Yealink One Talk CP960 User manual

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Yealink CP960 - Quick Reference Guide
Yealink CP960
Basic Call Features:
Placing a Call
From the Home screen, do one of the following:
• Tap Dial, enter the Phone Number, and then tap
Send.
• Tap Directory/History, and then tap the desired Entry
to dial out.
Answering a Call
• Tap Answer while a call is ringing.
Ending a Call
• Tap End Call while on an active call.
Call Muting & Unmute
• Tap Mute on the touch screen or tap one the Mute Icons while on an active call. The mute icons/key will
illuminate solid red to indicate that the call has been muted. Repeat steps to unmute.
Call Hold & Resume
• Tap More -> Hold or More -> Resume to hold/resume a call.
Call Transfer
Blind Transfer - Send call directly without speaking to party.
1. Tap More -> Transfer during a call.
2. Enter the Number you would like to transfer to.
You can select a contact from the Directory/History.
3. Tap Transfer.
4. Tap Transfer from the prompt box.
Attended Transfer - Speak to party prior to sending call.
1. Tap More -> Transfer during a call.
2. Enter the Number you would like to transfer to.
You can select a contact from the Directory/History.
3. Tap Transfer.
4. Tap Send from the prompt box.
5. Tap Transfer when ready to transfer after the
second party has answered.

SpiritProductSupport.com/CP960
Yealink CP960 - Quick Reference Guide
Conference Call
You can host a ve-way conference with up to four parties.
1. Tap Invite during an active call.
2. Enter a Phone Number, and then tap Invite.
Optionally: Tap Call multiple members? Click here >> which will allow for multiple parties to be added back to back. You can
select a contact from the Directory/History.
3. Repeat Step 2 to add additional parties.
To Join Two Calls
• Tap Merge Calls on the Calls screen while two calls are present.
To Manage Individual Participants
Tap the display circle of the desired participant and do the following:
• Tap Far Mute to mute the participant. The muted participant can hear everyone, but no one can hear the
muted participant.
• Tap Hold/Resume to hold/resume the participant.
• Tap Split to split the participant from the conference.
• Tap Remove to remove the participant from the conference.
• Tap Detail to view the participant information.
Local Call Recording
You can record audio calls on the phone itself or onto a USB ash drive (if connected).
1. Tap the “Record Icon”during a call or conference.
2. If a USB ash drive is connected, select the Storage Location for your recordings.
The record icon will change to reect that the call is being recorded. The record duration and a mark ag appear on the
touchscreen. If you want to make a mark during the recording, tap Mark once, then the LCD screen will show Mark+1,
meaning that there is one mark in this recording.
3. Tap the Stop Icon and the recording is saved.
If you end a call or conference during recording, the recordings will be saved automatically.
Local Audio Recording
You can record surrounding audio on the phone itself or onto a USB ash drive (if connected).
1. Tap the Record Icon on the Home Screen.
2. If a USB ash drive is connected, select the Storage Location for your recordings at the top of the menu.
3. Tap the Record Icon to start recording.
The pause button will allow for a recording to be paused without creating a new le.
4. Tap the Save Icon to save the recording.
Pairing CPW90 (Optional Wireless Microphone Upgrade)
1. On the CP960, tap the Settings Icon -> Wireless Microphone -> Plus Icon to search for microphones.
2. Turn On the CPW90, and the mute icons should start ashing yellow to indicate registration mode.
If the mute icons do not ash yellow, place the microphone on the charger and hold the mute icon for 5 seconds.