Yealink One Talk CP960 User manual

Quick Reference Guide
Yealink CP960 Conference Phone Green Platform
Advanced Call Handling
Transfer
The transfer feature sends your live call to a different phone number or extension
• Tap More
• Tap Transfer
• Input the phone number or extension to transfer the call
• Tap Transfer
Call Park
Park is a ‘shared’ hold. A parked call can be accessed by all desk phones at the site. This
feature must be set up by Telesystem in advance.
To park a Call:
• Tap More
•Tap DSS Keys
• Tap an available Park button
2700 Oregon Road • Northwood, OH 43619 | 1645 West Chester Pike • West Chester, PA 19382 • 1.888.808.6111 | www.telesystem.us
8.22.18
Available features may vary. Particular feature set is based on the original order and the system
administrator’s requests for each deployment. Please contact your system administrator or
Telesystem directly to discuss any additions to the system.
Call Handling Basics
Place a call
To place a call, tap , enter the desired number, then tap Send.
Active Call Handling
The phone’s display changes while on an active call
to show the information about the call itself, the
participants, and other available features.
Invite- tap to add caller(s). Speak with up to four
other callers simultaneously.
DND- tap to enable or disable the do not disturb
feature (no incoming calls while this is enabled).
Mute- tap to enable or disable the mute feature.
While engaged, you can hear your caller(s), but
they cannot hear you.
More- tap to gain access to any additional features
such as Hold, programmed DSS keys, transfer.
End Call- tap to hang up the call. If you are speaking
to only two other callers, you will transfer them to
each other. If you are speaking to three or more callers,
you will end the call for all participants.

Other Features
History
History is a call log that stores All, Missed, Placed, or Received calls.
To access History:
• Tap the History icon on the home screen
• Scroll, tap or swipe the log to manage the most recent calls
Group Paging
The group (multicast) paging feature broadcasts a message to all users in the page group.
This feature must be set up the Telesystem in advance.
To send a group page:
• Swipe the home screen to see the DSS key list
• Tap the Page button
• Speak your message
• Tap End Call
Voicemail Access
If voicemail is configured on the account, the messages may be accessed from the phone.
To access voicemail:
• Tap the Message icon on the home screen
• Follow the prompts to enter ten manage voicemail from the voice menu
Recording
The CP960 record feature offers per-call recording which can be saved on the local device
or on a customer-provided USB drive inserted into the phone.
To use the Record feature:
• Press the record button while on a call to start recording or tap the icon
on the home screen to access former recordings.
Please note that Telesystem does not guarantee the security or retention of these recordings.
Quick Reference Guide
Yealink CP960 Phone Green Platform
2700 Oregon Road • Northwood, OH 43619 | 1645 West Chester Pike • West Chester, PA 19382 • 1.888.808.6111 | www.telesystem.us
To retreive a call from park:
• Swipe the home screen to see the DSS key list
• Tap the proper park button to retrieve the call