Winmate W24IB3S-SPA269 User manual

Please read this instructions before operating the device and retain them for future reference.
10.4~23.8” IP69K Stainless
P-Cap Panel PC
Intel® Celeron® Bay Trail-M N2930, 1.83 GHz
Model No. R10IB3S-SPT269
R15IB3S-SPC369
R19IB3S-SPM169
W22IB3S-SPA369
W24IB3S-SPA269
Quick Start Guide
For more information on this and
other Winmate products, please
visit our website at:
www.winmate.com
Version 1.2
Document Part No. 915211101030

IP69K Stainless Panel PC Quick Start Guide Contents
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Contents
❶INTRODUCTION - 7 -
1.1 Features - 7 -
1.2 Package Content - 8 -
1.3 Product Overview - 9 -
1.3.1 Dimensions 10.4" - 9 -
1.3.2 Dimensions 15" - 9 -
1.3.3 Dimensions 19” - 10 -
1.3.4 Dimensions 21.5” - 10 -
1.3.5 Dimensions 23.8”- 11 -
1.4 Physical Buttons and LED Indicators - 11 -
1.5 Connectors - 12 -
❷GETTING STARTED - 13 -
2.1 Turning On - 13 -
2.2 How to Enable Watchdog - 14 -
2.3 Turning off Your Device - 15 -
❸INSTALLATION - 16 -
3.1 Wiring Requirements - 16 -
3.2 Connector Pin Assignments - 17 -
3.2.1 Power Cable - 17 -
3.2.2 Serial Cable - 18 -
3.2.3 Ethernet Cable - 19 -
3.2.4 USB 2.0 Cable - 20 -
3.3 Mounting - 21 -
3.3.1 VESA Mounting - 21 -
3.3.2 Yoke Mounting - 22 -
❹SPECIFICATIONS - 23 -
APPENDIX - 26 -
Appendix A: Cleaning the Monitor - 26 -
Appendix B: Winmate Software Development Kit - 27 -

IP69K Stainless Panel PC Quick Start Guide Preface
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FCC Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received
including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a
class "B" digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at him own expense.
European Union
Electromagnetic Compatibility Directive (2014/30/EU)
EN55024: 2010/ A1: 2015
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2014
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
EN55032: 2012/AC:2013
EN61000-3-2:2014
EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/
A2:2013
This equipment is in conformity with the requirement of the following EU
legislations and harmonized standards. Product also complies with the
Council directions.

IP69K Stainless Panel PC Quick Start Guide Preface
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Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in
any form or by any means, electronic or mechanical, for any purpose, without the
prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their
respective owners.
Disclaimer
Winmate Inc. reserve the right to make changes, without notice, to any product,
including circuits and/or software described or contained in this manual in order
to improve design and/or performance. We assume no responsibility or liability for
the use of the described product(s) conveys no license or title under any patent,
copyright, or masks work rights to these products, and make no representations
or warranties that these products are free from patent, copyright, or mask work
right infringement, unless otherwise specified. Applications that are described in
this manual are for illustration purposes only. We make no representation or
guarantee that such application will be suitable for the specified use without
further testing or modification.
Warranty
Winmate Inc. warranty guarantees that each of its products will be free from
material and workmanship defects for a period of one year from the invoice date.
If the customer discovers a defect, we will, at his/her option, repair or replace the
defective product at no charge to the customer, provide it is returned during the
warranty period of one year, with transportation charges prepaid. The returned
product must be properly packaged in its original packaging to obtain warranty
service. If the serial number and the product shipping data differ by over 30 days,
the in-warranty service will be made according to the shipping date. In the serial
numbers the third and fourth two digits give the year of manufacture, and the fifth
digit means the month (e. g., with A for October, B for November and C for
December).
For example, the serial number 1W17Axxxxxxxx means October of year 2017.

IP69K Stainless Panel PC Quick Start Guide Preface
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Customer Service
We provide a service guide for any problem by the following steps: First, visit the
website of our distributor to find the update information about the product.
Second, contact with your distributor, sales representative, or our customer
service center for technical support if you need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business
day. We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products.
Safety Information
WARNING! / AVERTISSEMENT!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections
while the power is on. Sensitive electronic components can be
damaged by sudden power surges. Only experienced electronics
personnel should open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis lorsque
vous travaillez sur celui-ci. Ne pas brancher de connections
lorsque l’alimentation est présente. Des composantes
électroniques sensibles peuvent être endommagées par des sauts
d’alimentation. Seulement du personnel expérimenté devrait ouvrir
ces chassis.
CAUTION/ATTENTION
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very
sensitive to static electric charges. As a safety precaution, use a
grounding wrist strap at all times. Place all electronic components
in a static-dissipative surface or static-shielded bag when they are
not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge
statique avant de toucher la carte CPU. Les équipements
électroniques moderns sont très sensibles aux décharges
d’électricité statique. Toujours utiliser un bracelet de mise à la
terre comme précaution. Placer toutes les composantes
électroniques sur une surface conçue pour dissiper les charge, ou
dans un sac anti-statique lorsqu’elles ne sont pas dans le chassis.

