Wisper 705se User manual

Owner’s Manual
Operation and Maintenance Instructions
Wisper 705se
January 2010 1
st
edition
Revised August 2010
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We strongly reco end that you read this entire anual
before using your Wisper bike
Wisper Li ited
User Guide
Introduction Page 3
Part 1 Caring for your Wisper bike and pre use checks
1 Before you set off for the first ti e Page 4
2 Before each use Page 5
3 Battery care Page 5
4 Recharging your battery Page 6
5 Water Page 6
6 Maintenance and adjust ents Page 6
7 Technical specifications and perfor ance Page 8
8 Si ple trouble shooting Page 8
Part 2 Controls and Equipment
9 Battery on off and battery lock Page 9
10 The ON/OFF button Page 10
11 The LIGHT button Page 10
12 Pedelec ode and ASSIST button Page 11
13 Throttle Page 11
14 Brakes Page 12
15 Steering ste and handle bar cla p Page 14
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16 The front connection box Page 14
17 Quick release saddle height adjust ent Page 14
18 Saddle post suspension Page 14
19 Ri s and spokes Page 15
20 Chain and drive wheel Page 15
21 Derailleur Page 15
Warranty Page 15
ervice contacts Page 16
Introduction
Thank you for choosing a Wisper electric bicycle.
By aking the decision to use an electric bike you are helping to safeguard our
environ ent by saving our planet’s precious resources and reducing carbon
pollution.
Before you use your Wisper bike it is i portant that you read this anual carefully.
If there is anything you do not understand co pletely please contact us.
Please observe traffic regulations, and don’t lend your bicycle to anyone who is
unfa iliar with it. The bicycle can only legally be used on the road by a person aged
14 years or older.
We strongly advise you to always wear a cycle hel et when using your bicycle and
if you are unfa iliar with cycling to attend a cycle proficiency course prior to using
it. Your Wisper Works 705se is not a toy and should be considered a serious ode
of transport.
As with all bicycles it is i portant that you stay within safe li its, if you feel as if
you are traveling too quickly for the road conditions you probably are so slow
down.
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Test your brakes prior to using the bike every ti e you use it and re e ber the
bike will not stop as quickly in wet or icy conditions as it would on a dry road.
Before you use the bike for the first ti e you ust ake absolutely certain that it
has been correctly asse bled. You can do this by either taking it to your nearest
cycle engineer or if you are proficient in cycle echanics inspecting it yourself. In
particular you ust ake sure that the pedals, saddle, handle bars and any self
asse bled ite s have been correctly fitted.
NEVER drink alcohol and ride your electric bike. The use of alcohol greatly reduces
reflexes and li its your ability to ride safely. Even a very s all a ount of alcohol
will li it your ability to be safe on the road.
Always wear an approved cycle hel et.
When you need to replace your battery please either dispose of it properly or
preferably send it back to us or our distributors and we will ake sure it is properly
recycled.
Happy cycling!
Wisper Ltd
Part 1 Caring for your Wisper bike and checks
Although your Wisper bike has been thoroughly tested prior to delivery, it is very
i portant that you check the bike thoroughly before its first use. Equally i portant
are frequent and regular spot checks they will protect you and your Wisper bike.
Please read this anual carefully. Only on full understanding of all the functions of
this electric bicycle should you atte pt to use it.
Your Wisper bike has been transported in a strong seven-layered corrugated carton.
To save space it has been delivered with the front wheel, handlebars, seat post and
seat, rear rack and pedals ready for asse bly with the tool kit provided.
* Your retailer ay have asse bled your bike for you if not you will find fitting
instructions on the Wisper website www.wisperbikes.co
1 Before you set off for the first ti e
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2.3 Check for any loose nuts bolts or fixings
2.4 Check brake functions
2.5 Check electronic functions
2.6 Check reflectors are in place and lights are working
2.7 Check your battery for any visible signs of da age
3 Battery care
3.1 Before you use the battery for the first ti e it is best to give it a full deep
charge
for 12 hours. To fully condition your new battery give it co plete deep
charge, discharge cycles for the first three charges. This is achieved by
charging your battery for 12 hours and then using the bike until the battery
is co pletely drained. After this “conditioning” process you can then
charge and discharge the battery as and when you require for long or short
periods.
3.2 If you are going to leave your battery uncharged for ore than eight weeks it is
best left half charged. You should then re charge it every four weeks for
two hours to keep it in top condition.
