WMF 5500 Series User manual

Series 5500 33 4071 8010 10.2019
User Manual
Series 01.00.01
English

2User Manual WMFespresso
Congratulations on the purchase of your
WMFcoffee machine.
The WMFespresso coffee machine is aportafilter
coffee machine with automatic grinders that dispenses
espresso, café crème, and hot water.
Follow the User Manual
> Read the User Manual carefully prior to use.
> Please refer to the User Manual, paying
special attention to the safety instructions
and Safety chapter.
> Follow the warning instructions on the coffee
machine.
> Ensure that the staff and all users have access
to the User Manual.
Hazard to life due
to electrical shock
• The voltage inside the coffee machine is
ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not remove
any housing parts.
Conditions for use and installation
> In the event of failure to comply with
maintenance information and the specifi-
cations in the Technical Data chapter, no
liability is accepted for any resultant damage.
> Follow the User Manual.
> Initial start-up, maintenance and repairs may
only be carried out by the WMFService, using
original spare parts.
CAUTION
Follow the User Manual signs
andsymbols
page 21
Follow the Safety chapter
wstarting on page 6
WARNING
Follow the Safety chapter
wstarting on page 6
IMPORTANT
Technical data
wstarting on page 86
Maintenance
wstarting on page 75
Introduction and General information

3
User Manual WMFespresso
Table of Contents
Table of Contents 3
1 Safety 6
1.1 General safety instructions 6
1.2 Intended use 14
1.3 Conditions for use and installation 17
2 Introduction 18
2.1 Parts of the coffee machine 18
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Glossary .........................................................................22
3 Operation 23
3.1 Operation safety instructions 23
3.2 Switch on the coffee machine 24
3.3 Portafilter 24
3.3.1 Portafilter state displays ............................................................25
3.4 Beverage dispensing 26
Cancel beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.5 Manually adding ground coffee 27
3.6 Distributor sieve rinsing 27
3.7 Hot water dispensing 27
3.8 Steam options 28
3.8.1 AutoSteam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
BasicSteam ......................................................................30
3.9 Cup grid 31
3.10 SteamJet cup warmer 31
3.11 Bean hopper 32
3.12 Cup storage (heated) 33
3.13 Switch off the coffee machine 34
4 Set grinding degree 35
5 Software 36
5.1 Overview 36
Ready to operate ..................................................................36
Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Main menu functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Menu control pads .................................................................37
Messages on the display ............................................................37
5.2 “Ready to operate” display 38
5.2.1 Beverage buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5.2.2 Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manual insert button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Barista pad - coffee strength ........................................................38
5.3 Care 39
Brewing group cleaning.............................................................39
CleanLock ........................................................................39
Cleaning ground coffee chute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Changing the seals.................................................................39
Table of Contents

4User Manual WMFespresso
Table of Contents
5.4 Beverages 40
Change recipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Load recipes ......................................................................42
Text .............................................................................42
Information pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Dispensing test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Save recipes ......................................................................43
5.5 Information 44
Last brewing cycle .................................................................44
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
QR code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Care.............................................................................44
Filter and descaling ................................................................44
Journal ..........................................................................44
5.6 Accounting 45
Counters .........................................................................45
Waiter accounting .................................................................45
Free of charge settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5.7 PIN rights 47
Cleaning PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Settings PIN ......................................................................47
Accounting PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5.8 System 48
Language 48
Operating options 48
SteamJet .........................................................................48
Barista pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Brewing time regulation ............................................................49
Display text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Bean type ........................................................................50
Milk foam selection (AutoSteam).....................................................50
End of brewing signal tone ..........................................................50
Auto Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Manual insert left .................................................................51
Right manual insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Active time manual insert button .....................................................52
Display portafilter removal ..........................................................52
Settings 53
Cup illumination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Rear cover illumination .............................................................53
Display brightness .................................................................53
Cup heating ......................................................................54
Touch display calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Water filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Eco mode ........................................................................54
Automatic switch-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Date/time .......................................................................55
Time zone ........................................................................55
Daylight saving time ...............................................................55
Electrical grinding degree setting .....................................................56
5.9 USB 56
Load recipes ......................................................................56
Save recipes ......................................................................56
Save recipes as pdf files.............................................................56
Export counters ...................................................................57
HACCP export .....................................................................57

