Yealink SIP-T58V/A Service manual

ii
Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY
Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of
Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into
another language or format.
When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use
but not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising
from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with the
essential requirements and other relevant provisions of the CE, FCC.
Statements of compliance can be obtained by contacting [email protected].
CE Mark Warning
This device is marked with the CE mark in compliance with RED Directive 2014/53/EU.

Part 15 FCC Rules
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003& ICRSS-247 and ICCS-03 Part V Rules.
Operation is subject to the following conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
Class B Digital Device or Peripheral
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to [email protected].

iv
GNU GPL INFORMATION
Yealink IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses
software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded from Yealink web site:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

Introduction
v
Introduction
About This Guide
Yealink administrator guide is intended for administrators who need to properly configure,
customize, manage, and troubleshoot the smart media phones rather than end-users. This guide
will help you understand the VoIP network and SIP components, and provides descriptions of all
available phone features.
This guide describes three methods for configuring IP phones: central provisioning, web user
interface and phone user interface. It will help you perform the following tasks:
Configure your IP phone on a provisioning server
Configure your phone’s features and functions via web/phone user interface
Troubleshoot some common phone issues
Many of the features described in this guide involve network settings, which could affect the IP
phone’s performance in the network. So an understanding of IP networking and a prior
knowledge of IP telephony concepts are necessary.
The information detailed in this guide is applicable to firmware version 80 or higher. The
firmware format is like x.x.x.x.rom. The second x from left must be greater than or equal to 80
(e.g., the firmware version of SIP-T58V IP phone: 58.80.0.5.rom).
Chapters in This Guide
This administrator guide includes the following chapters:
Chapter 1, “Product Overview” describes the smart media phones and expansion modules.
Chapter 2, “Getting Started” describes how Yealink phones fit in your network and how to
install and connect IP phones, and also gives you an overview of IP phone’s initialization
process.
Chapter 3, “Setting Up Your System” describes some essential information on how to set
up your phone network and set up your phone with a provisioning server.
Chapter 4, “Configuring Basic Features” describes how to configure the basic features on IP
phones.
Chapter 5, “Configuring Advanced Features” describes how to configure the advanced
features on IP phones.
Chapter 6, “Configuring Audio Features” describes how to configure the audio features on
IP phones.
Chapter 7, “Configuring Video Features” describes how to configure the video features on

Administrator’s Guide for SIP-T5 Series Smart Media Phones
vi
IP phones.
Chapter 8, “Configuring Security Features” describes how to configure the security features
on IP phones.
Chapter 9, “Troubleshooting” describes how to troubleshoot IP phones and provides some
common troubleshooting solutions.
Chapter 10, “Appendix” provides the glossary, time zones, trusted certificates, auto
provisioning flowchart, reference information about IP phones compliant with RFC 3261,
SIP call flows, some other function lists (e.g., DSS keys, reading icons) and index.
Related Documentations
The following related documents for SIP-T58V/A and SIP-T56A IP phones are available:
Quick Start Guides, which describe how to assemble IP phones and configure the most
basic features available on IP phones.
User Guides, which describe how to configure and use the basic and advanced features
available on IP phones via phone user interface.
Auto Provisioning Guide, which describes how to provision IP phones using the
configuration files.
The purpose of Auto Provisioning Guide is to serve as a basic guidance for provisioning
Yealink IP phones with a provisioning server. If you are new to this process, it is helpful to
read this guide.
Description of Configuration Parameters in CFG Files, which describes all configuration
parameters in configuration files.
Note that Yealink administrator guide contains most of parameters. If you want to find out
more parameters not listed in this guide, please refer to Description of Configuration
Parameters in CFG Files guide.
y000000000000.boot template boot file.
<y0000000000xx>.cfg and <MAC>.cfg template configuration files.
IP Phones Deployment Guide for BroadSoft UC-One Environments, which describes how to
configure BroadSoft features on the BroadWorks web portal and IP phones.
IP Phone Features Integrated with BroadSoft UC-One User Guide, which describes how to
configure and use IP phone features integrated with BroadSoft UC-One on Yealink IP
phones.
When the SIP server type is set to BroadSoft, please refer to these two guides to have a
better knowledge of configuring and using features integrated with Broadsoft UC-One.
For support or service, please contact your Yealink reseller or go to Yealink Technical Support
online: http://support.yealink.com/.

