Winmate R17IW3S-SPM1 User manual

Please read these instructions carefully before using this product, and save this manual for future use.
IP65 Stainless
Flat PCAP Panel PC
Intel®Core™Whiskey Lake i5-8265U 1.6GHz
15”/ 17”/ 19”/ 21.5”/ 23.8”
Model No. R15IW3S-SPC3
R17IW3S-SPA1
R19IW3S-SPM1
W22IW3S-SPA3
W24IW3S-SPA2
Quick Start Guide
Document Version 1.1
Document Part No. 91521110107W

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
Contents
Introduction 5
Features 5
Package Content 6
Product Overview 7
Dimensions 15" 7
Dimensions 17” 7
Dimensions 19” 8
Dimensions 21.5” 8
Dimensions 23.8” 9
Physical Buttons and LED Indicators 10
Connectors 11
Getting Started 12
Turning On Turning ON 12
How to Enable Watchdog 13
Turning Off Your Device 14
Touch Mode 15
Installation 18
Wiring Requirements 18
Connector Pin Assignments 19
Power Cable 19
Serial Cable 20
Ethernet Cable 20
USB 2.0 Cable 21
Mounting 22
VESA Mounting 22
Yoke Mounting 23
Specifications 24
Appendix 26
Appendix A: Cleaning the Monitor 26
Appendix B: Winmate Software Development Kit 27

2
Introduction
FCC Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
⚫This device may not cause harmful interference.
⚫This device must accept any interference received
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class
"B" digital device, pursuant to part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at him own expense.
European Union
Electromagnetic Compatibility Directive (2014/30/EU)
•EN55024: 2010/ A1: 2015
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2014
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
•EN55032: 2012/AC:2013
•EN61000-3-2:2014
•EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
•EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013
This equipment is in conformity with the requirement of the following EU
legislations and harmonized standards. Product also complies with the Council
directions.

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in
any form or by any means, electronic or mechanical, for any purpose, without the
prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their
respective owners.
Disclaimer
Winmate Inc. reserve the right to make changes, without notice, to any product,
including circuits and/or software described or contained in this manual in order to
improve design and/or performance. We assume no responsibility or liability for the
use of the described product(s) conveys no license or title under any patent,
copyright, or masks work rights to these products, and make no representations or
warranties that these products are free from patent, copyright, or mask work right
infringement, unless otherwise specified. Applications that are described in this
manual are for illustration purposes only. We make no representation or guarantee
that such application will be suitable for the specified use without further testing or
modification.
Warranty
Winmate Inc. warranty guarantees that each of its products will be free from material
and workmanship defects for a period of one year from the invoice date. If the
customer discovers a defect, we will, at his/her option, repair or replace the
defective product at no charge to the customer, provide it is returned during the
warranty period of one year, with transportation charges prepaid. The returned
product must be properly packaged in its original packaging to obtain warranty
service. If the serial number and the product shipping data differ by over 30 days,
the in-warranty service will be made according to the shipping date. In the serial
numbers the third and fourth two digits give the year of manufacture, and the fifth
digit means the month (e. g., with A for October, B for November and C for
December).
For example, the serial number 1W14Axxxxxxxx means October of year 2014.

