WMF 5000S+ User manual

Series 1950 33 4186 6010 08.2018
User Manual
01.01.001
Coffee machine English

2User Manual WMF5000 S+
|
Congratulations on the purchase of your
WMFcoffee machine.
The WMF5000 S+ coffee machine is afully automatic
single-cup machine for espresso, café crème, cappuccino,
milk coffee, latte macchiato, milk foam, and hot water.
With its optionally available powder hopper, the
WMF5000 S+ can also make hot chocolate with milk
ormilk foam.
Follow the User Manual
> Read the User Manual carefully prior to use.
> Please refer to the User Manual, paying
special attention to the safety instructions
and Safety chapter.
> Follow the warning instructions on the coffee
machine.
> Ensure that the staff and all users have access
to the User Manual.
Hazard to life due
toelectricalshock
• The voltage inside the coffee machine is
ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not remove
any housing parts.
Conditions for use and installation
> In the event of failure to comply with
maintenance information and the specifi-
cations in the Technical Data chapter, no
liability is accepted for any resultant damage.
> Follow the User Manual.
> Maintenance and repair work may be
performed only by the WMFService-Center,
using original spare parts.
CAUTION
Follow the User Manual signs
andsymbols
page 20
Follow the Safety chapter
wstarting on page 7
WARNING
Follow the Safety chapter
wstarting on page 7
IMPORTANT
Technical data
wstarting on page 101
Maintenance
wstarting on page 89
Introduction and general information

3
User Manual WMF5000 S+
Table of Contents
Table of Contents 3
1 Safety 7
1.1 General safety instructions 7
1.2 Intended use 14
1.3 Conditions for use and installation 17
2 Introduction 18
2.1 Parts of the coffee machine 18
“Ready to operate” display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Glossary .........................................................................21
3 Operation 22
3.1 Operation safety instructions 22
3.2 Other documents 22
3.3 Switch on the coffee machine 23
3.4 Milk or milk foam 23
3.4.1 Connect up the milk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.5 Beverage dispensing 24
Cancel beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.6 Pre-selection pads (optional) 24
3.7 Special buttons (optional) 25
3.8 Open cup volume selection 25
3.9 Hot water dispensing 25
3.10 Steam dispensing 26
3.10.1 AutoSteam (optional) ..............................................................27
3.10.2 EasySteam (optional) ..............................................................27
3.11 Height adjustment ofthecombispout 28
Automatic height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.12 Bean hopper/powder hopper 28
3.13 Manual insert, lockable 29
3.14 Grounds container 30
3.15 Grounds disposal through thecounter (optional) 30
3.16 Drip tray 31
3.17 Switch off the coffee machine 31
4 Software 32
4.1 Overview 32
Ready to operate ..................................................................32
“Ready to operate” display pads ......................................................32
Main menu functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Menu control pads .................................................................33
Messages on the display ............................................................33
4.2 “Ready to operate” display 34
4.2.1 Beverage buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.2.2 Function line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Hot water button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
SteamJet pad .....................................................................34
“Warm rinse” pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table of Contents

4User Manual WMF5000 S+
Table of Contents
Nutritional information .............................................................35
Cup size adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
S‑M‑L pad .......................................................................35
Barista pad ‑ coffee strength ........................................................35
Milk system refill ..................................................................36
Second type of milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Steam button .....................................................................36
4.2.3 SteamJet cup warmer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.3 Care 38
System cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Mixer rinsing .....................................................................38
Milk system cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Enable milk system.................................................................39
Foamer rinsing ....................................................................39
CleanLock ........................................................................39
Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Filling the milk system (DynamicMilk).................................................39
Drip tray cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4.4 Beverages 40
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cup volume, multiple brewing, anddispensingoption ....................................41
Change recipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Select coffee grinder ...............................................................46
Text, image and cup height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Change buttons ...................................................................47
4.5 Operating options 48
Operating elements ................................................................48
Button layout .....................................................................51
PostSelection .....................................................................52
Caffeine‑free .....................................................................52
Beverage pre‑selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cancel beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Milk foam selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Logo ............................................................................54
4.6 Information 55
Last brewing cycle .................................................................55
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Care.............................................................................55
Water filter and descaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Journal ..........................................................................55
4.7 Accounting 56
Counters .........................................................................56
Vending machines .................................................................56
External accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Free of charge settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.8 PIN rights 57
Cleaning PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Settings PIN ......................................................................58
Accounting PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Enter new PIN.....................................................................58