3.3 Before setting off on any journey it is always better to have a fully charged
battery
3.4 Always re e ber that you use up to three ti es ore power when setting off
under the twist throttle. To preserve the life of each charge always set off
using pedal assist
3.5 Do not expose the bicycle or battery pack to fire, heat sources, acid or alkaline
substances
3.6 When leaving your bicycle during hot weather always leave in a shaded well
ventilated area
3.7 For best results always recharge the battery at roo te perature
3.8 Before unloading the battery ake sure it is turned off at the key, then raise
the saddle and unload the battery using its handle
3.9 If your battery is da aged or appears to be overheating for any reason
i ediately return it to your retailer for advice and a safety check
4 Recharging your battery
4.1 Make sure the charger is turned off and connect the charger to your battery
then turn on the charger. Red and yellow la ps on
the charger indicate the battery is charging, when
the yellow light turns green the battery is fully
charged. Always turn off the charger and
disconnect fro the ains after charging. Always
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disconnect the charger fro the ains before disconnecting the charger
fro the battery. It is possible that the battery will take up to 12 hours to
charge on the first three charges.
4.2 When charging the battery always do so in a well ventilated area.
4.3 Do not leave the charger connected to the ains when not in use.
5 Water
5.1 Your electric bicycle is rain and splash proof and can be used in all
weathers.
5.2 The electrical co ponents of the vehicle, such as otor, battery, and
controller, ust not be sub erged in water.
6 Maintenance and adjust ents
6.1 IMPORTANT! Do not atte pt to open the casings of the battery, otor or
controller it could be dangerous and all warrantees will beco e void. If
you experience a proble contact our service depart ent or your retailer.
6.2 Wheel spokes should be adjusted after 300 iles riding. Handlebar and saddle
tubes should never be raised beyond the axi u indicated by a safety
line around the tubes. The reco ended torque on the nuts is as follows:
(A)Front axle nuts. 46N.M
(B)Back axle nuts. 70N.M
(C)Steerer clamp bolts. 1 .6N.M (Refer 15.1 picture)
(D)Handlebar bolts. (18 to 20)N.M
(E) Seat pillar clamp nut/bolt. (5-8) N.M
(F) Brake cable anchor bolt. 5N.M
(G) Brake centre bolt. M6:11N.M
(H) Seat clamp nuts. 24N.M
(I) Crank axle nuts.R:42N.M L: 46N.M
(K) Gear shifter nuts.4N.M
(L) V brake caliper nuts. 10N.M
(M) Rear carrier nuts. 8N.M
(N) Mudguard bracket nuts.8N.M
Other nuts torque depends on the nuts volume. M4：2.5-4.0N.M M5：
4.0-6.0N.M M6：6.0-7.5N.M
6.3 Your bike has a rear derailleur that will auto atically tension your chain.
However if the chain beco es loose or frequently co es off the front
chainwheel please seek advice fro your dealer.
6.4 The brake leavers should lock the wheels when co pressed half way between
their open position and touching the handle bars. When they need
adjusting please follow instructions below.
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6.5 Warning: Handlebar hand grips or tube end plugs should be replaced if
da aged, as bare tube ends have been known to cause injury.
6.6 Warning: Any replace ent forks ust have the sa e rake and sa e tube
inner dia eter as the originally fitted to the bicycle.
6.7 Disc brake pad wear and replace ent. Re ove the brake pads and check
the for wear. If the friction aterial is less than 1 thick, then they
need to be replaced.
IMPORTANT braking distances increase on wet or icy roads.
6.8 Lubrication:
6.8.1. Once a onth lubricate all pivot points on derailleur and derailleur chain
guides with chain lube and apply a light oil to the upper fork leg where the
lower leg slides on it. Wipe clean.
6.8.2. Every three onths lubricate the brake lever pivots, the gears and
chain with light oil and the brake bushes (not the brake pads or disc) with a
little grease.
6.8.3 Once a year, have your dealer re-grease the headset bearings, front
wheel bearings and pedal bearings.
