Xerox XC351 User manual

krox "txc55!, XC555,XC
556,

FCC
Compliance
in theUSA
WARNING:This
equipment
hasbeentestedandfoundtocomplywiththe
limitsfora Class Bdigitaldevice
pursuant
to Part
'15
oftheFCCRules.
Theselimits
aredesignedtoprovide
reasonable
protection
against
harmful
interferenceina residential
installation.This
equipment
generates,
usesandcanradiate
radiofrequency
energyand,
if
not
installedandusedinaccordancewiththeinstructions,maycauseharmful
communications.However,thereisno
guarantee
thatinterferencewillnot
occur
in
a particular
installation.lfthis
equipmentdoescause
harmful
interference
toradioortelevisionreception,which canbedeterminedby
turningtheequipmentoffandon,theuser
is
encouragedtotrytocorrect
the
intederence
byoneormoreofthe
following
measures:
. Reorientorrelocatethereceivingantenna.
. lncrease
theseparationbetweentheequipmentandthereceiver.
. Connecttheequipment
into
anoutletona differentcircuitthanthe
recetver.
. Consullthedealeroranexperienced
radio/TV
technicianforhelp.
EME
Compliance
in Canada
ThisClassBdigitalapparatus meets
all
requirements
oftheCanadian
Intederence-Causing
Equipmentregulations.
O1997XEROX
CORPORATION.
XEROX@,
TheDocument
Company@,
thestylizedX,
and
theidentifying
product
names
and
numbers
herein
are
registered
trademarks
ofXEROX CORPORATION.
XeroxCanadaLtd.is
thelicensee
ofallthetrademarks.Allnon-Xerox
brandsand
product
names
aretrademarksor registered
trademarksof
their
respective
comDanres.
\
F

Table
of Contents
Safety
Notes
lnstallation
PaperSpecifications .................12
Making
CopiesontheXC351........ ...................13
Making
CopiesontheXC355andXC356 .......14
CopyQua1ity............... ....................16
Two-Sided
Copying .......................17
SettingCopyExposureRange .....18
,-l
i- PaperSupplyIndicator
(XC355
andXC356)..................................19
3{r nnisteed
Removal ,................
20
TonerGartridge
Yield
DrumGartridge
Replacement .......26
Problem
Solving...... .......................29
Problem
Solving
Chart.......... .....29
StatusCode
Chart .....................31

Servicing
YourCopier
MaterialSafetyDataSheet ...................u

lntroduction
Congratulations
onacquiring
your
newXerox
Copier.Thefeatures,
ease
ofoperation,
andreliability
ofthecopier
allow
you
toconcentrate
on
your
business
andleave
thecopying
to
your
copierandTeam
Xerox
experts.
Supplies
Toorder
suppliesfor
your
copier,call
or
visit
your
localretailer.
lf
your
storedoesnot
stocktheseitems,
you
may
callthefollowing
number.
In
theUnitedStates
andCanada:
Xerox
SupplyNettollfree
at: 1- 8O0
- 822 - 22OO
Toner
Cartridge:
6R737
Copy
Cartridge:13R83
lnformation
Toget
answers
for
anyother
questions
youmighthave
regarding
your
copier,
to register
your
warranty
by
phone,
orforassistance
with
the
installation
ofyour copier
youmaycall:
1
-800-TEAM -XRX (1
-800-832-6979)
Service
A Customer
Seruice
SupportRepresentative
will
assist
you
inkeeping
your
copieroperational
and,
ifrequired,
willarrange
forservice.
Call
our
exDens
at:
1-800-TEAM-XRX (1
-800 -832-6979)
The
following
information
will
beneededwhen
you
callXerox:
Machine
Type: XC
Machine
serialnumber:
(Located
onthe
backcover
ofthe
copierabove
the
power
receptacle.)
Visit the Xerox Web site at: http:l/www.xerox.com/soho,htmt

