Yealink T41 Guide

Yealink T41 IP phone
A guide to using your phone with Cloud Voice

2
What’s in this guide
General info
Need help?
If you have any problems with your phone, call us on 0800 389 0537 and
we’ll be happy to help.
Calling 999 or 112
Your Cloud Voice number is registered to a specific address, so when you
make a 999 or 112 call from your phone number, that’s the address the
emergency services will see.
If you use Cloud Voice at a different address, the registered address won’t
automatically change. So if your work location changes, please let your
administrator know so they can update your registered address.

3
This guide tells you everything you need to know about your phone.
If you’re in a hurry to get going, take a look at the Quick Start Guide
then come back to this one for the detail later.
What’s in the box?
Getting ready to set up your new phone
IP phone
Ethernet cable
Handset
Stand
Quick start guide
Power adapter
Handset cord

4
Installing the phone
Setting the position of your phone
Insert the stand into one of the slots on the back of the phone. The slot
you choose determines the angle of the phone.
Connecting the handset and optional headset
Wireless headset adapter EHS36

5
Connecting the network and power
There are two options for power and network connections. Your system
administrator will let you know which one to use.
AC power (optional)
To connect the AC power you need to:
1. Connect the DC plug on the power adapter to the DC5V port on the
phone, then connect the other end of the power adapter into an
electrical power outlet.
2. Connect a standard Ethernet cable (included) between the Internet
port on the phone and the one on the wall or switch/hub device port.
Power over Ethernet (PoE)
Using a standard Ethernet cable (included), the T41 IP phone
can be powered from both a PoE-compliant switch or hub.
Simply connect the Ethernet cable between the Internet port
on the phone and an available port on the in-line power
switch/hub.
Important! Don’t unplug or remove power to the phone while
it’s updating firmware and configurations.
If an in-line power switch/hub has been provided, you won’t
need to connect the phone to the power adapter. Just make
sure the switch/hub is PoE-compliant.
The phone can also share the network with another network
device such as a PC. It’s an optional connection.
PC connection
(optional)
PC connection
(optional)
Power adapter
(DC 5V)
IEEE 802.3af compiant
PoE hub/switch

6
When you’ve connected your phone, you can automatically set it up (or ‘provision’ it)
with Cloud Voice.
1. When the phone is connected to the network port giving it network access, it’ll
carry out a series of rmware updates (you’ll need to allow it time to do this).
• Your phone has provisioned correctly if this symbol is showing against the
phones line key.
• Your phone has not provisioned correctly if this symbol is showing
against the phones line key.
2. Once complete, the phone will now show the line number against a line key.
Note: If the handset doesn’t provision, contact the Cloud Voice support on
0800 389 0537 for help.
Setting up Cloud Voice on the phone

7
Getting to know your phone
Finding your way around the T41
Item Description
LCD screen Shows information about calls, messages, soft keys, time, date and other relevant data:
• Call information—caller ID, call duration
• Icons (for example, DND)
• Missed call text or second incoming caller information
• Prompt text (for example, “Saving le, please wait”)
• Time and date
Power Indicator LED Tells you both the phone power and the status of some features
Line keys Use these keys to activate up to three accounts and assign various features
Mute key
Headset key
Message key
Redial key
Toggles and provides a mute feature
Toggles and tells you the headset mode
Takes you to your voicemail
Redials a previously dialled number
Speakerphone key Toggles the hands-free speakerphone mode
Volume key Adjusts the volume of the handset, headset, speaker, and ringer.
Keypad Provides the digits, letters, and special characters in context-sensitive applications
Scroll through the displayed information
Conrms actions or answers incoming calls
Cancels actions or rejects incoming calls
Soft keys Label automatically to identify their context-sensitive features
1
2
3
4
5
6
7
8
9
ok

8
Understanding the icons on the T41
Icon Description
Network is unavailable
Registered successfully
Register failed
Registering
Hands-free speakerphone mode
Handset mode
Headset mode
Voicemail
Auto Answer
Do Not Disturb
Call on hold
Call on mute
Ringer volume is 0
Lock
Alphanumeric input mode
Numeric input mode
Lowercase letters input mode
Uppercase letters input mode
Upper and lowercase letters input mode
Call forward/forwarded calls
Missed calls
Received calls
Placed calls
Recording box is full
A call can’t be recorded
Recording starts successfully
Recording can’t be started
Recording can’t be stopped
These icons may appear at various times on the LCD screen:

9
Understanding the phone display Idle status
Phone status
The idle screen displays the label of current account, time
and date, and four soft keys.
You can view your phone status using either the phone user interface or web
user interface. In phone status you can see these three things:
• Network status (e.g., IPv4 status, IP address mode, MAC address, LAN type,
LAN IP and LAN mask).
• Phone status (e.g., device model, hardware version, rmware version and
product ID).
• Account status (e.g., register status of SIP accounts).
To view the phone status using the phone user interface:
1. Press
ok
or press Menu->Status.
2. Press or to scroll through the list and view the specic information.
Time and date
The time and date is set by the Cloud Voice service but you can easily change the
format in the phone preferences found in basic settings.

10
Making calls
Answering calls
There are three ways you can use your T41 IP phone to make a call:
• Handset • Speakerphone • Headset
You can dial the number rst, and then choose the way you want to speak to the
other party or, you can also search and dial a contact from the call history, local
directory or remote phone book.
While you are on a call, you can alternate between the speakerphone, headset, or
handset mode by pressing the Speakerphone key, the Headset key, or by picking
up the handset.
To make a call using the handset:
1. Pick up the handset.
2. Enter the number using the keypad.
3. Then press
ok
,
#SEND
, or the Send soft key.
To make a call using the speakerphone:
1. With the handset on-hook, press or the line key to get a dial tone.
2. Enter the number using the keypad.
3. Then press
ok
,
#SEND
, or the Send soft key.
Or you can:
1. With the handset on-hook, enter the number you want using the keypad.
2. Then press
ok
,
#SEND
, or the Send soft key.
To make a call using the headset:
1. With the optional headset connected, press to activate the headset mode.
2. Enter the number using the keypad.
3. Then press
ok
,
#SEND
, or the Send soft key.
Or you can:
1. Enter the number you want using the keypad.
2. Then press
ok
,
#SEND
, or the Send soft key.
To answer a call using the handset:
1. Pick up the handset.
To answer a call using the hands-free speakerphone mode:
1. Press .
2. With the handset on-hook and the headset mode deactivated,
either press the Answer soft key or the line key (the line key LED
ashes green).
To answer a call using the headset:
1. Press .
2. With the headset mode activated, either press the Answer soft key
or the line key (the line key LED ashes green).
Call features