Wisper 929 Torque 2016 User manual

Owner’s Manual
Wisper 929 Torque 2016 Model
We strongly recommend that you read this entire manual before using your Wisper
bike
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Contents!
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1. Introduction 5..........................................................................................
2. Caring for your Wisper bike and pre-use checks 6................................................
2.1. Before you set off for the first time 7.........................................................
2.2. Before each use 8.................................................................................
2.3. Battery care 8......................................................................................
2.4. Recharging your battery 10......................................................................
2.5. Water 10
2.6. Maintenance and adjustments 10...............................................................
2.7. Technical specifications & performance 11...................................................
Motor High efficiency, 250W ultra hi torque 50Nm brushless rear wheel drive.................
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Hybrid Torque drive system designed to deliver maximum power to !...........................
......................................................................................................
the rear wheel smoothly, quietly and efficiently. 11 ........................................
Battery ......................................................................................................
Samsung Lithium with advanced battery management system (BMS) 11.................
36V 375Wh 11...............................................................................................
Battery case Polycarbonate/ABS mix, non conductive for extra safety, conforms to...........
12
2013 90cm drop test. 12..................................................................................
Controller Sine wave controller for almost silent running...........................................
12
Charger Lithium 42V output intelligent charger communicates with battery....................
12
management system (BMS), auto stop when fully charged 12......................................
2A. Charge time 2.5 to 8hours depending on the battery state. 12................................
Connections All electronic components and motor wheel have individual.......................
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connectors for ease of servicing 12.....................................................................
Range Average assisted 50miles/80kilometers Max 70miles/115kilometers.....................
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Modes Pedelec: with 4 levels of assistance power and safe mode...............................
.....................................................................................................
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Max speed 15.5mph/25kph with powered assistance, this does not affect top speed when..
pedaling 12..................................................................................................
Controls ....................................................................................................
Back lit LCD display panel!with bike and light on/off switch !
Power assistance: four levels 12.........................................................................
Speedo, Range, Trip, Battery state, Clock 12.........................................................
Weight 19.5kg without battery..........................................................................
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With battery 23kg 12......................................................................................
Max Load 135kg/290lb/20st 9lb.........................................................................
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Frame Hydro formed, hand welded 6061 Alloy T4 and T6 tempered.............................
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Frame size 20” 50cm......................................................................................
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Finish White painted and lacquered, three stage oven hardened................................
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Forks Suntour XCM/SR 29 adjustable suspension forks with preload............................
!
......................................................................................................
andlockout 12....................................................................................
Seat post 350mm black anodised aluminium..........................................................
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Saddle Selle Royal........................................................................................
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Handlebars .................................................................................................
Black anodised alloy with ergo support grips 12..............................................
Stem ......................................................................................................
Blackanodizedalloy 12..........................................................................
Gears ......................................................................................................
SHIMANO 9 Speed Alivio Derailleur and Front mech 12......................................
Chain ......................................................................................................
KMC Z51RB rust resistant 12.....................................................................
Cranks ......................................................................................................
Anodised Black alloy 12 ...........................................................................
Drop outs ...................................................................................................
Stainless steel cassette 12......................................................................
Bottom Bracket Sealed bearing..........................................................................
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Pedals ......................................................................................................
Wellgo mountain bike style alloy non-slip, sealed bearings 13.............................
Brakes ......................................................................................................
Tektro Hydraulic vented 180mm disc brakes !................................................
......................................................................................................
frontandrear.....................................................................................
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Rims ......................................................................................................
Alloy double walled 29” x 1.5” 13.............................................................
Spokes ......................................................................................................
13g black anodised 13............................................................................
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1. Introduction
Thank you for choosing a Wisper electric bicycle.
Before you use your Wisper electric bike it is important that you read this manual
carefully. If there is anything you do not understand completely, please contact us.
Tyres ......................................................................................................
Kenda 1047 29” 195 high puncture resistance...............................................
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Lighting .....................................................................................................
Reflectors: front white, rear red, wheels orange and pedal !..............................
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reflectors...........................................................................................
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Metal fixings ...............................................................................................
A4 grade stainless steel or alloy 13.............................................................
*Bike ranges depend on many factors. Depending on rider weight and fitness, road and
weather conditions ranges will vary from 25 to 70miles. 13.......................................
