Winmate R15IT3S-SPC369 User manual

Please read the instructions before operating the device and retain them for future reference.
IP69K Stainless P-Cap
15/ 17/ 19/ 21.5/ 23.8” Panel PC
Intel® Core™ i5-1135G7 2.4GHZ (up to 4.2 GHZ)
Model No.:R15IT3S-SPC369
R17IT3S-SPC369
R19IT3S-SPM169
W22IT3S-SPA369
W24IT3S-SPA269
Quick Start Guide
Version 1.0
Document Part Number: 91521110111E

1
IP69K Stainless P-Cap Panel PC Quick Start Guide
Contents
Preface ............................................................................................................................................ 2
Chapter 1: Introduction ................................................................................................................. 5
1.1 Features .............................................................................................................................................. 5
1.2 Package Content................................................................................................................................. 6
1.3 Product Overview ................................................................................................................................ 7
1.3.1 Dimensions 15" ............................................................................................................................. 7
1.3.2 Dimensions 17” ............................................................................................................................. 7
1.3.3 Dimensions 19” ............................................................................................................................. 8
1.3.4 Dimensions 21.5” .......................................................................................................................... 8
1.3.5 Dimensions 23.8” .......................................................................................................................... 9
1.4 Physical Buttons and LED Indicators................................................................................................. 10
1.5 Connectors........................................................................................................................................ 10
Chapter 2: Getting Started .......................................................................................................... 11
2.1 Turning On and Off Your Device ....................................................................................................... 11
2.2 How to Enable Watchdog .................................................................................................................. 12
2.3 Touch Mode ...................................................................................................................................... 13
Chapter 3: Installation ................................................................................................................. 16
3.1 Wiring Requirements ......................................................................................................................... 16
3.2 Connector Pin Assignments .............................................................................................................. 17
3.2.1 Power Cable ............................................................................................................................... 17
3.2.2 Serial Cable ................................................................................................................................ 18
3.2.3 Ethernet Cable ............................................................................................................................ 18
3.2.4 USB 2.0 Cable ............................................................................................................................ 19
3.3 Mounting ........................................................................................................................................... 19
3.3.1 VESA Mounting .......................................................................................................................... 19
3.3.2 Yoke Mounting ............................................................................................................................ 21
Appendix....................................................................................................................................... 22
Appendix A: Hardware Specifications ..................................................................................................... 22
Appendix B: Cleaning the Monitor ........................................................................................................... 24
Appendix C: Winmate Software Development Kit .................................................................................... 24

2
Preface
Preface
FCC Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
 This device may not cause harmful interference.
 This device must accept any interference received including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "B" digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at him own expense.
European Union
Electromagnetic Compatibility Directive (2014/30/EU)
 EN55024: 2010/ A1: 2015
o IEC61000-4-2: 2009
o IEC61000-4-3: 2006+A1: 2007+A2: 2010
o IEC61000-4-4: 2012
o IEC61000-4-5: 2014
o IEC61000-4-6: 2014
o IEC61000-4-8: 2010
o IEC61000-4-11: 2004
 EN55032: 2012/AC:2013
 EN61000-3-2:2014
 EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
 EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013
This equipment is in conformity with the requirement of the following EU legislations and
harmonized standards. Product also complies with the Council directions.