SafetyNotes
Yourcopierandsupplies
havebeendesigned
andtestedtomeet strict
safetyrequirements.
Theseinclude
safetyagencyexaminationand
approval,
andcompliancetoestablishedenvironmental
standards.
Please
read
the
followinginstructionscarefullybeforeoperating
thecopierand
refer
tothem
asneededtoensurethecontinued
safeoperationofyour
coprer.
Followallwarningsand
instructionsmarked
onorsuppliedwith
the
product.
Symbology,A= HighVoltag",
A= Heated
Surface.
Unplugthiscopier
fromthewalloutletbefore
cleaning.Alwaysuse
materialsspecificallydesignated
for
thiscopier.
Useofothermaterials
mayresultin
poorperformance
and
couldcreatea hazardous
situation.
Donot useaerosolcleaners.
Follow
theinstructions in
thisUserGuidefor
proper
cleaning
methods.
Neverusesuppliesorcleaningmaterialsfor
purposes
otherthanwhat
theywereintended.Keepallsupplies
andmaterialsout
ofreach of
children.
Donoluse thiscopiernearwater,wetlocations,
oroutdoors.
Donot place thiscopieronanunstable
cafi,stand,ortable.The
copier
mayfall,causing
personal
injury
orserious
damagetothe
copier.
This product isequippedwitha3-wire
grounding
type
plug
(e.9.,
a plug
having
athird
groundingpin).
This
plug
willfitonlyinto
a grounding-type
power
outlet.
Thisis
a safety
feature.Toavoidrisk
ofelectric
shock,
contact
your
electricianto replace thereceptacleif
you
are
unabletoinsert
the
plug
into
theoutlet.Neverusea grounding
adapter
plug
toconnect
thecopiertoa power sourcereceptacle
thatlacksa ground
connection
terminal.
Thiscopiershouldbeoperatedfrom
thetypeofpower
sourceindicated
onthemarkinglabel.lf
you
are
not
sureofthe
typeofpower
available,
consult
your
local
power
company.

SafetyNofes
Donot allow anything
torestonthe
power
cord. Donotlocate thecopier
where
persons
willsteponthecord.
Thepowersupply cord is
thedisconnectdevice
for
thisequipment.
Insurethat
installationisneartheoutletand
is
easilyaccessible.
Your machine
is
equipped
withanenergysavingdevicetoconserve
power
whenthemachine
isnotinuse. Themachinemaybelefton
continuously.
Slotsand Openingsin
thecabinetand
in
the
backandsidesof
the
copierare
provided
forventilation.
Toensure reliable
operationofthe
copierandtoprotect
itfromoverheating,theseopenings
mustnot
be
blockedorcovered.Thecooiershould
never
belocatednearor overa
radiatororheatregister.Thiscopiershouldnotbe
placed
ina built-in
installationunless
proper
ventilationis
provided.
Never
push
objectsofany
kindintotheslotsofthecopierastheymay
touchdangerous
voltage
points
orshorlout
parts
which
could
resultina
fire
orelectricshock.
Neverspill
liquid
of
anykindonthecopier.
Neverremovecoversorguards
thatrequire
atool
forremoval.Thereare
no
casual
operatorserviceableareas
within
thesecovers.
Neverdefeatinterlockswitches.
Machines
aredesignedtorestrict
operatoraccesstounsafeareas.Covers,
guards,
and
interlock
switches
are
provided
toensurethatthemachinewillnotoperatewithcovers
ooened.
Useof anextension
cord with this copieris not recommended
or
authorized. Usersshouldcheck
building
codesand
insurance
requirementsifanextensioncord
is
tobeused. Ensurethatthetotal
ampereratingsofthe
productsplugged
into
theextensioncorddonot
exceedtheextensioncordampere
rating.
Also,
make
surethatthetotal
amperageofall
productsplugged
into
thewalloutletdoesnotexceed
the
outlet
rating