5
User Manual WMF5000 S+
Table of Contents
4.9 Timer 59
Timer overview and setting the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Detail view of current day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Set timer switching times ...........................................................59
Timer state .......................................................................60
Button layout overview .............................................................60
Button layout state ................................................................60
Eco mode overview.................................................................61
Eco mode state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Time/date .......................................................................61
4.10 System 62
Cooler ...........................................................................62
Progress indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Quality Check (DynamicMilk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Display and illumination ............................................................63
Display brightness .................................................................64
Reduce brightness automatically .....................................................64
Touch calibration ..................................................................64
Display background ................................................................64
Beverages: Font + colour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Water filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Eco mode ........................................................................66
Switch‑off rinsing .................................................................66
Grinding degree setting.............................................................67
Brewing pressure display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
S‑M‑L Function ...................................................................67
Nutritional information .............................................................68
4.11 Language 68
4.12 Eco mode 68
Eco mode display ..................................................................69
4.13 USB 69
Load recipes ......................................................................69
Load beverage symbols .............................................................69
Save recipes ......................................................................70
Export counters ...................................................................70
HACCP export .....................................................................70
Data backup ......................................................................70
Load data ........................................................................70
Load language ....................................................................70
Firmware update ..................................................................70
5 Care 71
5.1 Care safety instructions 71
5.2 Cleaning intervals overview 73
5.3 Cleaning programs 74
5.3.1 System cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5.3.2 Mixer rinsing .....................................................................75
5.3.3 Milk system cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
5.3.4 Foamer rinsing ....................................................................77
5.3.5 Foamer rinsing (DynamicMilk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

6User Manual WMF5000 S+
Table of Contents
5.4 Manual cleaning 78
5.4.1 Clean the operating panel (CleanLock) .................................................78
5.4.2 Clean the grounds container (groundschute, optional) ...................................78
5.4.3 Clean the drip tray .................................................................79
5.4.4 Clean the housing .................................................................79
5.4.5 Clean the milk system manually (EasyMilk) ............................................80
5.4.6 Clean the combi spout manually (DynamicMilk).........................................81
5.4.7 Clean the mixer ...................................................................81
5.4.8 Clean steam outlet .................................................................82
5.4.9 Clean the bean hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
5.4.10 Clean the powder hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
6 HACCP cleaning schedule 87
7 Maintenance and descaling 89
7.1 Maintenance 89
7.2 WMFService 90
8 Messages and instructions 91
8.1 Messages for operation 91
8.2 Error messages and malfunctions 92
8.3 Errors without error message 94
9 Safety and warranty 96
9.1 Hazards to the coffee machine 96
9.2 Directives 98
9.3 Duties of the owner/operator 99
9.4 Warranty claims 100
Appendix: Technical data 101
Technical data for coffee machine 101
Appendix: Accessories and spare parts 105
Index 107

7
User Manual WMF5000 S+
Safety
1 Safety
Misuse
• Failure to follow the safety
instructions can result in death or
serious injury.
> Follow all the safety instructions.
1.1 General safety instructions
Hazards to the operator
At WMF, safety is one of the most essential
product features. The effectiveness of the
safety devices can only be ensured if the
following points are observed:
> Read the User Manual carefully
prior to use.
> Do not touch hot machine
components.
> Do not use the coffee machine if
it is not working properly or if it is
damaged.
> Use the coffee machine only when
it is completely assembled.
WARNING
CAUTION

8User Manual WMF5000 S+
Safety
> Built-in safety devices must never
be altered.
> This device can be used by children
of age 8years or older while under
continuous supervision, as well as
by persons with reduced physical,
sensory, or mental capabilities or
lack of experience or knowledge,
once they have been instructed in
the safe use of the machine and the
risks associated with it.
> Children must not play with the
device.
> Cleaning and user maintenance
must not be performed by children.
Despite the safety devices, every coffee
machine poses potential hazards if
incorrectly used. Please observe the
following instructions when using the
coffee machine so as to prevent injury and
health hazards:
CAUTION

