Xerox Document Centre 420 User manual

Xerox Document Centre 440/432/420 User Guide
Xerox Document Centre
440/432/420
User Guide
602P41800

Xerox Document Centre 440/432/420 User Guide
Prepared by:
Xerox Limited
Global Knowledge and Language Services
Bessemer Road
Welwyn Garden City
Hertfordshire
AL7 1HE
ENGLAND
2000 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrighted material and information
now allowed by statutory or judicial law or hereinafter granted, including without limitations, material
generated from the software programs which are displayed on the screen, such as icons, screen
displays, looks etc.
Xerox®,TheDocument Company,the digitalX®and all Xerox products mentioned in this publication
are trademarks of Xerox Corporation. Product names and trademarks of other companies are
hereby acknowledged.
Changes are periodically made to this document. Changes, technical inaccuracies, and
typographical errors will be corrected in subsequent editions.
Printed in the United States of America

Xerox Document Centre 440/432/420 User Guide Page i
Content
1 About This Guide ..............................................................1-1
Conventions..........................................................................................1-3
Orientation ..............................................................................................1-3
Bracket text typeface ..............................................................................1-4
Italic typeface..........................................................................................1-4
Quick Pathway........................................................................................1-4
Notes.......................................................................................................1-5
Hints........................................................................................................1-5
Cautions..................................................................................................1-5
Warnings.................................................................................................1-5
Related Information Sources...............................................................1-6
Safety Notes ..........................................................................................1-7
Safety Standards ....................................................................................1-9
Regulatory Information ......................................................................1-10
FCC Part 15..........................................................................................1-10
ICES-003 ..............................................................................................1-10
FCC Part 68..........................................................................................1-11
Canadian CSO3....................................................................................1-13
Laser Safety..........................................................................................1-14
Environmental Compliance................................................................1-16
Energy Star® ........................................................................................1-16
Environmental ChoiceM........................................................................1-16
Illegal Copying ....................................................................................1-17
Ground Fault Interrupter (GFI)...........................................................1-20
2 Product Overview..............................................................2-1
Identifying the machine components .................................................2-2
Document Centre 440/432/420...............................................................2-2
Optional Components ..........................................................................2-3
Power ON/OFF.......................................................................................2-6
Powering On...........................................................................................2-6

Page ii Xerox Document Centre 440/432/420 User Guide
Powering Off..........................................................................................2-8
Power Save Modes................................................................................2-9
Changing the Default Time Settings for Low Power and Power Save (Auto
Off/Sleep) Modes..................................................................................2-11
Modes...................................................................................................2-14
Features button.....................................................................................2-15
Job Status button..................................................................................2-15
Machine Status button ..........................................................................2-16
System controls..................................................................................2-21
Auditron Access Screen.....................................................................2-22
Information Sources ...........................................................................2-23
3 Copy................................................................................... 3-1
Copying procedure ...............................................................................3-2
1. Load the documents............................................................................3-2
2. Select the Features button..................................................................3-5
3. Select the features..............................................................................3-6
4. Enter the quantity................................................................................3-7
5. Select Start.........................................................................................3-8
6. Identify the copy job in the Print Queue..............................................3-8
Standard Features (Copy) ....................................................................3-9
Output .....................................................................................................3-9
Sides Imaged........................................................................................3-13
Reduce/Enlarge ....................................................................................3-16
Paper Supply.........................................................................................3-17
Image Quality........................................................................................3-18
Added Features (Copy).......................................................................3-20
Image Adjustment tab (Copy) ............................................................3-21
Original Size (DC440/432)/Original Input (DC420)...............................3-21
Bound Originals.....................................................................................3-24
Image Shift............................................................................................3-26
Expert Image Quality.............................................................................3-27
Erase.....................................................................................................3-28
Edit (optional)........................................................................................3-29
Output Format (Copy).........................................................................3-33
Transparencies .....................................................................................3-33
N Up (2 Up - DC420).............................................................................3-35