Safety
Nofes
Avoid direct
viewingofthe
document
lights.Thelampsarebrightand,
whilenot
harmful,they
maycauseanannoyingafterimage.
Always
keep
thedocumenl
coverclosed
during
operationandstorage.
Avoid exposing thedrum
cartridgetolightforextended
periods
oftime.
Donot touch
thered
photoreceptor.
Scratches
orsmudgesthatappear
onthe
photoreceptor
willresultin
poor
copy
quality
and
mayshortenthe
service
life.
Donot putyour
handsintothe
fuserarea,located
just
inside
the
exitarea,
as
you
maybeburned.
Ozone: This
product
produces
ozoneduring
normaloperation.
The
ozone
produced
isdependentoncopy
volumeand
isheavier
than
air.
Providingthe
correctenvironmental
parameters,
asspecifiedintheXerox
installation
procedures,
will
ensure
thatconcentration
levelsmeet
safe
limits.
lf
youneedadditional
safety
informationconcerningthecopierorXerox
supplied
materials,
you
maycallthe
following
toll-free
number:
In
theUnited
StatesorCanada:1
- 800 - 828 - 6571.

Howto Obtain
a Frenchor SpanishUserGuide
AuCanadaetauxEtats-Unis,
pour
obtenirlaversionfrangaise
dupr6sent
guide
d'utilisation,
veuillez
composer:
1
- 800 - TEAM - XRX
(1
- 800 - 832 - 697e)
A l'ext6rieurdesEtats-UnisetduCanada,veuillez
communiqueravec
votrerepr6sentantXerox.
Para
obtener
la
versi6nenespafroldentro
delosEstadosUnidos
v
Canadd
llame
al:
1
- 800 - TEAM - XRX
(1
- 800
- 832 - 6979)
FueradelosEstados
Unidos
y Canaddllame
asurepresentante local
de
Xerox.
Space
Requirements
After
selectingalocation thatmeets
theconditionslistedin
theHelpful
Hints
section,ensurethatthereis
sufficient
spacearoundthecopier.
xc351
13.9"
/353 mm
-/
28.6"/725 mm
XC355 and XC356
xc355/XC356
13.9"
/353mm
XC355
- 28.6"/725 mm
XC356
- 31.6"/ 803
mm

HelpfulHints
Careof your copier
. Do
not
place
heavyobjects
onanysurface
of
thecopier.
. Takecare
nottoplace
liquids
onornear thecopier.
. Avoid
placing
clipsorstaplesonanycopiersurface.
Maintenance
. CleantheDocument
Glassdailyandasrequired.
. Donotapplycleaning
liquidsorsprays
directlytothecopier;
applyto
thecloth
first.
. Storecopy paper
ina dryarea,ona flat suface,and
in
a closed
cabinet.
. Wrap
partially-used
reamsofpaper tightly.
Copier location
For
reliable
copier
operationandcopy
quality,
Xeroxrecommends:
. Place
your
copierina well-ventilated room.
. Recommendedenvironment:
- Temperature:50' to90"F/ 10"to32"C.
- Humidity:20"/.to 85"/".
. Placethecopieronaflat,levelsudace.
. Avoidlocationsthatsubjectthecopierto:
- Direct
sunlight.
- Extremechangesintemperatureorhumidity.

Gettingto Know YourCopier
=v!)
O Document Cover
@ DocumentGlass
@ front
CoverOpenButton
@ paper
Tray
(XC355
andXC356copiers
)
@ eaperFeed
Slot
(XC351
copier)
@ Paper Guide
@ Front Cover
@ Toner Cartridge
(Starter
Cartridgeincluded)
@ ControlPanel
@ exitTray
(XC355
and
XC356
copiers)

Gettingto Know YourCopier
RearView
O CopierSerial
Number
@ PowerCord
Receptacle
@ PowerSwitch
@ DocumentationGlassReleaseButton
UndersideView
O Handle
@ Drum Cartridge
@ Bottom
Cover
ReleaseLever
@ Bottom
Cover
@ DrumCartridgeReleaseLever
@ FusingArea