9
User Manual WMF5000 S+
Safety
Hazard to life due
toelectricalshock
• The voltage inside the coffee
machine is ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not
remove any housing parts.
> Avoid damage to the power cord.
Donot kink or crush it.
> Never use adamaged power cord.
Adamaged power cord must be
replaced by the manufacturer or
aservice representative in order to
prevent ahazard.
>Never immerse the mains plug in water
or other liquids. Never pour water
or other liquids over the mains plug.
Always keeps the mains plug dry.
> Do not unplug the equipment’s plug
on the rear of the coffee machine until
the power cord has been unplugged
from the mains.
> The coffee machine must be
disconnected from the power supply
prior to maintenance and repair work.
Pull out the plug to do so. The person
performing the maintenance or repair
must always be able to check, with
aclear line of sight, that the power
supply has been disconnected.
WARNING

10 User Manual WMF5000 S+
Safety
Burn hazard/scalding hazard
• When dispensing beverages and
steam, hot liquid comes out of the
spouts. The adjacent surfaces and
spouts become hot.
> When dispensing beverages and
steam, do not reach beneath the
spouts.
> Do not touch the spouts
immediately after dispensing.
> Always place an appropriate cup
under the spout before dispensing
abeverage.
Risk of injury
• Long hair could become caught in
the grinder head and drawn into
the coffee machine.
> Always protect hair with ahairnet.
CAUTION
CAUTION

11
User Manual WMF5000 S+
Safety
Bruising or crushing hazard/
risk of injury
• The coffee machine contains
moving parts that can cause finger
or hand injury.
• Closing the operating panel can
cause acrushing hazard.
> Always switch off the coffee
machine and unplug the mains plug
before reaching into the coffee
grinder or opening brewing unit.
> Carefully and gently close the
operating panel.
> Do not reach into the area of the
moving spout.
Health hazard
> Only use products that are suitable
for consumption and for use with
the coffee machine.
> The powder hopper, bean hopper,
and manual insert may only be
filled with materials for the use
intended.
CAUTION
CAUTION

12 User Manual WMF5000 S+
Safety
Health hazard
• The milk system cleaner and
cleaning tablets are irritants.
> Follow the protective measures
on the packaging of the cleaning
agent.
> Only put in acleaning tablet when
an appropriate message is displayed.
Health hazard/
irritation and scalding hazard
• During cleaning, hot cleaning
solution and hot water run out of
the combi spout and out of the hot
water spout.
• Hot liquids can irritate the skin, and
the heat poses aburn hazard.
• The drip tray may contain hot
liquids.
> Never reach under the spouts while
cleaning.
> Ensure that no one drinks the
cleaning solution.
> Be careful when moving the drip
tray.
CAUTION
CAUTION

13
User Manual WMF5000 S+
Safety
Slipping hazard
• Fluids can be discharged from the
coffee machine if used improperly
or if errors occur. These fluids can
cause aslipping hazard.
> Regularly check the coffee machine
for leaks, and make sure no water is
coming out.
CAUTION

14 User Manual WMF5000 S+
Safety
1.2 Intended use
Misuse
• If the machine is used other than as
intended, this could lead to arisk of
injury.
> The coffee machine must only be
used as intended.
• The WMF5000 S is designed to dispense beverages made with
coffee and/or milk and/or powder (such as Choc or Topping).
• The coffee beans, milk, topping, and chocolate powder products
must be suitable for processing in afully automated coffee
machine. The products must not be processed after their
expiration date.
• This device is intended for industrial and commercial use and
should be operated by experts or trained users in stores, offices,
restaurants, hotels, or similar places. It can also be used in
adomestic environment.
Installation location
• The device can be used as aself-service device if it is supervised
by trained personnel.
The machine must be set up so as to allow good visual access.
• The device must be placed and leveled on ahorizontal, sturdy,
water-resistant, and heatproof base.
WARNING