Xerox Document Centre 440/432/420 User Guide Page iii
Annotation.............................................................................................3-37
Inserts...................................................................................................3-41
Booklet Creation ...................................................................................3-43
Covers (DC440/432).............................................................................3-44
Job Assembly (Copy).........................................................................3-47
Build Job...............................................................................................3-47
Stored Jobs...........................................................................................3-49
Managing Copy Jobs..........................................................................3-52
Print Queue...........................................................................................3-52
Completed Print Jobs Queue................................................................3-54
4 Fax......................................................................................4-1
Sending a Fax........................................................................................4-2
1. Select Features..................................................................................4-3
2. Load the documents ...........................................................................4-4
3. Dial the number...................................................................................4-5
4. Select Start .........................................................................................4-5
Standard Features (Fax).......................................................................4-8
Resolution...............................................................................................4-8
Original Type...........................................................................................4-9
Sides Scanned......................................................................................4-10
Dialing...................................................................................................4-11
Added Features (Fax) .........................................................................4-19
More Features.......................................................................................4-19
Cover Letter (Cover Page)....................................................................4-20
Transmission Report.............................................................................4-21
Lighter/Darker.......................................................................................4-22
Communication Mode (DC440/432) .....................................................4-22
Delayed Start........................................................................................4-23
Send Priority (DC440/432)....................................................................4-24
Advanced Features (Fax)...................................................................4-25
Build Job...............................................................................................4-26
Poll Remote Fax ...................................................................................4-27
Store for Polling ....................................................................................4-28
Fax Mailbox...........................................................................................4-31
Original Size (DC440/432)/Mixed Size Originals (DC420)....................4-34
Reports & Setups (Fax) ......................................................................4-35
Fax Reports ..........................................................................................4-36

Page iv Xerox Document Centre 440/432/420 User Guide
Answer Mode........................................................................................4-37
Dial Directory Setup..............................................................................4-38
Comment Setup....................................................................................4-43
Transmit Header Print...........................................................................4-44
LAN Fax (Local Area Network Fax) ...................................................4-45
LAN Fax Features.................................................................................4-45
Managing Fax Jobs.............................................................................4-46
Fax Queue ............................................................................................4-46
Completed Fax Jobs Queue .................................................................4-48
Connecting Fax to the ISDN (Digital Line)(DC440/432) ...................4-50
5 Media Print ........................................................................ 5-1
Using Media Print..................................................................................5-2
6 Scan to File........................................................................ 6-1
Standard Features (Scan).....................................................................6-2
Scan to EMail (DC440/432)...................................................................6-3
Scan to File............................................................................................6-5
Scan to File Templates ...........................................................................6-5
Summary Box Features ..........................................................................6-8
Added Features (Scan Setups)............................................................6-9
Original Size..........................................................................................6-10
Basic Image Quality..............................................................................6-11
Sides Imaged........................................................................................6-12
Reduce/Enlarge ....................................................................................6-13
Stored Image Settings...........................................................................6-14
Erase.....................................................................................................6-15
Filing Setups........................................................................................6-16
Server IP Address /Server Name..........................................................6-17
Document Path / Volume ......................................................................6-17
Document Folder...................................................................................6-18
Login Name/Password..........................................................................6-18
Filing Policy...........................................................................................6-19
Document Management Fields (DC440/432)........................................6-22
Scan to Fax (DC440/432)/Fax Setups(DC420)...................................6-23
Current Dial List ....................................................................................6-23
Change Phone Number ........................................................................6-23

Xerox Document Centre 440/432/420 User Guide Page v
Delayed Start........................................................................................6-24
Managing Scan Jobs..........................................................................6-25
Scan to File Queue ...............................................................................6-25
Completed Scan to File Queue (DC440/432).......................................6-26
7 Print....................................................................................7-1
Print Driver Features ............................................................................7-2
Tower Mailbox.......................................................................................7-5
Managing Print Jobs.............................................................................7-6
Print Queue.............................................................................................7-6
Completed Print Jobs Queue..................................................................7-8
8 Internet Services ...............................................................8-1
Standard Features (Internet Services)................................................8-2
Interface Options.....................................................................................8-2
Services Tab..........................................................................................8-4
Job Submission.......................................................................................8-4
Stored Templates....................................................................................8-5
Queue Tab .............................................................................................8-6
Status Tab..............................................................................................8-7
Properties Tab.......................................................................................8-8
Properties Features ................................................................................8-8
Maintenance Tab.................................................................................8-11
Assistance Tab....................................................................................8-12
Scanning with Internet Services........................................................8-13
Public and Private Repositories............................................................8-13
Template Pools.....................................................................................8-14
Template Management.........................................................................8-14
Scan to File...........................................................................................8-22
Scan to Fax ..........................................................................................8-25
Scan with Local Copy ...........................................................................8-25
Problem Solving..................................................................................8-26
9 Paper and other media......................................................9-1
Loading paper .......................................................................................9-2
Preparing paper for loading ....................................................................9-2