Unpacking
Removethecontents:
. Copier
. User
Guide
. Starter
Cafiridge
. PowerCord
. Packing
Material
IMPORTANT:Save
thecartonand
packing
materials.
They
should
be
used
to repackthecopier
ifithasto beshipped for
servicing
orin case
you
move.
Packing
material
UserGuide

lnstallation
lf
thecopierismovedfrom a cold
place
toawarm
place,
condensation
mayforminsidethecopier.Operation
ofthecopierinthiscondition
will
cause
poor
copy
quality
and
malfunctions.
Leavethecopierat.room
temperaturefor
atleast2 hours beforeuse.
1. Removethe
copier
from
thebag.
2. Remove
thethumbscrews,tapeandthe
labelfrom
thebottomofthecopier.
Note: The
thumbscrewsaretheretoprevent
pressure
onthefuserrollduringshipment.
Failureto removethe thumbscrewwillcause
a paper
jam whenoperatingthecopier.
3. Remove
allthe
pieces
oftape
from
the
copier
andthen
place
thecopierona level
surface.
XC351 skip to step 5
4. Remove
the
paper
tray
from
thetopofthe
coprer.
5. Press
thebuttontoopenthe front
cover.
Vigorously
shake
thetonercartridge
horizontally
four
orfivetimes.
Remove
thetonercartridqe
cover.
b.
7.

lnstallation
Slidethetonercartridge
in
until
itlocksin
olace.
Closethe
front
cover.
XC351skip to step 12
10.Install
the
paper
trayby
insefiingit
at
an
upwardangleintothe
grooves
ontheside
ofthe
paper
feed
slot.
11.Open
andunfoldtheexittray.
12.Plugthe
power
cord
into
the
copierand
then
plug
theotherendofthecord
into
the
nearest
outlet.
Note: Ensure
thatthe
power
cordis
inserted
firmly.
13.Turn
the
power
on.
Note: Wait approximately1minuteforthe
Readyindicator
to light.
CAUTION:Prior tomakingcopies,ensure
thattheareastotherightandleftsidesofthe
copierarefreeofobstructions whichmay
prevent
freemotion
ofthedocument
glass.
8.
a
10

ControlPanel
xc351
O MisfeedIndicator: The
indicatorwill
lightwhen
a misfeed
occurs.
Refer
totheMisfeedRemoval
sectionofthismanual
forinstruction.
@ Toner Cartridge Replacement
Indicator: Refer
toToner Cartridge
Replacement
section
ofthismanualfor
instruction.
@ Exposure
Settings: Five
exposure
settings,Auto,Toner
Save,
Light,
Manual
or Dark
areavailable
toselectfrom.
@ Exposure
Button: Successive
pushes
ofthebuttonwill
changethe
selected
exposuresetting.
@ QuantityDisplay: Copy quantity
orstatuscodes
appearin
thisarea.
@ CopyQuantity
Button: Selectup
to9copies,
or"C" mode,
upto20
copres.
@ Clear/Stop
CopyButton: Press
thiskey
tostopthe
copierortoclear
copy
quantity.
lfthekeyispressed
consecutively,
all
programming
will
be
cleared.
@ ReadyIndicator: When
the
light
is
ON(not flashing),
the
copieris
ready
to make
copies.When
thelightis
flashing,
after
Startispressed,
thecopier
iswarming
up
andcopyingwill
begin
automatically.
@ StartPrintButton: Press
thiskey
tobegincopying.
r"V .-i. .i, D s ffi
oooooo
XC355and XC356
Xerox
o
B
oo?o
11