IP69K Stainless Panel PC Quick Start Guide Preface
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Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful
information or to alert you to the potential for hardware damage or personal injury.
These are Notes, Important, Cautions, and Warnings. The following is an
example of each type of advisory.
NOTE:
A note is used to emphasize helpful information
IMPORTANT:
An important note indicates information that is important for you to know.
CAUTION/ ATTENTION
A Caution alert indicates potential damage to hardware and explains how
to avoid the potential problem.
Une alerte d’attention indique un dommage possible à l’équipement et
explique comment éviter le problème potentiel.
WARNING!/ AVERTISSEMENT!
An Electrical Shock Warning indicates the potential harm from electrical
hazards and how to avoid the potential problem.
Un Avertissement de Choc Électrique indique le potentiel de chocs sur
des emplacements électriques et comment éviter ces problèmes.

IP69K Stainless Panel PC Quick Start Guide Introduction
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❶INTRODUCTION
Congratulations on purchasing Winmate® IP69K Stainless P-Cap Panel PC.
Winmate flat stainless steel P-Cap panel PCs and display are designed for
applications with high hygienic requirements. IP69K series is completely
waterproof with IP69K level of protection allowing for easy cleaning and
sterilization.
The IP69K stainless series work well in food, beverage industry, including food
processing operations and packaging, chemical manufacturing and other
industrial applications.
1.1 Features
The IP69K Stainless P-Cap Panel PC features:
Intel® Celeron® Bay Trail-M N2930, 1.83 GHz
SUS304 stainless steel for food and chemical industries
Full IP69K waterproof enclosure, good corrosion resistance
A true flat, easy-to-clean front surface with edge-to-edge design
Flat multi-touch panel pc with superior readability and P-CAP technology
Various mounting solutions, Yoke mount and VESA mount
Plenty of I/O s including USB 2.0, RS-232 serial port and RJ45-
10/100/1000 LAN ports
Waterproof ports with adapter cables for external connectivity
Supports VESA mount
Supports Rain/ Glove mode (Optional)

IP69K Stainless Panel PC Quick Start Guide Introduction
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1.2 Package Content
Carefully remove the box and unpack your device. Please check if all the items
listed below are inside your package. If any of these items are missing or
damaged contact us immediately.
Factory shipment list:
Panel PC
Quick Start Guide
(Hardcopy)
Driver CD & User
Manual
Varies by product
specifications
915211101030
IB32: 9171111I101Y
AC Adapter
Power Cable*
Serial Cable
50W 90PO12050002
80W 90PO12080003
Varies by country
94G0103090Q0
Ethernet Cable
USB Cable
VESA Screws
94I0080080KF
9480108080Q0
913511101101

IP69K Stainless Panel PC Quick Start Guide Getting Started
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1.3 Product Overview
This section contains mechanical drawing of the Panel PC. Notice that this is a
simplified drawing and some components are not marked in detail.
1.3.1 Dimensions 10.4" Unit: mm
Dimensions : 289 x 246 x 49.9
1.3.2 Dimensions 15"
Unit: mm
Dimensions : 378 x 301 x 56.4

IP69K Stainless Panel PC Quick Start Guide Getting Started
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1.3.3 Dimensions 19”
Unit: mm
Dimensions : 467.4 x 392 x 56.6
1.3.4 Dimensions 21.5”
Unit: mm
Dimensions : 541 x 337 x 53

IP69K Stainless Panel PC Quick Start Guide Getting Started
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1.3.5 Dimensions 23.8”
Unit: mm
Dimensions : 620 x 390 x 60
1.4 Physical Buttons and LED Indicators
Physical buttons and LED indicators located on the rear side of the Panel PC.
Physical Buttons
Icon
Button
Description
Reset
Press to reset the system
Power On/ Off
Press to power on or power off the device

IP69K Stainless Panel PC Quick Start Guide Getting Started
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LED Indicators
LED Type
Status
Description
On
Power is on
Off
Power is off
Blinking
Storage activity
(Data is being read or written)
Off
System is idle
1.5 Connectors
IP69K Stainless P-Cap Panel PC has M12 type connectors with protection cap
and air venting valve.