Page vi Xerox Document Centre 440/432/420 User Guide
Loading the paper trays ..........................................................................9-2
The Bypass Tray.....................................................................................9-6
The Envelope Tray (optional)..................................................................9-8
The High Capacity Feeder (optional)....................................................9-10
Auto Tray Switching..............................................................................9-12
Storing and Handling Paper...............................................................9-13
Other media .........................................................................................9-14
10 Setups.............................................................................. 10-1
Setup Procedures ...............................................................................10-2
Key Operator Tools...............................................................................10-2
System Administrator Tools..................................................................10-3
Auditron Administrator Tools.................................................................10-3
Owner Tools..........................................................................................10-4
Changing the Settings...........................................................................10-4
Machine Setups...................................................................................10-6
Access the Machine Setups..................................................................10-7
Paper Tray Setups................................................................................10-8
Date/Time Setup...................................................................................10-9
Walkup Screen....................................................................................10-11
Timers.................................................................................................10-11
Contention...........................................................................................10-13
Additional Setups..............................................................................10-16
Report Languages...............................................................................10-16
Touch Screen Contrast.......................................................................10-17
Customer Support Number .................................................................10-17
Paper Sizes.........................................................................................10-18
Machine Serial Number.......................................................................10-18
Xerox Supplies Number / Supplies Tel. Number.................................10-19
Fault Override....................................................................................10-20
Accessing Fault Override....................................................................10-20
Unavailable Features..........................................................................10-21
Copy Setups......................................................................................10-29
Access the Copy Setups.....................................................................10-29
Reduce/Enlarge ..................................................................................10-30
Image Quality......................................................................................10-32
Output .................................................................................................10-33
Sides Imaged......................................................................................10-33

Xerox Document Centre 440/432/420 User Guide Page vii
Expert Image Quality ..........................................................................10-35
Margin Shift (DC440/432)...................................................................10-35
Erase (DC440/432).............................................................................10-36
Fax Setups.........................................................................................10-38
Access the Fax Setups.......................................................................10-38
Fax Terminal Setups...........................................................................10-39
Access Fax Terminal Setups..............................................................10-40
Fax Printing Options ..........................................................................10-44
Fax Report Options.............................................................................10-47
Fax Panel Defaults..............................................................................10-50
Fax Mailboxes.....................................................................................10-53
Fax File Management.........................................................................10-55
Fax Communication Setups................................................................10-58
Outgoing Fax Options.........................................................................10-59
Incoming Fax Options.........................................................................10-63
Line Use Restriction (DC440/432)......................................................10-66
Auditron Setups................................................................................10-67
Access Auditron Setups......................................................................10-68
Internal Auditron (DC440/432)............................................................10-69
Internal Auditron (DC420)...................................................................10-76
Job Based Accounting (DC440/432) (optional)...................................10-82
Foreign Interface Device.....................................................................10-84
Access Rights ...................................................................................10-86
Assign Privileges.................................................................................10-88
Add Pin ...............................................................................................10-89
Set User Privileges .............................................................................10-90
Delete PIN...........................................................................................10-90
Scan to File Setups...........................................................................10-91
Print Setups.......................................................................................10-93
11 Maintenance.....................................................................11-1
Ordering Supplies...............................................................................11-2
Cleaning the DC440/432/420..............................................................11-3
The Document Glass and Constant Velocity Transport Glass..............11-3
The Control Panel and Touch Screen...................................................11-4
The Document Feeder and Output Trays.............................................11-4
Replacing the Copy/Print Cartridge ..................................................11-5
Removing the old Copy/Print Cartridge ................................................11-6