3
IP69K Stainless P-Cap Panel PC Quick Start Guide
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any form or by
any means, electronic or mechanical, for any purpose, without the prior written permission of the
original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective owners.
Disclaimer
Winmate Inc. reserve the right to make changes, without notice, to any product, including circuits
and/or software described or contained in this manual in order to improve design and/or
performance. We assume no responsibility or liability for the use of the described product(s)
conveys no license or title under any patent, copyright, or masks work rights to these products,
and make no representations or warranties that these products are free from patent, copyright, or
mask work right infringement, unless otherwise specified. Applications that are described in this
manual are for illustration purposes only. We make no representation or guarantee that such
application will be suitable for the specified use without further testing or modification.
Warranty
Winmate Inc. warranty guarantees that each of its products will be free from material and
workmanship defects for a period of one year from the invoice date. If the customer discovers a
defect, we will, at his/her option, repair or replace the defective product at no charge to the
customer, provide it is returned during the warranty period of one year, with transportation charges
prepaid. The returned product must be properly packaged in its original packaging to obtain
warranty service. If the serial number and the product shipping data differ by over 30 days, the in-
warranty service will be made according to the shipping date. In the serial numbers the third and
fourth two digits give the year of manufacture, and the fifth digit means the month (e. g., with A for
October, B for November and C for December).
For example, the serial number 1W17Axxxxxxxx means October of year 2017.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the website of our
distributor to find the update information about the product. Second, contact with your distributor,
sales representative, or our customer service center for technical support if you need additional
assistance.
You may need the following information ready before you call:
 Product serial number
 Software (OS, version, application software, etc.)
 Description of complete problem
 The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We are
always ready to give advice on application requirements or specific information on the installation
and operation of any of our products.

4
Preface
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information or to
alert you to the potential for hardware damage or personal injury. These are Notes, Important,
Cautions, and Warnings. The following is an example of each type of advisory.
Note:
A note is used to emphasize helpful information
Important:
An important note indicates information that is important for you to know.
Caution/ Attention
A Caution alert indicates potential damage to hardware and explains how to avoid the
potential problem.
Une alerte d’attention indique un dommage possible à l’équipement et explique comment
éviter le problème potentiel.
Warning!/ Avertissement!
An Electrical Shock Warning indicates the potential harm from electrical hazards and how to
avoid the potential problem.
Un Avertissement de Choc Électrique indique le potentiel de chocs sur des emplacements
électriques et comment éviter ces problèmes.
Alternating Current Mise à le terre !
The Protective Conductor Terminal (Earth Ground) symbol indicates the potential risk of
serious electrical shock due to improper grounding.
Le symbole de Mise à Terre indique le risqué potential de choc électrique grave à la terre
incorrecte.
Safety Information
Warning!/ Avertissement
Always completely disconnect the power cord from your chassis whenever you work with
the hardware. Do not make connections while the power is on. Sensitive electronic
components can be damaged by sudden power surges. Only experienced electronics
personnel should open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis lorsque vous travaillez sur celui-ci.
Ne pas brancher de connections lorsque l’alimentation est présente. Des composantes
électroniques sensibles peuvent être endommagées par des sauts d’alimentation.
Seulement du personnel expérimenté devrait ouvrir ces chassis.
Caution/ Attention
Always ground yourself to remove any static charge before touching the CPU card. Modern
electronic devices are very sensitive to static electric charges. As a safety precaution, use a
grounding wrist strap at all times. Place all electronic components in a static-dissipative
surface or static-shielded bag when they are not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge statique avant de toucher
la carte CPU. Les équipements électroniques moderns sont très sensibles aux décharges
d’électricité statique. Toujours utiliser un bracelet de mise à la terre comme précaution.
Placer toutes les composantes électroniques sur une surface conçue pour dissiper les
charge, ou dans un sac anti-statique lorsqu’elles ne sont pas dans le chassis.

5
IP69K Stainless P-Cap Panel PC Quick Start Guide
Chapter 1: Introduction
Congratulations on purchasing Winmate® IP69K Stainless P-Cap Panel PC.
Winmate flat stainless steel P-Cap panel PCs and display are designed for applications with high
hygienic requirements. IP69K series is completely waterproof with IP69K level of protection
allowing for easy cleaning and sterilization.
The IP69K stainless series work well in food, beverage industry, including food processing
operations and packaging, chemical manufacturing and other industrial applications.
1.1 Features
The IP69K Stainless P-Cap Panel PC features:
 Intel® Core™ i5-1135G7 2.4GHZ (up to 4.2 GHZ)
 SUS316 stainless steel for food and chemical industries
 Full IP69K waterproof enclosure, good corrosion resistance
 A true flat, easy-to-clean front surface with edge-to-edge design
 Flat multi-touch panel pc with superior readability and P-CAP technology
 Various mounting solutions, support Yoke mount and VESA mount
 Plenty of I/O s including USB 2.0, RS-232 serial port and RJ45-10/100/1000 LAN ports
 Waterproof ports with adapter cables for external connectivity
 Supports VESA mount
 Supports Rain/ Glove mode (Optional)

6
Chapter 1: Introduction
1.2 Package Content
Carefully remove the box and unpack your device. Please check if all the items listed below are
inside your package. If any of these items are missing or damaged contact us immediately.
Standard shipment list:
 Panel PC
 Quick Start Guide
(Hardcopy)
 AC Adapter
Varies by product specifications
Part No. 91521110111E
50W: 90PO12050006
84W: 90PO12084000
 Power Cable*
 Serial Cable
 Ethernet Cable
Varies by country
Part No.94G0123090Q0
Part No. 94I0080080KF
 USB Cable
 VESA Screws
Part No. 9480128080K0
Part No. 913511101101

7
IP69K Stainless P-Cap Panel PC Quick Start Guide
1.3 Product Overview
This section contains mechanical drawing of the Panel PC. Notice that this is a simplified drawing
and some components are not marked in detail.
1.3.1 Dimensions 15"
Unit: mm
1.3.2 Dimensions 17”
Unit: mm

8
Chapter 1: Introduction
1.3.3 Dimensions 19”
Unit: mm
1.3.4 Dimensions 21.5”
Unit: mm

9
IP69K Stainless P-Cap Panel PC Quick Start Guide
1.3.5 Dimensions 23.8”
Unit: mm

10
Chapter 1: Introduction
1.4 Physical Buttons and LED Indicators
Physical buttons and LED indicators located on the rear side of the Panel PC.
Physical Buttons
Icon
Button
Description
Reset
Press to reset the system
Power On/ Off
Press to power on or power off the device
LED Indicators
LED Type
Status
Description
On
Power is on
Off
Power is off
Blinking
Storage activity (Data is being read or written)
Off
System is idle
1.5 Connectors
IP69K Stainless P-Cap Panel PC has M25 type connectors with protection cap and air venting
valve.

11
IP69K Stainless P-Cap Panel PC Quick Start Guide
Chapter 2: Getting Started
2.1 Turning On and Off Your Device
To turn on your device:
1. Connect the AC adapter to the DC-in jack connector located on the back side of the Panel
PC.
2. Connect the power cord to AC adapter.
3. Plug the power cord to the AC outlet and the device will turn on automatically.
AC Adapter specifications vary by panel size.
Size
15”
17”
19”
21.5”
23.8”
AC Adapter
12V/ 80W
12V/ 80W
12V/ 80W
12V/ 80W
12V/ 80W
Power
Consumption*
52W (typ.)
56W (typ.)
56W (typ.)
66W (typ.)
66W (typ.)
*With maximum backlight and high CPU load.
To turn off your device:
To shut down your device, do the following: Tap Start ( ) > Shut down.
Wait for your Panel PC to completely turn off before disconnecting the power cord (if necessary).

12
Chapter 2: Getting Started
2.2 How to Enable Watchdog
To enable Watchdog, you need to download Winmate Watchdog utility. Find more information on
Watchdog in “Watchdog Guide” that you can download from Winmate Download Center or File
Share. Refer to the User Manual for more details.
To enable watchdog in Watchdog AP follow the instructions below:
1. On the right bottom side of the desktop screen, click triangle button to show hidden
icons.
2. Click icon to open Watchdog utility.
3. In Watchdog utility window set countdown time and periodically feed time, or disable
watchdog.
Example:
Every 10 min watchdog will monitor the system, in
case any error occurs the system will restart
automatically when the countdown time reaches 0.
Every 9 min watchdog timer will be reset to 10 min.
Setting
Description
Watchdog Countdown
Time
The system automaticity restarts when this countdown time
reaches zero. Default: 10 min
Periodically Feed Time
To set a cycle time to automatically reset watchdog timer.
Default: 9 min
Enable / Disable
Enable or disable watchdog.
Default: Enable

13
IP69K Stainless P-Cap Panel PC Quick Start Guide
2.3 Touch Mode
IP69K Stainless P-Cap Panel PC has three types touch modes pre-installed with Windows OS.
The icon is on the bottom right corner of the toolbar.