6.9 Reco ended tools for proper aintenance:
Torque wrench with lb•in or N• gradations 2, 4, 5, 6, 8 Allen
wrenches
9, 10, 15 open-end wrenches 15 box end wrench
Socket wrench, 14, 15, and 19 socket T25 Torx wrench
No. 1 Phillips head screwdriver Bicycle tube patch kit, tire pu p
7 Technical specifications & performance
Type Wisper Works 705se
Performance (with 75kg 165lb rider)
Assisted range 8A up to 50k
14A up to 85k
8Ah up to 38k
Battery only 14Ah up to 50k
Maxi u speed 25kph (15.5 ph)
Weight with battery 24 /25 kg
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Maxi u load 130kg (240kg)
Battery specifications
Cell Type Advanced Environ ental Lithiu Poly er with BMS
Capacity 8Ah or 14Ah
Rated voltage 37V
Main Controller specifications
Low voltage safeguard 31.5V
Overload current safeguard 15A
Main hub motor specifications
Motor type Hi speed brushless
Rated power Aus 200W / NZ Europe 250W / USA Canada 350W
Rated voltage 36V
Charger Lithiu 115 to 230V 36V fan cooled
8 Si ple Trouble shooting
Proble Possible reasons Trouble shooting
Top speed too
slow
1. Low battery voltage
2. Handle bar control proble
3. Da age to otor driveline
1. Recharge battery fully
2. Call service
3. Call service
Power on but
otor not working
1. Battery not connected
2. battery fused
3. Motor connection da aged
4. Handle bar control proble
1. Re install battery
2. Replace fuse
3. Call service
4. Call service
Driving shorter
distance per
recharge
1. Tyre pressure too low
2. Undercharge or charger fault
3. Battery capacity loss or
da age
4. Hill cli bing, frequent stops,
strong head winds, over loading
1. Check pressures
2. Recharge co pletely or
have charger inspected
3. Replace battery
4. Use power assist and try and
avoid throttle only
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Part 2 Controls and Equipment
In this section we will describe the functions and any specific aintenance needed
on all the ain controls and ancillary equip ent.
9 Battery on off and battery lock
9.1 Your Wisper bike has one key. The key turns the battery
on/off and locks the battery in the bike. Please keep a
careful note of the key nu bers as we cannot replace
the without these nu bers should they beco e
islaid.
9.2 The battery is connected to the electrical syste of the
bike auto atically when you slide the battery into the
fra e. To turn on the bike’s electrical syste , turn the
key in the battery clockwise, to turn off the power
turn the key anti clockwise.
9.3 When the battery has been turned on the bike is now ready for use. The
ON/OFF button on the handle bar isolates the power fro the bike, when
the bike is “on” you will see the battery power lights illu inate above the
capacity indicator. When the ON/OFF button is pushed and the lights go
out you have turned the bike “off”. When the bike is “off” you will not get
any assistance fro
the battery and otor and the bike is effectively si ply an unpowered
push bike.
9.4 To lock the battery into the bike fra e turn the key clockwise the locking bolt
holds in the fra e, if you want to turn the battery power on, turn
clockwise again, if you want to unlock press the key and turn the key in
anti clockwise fully while the key at lock position (refer to the picture).
Please read section 3 and 4 for battery care and advice on charging at the
beginning of this anual.
9.5 The battery can be charged either on or off the bike.
9.6 To re ove the battery turn off the power by turning the key to position
“Unlocking”, and re ove the seat post. Using the handle on top of the
battery lift out the battery.
9.7 To replace the battery reverse the procedure for re oving it.
On the handle bars
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10The ON/OFF button
10.1 When the ON/OFF button is pushed and the capacity indicator lights go
out you have turned the bike “off”. When the bike is “off” you will not get
any assistance fro the battery and otor and the bike is effectively
si ply an unpowered push bike. To turn the power back on so the pedelec
and throttle work again si ply press the ON/OFF button once, the lights
will illu inate showing the power is on.
11The LIGHT button
11.1 The LIGHT button can be found close to ON/OFF button. If you press it
when the bike power is on, the LED headlight on the front fork will
illu inate. Press it again to switch of the light. The power for the light
co es fro the bike battery. Due to a low power consu ption use of the
light will not reduce your range
12 Pedelec ode and ASSIST ode
12.1 When you first ride your Wisper bike you will notice that after one turn of
the pedals the otor will start working assisting you ride the bike by
adding power to the back wheel. This is the standard or pedelec ode. To
continue using the pedelec ode you ust keep turning the pedals, if you
stop pedaling the otor will stop and the bike will slow to a halt. If you
start pedaling again after one turn the otor will start again.
12.2 You will find the ASSIST button on the panel on the handle bars arked
with L.M.H (Low, Mediu , High）with three corresponding LED’s (s all
lights). When the button is pressed sequentially the LED shifts between L
M and H. L eans 40% of the axi u power in pedelec ode, M eans
80%, and H eans 100%.
12.3 High ode is generally used when you need the axi u a ount of
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assistance fro the otor. Low ode is used when you do not need the
instant power of
80% or 100%. Low ode is used in high traffic situations or poor
conditions such as ice and snow when 80% of full power i ediately
could be dangerous.