Page viii Xerox Document Centre 440/432/420 User Guide
Recycling the Copy/Print Cartridge.......................................................11-9
Inserting the new Copy/Print Cartridge...............................................11-10
Loading Staples ................................................................................11-12
Finisher (optional) ...............................................................................11-12
Convenience Stapler (optional)...........................................................11-15
12 Problem Solving ............................................................. 12-1
Fault Clearance Procedure.................................................................12-2
Clearing Jams......................................................................................12-3
Problem Solving Tables .....................................................................12-4
Fault Codes and Messages..............................................................12-15
Table of Fault Codes...........................................................................12-15
Output Quality ...................................................................................12-18
Call for Service procedure ...............................................................12-19
Xerox Welcome Center Telephone Number .......................................12-19
13 Specifications ................................................................. 13-1
Machine Specifications ......................................................................13-2
Electrical Specifications ........................................................................13-6
Specifications for the Fax Feature ....................................................13-8
14 Glossary .......................................................................... 14-1
Terms Defined.....................................................................................14-2
15 Index ................................................................................ 15-1

Xerox Document Centre 440/432/420 User Guide Page 1-1
About This Guide
1 About This Guide
Welcome to the Xerox family of Document Centre products.
This
User Guide provides detailed information, technical
specifications and procedural steps when using the integrated
features of the machine.

Page 1-2 Xerox Document Centre 440/432/420 User Guide
Xerox Welcome Center
If after product installation further assistance is required,
please call our experts using the Xerox Welcome Center
telephone number. When telephoning, please quote the
machine serial number, which may be written in the space
below. The serial number is located behind the left hand front
cover, as shown:
Serial number:
_______________________________________
The Xerox Welcome Center telephone number is provided at
the time of product installation. For convenience and future
reference, please record the telephone number in the space
below:
Welcome Center Telephone Number:
Canada (English, French, and local Toronto) 800-939-3769
United States 800-821-2797
_______________________________________
Also, keep a record of any error messages. This information
can help problems to be resolved quickly.

Xerox Document Centre 440/432/420 User Guide Page 1-3
About This Guide
Conventions
Throughout this User Guide , you will find that some terms are
used interchangeably:
À Paper is synonymous with media .
À Document is synonymous with original.
À Page is synonymous with sheet .
À Document Centre (DC) 440/432/420 is synonymous with
the machine .
Orientation
Orientation is used to mean the direction of images on the
page. When the image is upright, the paper (or other media)
can be one of two ways:
Long Edge Feed (LEF) /
Portrait When observed from the front of the machine, paper or originals with the long edges to the left and right of the paper
tray or document feeder.
Short Edge Feed (SEF) /
Landscape When observed from the front of the machine, paper or originals with the short edges to the left and right of the paper
tray or document feeder.
Use the diagram below for more information.
A
A
A
A
LEF Orientation
Paper feed direction Paper feed direction
SEF Orientation

Page 1-4 Xerox Document Centre 440/432/420 User Guide
Bracket text typeface
The [Bracket Text] typeface is used to emphasize the
selection of a feature mode or button. For example:
À Select [Image Quality].
À Apply the new settings.
À Select [Save].
Italic typeface
The Italic typeface is used to emphasize a word or phrase. In
addition, references to other chapters and publications are
displayed in
Italic typeface . For example:
-
Always follow safety procedures when operating the
equipment.
-Referto
“Maintenance” on page 11-1, for information
about cleaning the Document Glass.
- For more information about the network options available,
refer to the
System Administrator Guide.
Quick Pathway
In addition to the step by step instructions available throughout
this user guide, a summary of the steps is contained in the
Quick Pathway at the beginning of a chapter or section. After
becoming familiar with the procedures for a particular feature,
the Quick Pathway is a useful reminder of the steps required to
access a particular feature.
Quick Pathway
À Select[Access]
on the Control Panel
À Enter Key Operator
PIN
À Select [Machine
Setups]

Xerox Document Centre 440/432/420 User Guide Page 1-5
About This Guide
Notes
Notes are statements that provide additional information. For
example:
NOTE: If the DC440/432/420 does not include the Finisher
and/or High Capacity Feeder, ignore the first step.
Hints
Hints help users perform a task. For example:
HINT: Select the X / Y display areas to display a pop up
keypad which can be used to enter and save the values.
Cautions
Cautions are statements that suggest mechanical damage as
a result of an action. For example:
CAUTION:When cleaning the DC440/432/420 , do not use
organic solvents or aerosol cleaners.
Warnings
Warnings are statements that alert users to the possibility of
personal damage. For example:
WARNING:This equipment must be connected to an
earthed mains socket outlet.