Introduction
vii
Conventions Used in Yealink Documentations
Yealink documentations contain a few typographic conventions and writing conventions.
You need to know the following basic typographic conventions to distinguish types of in-text
information:
Convention
Description
Bold
Highlights the web/phone user interface items such as menus, menu
selections, soft keys, or directory names when they are involved in a
procedure or user action (e.g., Click on Settings->Upgrade.).
Also used to emphasize text (e.g., Important!).
Italics
Used to show the format of examples (e.g., http(s)://[IPv6 address] ),
or to show the title of a section in the reference documentations
available on the Yealink Technical Support Website (e.g., Triggering
the IP phone to Perform the Auto Provisioning ).
Blue Text
Used for cross references to other sections within this
documentation (e.g., refer to Ring Tones on page 581), for
hyperlinks to non-Yealink websites (e.g., RFC 3315) or for hyperlinks
to Yealink Technical Support website.
Blue Text in Italics
Used for hyperlinks to Yealink resources outside of this
documentation such as the Yealink documentations (e.g.,
Yealink_SIP-T2_Series_T19(P)
E2_T4_Series_T5_Series_W5_Series_IP_Phones_Auto_Provisioning_Gu
ide_V81 ).
You also need to know the following writing conventions to distinguish conditional information:
Convention
Description
<>
Indicates that you must enter information specific to phone or
network. For example, when you see <MAC>, enter your phone’s
12-digit MAC address. If you see <phoneIPAddress>, enter your
phone’s IP address.
->
Indicates that you need to select an item from a menu. For
example, Settings->Basic indicates that you need to select Basic
from the Settings menu via phone user interface.
Note: By default, the Settings menu locates on the second idle
screen. You need to swipe left/right to see it. Or, you can also
swipe down from the top of the screen to enter the control center
to see it.
Reading the Configuration Parameter Tables
The feature descriptions discussed in this guide include two tables. One is a summary table of

Administrator’s Guide for SIP-T5 Series Smart Media Phones
viii
provisioning methods that you can use to configure the features. The other is a table of details
of the configuration parameters that you configure to make the features work.
This brief section describes the conventions used in the summary table and configuration
parameter table. In order to read the tables and successfully perform configuration changes, an
understanding of these conventions is necessary.
Summary Table Format
The following summary table indicates three provisioning methods (central provisioning, web
user interface and phone user interface, refer to Provisioning Methods for more information)
you can use to configure a feature. Note that the types of provisioning methods available for
each feature will vary; not every feature uses all these three methods.
The central provisioning method requires you to configure parameters located in CFG format
configuration files that Yealink provides. For more information on configuration files, refer to
Configuration Files on page 111. As shown below, the table specifies the configuration file name
and the corresponding parameters. That is, the MAC.cfg file contains the account.X.auto_answer
parameter, and the y0000000000xx.cfg file contains the feature.auto_answer_delay parameter.
The web user interface method requires you to configure features by navigating to the specified
link. This navigation URL can help you quickly locate the webpage where you can configure the
feature.

Introduction
ix
Configuration Parameter Table Format
The following configuration parameter table describes the parameter that you can configure to
make the feature (e.g., auto answer) work.
Note
The above table also indicates three methods for configuring the feature.
Method 1: Central Provisioning
This table specifies the details of account.X.auto_answer parameter, which enables or disables
the auto answer feature. This parameter is disabled by default. If you want to enable the auto
answer feature, open the MAC.cfg file and locate the parameter name account.X.auto_answer .
Set the parameter value to “1” to enable the auto answer feature or “0” to disable the auto
answer feature.
Note that some parameters described in this guide contain one or more variables (e.g., X or Y).
But the variables in the parameters described in the CFG file are all replaced with specific value
in the scope of variable. You may need to assign a value to the variable before you search and
locate the specific parameter in the CFG file.
For example, if you want to enable the auto answer feature for account 1, you need to locate the
account.1.auto_answer in the MAC.cfg file and then configure it as required (e.g.,
account.1.auto_answer = 1). If you want to enable the audio codec 1 for account 1, you can
Sometimes you will see the words “Refer to the following content” in the Permitted Values or
Default field. It means the permitted value or the default value of the parameter has the model
difference or there are many permitted values of the parameter, you can get more details from
the following Description field.
The word “None”in the Web User Interface or Phone User Interface field means this feature
cannot be configurable via web/phone user interface.

Administrator’s Guide for SIP-T5 Series Smart Media Phones
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locate the account.1.codec.1.enable in the MAC.cfg file and configure it as required (e.g.,
account.1.codec.1.enable = 1).
The following shows a segment of MAC.cfg file:
Method 2: Web User Interface
As described in the chapter Summary Table Format, you can directly navigate to the specified
webpage to configure the feature. You can also first log into the web user interface, and then
locate the feature field according to the web path (e.g., Account->Basic->Auto Answer) to
configure it as required.
As shown in the following illustration: