Wisper 705 TORQUE User manual

Owner’s Manual
Wisper 705 / 905 Torque 2016 Model
February 2016 1st edition
We strongly recommend that you read this entire manual before using your Wisper
bike
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Contents!
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1. Introduction 5..........................................................................................
2. Caring for your Wisper bike and pre-use checks 6................................................
2.1. Before you set off for the first time 6
2.2. Before each use 8
2.3. Battery care 8
2.4. Recharging your battery 10
2.5. Water 10
2.6. Maintenance and adjustments 10
2.7. Technical specifications & performance 12
Motor High efficiency, 250W ultra hi torque brushless rear wheel drive 12
Hybrid Torque drive system designed to deliver maximum power to the 12
rear wheel smoothly, silently and efficiently. 12
Battery Lithium with advanced battery management system (BMS) 12
Medium range 375Wh 2.6kg 12
Long range Samsung 575Wh 3.4kg 12
Both batteries use identical battery cases so are interchangeable between 12
705Torque, 806Classic and 905Torque Wisper bikes 12
Remote Control Service System (RCSS) on 575Wh only 12
Deep sleep mode. Protects battery during times of non-use on 575Wh only 12
Battery case Polycarbonate/ABS mix, non conductive for extra safety, conforms to 12
2013 90cm drop test. 12
Controller Sine wave controller for almost silent running 12
Mains charger Lithium 42V output intelligent charger communicates with battery 12
management system (BMS), auto stop when fully charged 12
2A, Charge time 2.5 to 8hours depending on battery state 12
Connections All electronic components and motor wheel have individual connectors for
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ease of servicing 12
Assisted range 375Wh battery Average 50miles/80kilometers Max 70miles/115kilometers
12
575Wh battery Average 70miles/115kilometers Max100miles/150kilometers 12
Assistance 1. Throttle only: to 4mph/6kph 12
2. Throttle assist: complete throttle use when pedaling forward 12
3. Pedelec: with 4 levels of assistance power and safe mode 12
4. Twist throttle to disengage torque sensor for more power on flat. 13
Max speed 15.5mph/25kph with powered assistance 13
Controls Back lit LCD display panel!with bike and light on/off switch 13
Power assistance: four levels and safe mode 13
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Speedo, Range, Trip, Battery state, Clock 13
Bicycle weight20.5kg without battery 13
Including battery and all accessories13
375Wh: 23kg 13
575Wh: 24kg 13
Load capacity 135kg/290lb/20st 9lb 13
Frame Hand welded, 6061 Alloy T4 and T6 tempered 13
Frame size 705 18” 46.5cm 13
905 20” 50cm 13
Finish Graphite Silk painted and lacquered, three stage oven hardened 13
Forks Suntour NCX/SR with lockout adjustable hydraulic suspension forks with 13
hydraulic lock out 13
Seat post Promax 350mm black anodised aluminium 13
Saddle Selle Royal Italy E-Bike Saddle with handle 13
Handlebars Promax black anodised alloy with ergo support grips 13
Stem Promax black anodised alloy quick release adjustable 13
Kick stand Black anodised alloy 13
Gears SHIMANO Acera 8 speed derailleur with 8 speed selector 13
8 speed Shimano or Sunrace rear sprocket 13
Chain ring 170mm 52 tooth 13
Chain guard Full, alloy Graphite Silk paintwork 13
Chain KMC Z51RB rust resistant 13
Cranks Anodised Black alloy 13
Drop outs Stainless steel cassette 13
B Bearing Sealed bearing 14
Pedals Wellgo city and touring style alloy non-slip, sealed bearings 14
Brakes Tektro Hydraulic vented 180mm disc brakes front and 160mm rear 14
Rims Alloy double walled 26” x 1.5” 14
Spokes 13g black anodised 14
Tyres Kenda 1088 26” 1.75 high puncture resistance with Kevlar and wall reflector
14
Mudguards Polycarbonate shatterproof 14
Lighting Front: Spanninga 36V 15W LED super bright, power from bike e-system 14
Rear: 36V light, power from bike e-system 14
Reflectors: front white, rear red, wheels orange and pedal reflectors 14
2.8. Simple Trouble shooting 14
3. Controls and equipment 15...........................................................................
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1. Introduction
Thank you for choosing a Wisper electric bicycle.
Before you use your Wisper electric bike it is important that you read this manual
carefully. If there is anything you do not understand completely, please contact us.
Please observe traffic regulations, and do not lend your bicycle to anyone who is
unfamiliar with it. In the UK the bicycle can only legally be used on the road by a person
aged fourteen years or older.
We strongly advise you to always wear an approved cycle helmet when riding your bicycle.
If you are unfamiliar with cycling, we advise attending a cycle proficiency course prior to
using your new bicycle on the public highway.
When using any bicycle, it is important that you stay within safe limits; if you feel as if
you are travelling too quickly, you probably are.
Always test your brakes prior to using the bike, and remember the bike will not stop as
quickly in the wet as it would in the dry!
3.1. Battery on/off switch and lock 15
3.2. The ON/OFF button and Light button 16
3.3. The Throttle 17
3.4. Torque sensor 17
3.5. Battery capacity meter, riding style and affect on range 18
3.6. Brakes 19
3.7. Stem and handle bar clamp 905 and 705 20
3.8. Front suspension forks 21
3.8.1 Your bike has been fitted with Suntour NCX/SR with lockout adjustable hydraulic
suspension 21
forks with hydraulic lock out 22
3.9. The connectors 22
3.10.Quick release saddle height adjustment 23
3.11.Rims and spokes 23
3.12.Chain and drive wheel removal 23
3.13.Derailleur and gear change 24
4. Warranty, battery maintenance and user responsibilities 25...................................
4.1. Battery maintenance and user responsibilities 26
5. Service 27..............................................................................................
6. Pre Delivery Inspection check list 28...............................................................
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Before you use the bike for the first time, please make absolutely certain that it has been
correctly assembled. You can do this by either taking it to your nearest cycle engineer or if
you are proficient in cycle mechanics, inspecting it yourself. In particular you must make
sure that the pedals, saddle, handle bars and any self assembled items have been fitted
correctly.
Avoid consuming alcohol before you ride your electric bike. The use of alcohol greatly
reduces reflexes and limits your ability to ride safely.
If you need to replace your battery, please either dispose of it properly or preferably send
it back to us at Wisper or one of our distributors and we will make sure it is properly
recycled.
Above all, enjoy your Wisper bike, happy cycling!
Amps Electric Bikes Ltd
2. Caring for your Wisper bike and pre-use checks!
Your Wisper bike has been thoroughly tested at the factory prior to delivery, and
undergone a pre-delivery inspection by your Wisper Stockist.
It is very important that you check the bike thoroughly before its first use. Equally
important are frequent and regular spot-checks, as they will protect you and your Wisper
bike.
Please read this manual carefully. Only on full understanding all of the functions of this
electric bicycle should you attempt to use it.
2.1. Before you set off for the first time!
2.1.1 Check the handlebars and handlebar stem are properly tightened.
2.1.2 Check all other nuts, bolts and fixings are properly tightened.
2.1.3 Check brakes are functioning properly.
2.1.4 Check tyre pressures are correct and tyres are not damaged.
2.1.5 Check reflectors and lights if fitted, are functioning properly.
2.1.6 Make sure the battery is fully charged.
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2.1.7 Load the battery into bicycle and turn on with the switch located at the rear right
hand side of the battery. To remove the battery turn the battery key hold in
unlocked position and slide the battery out. Remove key from battery and keep
save during operation of the bike.
2.1.8 Turn on the bike by pressing the on/off switch adjacent to the left hand grip for
two seconds. (Turn off the bike by repeating the same process).
!
Fig 1
The bike will be ready to ride and the LCD will activate showing battery state,
assist level, time, trip and speed. Exerting pressure on the pedals or twisting the
throttle will now activate the motor.
!
Fig 2
2.1.9 To avoid unplanned acceleration, always make sure that the LCD assist level is set
to 0 when mounting, dismounting and turn the bike off when leaving it unattended.
To set the assist levels, toggle with the + and – buttons (see fig 1)
2.1.10 For full information regarding the XT-LCS W108 LCD display please refer to
separate hand book available from Amps Electric Bikes or your retailer.
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2.1.11 Remember to validate your warranty by visiting www.wisperbikes.com/mywarranty
and filling in your details.!
2.2. Before each use!
It is important you check your bike prior to each time you use it. Checks should include
the following: (If you do find any damage or problems, do not use the bike until the
problem has been solved or you have had the faulty item checked by an electric bike
mechanic or your retailer).
2.2.1 Check the tyres for any visible damage.
2.2.2 Check the tyre pressures.
2.2.3 Check for any loose nuts, bolts or fixings.
2.2.4 Check the brake functions.
2.2.5 Check the electronic functions.
2.2.6 Check the reflectors are in place and the lights are working.
2.2.7 Check the battery for any visible signs of damage.!
2.3. Battery care!
2.3.1 Your Wisper bike comes with a high quality lithium ion battery. All lithium batteries
need to be looked after to ensure years of full use. The latest Wisper 575Wh
batteries come with new technology installed to assist you in looking after your
battery and will be dealt with separately. Following these easy steps will ensure
the long life of your battery
2.3.2 Recharge your battery after every use if possible. Keeping your battery charged
extends it’s life and your bike is always ready to go.