5
User Manual WMFespresso
Table of Contents
Data back-up .....................................................................57
Load data ........................................................................57
Load language ....................................................................57
Firmware update ..................................................................57
6 Care 58
6.1 Care safety instructions 58
6.2 Cleaning intervals overview 60
6.3 Cleaning programs 61
6.3.1 Brewing group cleaning.............................................................61
6.3.2 Distributor sieve rinsing.............................................................62
6.4 Manual cleaning 63
6.4.1 Clean the cup storage ..............................................................63
6.4.2 Clean the ground coffee chute .......................................................63
6.4.3 Clean the brewing goup manually ....................................................64
6.4.4 Clean the portafilters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6.4.5 Clean the drip tray .................................................................65
6.4.6 Clean the touchscreen (CleanLock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
6.4.7 Clean the housing .................................................................67
6.4.8 Clean the steam nozzles.............................................................67
6.4.9 Clean the bean hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
6.5 Changing the seals 71
7 HACCP cleaning schedule 73
8 Maintenance and descaling 75
8.1 Maintenance 75
8.2 WMFService 75
9 Messages and instructions 76
9.1 Messages for operation 76
9.2 Error messages and malfunctions 77
9.3 Troubleshooting 78
10 Safety and warranty 81
10.1 Hazards to the coffee machine 81
10.2 Directives 83
10.3 Duties of the owner/operator 84
10.4 Warranty claims 85
Appendix: Technical data 86
Technical data for coffee machine 86
Appendix: Accessories and spare parts 90
Index 92

6User Manual WMFespresso
Safety
1 Safety
Misuse
• Failure to follow the safety
instructions can result in death or
serious injury.
> Follow all the safety instructions.
1.1 General safety instructions
Hazards to the operator
At WMF, safety is one of the most essential
product features. The effectiveness of
safety devices can only be ensured if the
following points are observed:
> Read the User Manual carefully
prior to use.
> Do not touch hot machine
components.
> Handle the portafilters with care
and never drop them. Wear sturdy
shoes in case aportafilter does fall
and strike the feet.
WARNING
CAUTION

7
User Manual WMFespresso
Safety
> Do not use the coffee machine if
it is not working properly or if it is
damaged.
> Use the coffee machine only when
it is completely assembled.
> Built-in safety devices must never
be altered.
> This device can be used by children
of age 8years or older while under
continuous supervision, as well as
by persons with reduced physical,
sensory, or mental capabilities or
lack of experience or knowledge,
once they have been instructed in
the safe use of the machine and the
risks associated with it.
> Children must not play with the
device.
> Cleaning and user maintenance
must not be performed by children.
CAUTION

8User Manual WMFespresso
Safety
Despite the safety devices, every coffee
machine poses potential hazards if
incorrectly used. Please observe the
following instructions when using the
coffee machine so as to prevent injury and
health hazards:
Hazard to life due
to electrical shock
• The voltage inside the coffee
machine is ahazard to life.
> Never open the housing.
> Never loosen the screws, and do not
remove any housing parts.
> Avoid damage to the mains cable.
Do not kink or crush it.
> Never use adamaged mains cable.
Adamaged mains cable must be
replaced by the manufacturer or
aservice representative in order to
prevent ahazard.
WARNING

9
User Manual WMFespresso
Safety
> Never immerse the mains plug in
water or other liquids. Never pour
water or other liquids over the
mains plug. Always keeps the mains
plug dry.
> The coffee machine must be
disconnected from the power
supply prior to maintenance and
repair work. Pull out the plug to
do so. Theperson performing the
maintenance or repair must always
be able to check, with aclear line
of sight, that the power supply has
been disconnected.
WARNING

10 User Manual WMFespresso
Safety
Burn hazard/scalding hazard
• When dispensing beverages and
steam, hot liquid comes out of the
spouts. The adjacent surfaces and
spouts become hot.
• The portafilter gets very hot during
dispensing.
• Hot steam is produced by the
SteamJet cup warmer. The cups and
adjacent surfaces also get very hot.
• Hot water and steam may escape
from the outlets in the heating-up
phase.
> When dispensing beverages and
steam, do not reach beneath the
spouts.
> Do not reach beneath the spouts
during the heating-up phase.
> Do not touch the spouts
immediately after dispensing.
> Immediately after dispensing, touch
only the handle of the portafilter.
> Always place an appropriate cup
under the spout before dispensing
abeverage.
CAUTION

11
User Manual WMFespresso
Safety
Risk of injury
• Long hair could become caught in
the grinder head and drawn into
the coffee machine.
• The portafilter can be dropped or
fall off of the rack and cause afoot
injury.
> Always protect hair with ahairnet.
> Take care not to drop the portafilter.
Bruising or crushing hazard/
risk of injury
• The coffee machine contains
moving parts that can cause finger
or hand injury.
• Closing the cup storage cover can
cause acrushing hazard.
> Always switch off the coffee
machine and unplug the mains plug
before reaching into the coffee
grinder or the opening of the
brewing unit.
> Close the cup storage cover
carefully.
CAUTION
CAUTION

12 User Manual WMFespresso
Safety
Health hazard
• Only use products that are suitable
for consumption and for use with
the coffee machine.
> The bean hopper and the manual
insert may only be filled with
materials for the use intended.
Health hazard
• Cleaning agents are irritants.
> Follow the protective measures
on the packaging of the cleaning
agent.
> Insert the cleaning tablet only when
requested by the display.
CAUTION
CAUTION

