
nHandling smartphones and operating app interfaces
Multimedia instructions:
nIn addition to this printed version, you can also access
the instructions in the main menu in the app.
nThe step-by-step instructions for the app explain the
dierent processes using images and texts, even
without an Internet connection.
nYou can also call up the individual instructions via the
app as an animated video clip if you have access to the
Internet.
Tips and recommendations
Target group
Step by step to completion – the
Instructions menu
Supplemental directives
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The position numbers in the instructions always refer to
the previous illustrations.
Fig. 1: Open instructions
1. Touch the Instructions menu (1) on the main menu.
2. Select the Installation chapter (2).
ðThis then displays the sub-sections.
3. Select Instructions (3).
Example of step-by-step
instructions: Incorporate cyl-
inder
Supplemental directives
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Fig. 2: Select instruction type
4.
You can only open the instructional
video if you have access to the
Internet.
Touch Video instructions (1) to open the instructional
video.
5. Touch Step-by-step instructions (2) to look at the
step-by-step instructions.
Supplemental directives
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The activation set is the basis for the locking system.
Ä Chapter 1.1 “Compile components as required”
on page 16
The activation set also includes a quick start guide. This
quick start guide contains:
nInstructions to install app obtained from Google Play
Store/App Store
nQR code for the relevant platform
nSafety and disposal instructions
nStart guide (the first few steps before starting the app)
Compile locking system
Supplemental directives
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Table of contents
1 Product overview..................................................................... 15
1.1 Compile components as required.............................. 16
1.2 Keys....................................................................................... 16
1.2.1 Active keys....................................................................... 16
1.2.1.1 Use user key function................................................ 19
1.2.1.2 Use internal power function.................................. 20
1.2.1.3 Use external power function.................................. 21
1.2.2 Masterkey........................................................................ 22
1.2.3 Passive keys................................................................... 22
1.2.4 Adapter........................................................................... 23
1.3 Activation card................................................................. 23
1.4 PUK card............................................................................ 24
1.5 Cylinder............................................................................... 24
2 Security....................................................................................... 29
2.1 Intended use..................................................................... 29
2.2 Safety when fitting cylinders to fire doors.......... 30
2.3 Safety when fitting cylinders to
emergency doors.......................................................... 30
2.4 Safety when using cylinders in low tempera-
tures..................................................................................... 31
2.5 Instructions on integrating alarm systems........... 32
2.6 The administrator's responsibilities........................ 32
2.7 Hazards for people........................................................ 33
2.8 Dangers to material goods........................................ 34
2.9 Risk of break-in............................................................... 36
3 Transport and store................................................................ 37
3.1 Labelling on the packaging......................................... 37
3.2 Transport and unpack.................................................. 37
3.3 Storing................................................................................ 38
4 Select and install cylinder..................................................... 41
4.1 Dismount old cylinder.................................................. 44
4.2 Determine cylinder type............................................. 45
4.3 Determine cylinder length......................................... 46
4.4 Install old cylinder......................................................... 48
4.5 Prepare cylinder installation..................................... 50
4.6 Install cylinder type 01, type 02 and type 05..... 53
4.7 Install cylinder type 04 and type 04 MK.............. 56
4.8 Install cylinder type 21 and type 22........................ 58
5 Install app.................................................................................... 61
6 Manage locking system......................................................... 63
6.1 Initialise Masterkey......................................................... 63
6.2 Register............................................................................. 66
6.2.1 Log in with password................................................. 66
Table of contents
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6.2.2 Log in with fingerprint.............................................. 67
6.3 Add and manage key................................................... 69
6.3.1 Add key to locking system...................................... 69
6.3.2 Manage key.................................................................... 71
6.3.3 Identify key................................................................... 72
6.3.4 Delete key..................................................................... 73
6.4 Add and manage cylinder.......................................... 74
6.4.1 Add cylinder to locking system............................. 74
6.4.2 Change cylinder name............................................. 75
6.4.3 Identify cylinder.......................................................... 76
6.4.4 Check the cylinder battery charge status........ 77
6.4.5 Issue and withdraw locking authorisations...... 78
6.4.6 Delete cylinder............................................................ 88
6.5 Show and send locking events................................ 90
6.6 Open system information........................................... 92
6.7 Open and forward locking plan................................ 93
6.7.1 Forward locking plan manually.............................. 94
6.7.2 Create a locking plan change reminder............. 96
6.8 Issue remote authorisation........................................ 97
6.9 Reset Masterkey........................................................... 102
7 Lock............................................................................................ 103
8 Install software updates...................................................... 105
8.1 Transfer data to the Masterkey................................ 105
8.2 Transfer data to the Masterkey............................... 108
8.3 Transfer data to cylinder.............................................. 111
9 Cleaning and maintenance.................................................. 115
9.1 Test cylinder and clean key......................................... 115
9.2 Replace batteries.......................................................... 116
9.2.1 Replace the battery in an active key.................... 118
9.2.2 Replacing the batteries in cylinder types 01,
04 MK and 05.............................................................. 118
9.2.3 Replace batteries in cylinder type 02............... 120
9.2.4 Replace batteries in cylinder type 04............... 121
9.2.5 Replacing the batteries in cylinder types 21
and 22............................................................................ 124
9.2.6 Replacing batteries in padlock 85...................... 127
10 Fault repair................................................................................ 131
10.1 Malfunctions in the locking process...................... 131
10.2 Masterkey loss.............................................................. 133
10.3 Activation card loss................................................... 135
11 Spare parts and accessories.............................................. 139
12 Disposal...................................................................................... 141
Table of contents
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13 Technical specifications...................................................... 143
14 Index........................................................................................... 149
Appendix................................................................................... 153
A Declaration of Conformity........................................... 154
Table of contents
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Table of contents
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1 Product overview
Fig. 3: System overview
1 Smartphone app
2 Masterkey
3 Active key
4 PUK card
5 Activation card
6 Cylinder
7 Quick start guide
8 Passive keys
9 Adapter
Product overview
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1.1 Compile components as required
The activation set is the basis for the locking system. Other
components must be purchased in addition to the set as
required.