13Throttle
13.1 The throttle can be used in so e countries independently to the pedelec
ode. Check with your supplier if it is legal in your region. Bikes are usually
set up to be legal in the region in which they are supplied.
13.2 The independent use of the throttle, when available, will enable you to use
the throttle without pedaling.
13.3 The use of the throttle in pedelec ode is legal in ost countries. Throttle
in pedelec ode enables you to turn up the power to the otor as long as
you are pedaling the bike, if you stop pedaling the otor will stop too. If
you have the pedelec ode set too low, you can increase the assistance
fro the otor fro 40% to 100% of available power si ply but turning
the throttle towards you.
IMPORTANT Make sure your throttle grip and the grip on the left hand side of
your
handle bars are always intact and in good condition. Uncovered handlebar
tubes can be very dangerous.
14Brakes
14.1 Front: Disc Rear: V brake
14.2 The brakes on your Wisper bike are fitted
with cut outs which are required by law.
This eans that when you pull on either
the back or front brake lever the otor
i ediately stops working.
14.3 Full details of how to adjust and aintain
your brakes:
Once a onth, inspect brake pads for wear. Replace disc brake pads that
are thinner than 1.0 .
V brake:
14.3.1.
Use a 5 Allen key to loosen bolt “A” to release the cable. Use a
5 Allen key to loosen bolt “C” (right & left), then re ove the
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spacers and washer.
14.3.2.
Install new brake pads, then with both pads pressed against the
wheel ri , ensure that distance-B (in diagra ) does not exceed
65 . To decrease distance-B, exchange wide & narrow spacers on
each brake pad. Before finally tightening brake pads, ake sure
they are aligned correctly on the ri , and there is a gap of 1
between the top of the ri and the top of the pad. Hold each pad
against the ri (one at a ti e) & tighten “C” bolt. Final tightening
Torque: 6-8N.M
14.3.3.
Insert cable under bolt “A” , slot cable guide pipe into holder and fit
protector over guide pipe end. Set cable in “A” bolt so that
co bined pad/ri clearance (the gaps fro left pad to left ri
surface and fro right pad to right ri surface) is 2 , then
tighten “A” bolt. Final tightening torque:6-8N.M.
Balance brake ar s by turning “D” screw. Depress brake lever a few
ti es while checking to see that tension is equal for both ar s.
Pad/ri contact should occur at the sa e ti e each side. Clearance
should be 1 each side. Don’t set tension too high.
14.3.4.
Re adjusts pads so they are properly aligned (see step 2), as tension
adjust ent ay have altered original pad align ent.
Disc:
Mechanical disc brakes offer several advantages over traditional ri brakes
better braking in wet, uddy or other adverse conditions, less braking
power
fade over extended downhill braking and the ability to continue braking
even if your ri beco es bent or distorted.
14.3.5. Adjust the pads and caliper
14.3.5.1.
On the disc brake use a 5
Allen wrench to adjust the
stationary caliper adjusting bolt at
the back (hub side) of the caliper.
Adjust the bolt so that there is
0.3 clearance between the
stationary (hub side) pad and the
rotor.
14.3.5.2. Adjust the cable adjuster bolt
on the caliper So that there is
0.3 clearance between the
outside pad and the rotor.
14.3.6. Installing and re oving pads.
Caution: The pads and rotor ust be kept
clean and free fro oil or grease based
conta ination. If the pads beco e conta inated you
ust discard the and replace the with a new set. A
conta inated disc should be cleaned with proprietary
brake cleaning solution.
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14.3.6.1.
Holding the pad end-tab, insert it into caliper slot with its
etal backing towards the piston. Make sure the hole in the
etal backing goes over the piston pins. When correctly
inserted, the pad will be held in place agnetically, repeat the
procedure for the other pad.
14.3.6.2.
Pads can be re oved by grasping the pad end-tab, lifting the
pad clear of the piston pin and then aneuvering it out of the
rotor slot in the caliper body.
Note: Disc brake pads are held in the caliper agnetically. No tools are
required to install or re ove the . As the left and right pads are the
sa e they aybe inserted on either the left or right of the caliper.
Warning: If you are unsure about any part of the installation process
you should seek advice fro Wisper service center or qualified
echanic.
15 Handle bar ste
15.1 Your bike has been fitted with an adjustable
handlebar cla p that allows you to change the
angle and height of the bars with a 5 Allen
key to find the ost co fortable riding position.