4
Introduction
Customer Service
We provide a service guide for any problem by the following steps: First, visit the
website of our distributor to find the update information about the product. Second,
contact with your distributor, sales representative, or our customer service center for
technical support if you need additional assistance.
You may need the following information ready before you call:
•Product serial number
•Software (OS, version, application software, etc.)
•Description of complete problem
•The exact wording of any error messages
In addition, free technical support is available from our engineers every business
day. We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products.
Safety Information
WARNING! / AVERTISSEMENT!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections
while the power is on. Sensitive electronic components can be
damaged by sudden power surges. Only experienced electronics
personnel should open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis lorsque
vous travaillez sur celui-ci. Ne pas brancher de connections
lorsque l’alimentation est présente. Des composantes
électroniques sensibles peuvent être endommagées par des sauts
d’alimentation. Seulement du personnel expérimenté devrait ouvrir
ces chassis.
CAUTION/ATTENTION
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very
sensitive to static electric charges. As a safety precaution, use a
grounding wrist strap at all times. Place all electronic components
in a static-dissipative surface or static-shielded bag when they are
not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge
statique avant de toucher la carte CPU. Les équipements
électroniques moderns sont très sensibles aux décharges
d’électricité statique. Toujours utiliser un bracelet de mise à la
terre comme précaution. Placer toutes les composantes
électroniques sur une surface conçue pour dissiper les charge, ou
dans un sac anti-statique lorsqu’elles ne sont pas dans le chassis.
General Guideline
It is recommended to reboot the device when some functions are defect or inactive.
If it still can't solve the problems please contact your dealer or agent.

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
Introduction
Congratulations on purchasing Winmate® IP65 Flat Stainless PCAP Series Panel
PC. Winmate® IP65 Flat Stainless PCAP Series Panel PC is rugged, industrial-
grade panel PC series built to withstand challenging environments, undergoing
rigorous testing to ensure safety and top performance. All of the models in the
series are sealed to IP65 standard. Stainless housing features anti-corrosion
properties making it suitable for food, chemical and pharmaceutical industries.
PCAP multi-touch screen supports glove mode and provides even more
convenience for the operator.
Winmate® IP65 Flat Stainless PCAP Panel PC goes beyond that of the standard
industrial panel computers with elegant, edge-to-edge design, rugged construction,
powerful performance, and flexible mounting options.
Features
Winmate® IP65 Flat Stainless PCAP Panel PC features:
•Intel® Core™ Whiskey Lake i5-8265U 1.6GHz
•SUS 316/ AISI 316 stainless steel for food and chemical industries
•Sealed to IP65 for protection against water and dust
•A true flat, easy-to-clean front surface with edge-to-edge design
•Flat multi-touch panel pc with superior readability and PCAP technology
•Various mounting solutions, Yoke mount and VESA mount
•Plenty of I/O s including USB 2.0, RS-232 serial port and RJ45-10/100/1000
LAN ports
•Waterproof ports with adapter cables for external connectivity
•Rain/ Glove Mode

6
Introduction
Package Content
Carefully remove the box and unpack your device. Please check if all the items
listed below are inside your package. If any of these items are missing or damaged
contact us immediately.
Standard factory shipment list:
Panel PC
Quick Start Guide
(Hardcopy)
Driver CD & User
Manual
Varies by product
specifications
Part No. 91521110107W
Part No. 91711110101P
AC Adapter
Power Cable*
Serial Cable
Part No. 50W: 90PO12050006
Part No. 84W: 90PO12084000
Varies by country
Part No. 94G0123090Q0
Ethernet Cable
USB Cable
VESA Screws
Part No. 94I0080080KF
Part No. 9480128080K0
Part No.913511101101

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
Product Overview
This section contains mechanical drawing of the Panel PC. Notice that this is a
simplified drawing and some components are not marked in detail.
Dimensions 15" Unit: mm
Dimensions 17” Unit: mm

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Introduction
Dimensions 19” Unit: mm
Dimensions 21.5” Unit: mm

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
Dimensions 23.8”Unit: mm

10
Introduction
Physical Buttons and LED Indicators
Physical buttons and LED indicators located on the rear side of the Panel PC.
Physical Buttons
Icon
Button
Description
Reset
Press to reset the system
Power On/ Off
Press to power on or power off the device
LED Indicators
LED Type
Status
Description
On
Power is on
Off
Power is off
Blinking
Storage activity
(Data is being read or written)
Off
System is idle

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
Connectors
IP65 Flat Stainless PCAP Panel PC has IP65 type connectors with protection
cap.