The activation set contains the following components:
nActive key
– Ä Chapter 1.2.1 “Active keys” on page 16
n4 passive keys in dierent colours:
– Ä Chapter 1.2.3 “Passive keys” on page 22
– green
– pink
– yellow
– blue
nActivation card
–
Ä Chapter 1.3 “Activation card” on page 23
nPUK card
– Ä Chapter 1.4 “PUK card” on page 24
nAdapter
–
Ä Chapter 1.2.4 “Adapter” on page 23
nQuick start guide
1.2 Keys
1.2.1 Active keys
1 Ring hole
2 Battery compartment lid
3 Button
4 Key bow
5 Tip of the key
6 LED display
Active keys feature a button (3) to activate cylinders, a bat-
tery and a LED display (6). You can use the ring hole (1) to
fasten the key to a key ring.
For a clear allocation of the keys in the app, a
Winkhaus UID is engraved on the tip of the
key (5).
This Winkhaus UID consists of the logo
4HOME and a six-digit number.
Example: 4HOME112773
Fig. 4: Activation set
Fig. 5: Active key
Product overview
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An active key features the following functions:
nOperate cylinder.
– Ä Chapter 1.2.1.1 “Use user key function” on page 19
nOperate cylinder with flat battery.
– Ä Chapter 1.2.1.2 “Use internal power function”
on page 20
nRead data from a passive key to operate cylinder with a
flat battery.
–
Ä Chapter 1.2.1.3 “Use external power function”
on page 21
nConfiguration as a Masterkey.
– Ä Chapter 6.1 “Initialise Masterkey” on page 63
nIssue remote authorisation.
–
Ä Chapter 6.8 “Issue remote authorisation”
on page 97
You can read or display the battery charge
status for all components which have a bat-
tery.
– Ä Chapter 6.4.4 “Check the cylinder bat-
tery charge status” on page 77
The following battery charge states are dis-
played:
–good
–sucient
–low
–replace
The battery must be replaced if the battery
charge status indicates 'low' or 'replace'.
This signal warns of a low battery in the active key.
The signal is activated for the following functions:
nInternal power function if there is only enough power for
a few more locking transactions.
– Ä Chapter 1.2.1.2 “Use internal power function”
on page 20
nUser key function if fewer than 1,000 locking transac-
tions are possible.
– Ä Chapter 1.2.1.1 “Use user key function” on page 19
LED display signals
Product overview
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WARNING!
Hazard to persons due to malfunction in
emergency opening with an active key.
Replace the battery of the active key following this
signal immediately to ensure that the door does not
fail to open or close in an emergency.
n Ä Chapter 9.2.1 “Replace the battery in an active
key.” on page 118
This signal may indicate the following states:
nActive key has been activated using the button.
nActive key communicates with other components via
Bluetooth.
The power adapter mode allows cylinders to be locked
using the internal power function and is activated by
pressing on the button for 2 seconds.
Ä Chapter 1.2.1.2 “Use internal power function” on page 20
This signal may indicate the following states:
nSearch for a cylinder which can be taught in
nSearch for a cylinder on which you can perform an
internal power locking transaction
– Ä Chapter 1.2.1.2 “Use internal power function”
on page 20
Key has been taught in and is awaiting connection to cyl-
inder.
Error in communication with a passive key or cylinder.
Repeat procedure.
Active key is authorised to lock.
Active key is not authorised to lock.
LED display signals in power
adapter mode
Product overview
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1.2.1.1 Use user key function
An active key can be used in the same way as
a passive key (= user key). The button does
not need to be activated with the button to
do so.
Ä Chapter 1.2.3 “Passive keys” on page 22
Prerequisites:
nBattery is suciently charged.
nThe active key features the corresponding locking
rights.
1. Insert active key (1) into the cylinder.
2. Lock cylinder.
Operate the cylinder
Fig. 6: Operate the cylinder
Product overview
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1.2.1.2 Use internal power function
If the cylinder battery is flat, the lock can be
operated using the battery in an active key.
WARNING!
Hazard to persons due to malfunction in
emergency opening with an active key.
Active keys with a low battery may not be
able to open or close cylinders with a flat
battery.
– Check the battery charge status in all
components on a regular basis.
– Ä 6.3.3 “Identify key” on page 72
– Ä 6.6 “Open system information”
on page 92
–
Ä Chapter 6.4.4 “Check the cylinder
battery charge status” on page 77
– Immediately replace batteries with a low
charge level with new, approved batteries.
– Ä Chapter 9.2.1 “Replace the battery
in an active key.” on page 118 –
Ä Chapter 9.2.6 “Replacing batteries
in padlock 85” on page 127
– Ä Chapter 13 “Technical specifica-
tions” on page 143
Precondition:
nThe battery in the cylinder is flat.
1. Insert active key into the cylinder.
2. Activate active key by pressing on the button (2) for 2
seconds.
ðThe LED display (3) on the active key lights up
yellow and the lock can be operated using the
power in the battery (1) in the active key.
Lock the cylinder
Fig. 7: Use internal power function
Product overview
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