WMF 5000S+ User manual

USER MANUAL
NORTH AMERICA ENGLISH
WMF5000S+

2User Manual WMF5000S+
Safety instructions
Warning
Risk of fire or electric shock.
Do not open.
WARNING, to reduce the risk of fire or electric shock,
do not remove cover (or back),
no user-serviceable parts inside,
repair should be done by authorized service personnel only.
(33 1453 5000)
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude
to constitute arisk of fire or electric shock to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in this
User Manual.
Do not use the machine if it is not working properly or if it
is damaged.
Never alter built-in safety devices.
Ensure that there is always areceptacle under the outlet
when dispensing hot beverages and hot steam to avoid
scalding.
Do not touch hot machine components.
Never reach into the coffee grinder.
Never reach into the powder hopper.

3
User Manual WMF5000S+
Before cleaning the operating panel, switch off the coffee
machine or use the CleanLock function in order to prevent
abeverage from being dispensing accidentally.
The milk system must be thoroughly cleaned, depending on
the equipment included, in order to ensure proper hygiene.
The milk hose must be replaced regularly.
Never reach under the spouts while milk system rinsing.
Ensure that mixer hose is replaced securely because hot
liquid may escape.
Never reach under the spouts while system cleaning.
Do not reach into the bean hopper or the brewing unit
opening when the Coffee Machine is switched on to avoid
bruising or crushing when handling moving parts.

4User Manual WMF5000S+
Congratulations on the purchase of your WMFcoffee machine.
The WMF5000S+ coffee machine is afully automatic single-cup machine
for espresso, café crème, cappuccino, milk coffee, latte macchiato, milk foam,
and hot water. Thanks to the optional “Fresh Filtered Coffee” extension,
theWMF5000S+ can also dispense freshly filtered coffee.
With its optionally available powder hopper, the WMF5000S+ can also
makehot chocolate with milk or milk foam.
Follow the User Manual
> Read the User Manual carefully prior to use.
> Please refer to the User Manual, paying
special attention to the safety instructions
and Safety chapter.
> Follow the warning instructions on the coffee
machine.
> Ensure that the staff and all users have access
to the User Manual.
Hazard to life due
to electrical shock
• The voltage inside the coffee machine is
ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not remove
any housing parts.
Conditions for use and installation
• In the event of failure to comply with
maintenance information and the specifi-
cations in the Technical Data chapter, no
liability is accepted for any resultant damage.
> Follow the User Manual.
> Initial start-up, maintenance and repairs may
only be carried out by the WMFService, using
original spare parts.
CAUTION
Follow the User Manual signs
andsymbols
page 22
Follow the Safety chapter
wstarting on page 5
WARNING
Follow the Safety chapter
wstarting on page 5
IMPORTANT
Technical data
wstarting on page 112
Maintenance
wstarting on page 100
Introduction and General information

5
User Manual WMF5000S+
Safety
1 Safety
Misuse
• Failure to follow the safety
instructions can result in death or
serious injury.
> Follow all the safety instructions.
1.1 General safety instructions
Hazards to the operator
At WMF, safety is one of the most essential
product features. The effectiveness of
safety devices can only be ensured if the
following points are observed:
> Read the User Manual carefully
prior to use.
> Do not touch hot machine
components.
> Do not use the coffee machine if
it is not working properly or if it is
damaged.
> Use the coffee machine only when
it is completely assembled.
WARNING
CAUTION

6User Manual WMF5000S+
Safety
> Built-in safety devices must never
be altered.
> This device can be used by children
of age 8years or older while under
continuous supervision, as well as
by persons with reduced physical,
sensory, or mental capabilities or
lack of experience or knowledge,
once they have been instructed in
the safe use of the machine and the
risks associated with it.
> Children must not play with the
device.
> Cleaning and user maintenance
must not be performed by children.
A coffee machine poses apotential for
hazard when correctly used, despite the
use of safety devices. Please observe the
following instructions when using the
coffee machine to prevent injury and
health hazards:
CAUTION