2.3.3 You do not have to “condition” your battery by charging and discharging before it’s
first use. This was the case with old lithium ion technology but is not necessary on
modern batteries
2.3.4 Never leave your battery completely discharged for more than 24 hours. Voltage
dropping below minimum for any length of time will cause serious damage to your
battery cells.*
2.3.5 Recharge your battery every month even if you are not using the bike. Most lithium
Ion batteries will continue to discharge even when the bike and battery are turned off
(see above). If your battery falls below minimum Voltage it may not be recoverable.*
2.3.6 Do not expose the bicycle or battery pack to fire, heat sources, acid or alkaline
substances.
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2.3.7 When leaving your bicycle during hot weather, always leave in a shaded well
ventilated area.
2.3.8 For best results, always recharge and store the battery at room temperature.
2.3.9 Before unloading the battery, make sure it is turned off and unload the battery
using its handle.
2.3.10 Further information on user responsibilities and battery maintenance are included
in the warranty section of this manual.
* The most common cause of battery failure the owner not keeping to points 4 and
5 above.!
Thisisthemostcommonreasonforcustomerstoneedtoreplacebatteries.Thisis
particularly noticeable in the spring when customers are using their bike for the
first time in the new year. We get most calls regarding failing batteries during this
period.
IMPORTANT!
If your battery is damaged due to your leaving it discharged, or not recharging
when advised as per this manual your battery is not covered by our warranty.
Battery safety
2.3.11 i. Never leave a battery connected to the charger or mains power over-night.
ii. Never recharge a battery outside, in damp conditions or in temperatures
less then 0 degrees centigrade.
iii. Never open a battery case, try and fix the battery or give it to any one other
than a registered Wisper Stockist for maintenance. (Failure to
comply will void the warranty)
iv. If a battery is, or appears to be damaged or overheating for any reason, do
not use the bike and immediately return the battery to your retailer for advice
and a safety check.
IMPORTANT!
Ignoring any of the safety rules above could cause serious injury or fire.
2.3.12 Wisper 575Wh Lithium Batteries
Bikes fitted with the latest Wisper long range batteries have extra features to help
keep it in good health.
i.“Deepsleep”or“hibernation”mode.!
Once recharged the new Wisper 575Wh battery does not need recharging for up
to 6 months over the winter. We recommend the battery is recharged every 6
months. To put the battery into deep sleep mode simply press the LED button on
the battery for 10 seconds. If the battery is below 29V, deep sleep will be
activated automatically after 24 hours of non-use. The battery will
automatically wake up when you turn your bike back on.
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ii. Remote Control Service System (RCSS)!
Using the very latest technology we can connect the new Wisper 575Wh battery
and charger system directly to the battery manufacturer’s technical
department’s computer. Software updates will be uploaded to the battery and
charger and system diagnostics will take place. The battery manufacturer will make
recommendations to resolve any issues. In some cases fixes can be made remotely.
All Wisper Stockists will be able to check the condition of both battery and
charger. Information such as the charging history, battery capacity, etc. will be
available on screen.
iii. Phone Charger!
The socket on the battery used for connection to the RCSS can also be used to
charge a mobile phone.
2.4. Recharging your battery
2.4.1 Before charging, make sure the charger is turned off and connect your battery to
the charger at the charging socket. Plug the charger into a mains socket and turn on the
mains socket. A red lamp will light up on the charger indicate the battery is charging.
When the red light turns green, the battery is fully charged. To optimize battery life,
leave the charger connected for a further hour and then turn off the charger and
disconnect it from the mains after charging. Always disconnect the charger from the
mains before disconnecting the charger from the battery. It is possible that the battery
will take up to twelve hours to charge on the first three charges.
2.4.2 When charging the battery, always do so in a well ventilated area.
2.4.3 Do not leave the charger connected to the mains when not in use. !
2.5. Water!
2.5.1 Your electric bicycle is rain and splash proof and can be used in all weathers.
2.5.2 The electrical components of the bicycle, such as motor, battery, and controller,
must not be submerged in water. !
2.6. Maintenance and adjustments !
2.6.1 IMPORTANT! Do not attempt to open the casings of the battery, motor or
controller. It could be dangerous and all warrantees will become void. If you experience
a problem, contact our service department or your Wisper retailer.
2.6.2 Wheel spokes should be adjusted after 300 miles of riding. Handlebar and saddle
tubes should never be raised beyond the maximum permissible, indicated by a safety line
around the tubes. The recommended torque (tightness) of crucial fixings is as
follows:
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