2.8. Simple Trouble shooting 13......................................................................
3. Controls and equipment 14...........................................................................
3.1. Battery on/off switch and lock 14..............................................................
3.2. The ON/OFF button and LCD back light 15....................................................
3.3. Torque sensor 15...................................................................................
3.4. Battery capacity meter, riding style and affect on range 16...............................
3.5. Brakes 17
3.6. Front suspension forks 17........................................................................
3.6.1 Your bike has been fitted with Suntour XCM/SR 29 adjustable hydraulic suspension .
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forks with preload and hydraulic lock out 17..........................................................
3.7. The connectors 18.................................................................................
3.8. Quick release saddle height adjustment 18...................................................
3.9. Rims and spokes 18...............................................................................
3.10.Chain and drive wheel removal 18.............................................................
3.11.Derailleur and gear change 19..................................................................
4. Warranty, battery maintenance and user responsibilities 19...................................
4.1. Battery maintenance and user responsibilities 20...........................................
5. Service 21..............................................................................................
6. Pre Delivery Inspection and 300 mile service check list 21.....................................
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Please observe traffic regulations, and do not lend your bicycle to anyone who is
unfamiliar with it. In the UK the bicycle can only legally be used on the road by a person
aged fourteen years or older.
We strongly advise you to always wear an approved cycle helmet when riding your bicycle.
If you are unfamiliar with cycling, we advise attending a cycle proficiency course prior to
using your new bicycle on the public highway.
When using any bicycle, it is important that you stay within safe limits; if you feel as if
you are travelling too quickly, you probably are.
Always test your brakes prior to using the bike, and remember the bike will not stop as
quickly in the wet as it would in the dry!
Before you use the bike for the first time, please make absolutely certain that it has been
correctly assembled. You can do this by either taking it to your nearest cycle engineer or if
you are proficient in cycle mechanics, inspecting it yourself. In particular you must make
sure that the pedals, saddle, handle bars and any self assembled items have been fitted
correctly.
Avoid consuming alcohol before you ride your electric bike. The use of alcohol greatly
reduces reflexes and limits your ability to ride safely.
If you need to replace your battery, please either dispose of it properly or preferably send
it back to us at Wisper or one of our distributors and we will make sure it is properly
recycled.
Above all, enjoy your Wisper bike, happy cycling!
Amps Electric Bikes Ltd
2. Caring for your Wisper bike and pre-use checks!
Your Wisper bike has been thoroughly tested at the factory prior to delivery, and
undergone a pre-delivery inspection by your Wisper stockist.
It is very important that you check the bike thoroughly before its first use. Equally
important are frequent and regular spot-checks, as they will protect you and your Wisper
bike. The bike should be returned to your supplier after approximately 300 miles/500 km
and have a second safety inspection completed.
Please read this manual carefully. Only on full understanding all of the functions of this
electric bicycle should you attempt to use it.
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2.1. Before you set off for the first time!
2.1.1 Check the handlebars and handlebar stem are properly tightened.
2.1.2 Check all other nuts, bolts and fixings are properly tightened.
2.1.3 Check brakes are functioning properly.
2.1.4 Check tyre pressures are correct and tyres are not damaged.
2.1.5 Check reflectors and lights if fitted, are functioning properly.
2.1.6 Make sure the battery is fully charged.
2.1.7 Load the battery into bicycle and turn on with the switch located at the top left
hand side of the battery. (To remove the battery turn the battery key and hinge the
battery out to the right.)
2.1.8 Turn on the bike by pressing the on/off switch by the left hand grip for two
seconds. (Turn off the bike by repeating the same process).
!
The bike will be ready to ride and the LCD will activate showing battery state,
assist level, time, trip and speed. Exerting pressure on the pedals or twisting the
throttle will now activate the motor.
!
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2.1.9 To avoid unplanned acceleration, always make sure that the LCD assist level is set
to 0 when mounting, dismounting and turn the bike off when leaving it unattended.
!
To set the assist levels, toggle with the + and – buttons
2.1.10 For full information regarding the XT-LCS W108 please refer to separate hand book
available from your Wisper stockist or Amps electric bikes.
2.1.11 Remember to validate your warranty by visiting www.amps.bike and filling in your
details under warranty.!
2.2. Before each use!
It is important you perform a check of your bike prior to each time you use it. Checks
should include the following: (If you do find any damage or problems, do not use the bike
until the problem has been solved or you have had the faulty item checked by a bike
mechanic or your retailer).