7
User Manual WMF5000S+
Safety
Hazard to life due
to electrical shock
• The voltage inside the coffee
machine is ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not
remove any housing parts.
> Avoid damage to the power cord.
Donot kink or crush it.
> Never use adamaged power cord.
Adamaged power cord must be
replaced by the manufacturer or
aservice representative in order to
prevent ahazard.
> Never immerse the mains plug in
water or other liquids. Never pour
water or other liquids over the mains
plug. Always keeps the mains plug dry.
> Do not unplug the equipment’s plug
on the rear of the coffee machine
until the power cord has been
unplugged from the mains.
> The coffee machine must be
disconnected from the power supply
prior to maintenance and repair work.
Pull out the plug to do so. The person
performing the maintenance or repair
must always be able to check, with
aclear line of sight, that the power
supply has been disconnected.
WARNING

8User Manual WMF5000S+
Safety
Burn hazard/scalding hazard
• When dispensing beverages and
steam, hot liquid comes out of the
spouts. The adjacent surfaces and
spouts become hot.
• Hot steam is produced by the
SteamJet cup warmer. The cups and
adjacent surfaces also get very hot.
• Hot water and steam may escape
from the outlets in the heating-up
phase.
> When dispensing beverages and
steam, do not reach beneath the
spouts.
> Do not reach beneath the spouts
during the heating-up phase.
> Do not touch the spouts
immediately after dispensing.
> Always place an appropriate cup
under the spout before dispensing
abeverage.
CAUTION

9
User Manual WMF5000S+
Safety
Risk of injury
• Long hair could become caught in
the grinder head and drawn into
the coffee machine.
> Always protect hair with ahairnet.
Bruising or crushing hazard/
risk of injury
• The coffee machine contains
moving parts that can cause finger
or hand injury.
• Closing the operating panel can
cause acrushing hazard.
> Always switch off the coffee
machine and unplug the mains plug
before reaching into the coffee
grinder or the opening of the
brewing unit.
> Carefully and gently close the
operating panel.
> Do not reach into the area of the
moving spout.
CAUTION
CAUTION

10 User Manual WMF5000S+
Safety
Health hazard
> Only use products that are suitable
for consumption and for use with
the coffee machine.
> The powder hopper, bean hopper,
and the manual insert may only
be filled with materials for the use
intended.
Health hazard
• The milk system cleaner and the
cleaning tablets are irritants.
> Follow the protective measures
on the packaging of the cleaning
agent.
> Only put in acleaning tablet when
an appropriate message is displayed.
CAUTION
CAUTION

11
User Manual WMF5000S+
Safety
Health hazard/
irritation and scalding hazard
• During cleaning, hot cleaning
solution and hot water run out of
the combi spout and out of the hot
water spout.
• Hot liquids can irritate the skin, and
the heat poses ascalding hazard.
• The drip tray may contain hot
liquids.
> Never reach under the spouts while
cleaning.
> Ensure that no one ever drinks the
cleaning solution.
> Be careful when moving the drip
tray.
Slipping hazard
• Fluids can be discharged from the
coffee machine if used improperly
or if errors occur. These fluids can
cause aslipping hazard.
> Regularly check the coffee machine
for leaks, and make sure no water is
coming out.
CAUTION
CAUTION

12 User Manual WMF5000S+
Safety
1.2 Intended use
Misuse
• If the machine is used other than as
intended, this could lead to arisk of
injury.
> The coffee machine must only be
used as intended.
• The WMF5000S+ is designed to dispense beverages made with
coffee and/or milk and/or powder (such as Choc or Topping).
• The coffee beans, milk, topping, and chocolate powder products
must be suitable for processing in afully automated coffee
machine. The products must not be processed after their
expiration date.
• This device is intended for industrial and commercial use and
should be operated by experts or trained users in stores, offices,
restaurants, hotels, or similar places. It can also be used in
adomestic environment.
WARNING

13
User Manual WMF5000S+
Safety
Installation location
• The device can be used as aself-service device if it is supervised
by trained personnel.
The machine must be set up so as to allow good visual access.
•The device must be placed and levelled on ahorizontal, sturdy,
water-resistant, and heatproof base.
• The device must not be cleaned using awater jet. The device
must be installed where it is protected against water spray.
• The device must not be located on asurface that is sprayed or
cleaned with awater hose, steam jet, steam cleaner, or similar
devices.
Water supply
• 3/8inch hose connector with water mains tap, and dirt filter
with 0.003in (0.08mm) mesh size, on-site. At least 29psi
(0.2MPa) (2bar) supply pressure at 0.53gal/min (2l/min).
Maximum 87psi (0.6MPa) (6bar).
Maximum inlet temperature 95°F (35°C).
• The set of hoses provided with the new coffee machine
and/or the new water filter must be used. Do not use the old
set of hoses.
Ambient temperature
• Ambient temperature 41°F to amaximum of 95°F
(+5°Cto amaximum +35°C)

