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7. Troubleshooting
7.1 I cannot connect to the Internet using Manual Setup.
Ans: Ensure you have used Menu ➔ Save when exiting the advanced settings page.
7.2 I can see my access point name, but I cannot connect to the Internet.
Ans: If your access point (AP) supports multiple access points at a time, you may have to
connect the device using WPA encryption and not WEP. Please refer to your AP device
manual for setup details.
7.3 My MicroSD card is not being detected and/or shows damaged SD card.
Ans: Please re-insert the MicroSD card and try again. If this does not work, please restart
the device again with MicroSD card inserted. Please ensure that you have removed the
MicroSD card using the correct procedure as described in section 4.
7.4 My system freezes when installing / removing applications.
Ans: This may be caused by a memory handling error. Use Clear Cache option (See section
3.5) and Force Close icon in application manager before removing the software.
7.5 My device freezes while powering-on.
Ans: This may be caused by a failure in reading the MicroSD card. Also, please ensure that
the card is fully inserted. Alternatively, please try to start the device with the MicroSD card
removed.
7.6 Can I manually change the screen orientation?
Ans: Yes. Please check in “Sound & Display” in “Settings”. Un-check the “Orientation” option,
which will enable the manual orientation button on the tool bar.
7.7 The device showed an error message and the application closed: “android.process.
acore” fault.
Ans: This happens when the system has too many applications running at once. Please check
your open applications as noted in section 3.
7.8 What is the life of the battery?
Ans: A complete charge will give 4 hours battery life with wireless functionality turned on.
7.9 Can I amend the Operating System or code on the device myself?
Ans: No. Any misuse of the tablet in this way will void the warranty.
7.10 Hardware Factory reset
If you want to restore the factory defaults and delete all other data, please press Menu/System
Settings/Privacy/Defaults
Warning:
Once you select Reset, the data and settings of the system and application and the
downloaded applications will be deleted. Thus, be careful when using this function.
English
TAB450_manual_eng.indd 10 25-11-11 09:43