Page 1-6 Xerox Document Centre 440/432/420 User Guide
Related Information Sources
Information available for the Document Centre 440/432/420
consists of:
-This
User Guide
- The On-line Help system
-The Document Centre 440/432/420 ST System
Administration Guide
- The Xerox CentreWare Customer Documentation
NOTE: Please note that the screens shown in this user guide
apply to a fully configured
DC440/432/420 and therefore may
not exactly represent the configuration being used.

Xerox Document Centre 440/432/420 User Guide Page 1-7
About This Guide
Safety Notes
Your Xerox product and supplies have been designed and
tested to meet strict safety requirements. These include safety
agency approval, and compliance to established
environmental standards. Please read the following
instructions carefully before operating the product and refer to
them as needed to ensure the continued safe operation of your
product.
The safety testing and performance of this product have
been verified using Xerox materials only.
Follow all warnings and instructions marked on, or supplied
with the product.
This WARNING Mark alerts users to the possibility of
personal damage.
This WARNING Mark alerts users to heated surfaces.
WARNING: This product must be connected to a
protective earthing circuit.
This product is equipped with a 3-wire type plug, provided
with a protective earthing pin. This plug will fit only into an
earthed power outlet. This is a safety feature. To avoid risk of
electric shock, contact your electrician to replace the
receptacle if you are unable to insert the plug into the outlet.
Never use an earthed adapter plug to connect the product to a
power source receptacle that lacks an earth connection
terminal.
This product should be operated from the type of power
sourceindicatedon themarkinglabel.Ifyouarenotsureofthe
type of power available, consult your local power company.
Do not allow anything to rest on the power cord. Do not locate
the product where persons will step or trip on the cord.

Page 1-8 Xerox Document Centre 440/432/420 User Guide
Use of an extension cord with this product is not
recommended or authorized. Users should check building
codes and insurance requirements if a properly earthed
extension cord is to be used. Ensure that the total ampere
ratings of the products plugged into the extension cord do not
exceed the extension cord ampere rating. Also, make sure that
the total amperage of all products plugged into the wall outlets
does not exceed the outlet rating.
Disconnect Device for this product is the power cord. To
remove all electrical power to the product, disconnect the
power cord from the power receptacle.
Your equipment is equipped with an energy saving device to
conserve power when the machine is not in use. The machine
may be left on continuously.
Unplug this product from the wall outlet before cleaning.
Always use materials specifically designated for this product.
Use of other materials may result in poor performance and
could create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this
User Guide for proper cleaning methods.
Never use supplies or cleaning materials for purposes other
than those for which they were intended. Keep all supplies and
materials out of reach of children.
Do not use this product near water, wet locations, or outdoors.
Do not place this product on an unstable cart, stand or table.
The product may fall, causing personal injury or serious
damage to the product
Slots and Openings in the cabinet and in the back and sides
of the product are provided for ventilation. To ensure reliable
operation of the product and to protect it from overheating,
these openings must not be blocked or covered. The product
shouldneverbelocatednearor overaradiatororheatregister.
This product should not be placed in a built-in installation
unless proper ventilation is provided.
Never push objects of any kind into the slots of the product as
they may touch dangerous voltage points or short out parts
which could result in a fire or electric shock.
Never spill liquid of any kind on the product.

Xerox Document Centre 440/432/420 User Guide Page 1-9
About This Guide
Never remove covers or guards that require a tool for removal,
unless directed to do so in a Xerox approved maintenance kit.
Never defeat interlock switches. Machines are designed to
restrict operator access to unsafe areas. Covers, guards and
interlock switches are provided to ensure that the machine will
not operate with covers opened.
Do not put your hands into the fuser area, located just inside
the exit tray area, as you may be burned.
Quality Standards: The product is manufactured under a
registered ISO9002 Quality system.
If you need additional safety information concerning the
product or Xerox supplied materials you may call the
following number:
1-800-928 6571
Safety Standards
This Xerox product is certified by the following Agency using
the Safety Standards listed.
Agency
UNDERWRITERS LABORATORIES
Standard
UL1950 3rd Edition
Certification is based on reciprocity agreements which include
requirements for Canada.

Page 1-10 Xerox Document Centre 440/432/420 User Guide
Regulatory Information
FCC Part 15
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interferences at their own
expense.
Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user’s
authority to operate this equipment.
WARNING:Shielded cables must be used with this
equipment to maintain compliance with FCC regulations.
ICES-003
This Class A digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.