15.2 The ste and handle bars can be adjusted before
you use the bike by slackening bolts A and C along with
the cla p bolt located underneath the adjustable part of
the ste (cla p bolt not shown in the picture). Once a
co fortable position is achieved securely tighten the
cla p bolt located underneath the adjustable part of the ste first so that the
teeth in the serrated cla p plate engage fir ly with the adjustable part of the
ste , followed by bolt C. Then securely tighten bolts A evenly. Bolts B should not
nor ally need to be adjusted or slackened in nor al use.
16 The front connection box
16.1 The front connection box allows for the easy re oval for repair
or replace ent of any of the electronic co ponents on the
handle bars. If opened ensure no wires are trapped between the
two parts when reasse bling and do not over tighten the 4
securing screws.
17 Quick release saddle height adjust ent
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17.1 Your Wisper bike has been fitted with a quick release saddle post collar to
facilitate the ove ent of the saddle to re ove the battery or to change
the riding position.
17.2 It is i portant that the nut on the collar is tightened so the post will not
ove in the bike tube. Make this adjust ent with the quick release lever
in the open position.
17.3 Adjust the seat to the correct height and close the lever. When you sit on
the saddle there should be no vertical ove ent at all in the saddle post.
18Saddle post suspension
18.1 For your co fort your bike has been fitted with saddle post suspension it
has
been set for a person weighing 75kg. If you are lighter than this you ay
not
,feel any benefit and if you are heavier you ay feel the suspension
botto ing out.
18.2 The suspension post can be adjusted by re oving the whole post with
saddle attached fro the bike. On the botto of the post you will find an
alan key adjuster si ply turn it clockwise to tension the spring for heavier
people and anticlockwise to release tension for lighter people.
IMPORTANT never raise the saddle past the point where the maximum marks on
the
saddle post are visible above the quick release collar and never grease the post
19 Ri s and spokes
19.1 It is essential to get your spokes checked and tightened after 300 iles.
This is a free service provided by your supplier. If this service has not been
undertaken at the correct ti e this ay cause da age to the wheels and
spokes that will not covered under our guarantee.
20Chain and drive wheel
20.1 The chain and drive wheel are ade fro rust proof aterials.
20.2 Lightly oil with bicycle chain oil the chain at least once a onth.
20.2 Because your bike has a rear derailleur the chain will be auto atically
adjusted.
21Derailleur
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21.1 Full details on how to adjust and aintain your derailleur can be found on
our website www.wisperbikes.co Electric bikes, Manuals.
Warranty
Repair or replacement of components
IMPORTANT To validate this Warranty the retail customer must register the bike at
www.wisperbikes/mywarranty within 14 days of purchase.
Only use this product in accordance with this user manual. We offer a limited warranty of on
the following items.
1 The main frame Si years
2 Gears, bearings, motor shell, hub motor, front forks Two years
3 Handle bar controls, brakes (e cluding brake shoes and pads) One year
4 Controller and Charger Two years
5 Battery casing, battery leak, battery capacity step-down more than 25% Two years
6 Paintwork (e cluding deliberate or accidental damage) Two years
7 Front and rear a le, flywheel or chain wheel One year
8 Electro plating, on wheel rims, rack and kickstand Si months
9 Other cases that render the bike unsafe to use. By negotiation
1. If the product has a quality fault within 15 days of delivery the part will be repaired or
replaced or in e ceptional circumstances we may replace the whole vehicle.
2. The period of assurance shall commence from the day delivery was made to the retail
customer,
or from the day the retail customer collected the bike from the retailer.
3. To validate this Warranty the retail customer must register his / her bike at
www.wisperbikes/mywarranty within 14 days of purchase.
Exceptions to Limited Warranties
1. Damage resulting from misuse, not maintaining the vehicle or not following the guidelines
within this user guide
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2. Accidental or deliberate damage
3. Damage due to private repair or alteration by user or unauthorised service centre.
4. Failure to produce invoice or proof of purchase.
5. Spare parts and components worn in normal use.
6. Failure to register your bike at www.wisperbikes/mywarranty within 14 days of purchase.
It is essential to get your spokes checked and tightened after 300 miles. This is a
free service provided by your supplier. If this service has not been undertaken at
the correct time this may cause damage to the wheels and spokes that will not
covered under our guarantee.
ervice through
Your retailer
or
Wisper Ltd
10 Oakenbrow
Sway
Hants
SO41 6DY
Tele:01590 681553
Mobile:[phone]
douglas.law[email protected]o
www.wisperbikes.co
Copyright January 2010 Wisper Ltd
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