IP69K Stainless Panel PC Quick Start Guide Getting Started
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❷GETTING STARTED
2.1 Turning On
Follow the following steps to turn on your device:
1. Connect the AC adapter to the DC-in jack connector located on the
back side of the Panel PC.
2. Connect the power cord to AC adapter.
3. Plug the power cord to the AC outlet and the device will turn on
automatically.
AC Adapter specifications vary by panel size.
Size
10.4”
15”
19”
21.5”
23.8”
AC Adapter
12V/ 50W
12V/ 80W
12V/ 80W
12V/ 80W
12V/ 80W
Power
Consumption
33W (typ.)
38W (typ.)
45W (typ.)
56W (typ.)
56W (typ.)
*With maximum backlight and high CPU load.

IP69K Stainless Panel PC Quick Start Guide Getting Started
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2.2 How to Enable Watchdog
To enable Watchdog, you need to download Winmate Watchdog utility. Find
more information on Watchdog in “Watchdog Guide” that you can download from
Winmate Download Center or File Share. Refer to the User Manual for more
details.
To enable watchdog in Watchdog AP follow the instructions below:
1. On the right bottom side of the desktop screen, click triangle button to
show hidden icons.
2. Click icon to open Watchdog utility.
3. In Watchdog utility window set countdown time and periodically feed time,
or disable watchdog.
Example:
Every 10 min watchdog will
monitor the system, in case any
error occurs the system will restart
automatically when the countdown
time reaches 0.
Every 9 min watchdog timer will
be reset to 10 min.

IP69K Stainless Panel PC Quick Start Guide Getting Started
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Settings
Description
Watchdog Countdown Time
The system automaticity restarts when this
countdown time reaches zero. Default: 10 min
Periodically Feed Time
To set a cycle time to automatically reset
watchdog timer. Default: 9 min
Enable / Disable
Enable or disable watchdog. Default: Enable
2.3 Turning off Your Device
To shut down your device, do the following:
Tap Start ( ) > Shut down.
Wait for your Panel PC to completely turn off before disconnecting the power
cord (if necessary).

IP69K Stainless Panel PC Quick Start Guide Installation
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❸INSTALLATION
3.1 Wiring Requirements
The following common safety precautions should be observed before installing
any electronic device:
Strive to use separate, non-intersecting paths to route power and
networking wires. If power wiring and device wiring paths must cross make
sure the wires are perpendicular at the intersection point.
Keep the wires separated according to interface. The rule of thumb is that
wiring that shares similar electrical characteristics may be bundled
together.
Do not bundle input wiring with output wiring. Keep them separate.
When necessary, it is strongly advised that you label wiring to all devices
in the system.
CAUTION
Do not run signal or communication wiring and power wiring in the same
conduit. To avoid interference, wires with different signal characteristics
(i.e., different interfaces) should be routed separately.
Be sure to disconnect the power cord before installing and/or wiring your
device.
Verify the maximum possible current for each wire gauge, especially for
the power cords. Observe all electrical codes dictating the maximum
current allowable for each wire gauge.
If the current goes above the maximum ratings, the wiring could overheat,
causing serious damage to your equipment.
Be careful when handling the unit. When the unit is plugged in, the internal
components generate a lot of heat which may leave the outer casing too
hot to touch.

IP69K Stainless Panel PC Quick Start Guide Installation
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3.2 Connector Pin Assignments
This Panel PC is equipped with four M12 type connectors which are waterproof.
Use only the cables that are included in the package. The pin assignments of the
cables are as follows.
3.2.1 Power Cable
The IP69K Stainless P-Cap Panel PC has M12 type connectors. Use power
cable to connect Panel PC to the source of power.
IP69K Stainless P-Cap Panel PC support 12V DC power input.

IP69K Stainless Panel PC Quick Start Guide Installation
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3.2.2 Serial Cable
The IP69K Stainless P-Cap Panel PC has M12 type serial port connector. Use
serial cable to connect serial interfaces.

IP69K Stainless Panel PC Quick Start Guide Installation
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3.2.3 Ethernet Cable
The IP69K Stainless P-Cap Panel PC has M12 type Ethernet connector. Use
Ethernet cable to connect the Panel PC to the Internet.

IP69K Stainless Panel PC Quick Start Guide Installation
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3.2.4 USB 2.0 Cable
The IP69K Stainless P-Cap Panel PC has M12 type USB 2.0 connector. Use
USB 2.0 cable to connect external devices such as mouse or keyboard to the
Panel PC.