13
User Manual WMFespresso
Safety
Health hazard/
irritation and scalding hazard
• During cleaning, hot cleaning
solution and hot water run out of
the portafilters and out of the hot
water spout.
• Hot liquids can irritate the skin, and
the heat poses ascalding hazard.
• Hot liquids may be present in the
drip trays.
> Never reach under the spouts while
cleaning.
> Ensure that no one ever drinks the
cleaning solution.
> Move the drip trays carefully.
Slipping hazard
• Fluids can be discharged from the
coffee machine if used improperly
or if errors occur. These fluids can
cause aslipping hazard.
> Regularly check the coffee machine
for leaks, and make sure no water is
coming out.
CAUTION
CAUTION

14 User Manual WMFespresso
Safety
1.2 Intended use
Misuse
• If the machine is used other than as
intended, this could lead to arisk of
injury.
> The coffee machine must only be
used as intended.
• The WMFespresso is designed for dispensing various types of
coffee beverages and milk beverages.
• This WMFespresso is intended for industrial and commercial
use and should be operated by experts or trained users in
stores, offices, restaurants, hotels, or similar places.
• The coffee beans, the grind coffe, and the milkmust be suitable
for processing in afully automated coffee machine. The
products must not be processed after their expiration date.
WARNING

15
User Manual WMFespresso
Safety
Installation location
• The machine must be set up so as to allow good visual access.
• The device must be placed and leveled on ahorizontal, sturdy,
water-resistant, and heatproof base.
• The device must not be cleaned using awater jet. The device
must be installed where it is protected against water spray.
• The device must not be located on asurface that is sprayed or
cleaned with awater hose, steam jets, steam cleaner, or similar
devices.
Water supply
• TW15 (DN 15at least DN 6or 1/4") hose connector with
main shutoff valve and contaminant filter, with amesh size
of 0.08mm, by customers on-site. At least 0.05MPa (0.5bar)
supply pressure at 2l/min (low pressure). At least 0.30MPa
(3.0bar) supply pressure at 2l/min (standard).
Maximum 0.6MPa (6bar). Maximum inlet temperature 35°C.
• The set of hoses provided with the new coffee machine and/or
the new water filter must be used. Do not use the old set of
hoses.
Ambient temperature
• Ambient temperature +5°C to amaximum of +35°C

16 User Manual WMFespresso
Safety
Usage
• The use of the device is subject to this User Manual. Any other
use or use that goes beyond the aforementioned is considered
incorrect use. The manufacturer shall not be liable for any
damage resulting from this.
• Under no circumstances may the WMFespresso be used
to dispense and heat liquids other than coffee, hot
water (beverages, cleaning) or milk (cooled, pasteurised,
homogenised, UHT).
Hygiene
• The coffee machine must be set up by the operator such that
care and maintenance can be performed without hindrance.
• In office/floor kitchen areas or similar self-service set-ups,
only staff instructed in operation of the coffee machine should
supervise the coffee machine. Trained personnel should carry
out care procedures and be available for questions regarding
use.

17
User Manual WMFespresso
Safety
1.3 Conditions for use and installation
Risk of fire and accidents
> The conditions for use and
installation listed in the “Technical
Data” chapter must be met.
> Before inserting the device plug,
ensure that the information on
the rating plate matches the mains
voltage for the installation.
Any necessary on-site preparatory work for electricity, water, and
drainage connections at the customer‘s premises is to be arranged
by the machine owner/operator. The work must be carried out
by authorised installation technicians in compliance with general,
country-specific and local regulations. The WMFService engineers
must only connect the coffee machine to existing prepared
connection points. WMFService is neither authorised nor
responsible for carrying out any on-site installation work prior to
connection.
The device must only be connected and commissioned by
WMFService.
WARNING
Technical data
wpage 86

18 User Manual WMFespresso
Café Crème
2
Ristretto Espresso Lungo
DI_01_01_01_00
21
23
24
20 2022
2526
18
12
10
3
2
11
4
8 6
9
765
Status bar
17 16 15 1314
19
1
Introduction | Parts of the coffee machine
2 Introduction
2.1 Parts of the coffee machine
Display
Left brewing group Right brewing group

19
User Manual WMFespresso
Introduction | Parts of the coffee machine
1Bean hopper (under the cup storage)
2Milk foam button
3Milk button
4AutoSteam outlet
5Left brewing group with portafilter
6Spout
7SteamJet
8Right brewing group with portafilter
9Cup grid
10 BasicSteam outlet
11 Hot water spout
12 BasicSteam knob
13 Hot water buttons
14 Beverage buttons
15 Manual insert
16 Touch-screen display
17 Cup storage
18 Cup illumination
19 ON/OFF switch
“Ready to operate” display
20 Barista pad
21 Menu pad (opens the main menu)
22 SteamJet cup warmer
23 Message pad
24 Selectable beverages
25 Right brewing group display
(Example shows right brewing group beverage dispensing state)
26 Left brewing group display
(example shows left brewing group ready to operate)

20 User Manual WMFespresso
Introduction | Parts of the coffee machine
Options
30
27
28 29
27 Large bean hoppers (optional)
28 Milk button (optional)
29 Milk foam button (optional)
30 Second Autosteam outlet (optional)