15
User Manual WMF5000 S+
Safety
• The device must not be cleaned using awater jet. The device
must be installed where it is protected against water spray.
• The device must not be located on asurface that is sprayed or
cleaned with awater hose, steam jets, steam cleaner, or similar
devices.
Water supply
• 3/8inch hose connector with water mains tap, and filter with
0.08mm mesh size, on-site. At least 0.2MPa (2bar) supply
pressure at 2l/min Maximum 0.6MPa (6bar).
Maximum inlet temperature 35°C.
• The set of hoses provided with the new coffee machine and/or
the new water filter must be used. Do not use the old set of
hoses.
Ambient temperature
• Ambient temperature +5°C to amaximum of +35°C
Usage
• The use of the device is subject to this User Manual. Any other
use or use that goes beyond the aforementioned is considered
incorrect use. The manufacturer shall not be liable for any
damage resulting from this.
• Under no circumstances may the WMF5000 S+ be used
to dispense and heat liquids other than coffee, hot
water (beverages, cleaning) or milk (chilled, pasteurised,
homogenised, UHT).

16 User Manual WMF5000 S+
Safety
Hygiene
• The coffee machine must be set up by the operator such that
care and maintenance can be performed without hindrance.
• In office/floor kitchen areas or similar self-service set-ups,
only staff instructed in operation of the coffee machine should
supervise the coffee machine. Trained personnel should carry
out care procedures and be available for questions regarding
use.

17
User Manual WMF5000 S+
Safety
1.3 Conditions for use and installation
Risk of fire and accidents
> The conditions for use and
installation listed in the “Technical
Data” chapter must be met.
> Before inserting the device plug,
ensure that the information on
the rating plate matches the mains
voltage for the installation.
Any necessary on-site preparatory work for electricity, water, and
drainage connections at the customer‘s premises is to be arranged
by the machine owner/operator. The work must be carried out
by authorised installation technicians in compliance with general,
country-specific and local regulations. The WMFservice engineers
must only connect the coffee machine to existing prepared
connection points. WMFService is neither authorised nor
responsible for carrying out any on-site installation work prior to
connection.
WARNING
Technical data
wpage 101

18 User Manual WMF5000 S+
1
13
1 3
2
4
10
9
7
6
5
8
1
12
11 3
Espresso Café Crème Milk coffee Milk
Milk+Choc Cappuccino Latte Macchiato
Milk foam
DI_02_01_00
14
1817
15
16
Function line
Header line
Introduction | Parts of the coffee machine
2 Introduction
2.1 Parts of the coffee machine
“Ready to operate” display

19
User Manual WMF5000 S+
Introduction | Parts of the coffee machine
1Bean hopper (up to2), lockable
2Powder hopper (optional), lockable (choc or topping, for example)
3Manual insert/tablet insert
4Touch display for beverage buttons and settings
5Hot water spout
6Grounds container
7SteamJet cup warmer
8Removable drip tray with drip grid
9Steam outlet (optional)
10 Combi spout with integrated milk foamer
11 Operating panel
12 Side illumination
13 ON/OFF switch (operating panel open)
“Ready to operate” display
14 Eco mode
15 Menu pad (opens the main menu)
16 Beverage buttons
17 SteamJet pad
18 “Warm rinse” pad
The pads and buttons on the display are available, depending on the settings and
the machine model.
The functions shown here are examples.
Software wstarting on page 32

20 User Manual WMF5000 S+
Introduction
User Manual Signs and Symbols
Personal injury safety instructions
If the safety instructions are not followed, this
could lead to mild to severe injury in case of
improper use.
Personal injury safety instructions
If the safety instructions are not followed, this
could lead to mild injury in case of improper use.
Electrocution Hot steam
Bruising or
crushing hazard Hot surfaces
Slipping hazard
Notice of property damage
• to the coffee machine
• to the installation location
> Always follow the User Manual.
Note/tip
• Instructions for safe use and tips for easier
operation.
WARNING
Safety instructions
Follow the Safety chapter
wstarting on page 7
CAUTION
Operation safety instructions
wpage 22
Care safety instructions
wpage 71
Follow the Safety chapter
wstarting on page 7
IMPORTANT
Follow the Warranty chapter
wstarting on page 100
Technical data
wstarting on page 101
NOTE
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