14
Chapter 2: Getting Started
If the OS is not installed, please download the application on our website for switching the
touch modes. If you cannot find it, please download it from Winmate Download Center or contact
Winmate sales representative.
Follow the instructions below to install the TouchModeSelect Utility.
1. Download, install and execute TouchModeSelect_1.2.3 setup wizard.
2. Click Next to continue.
3. Select the installation folder, and click Next to continue.

15
IP69K Stainless P-Cap Panel PC Quick Start Guide
4. The Setup Wizard is ready to begin the TouchModeSelect installation. Click Install to
proceed.
5. When installation is complete, click Finish button to exit the Setup Wizard.

16
Chapter 3: Installation
Chapter 3: Installation
3.1 Wiring Requirements
The following common safety precautions should be observed before installing any electronic
device:
 Strive to use separate, non-intersecting paths to route power and networking wires. If power
wiring and device wiring paths must cross make sure the wires are perpendicular at the
intersection point.
 Keep the wires separated according to interface. The rule of thumb is that wiring that
shares similar electrical characteristics may be bundled together.
 Do not bundle input wiring with output wiring. Keep them separate.
 When necessary, it is strongly advised that you label wiring to all devices in the system.
 Do not run signal or communication wiring and power wiring in the same conduit. To avoid
interference, wires with different signal characteristics (i.e., different interfaces) should be
routed separately.
 Be sure to disconnect the power cord before installing and/or wiring your device.
 Verify the maximum possible current for each wire gauge, especially for the power cords.
Observe all electrical codes dictating the maximum current allowable for each wire gauge.
 If the current goes above the maximum ratings, the wiring could overheat, causing serious
damage to your equipment.
 Be careful when handling the unit. When the unit is plugged in, the internal components
generate a lot of heat which may leave the outer casing too hot to touch.

17
IP69K Stainless P-Cap Panel PC Quick Start Guide
3.2 Connector Pin Assignments
This Panel PC is equipped with four waterproof connectors. Use only the cables that are included
in the package. The pin assignments of the cables are as follows.
3.2.1 Power Cable
The IP69K Stainless P-Cap Panel PC has waterproof power input connector. Use power cable to
connect Panel PC to the source of power.
IP69K Stainless P-Cap Panel PC support 12V DC power input.

18
Chapter 3: Installation
3.2.2 Serial Cable
The IP69K Stainless P-Cap Panel PC has waterproof serial port connector. Use serial cable to
connect serial interfaces.
3.2.3 Ethernet Cable
The IP69K Stainless P-Cap Panel PC has waterproof Ethernet connector. Use Ethernet cable
to connect the Panel PC to the Internet.

19
IP69K Stainless P-Cap Panel PC Quick Start Guide
3.2.4 USB 2.0 Cable
The IP69K Stainless P-Cap Panel PC has waterproof USB 2.0 connector. Use USB 2.0 cable to
connect external devices such as mouse or keyboard to the Panel PC.
3.3 Mounting
The IP69K Flat Stainless P-CAP Panel PC devices come with different mounting options suitable
for most of the industrial and commercial applications.
3.3.1 VESA Mounting
The Panel PC has VESA mount holes on the rear side. Follow instructions below to mount the unit
with VESA Mount bracket (not supplied by Winmate).
Size
VESA Plate
Screws
15”,17”, 19”
100 x 100 mm
VESA M4x5 mm
21.5”
100 x 200 mm
VESA M4x5 mm
23.8”
100 x 200 mm
VESA M6x8 mm
Mounting Instruction:
1. Screw VESA bracket to the fixture (ex. swing arm) with four VESA screws.
2. Place the device on VESA bracket.