PaperSpecifications
Paper Storage
Forreliable
copieroperationand
copy
quality,
Xeroxrecommends
thatthe
paper
bestored:
. Onaflatsurface
. In
a closed
container
. Ina lowhumidity
area
. Ina tightlywrapped
container,ifthereamispartially
used.
Note: Paper
affectedbyhumidity,
andcurled
paper
can
cause
jams
and
copy
qualityproblems.
Specification Chart
The
specificationchart
givesyouinformation
aboutthetypesofpaper that
canbeused.
. Uselabels
andtransparencies
specifically
designedfor
copiers
(high
temperatures).
CopyPaperInput Paper
Tray
Paoer
sizes XC35.l
andXC355:
4x6"to8.5x11"/
46 to A4
XC356:4x6"
to8.5x14"
46to2'16x356mm
Paper
weights
(white
orcolored) Optimum20lb/
75
gsm
Range16
to24lb/60
to90
gsm
Capacity
(20
lb
i75gsm) XC351:
Single
sheetfeed
XC355
andXC356:Approximately
50sheets
LetterheadPaoer Yes
Predrilled
Paper Yes
Labels
*Yes
(Max
1)
Transparencies. Yes
(Max
1)
12

MakingCopieson theXC351
TheAuto
Startfeature
allows
you
toprogram thecopierwhileitiswarming
up. Youcan
selecttheexposuresetting,insert
a sheet ofpaper, andwalk
awayfrom
thecopier.Copyingwill
startautomaticallyassoon
as
the
copieriswarmed
up. 1. Turn
the
power
on.
2. Openthe
documentcover.
3. Place theoriginalface
down,betweenthe
marks,in
theupper
right
cornerof
the
document
glass.
4. Setthe
paper
guide
tothewidthofthe
copy
paper.
Insert
a sheet
ofcopy
paper
intothe
paper
feed
slot.
. Copyingwill
startautomatically.
. Approximately
90secondsafter
thelast
copyismade
thecopierenters
theauto
power
saver
mode
and
the
Ready
indicator
startsflashing.
Copyingis
possible
intheAutoPower
SaverMode,
butthefirstcopymay
takea few
seconds
longer
thanusual.
Remove
thecopies
oneata time.
. Waitfor
theready indicator
tolight
beforeinserting
thenext
sheetof
copy
paper.
. Approximately
1 minute
after
thelast
copyismade,
theexposure
settingwill
return
tothe
automode.
6.
13

Making Copieson theXC355andXC356
The
Auto
Start
feature
allows
you
toprogram any
featurewhilethe
copier
iswarmingup. Youcan
program
allthefeatures,
press
theStartbutton,
andwalk
away
from
thecopier.
Copyingwill
start
automaticallyassoon
asthecopieriswarmed
up.
1. Turn
the
power
on.
2. Openthedocumentcover.
3. Place theoriginalface
down,between
the
marks,intheupperright cornerofthe
document
glass.
4. Setthe
paperguide
tothewidth ofthe
copy
paper.
5. Place
copy
paper
inthe
paper
tray.
. DonotfillabovetheMAXline.
. Special
paper
andheavy
paper
must
be
fedindividually.
6. Ensure
thattheexittray
isfully
opened.
G
-4
14

Bo
MakingCopieson theXC355 andXC356
7. To makefrom1to9 copies,
press
the
Copy
Quantity
button
tosetthenumberof
coores.
8. Thecopy
quantity
display
normallyreads
1,andwillincreasebyone
number
each
timetheCopyQuantity
buttonis
pressed.
9. Tomakemore than9 copies,
press
the
Copy
Quantity
buttonuntilC is displayed
(after
9). Thecopierwillnowmakeupto
20copies.lfthereare
less
than
20
sheets
ofpaper inthepaper tray,thecopier
will
make
copiesuntilthetray
isemptyandthe
letterPappears in
thecopy
quantity
display.
10.PresstheStartbutton
when
the
Ready
indicatorlights.
. Whenmaking
the
first
copiesafter
turningthe
power
switchon,copying
will
stanafewsecondsafter
pressing
the
Stafibutton.
. Tostopcopying,
press
theStopClear
button.
Approximately
1minute
afterthe
last
copy
ismade,
theexposuresetting
will
return
totheautomode,andthecopy
quantity
willreturnto1.
Approximately90seconds
afterthe
last
copyismadethecopier
enterstheauto
power
saver
mode
andthe
Ready
indicator
startsflashing.Copyingis
possible
intheAutoPowerSaverMode,
butthefirstcopymaytakeafew
secondslongerthanusual.
Eo
15