12
Getting Started
Getting Started
Turning On Turning ON
Follow the following steps to turn on your device:
1. Connect the AC adapter to the DC-in jack connector located on the back
side of the Panel PC.
2. Connect the power cord to AC adapter.
3. Plug the power cord to the AC outlet and the device will turn on
automatically.
AC Adapter specifications vary by panel size.
Size
15”
17”
19”
21.5”
23.8
AC Adapter
12V/ 80W
12V/ 80W
12V/ 80W
12V/ 80W
12V/ 80W
Power
Consumption*
38W (typ.)
43W (typ.)
45W (typ.)
56W (typ.)
56W (typ.)
*With maximum backlight and high CPU load.

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
How to Enable Watchdog
To enable Watchdog, you need to download Winmate Watchdog utility. Find more
information on Watchdog in “Watchdog Guide” that you can download from
Winmate Download Center or File Share. Refer to the User Manual for more
details.
To enable watchdog in Watchdog AP follow the instructions below:
1. On the right bottom side of the desktop screen, click triangle button to
show hidden icons.
2. Click icon to open Watchdog utility.
3. In Watchdog utility window set countdown time and periodically feed time, or
disable watchdog.
Example:
Every 10 min watchdog will monitor
the system, in case any error occurs
the system will restart automatically
when the countdown time reaches
0.
Every 9 min watchdog timer will be
reset to 10 min.

14
Getting Started
Settings
Description
Watchdog Countdown Time
The system automaticity restarts when this
countdown time reaches zero.
Default: 10 min
Periodically Feed Time
To set a cycle time to automatically reset
watchdog timer. Default: 9 min
Enable / Disable
Enable or disable watchdog. Default: Enable
Turning Off Your Device
To shut down your device, do the following:
Tap Start ( ) > Shut down.
Wait for your Panel PC to completely turn off before disconnecting the power cord
(if necessary).

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
Touch Mode
IP65 Stainless P-Cap Panel PC has three types touch modes pre-installed with
Windows OS.
The icon is on the bottom right corner of the toolbar.
If the OS is not installed, please download the application on our website for
switching the touch modes. If you cannot find it, please download it from Winmate Download
Center or contact Winmate sales representative.
Follow the instructions below to install the TouchModeSelect Utility.
1. Download, install and execute TouchModeSelect_1.2.3 setup wizard.

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Getting Started
2. Click Next to continue.
3. Select the installation folder, and click Next to continue.
4. The Setup Wizard is ready to begin the TouchModeSelect installation.
Click Install to proceed.

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
5. When installation is complete, click Finish button to exit the Setup Wizard.

18
Installation
Installation
Wiring Requirements
The following common safety precautions should be observed before installing any
electronic device:
•Strive to use separate, non-intersecting paths to route power and networking
wires. If power wiring and device wiring paths must cross make sure the wires
are perpendicular at the intersection point.
•Keep the wires separated according to interface. The rule of thumb is that
wiring that shares similar electrical characteristics may be bundled together.
•Do not bundle input wiring with output wiring. Keep them separate.
•When necessary, it is strongly advised that you label wiring to all devices in
the system.
CAUTION
•Do not run signal or communication wiring and power wiring in the same
conduit. To avoid interference, wires with different signal characteristics (i.e.,
different interfaces) should be routed separately.
•Be sure to disconnect the power cord before installing and/or wiring your
device.
•Verify the maximum possible current for each wire gauge, especially for the
power cords. Observe all electrical codes dictating the maximum current
allowable for each wire gauge.
•If the current goes above the maximum ratings, the wiring could overheat,
causing serious damage to your equipment.
•Be careful when handling the unit. When the unit is plugged in, the internal
components generate a lot of heat which may leave the outer casing too hot to
touch.

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IP65 Stainless Flat PCAP Panel PC Quick Start Guide
Connector Pin Assignments
This Panel PC is equipped with four connectors which are IP65 level and fool-
proofing design. Use only the cables that are included in the package. The pin
assignments of the cables are as follows.
Power Cable
The Flat Stainless PCAP Panel PC has IP65 connector. Use power cable to
connect Panel PC to the source of power. Flat Stainless PCAP Panel PC support
12V DC power input.