14 User Manual WMF5000S+
Safety
Usage
• The use of the device is subject to this User Manual. Any other
use or use that goes beyond the aforementioned is considered
incorrect use. The manufacturer shall not be liable for any
damage resulting from this.
• Under no circumstances may the WMF5000S+ be
used to dispense and heat liquids other than coffee, hot
water (beverages, cleaning) or milk (chilled, pasteurized,
homogenized, UHT).
Hygiene
• The coffee machine must be set up by the operator such that
care and maintenance can be performed without hindrance.
• In office/floor kitchen areas or similar self-service set-ups,
only staff instructed in operation of the coffee machine should
supervise the coffee machine. Trained personnel should carry
out care procedures and be available for questions regarding
use.

15
User Manual WMF5000S+
Safety
1.3 Conditions for use and installation
Risk of fire and accidents
> The conditions for use and
installation listed in the “Technical
Data” chapter must be met.
> Before inserting the device plug,
ensure that the information on
the rating plate matches the mains
voltage for the installation.
WARNING
Technical data
wpage 112
Any necessary on-site preparatory work for
electricity, water, and drainage connections
at the customer‘s premises is to be arranged
by the machine owner/operator.
The work must be carried out by authorized
installation technicians in compliance
with general, country-specific and local
regulations. The WMFService engineers must
only connect the coffee machine to existing
prepared connection points. WMFService
is neither authorized nor responsible for
carrying out any on-site installation work
prior to connection.
The device must only be connected and
commissioned by WMFService.
NOTE
The device is to be installed to
comply with applicable federal,
state or local plumbing codes.
This includes sufficient backflow
preventers.

16 User Manual WMF5000S+
Table of Contents
1 Safety 5
1.1 General safety instructions 5
1.2 Intended use 12
1.3 Conditions for use and installation 15
Table of Contents 16
2 Introduction 20
2.1 Parts of the coffee machine 20
“Ready to operate” display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Glossary .........................................................................23
3 Operation 24
3.1 Operation safety instructions 24
3.2 Other documents 25
3.3 Switch on the coffee machine 26
3.4 Milk or milk foam 26
3.4.1 Connect up the milk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.5 Beverage dispensing 27
Cancel beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.6 Fresh Filtered Coffee - FFC (optional) 27
3.7 Pre-selection pads (optional) 28
3.8 Special buttons (optional) 28
3.9 Cup size adjustment 28
3.10 Hot water dispensing 28
3.11 Steam dispensing 29
3.11.1 AutoSteam (optional) ..............................................................30
3.11.2 EasySteam (optional) ..............................................................30
3.11.3 SteamJet cup warmer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.12 Height adjustment ofthecombispout 32
Automatic height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cup detection (optional) ............................................................32
3.13 Bean hopper/powder hopper 32
3.14 Manual insert, lockable 33
3.15 Grounds container 34
3.16 Grounds disposal through the counter (optional) 34
3.17 Drip tray 35
3.18 Switch off the coffee machine 35
4 Software 36
4.1 Overview 36
Ready to operate ..................................................................36
Function bar “Ready to operate” display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Main menu functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Menu control pads .................................................................37
Messages on the display ............................................................37
4.2 “Ready to operate” display 38
4.2.1 Beverage buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.2.2 Function bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Hot water button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
SteamJet pad .....................................................................38
“Warm rinse” pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Table of Contents

17
User Manual WMF5000S+
Table of Contents
Nutritional information .............................................................39
Cup size adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
S‑M‑L pad .......................................................................39
Barista pad ‑ coffee strength ........................................................39
Milk system refill ..................................................................40
2. Type of coffee (decaf) ............................................................40
2. Type of milk (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Steam button .....................................................................40
4.3 Care 41
System cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Mixer rinsing .....................................................................41
Milk system cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Enable milk system.................................................................42
FFC filter change ..................................................................42
Foamer rinsing ....................................................................42
CleanLock ........................................................................42
Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Filling the milk system (DynamicMilk).................................................43
Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.4 Beverages 44
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cup volume, multiple brewing, anddispensingoption ....................................45
Change recipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Select coffee grinder ...............................................................50
Text, picture, and cup height.........................................................50
Change buttons ...................................................................52
4.5 Operating options 53
Operating elements ................................................................53
Button layout .....................................................................56
PostSelection .....................................................................57
Caffeine‑free .....................................................................57
Beverage pre‑selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cancel beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Milk foam selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Logo ............................................................................59
4.6 Information 60
Last brewing cycle .................................................................60
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Care.............................................................................60
Water filter and descaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Journal ..........................................................................60
4.7 Accounting 61
Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Vending machines .................................................................61
External accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Free of charge settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.8 PIN rights 62
Cleaning PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Settings PIN ......................................................................63
Accounting PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Re‑enter PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

