Yaasa Desk Light User manual

Troubleshooting Guide
Yaasa Desk Basic

Troubleshooting Guide Yaasa Desk Basic
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1 Legend 3
2 General information 3
3 Power supply 3
4 Troubleshooting 3
4.1 Manual reset 3
4.2 Possible irregularities during operation and how to rectify them 4
5 Additional information
5
CONTENTS

Troubleshooting Guide Yaasa Desk Basic
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Please read the instructions and safety precautions set out in the manual carefully before setting up the desk.
Consult this Troubleshooting Guide if you should experience any problems or error messages. If you have any further
enquiries, please contact our customer service directly.
Position the desk to a nearby socket and plug the power cable into the socket.
2 GENERAL INFORMATION
1 LEGEND
 POWER SUPPLY
 TROUBLESHOOTING
Most possible errors can be fixed through resetting the system manually.
. MANUAL RESET
1. Press the tabletop DOWN key and hold until the desk has reached its lowest position
(pre-defined tabletop position).
2. Press the tabletop DOWN key once more and hold. After approximately 3 seconds, the tabletop moves further
down until the lowest tabletop position is reached.
3. Release the tabletop DOWN key. The desk is now fully operational again.
Arrow keys
Lower tabletop
Arrow keys
Raise tabletop
LED Signal Light

Troubleshooting Guide Yaasa Desk Basic
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The desk stops 1 cm
short of the lowest
position
Safety setting - The desk
should reach the lowest posi-
tion without any interruptions
Press down and hold until the desk
reaches its lowest position at reduced
speed
Release all Keys and wait for 5 seconds.
Then, try to repeat the action again.
Disconnect all components from the
Power Hub. Disconnect the Power Hub
from the Mains. Check the Power Hub for
overheating. Let cool if necessary. Check all
connections and reconnect the system. If
problem persists: Perform a Position Reset
Procedure.
Adjust the levelling feet in such a way that
they both touch the floor evenly
Red Light Blinking System Error Warning
Levelling feet are not
positioned evenly
Hand switch faulty
The resting period was not upheld.
Contact with liquids
Contact customer service
Contact customer service
Plug the power supply cable into a socket
Operate the DM System as normal.
The power unit or
control system is
not working
No Light
The power supply cable is not
connected
System operating normally
Electronic control system faulty
System not connected
Contact customer service
See Configuration Handbook for
instructions.
Tighten the screws with the tools provided
or using a portable electric drill
The desk wobbles The retaining screws are not
tightened
Error message Cause Solution
. POSSIBLE IRREGULARITIES DURING OPERATION
AND HOW TO RECTIFY THEM
Error messages visible on the hand switch display:
The desk can be used again after an 18-minute
resting period

Troubleshooting Guide Yaasa Desk Basic
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Wait until the LED has stopped blinking to
continue. Do not press any buttons.
Remove the obstruction from the Table
System. Remove unnecessary loads from
the Table Top Operate the DM System as
normal.
Green Light Blinking System Start-up
Reset in Progress
Green Light Flashing
Rapidly
Duty Cycle Exceeded
Position Reset Required Perform a Position Reset Procedure
Collision Detected (ISP)
Note:
A manual reset may be required if a power failure occurs or the power cable is removed while the height is being
adjusted.
Resetting the control system to factory settings:
1. Press the UP and DOWN Keys simultaneously, then release
2. Press and hold the UP and DOWN Keys for 10 seconds.
The LED will light up in Red.
3. When the LED light begins to blink, release the UP and DOWN Keys .
4. The System has now been reset to its factory settings.
 ADDITIONAL INFORMATION
10 s