2.2.1 Check the tyres for any visible damage.
2.2.2 Check the tyre pressures.
2.2.3 Check for any loose nuts, bolts or fixings.
2.2.4 Check the brake functions.
2.2.5 Check the electronic functions.
2.2.6 Check the reflectors are in place and the lights are working if supplied.
2.2.7 Check the battery for any visible signs of damage.
2.3. Battery care!
2.3.1 Your Wisper bike comes with a high quality lithium ion battery. All lithium batteries
need to be looked after to ensure years of full use.
2.3.2 Recharge your battery after ever use if possible. Keeping your battery charged
extends it’s life and your bike is always ready to go.
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2.3.3 You do not have to “condition” your battery by charging and discharging before it’s
first use. This was the case with old lithium ion technology but is not necessary on
modern batteries
2.3.4 Never leave your battery completely discharged for more than 24 hours. Voltage
dropping below minimum for any length of time will cause serious damage to your
battery cells.*
2.3.5 Recharge your battery every month even if you are not using the bike. Most lithium
Ion batteries will continue to discharge even when the bike and battery are turned off
(see above). If your battery falls below minimum Voltage it may not be recoverable.*
2.3.6 Do not expose the bicycle or battery pack to fire, heat sources, acid or alkaline
substances.
2.3.7 When leaving your bicycle during hot weather, always leave in a shaded well
ventilated area.
2.3.8 For best results, always recharge and store the battery at room temperature.
2.3.9 Before unloading the battery, make sure it is turned off and unload the battery
using its handle.
2.3.10 Further information on user responsibilities and battery maintenance are included
in the warranty section of this manual.
* The most common cause of battery failure the owner not keeping to points 4 and
5 above.!
Thisisthemostcommonreasonforcustomerstoneedtoreplacebatteries.Thisis
particularly noticeable in the spring when customers are using their bike for the
first time in the new year, this is when we get most calls about failing batteries. !
!
IMPORTANT!
If your battery is damaged due to your leaving it discharged, or not recharging
every month your battery is not covered by our warranty.
Battery safety
2.3.11 i. Never leave a battery connected to the charger or mains power over night.
ii. Never recharge a battery outside, in damp conditions or in temperatures
less then 0 degrees centigrade.
iii. Never open a battery case, try and fix the battery or give it to any one other
than a registered Wisper Stockist for maintenance. (Failure to
comply will void the warranty)
iv. If a battery is, or appears to be damaged or overheating for any reason, do
not use the bike and immediately return the battery to your retailer for advice
and a safety check.
IMPORTANT!
Ignoring any of the safety rules above could cause serious injury or fire.
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2.4. Recharging your battery
2.4.1 Before charging, make sure the charger is turned off and connect your battery to
the charger at the charging socket. Plug the charger into a mains socket and turn on the
mains. A red lamp on the charger indicates the battery is charging. When the red light
turns green, the battery is fully charged. To optimise battery life, leave the charger
connected for a further hour and then turn off the charger and disconnect it from the
mains after charging. Always disconnect the charger from the mains before
disconnecting the charger from the battery. It is possible that the battery will take up
to twelve hours to charge on the first three charges.
2.4.2 When charging the battery, always do so in a well ventilated area.
2.4.3 Do not leave the charger connected to the mains when not in use. !
2.5. Water!
2.5.1 Your electric bicycle is rain and splash proof and can be used in all weathers.
2.5.2 The electrical components of the bicycle, such as motor, battery, and controller,
must not be submerged in water. !
2.6. Maintenance and adjustments !
2.6.1 IMPORTANT! Do not attempt to open the casings of the battery, motor or
controller. It could be dangerous and all warrantees will become void. If you experience
a problem, contact our service department or your Wisper retailer.
2.6.2 Wheel spokes should be adjusted after 300 miles of riding. Handlebar and saddle
tubes should never be raised beyond the maximum permissible, indicated by a safety line
around the tubes. The recommended torque (tightness) of crucial fixings is as
follows:
Front axle nuts. 46N.m !
Back axle nuts. 70N.m!
Handlebarandstemclampbolts. 12N.m!
Handlebar stem expander bolt. 10N.m!
Seat pillar clamp nut/bolt. 5-8 N.m!
Seat clamp nuts. 24N.m!
Crank axle Allen bolts. 40N.m!
Gearshifternuts. 4N.m
Other general torque settings depend on the thread size. M4: 2.5-4.0N.m, M5:
4.0-6.0N.m, M6: 6.0-7.5N.m.
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