18 User Manual WMF5000S+
Table of Contents
4.9 Timer 64
Time/date .......................................................................64
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Timer overview and setting the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Delete timer ......................................................................65
Daily timer overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Set timer switching times ...........................................................65
Button layout .....................................................................66
Eco mode ........................................................................66
Daylight saving time ...............................................................66
Time zone ........................................................................66
4.10 System 67
Cooler ...........................................................................67
Quality check (DynamicMilk) ........................................................67
Progress display ...................................................................68
Display and illumination ............................................................68
Display brightness .................................................................69
Reduce brightness automatically .....................................................69
Touch calibration ..................................................................69
Display background ................................................................69
Beverages: Font + color .............................................................70
Water filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Eco mode ........................................................................71
Temperature ......................................................................71
Grinding degree setting.............................................................72
Brewing pressure display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Portioner .........................................................................72
Bluetooth (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
S‑M‑L Function ...................................................................73
Syrup (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Milk (optional) ....................................................................73
Nutritional information .............................................................74
Cup detection .....................................................................74
4.11 Language 77
4.12 Eco mode 78
Eco mode display ..................................................................78
4.13 USB 79
Load recipes ......................................................................79
Load beverage symbols .............................................................79
Save recipes ......................................................................79
Save recipes as pdf files.............................................................79
Export counters ...................................................................79
HACCP export .....................................................................80
Data back‑up .....................................................................80
Load data ........................................................................80
Load language ....................................................................80
Firmware update ..................................................................80

19
User Manual WMF5000S+
Table of Contents
5 Care 81
5.1 Care safety instructions 81
5.2 Cleaning intervals overview 83
5.3 Cleaning programs 84
5.3.1 System cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
5.3.2 Mixer rinsing .....................................................................85
5.3.3 Milk system cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
5.3.4 Foamer rinsing ....................................................................87
5.3.5 Foamer rinsing (DynamicMilk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5.3.6 FFC filter change ..................................................................87
5.4 Manual cleaning 88
5.4.1 Clean the operating panel (CleanLock) .................................................88
5.4.2 Clean the grounds container (groundschute, optional) ...................................89
5.4.3 Clean the drip tray .................................................................89
5.4.4 Clean the housing and the cup sensor .................................................90
5.4.5 Clean the milk system manually (EasyMilk) ............................................91
5.4.6 Clean the combi spout manually (DynamicMilk).........................................92
5.4.7 Clean the mixer ...................................................................92
5.4.8 Clean the AutoSteam outlet .........................................................93
5.4.9 Clean the bean hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
5.4.10 Clean the powder hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
6 HACCP cleaning schedule 98
7 Maintenance and descaling 100
7.1 Maintenance 100
7.2 WMFService 101
8 Messages and instructions 102
8.1 Messages for operation 102
8.2 Error messages and malfunctions 103
8.3 Errors without error message 105
9 Safety and warranty 107
9.1 Hazards to the coffee machine 107
9.2 Directives 108
9.3 Duties of the owner/operator 110
9.4 Warranty claims 111
Appendix: Technical data 112
Technical data for coffee machine 112
Appendix: Accessories and spare parts 116
Index 118

20 User Manual WMF5000S+
Espresso Café Crème Milk co󰀨ee Milk
Espresso Macchiato Cappuccino Latte Macchiato Milk Choc
5000 S+
DI_01_01_00
1516
1
1 3
2
4
5
12
11
9
8
7
6
10
1
14
13 3
Espresso Café Crème Milk co󰀨ee Milk
Espresso macchiato Cappuccino Latte Macchiato
Milk Choc
5000 S+
DI_02_01_00
17
21 2220
18
19
Function bar
Header bar
Introduction | Parts of the coffee machine
2 Introduction
2.1 Parts of the coffee machine
“Ready to operate” display