Yaasa Desk Light User manual

Troubleshooting Guide
Yaasa Desk One

Troubleshooting Guide Yaasa Desk One
www.yaasa.eu 2
1 Legend 3
2 General information 3
3 Power supply 3
4 Troubleshooting 3
4.1 Manual reset 3
4.2 Possible irregularities during operation and how to rectify them 4
5 Additional information
5
CONTENTS

Troubleshooting Guide Yaasa Desk One
www.yaasa.eu 3
Please read the instructions and safety precautions set out in the manual carefully before setting up the desk.
Consult this Troubleshooting Guide if you should experience any problems or error messages. If you have any further
enquiries, please contact our customer service directly.
Position the desk to a nearby socket and plug the power cable into the socket.
2 GENERAL INFORMATION
1 LEGEND
 POWER SUPPLY
 TROUBLESHOOTING
Most possible errors can be fixed through resetting the system manually.
. MANUAL RESET
1. Press the tabletop DOWN key and hold until the desk has reached its lowest position
(pre-defined tabletop position).
2. Press the tabletop DOWN key once more and hold. After approximately 3 seconds, the tabletop moves further
down until the lowest tabletop position is reached.
3. Release the tabletop DOWN key. The desk is now fully operational again.
Lower tabletopRaise tabletop

Troubleshooting Guide Yaasa Desk One
www.yaasa.eu 4
The desk stops 1 cm
short of the lowest
position
Safety setting - The desk
should reach the lowest posi-
tion without any interruptions
Press down and hold until the desk
reaches its lowest position at reduced
speed
Adjust the levelling feet in such a way that
they both touch the floor evenly
Levelling feet are not
positioned evenly
Hand switch faulty
The resting period was not upheld.
Contact with liquids
Contact customer service
Contact customer service
Plug the power supply cable into a socketThe power unit or
control system is
not working
The power supply cable is not
connected
Electronic control system faulty Contact customer service
Tighten the screws with the tools provided
or using a portable electric drill
The desk wobbles The retaining screws are not
tightened
Error message Cause Solution
. POSSIBLE IRREGULARITIES DURING OPERATION
AND HOW TO RECTIFY THEM
Error messages visible on the hand switch display:
The desk can be used again after an 18-minute
resting period
Note:
A manual reset may be required if a power failure occurs or the power cable is removed while the height is being
adjusted.

Troubleshooting Guide Yaasa Desk One
www.yaasa.eu 5
Resetting the control system to factory settings:
1. Press and release the UP and DOWN buttons.
2. Press the UP and DOWN buttons and hold for 10 seconds.
3. Release the UP and DOWN buttons.
4. The system has now been reset to the factory settings.
 ADDITIONAL INFORMATION
10 s