Yealink Yealink SIP-T46G User manual

Version 1
Yealink SIP-T46G IP Phone
User Guide

User Guide for SIP-T46G IP Phone 2
Table of Contents
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2014/35/EU, 2014/30/EU.
Part 15 FCC Rules
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired operation.
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WEEE Warninig
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.

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GNU GPL Information
Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License (GPL).
Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and
conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.spx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

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About This Guide
Thank you for choosing the SIP-T46G IP phone, an ultra-elegant Gigabit IP phone which is exquisitely designed
to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging
and Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your system
administrator that the IP network is ready for phone configuration. Also be sure to read the Packaging Contents
and Regulatory Notices sections in this guide before you set up and use the SIP-T46G IP phone.

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Table of Contents
About This Guide..................................................................................................... 1
Table of Contents .................................................................................................... 2
Overview................................................................................................................. 6
Hardware Component Instructions..................................................................................................................... 6
Icon Instruction.................................................................................................................................................... 8
LED Instructions.................................................................................................................................................. 9
Getting Started ..................................................................................................... 10
Packaging Contents .......................................................................................................................................... 10
Phone Installation ............................................................................................................................................. 11
Power over Ethernet.................................................................................................................................. 13
Phone Initialization............................................................................................................................................ 14
Phone Status ..................................................................................................................................................... 14
Idle Screen......................................................................................................................................................... 15
Entering Data and Editing Fields ...................................................................................................................... 16
Customizing Your Phone....................................................................................... 19
General Settings................................................................................................................................................ 19
Audio Settings ................................................................................................................................................... 23
Volume ....................................................................................................................................................... 23
Ring Tones.................................................................................................................................................. 24
Contact Management ........................................................................................................................................ 25
Directory..................................................................................................................................................... 25
Local Directory........................................................................................................................................... 26
Blacklist ..................................................................................................................................................... 35
Call History Management.................................................................................................................................. 36
System Customization....................................................................................................................................... 38
Headset Use............................................................................................................................................... 38
Hotline........................................................................................................................................................ 38
Basic Call Features............................................................................................... 40
Placing Calls...................................................................................................................................................... 40
Answering Calls ................................................................................................................................................ 42

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Ending Calls....................................................................................................................................................... 43
Redialing Numbers ........................................................................................................................................... 43
Auto Answer ...................................................................................................................................................... 43
Auto Redial ........................................................................................................................................................ 44
Call Mute ........................................................................................................................................................... 46
Call Hold/Resume ............................................................................................................................................. 46
Do Not Disturb (DND)........................................................................................................................................ 47
Call Forward ...................................................................................................................................................... 48
Dynamic Forwarding ......................................................................................................................................... 54
Call Transfer...................................................................................................................................................... 54
Call Waiting........................................................................................................................................................ 55
Conference ........................................................................................................................................................ 56
Local Conference ....................................................................................................................................... 56
Call Park............................................................................................................................................................ 57
Call Pickup......................................................................................................................................................... 58
Group Call Pickup ...................................................................................................................................... 58
Anonymous Call................................................................................................................................................. 58
Anonymous Call Rejection ................................................................................................................................ 59
Advanced Phone Features .................................................................................... 61
Voice Mail........................................................................................................................................................... 61
Message Waiting Indicator (MWI)...................................................................................................................... 63
Troubleshotting .................................................................................................... 64
General Issues................................................................................................................................................... 64
Display Issues.................................................................................................................................................... 64
Call Issues ......................................................................................................................................................... 65
Headset & Handset Issues................................................................................................................................ 65
Audio Issues ...................................................................................................................................................... 65
Regulatory Notices ............................................................................................... 66
Service Agreements .......................................................................................................................................... 66
Limitations of Liability....................................................................................................................................... 66
Safety Instructions ............................................................................................................................................ 66
Appendix A - Time Zones ...................................................................................... 68

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Overview
This chapter provides the overview of the SIP-T46G IP phone.
Hardware Component Instructions
The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.

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Hardware component instructions of the SIP-T46G IP phone are:
Item Description
1 LCD Screen
Shows information about calls, messages, soft keys, time, date and other
relevant data:
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, “Saving config file!”)
• Time and date
2 Power Indicator LED
Indicates phone power and some feature statuses.
• Receives an incoming call—Fast flashing
• Receives a voice mail or text message—Slow flashing
3 Line Keys Use these keys to activate up to sixteen accounts and assign various
features.
4HEADSET Key Toggles and indicates the headset mode.
MUTE Key Toggles and indicates mute feature.
5
MESSAGE Key Accesses voice messages.
HOLD Key Places a call on hold or resumes a held call.
REDIAL Key Redials a previously dialed number.
TRANSFER Key Transfers a call to another party.
6 Speakerphone Key Toggles and indicates the hands-free speakerphone
7 Volume Key Adjusts the volume of the handset, headset, speaker, and ringer.
8 Keypad Provides the digits, letters and special characters in context-sensitive
applications.
9
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
10 Soft Keys Label automatically to identify their context-sensitive features.
11 Speaker Provides hands-free (speakerphone) audio output.
12 Hookswitch Tab
Secures the handset in the handset cradle when the IP phone is mounted
vertically. For more information on how to adjust the hookswitch tab, refer to
Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
13 Hookswitch
Picking up the handset from the handset cradle, the hookswitch bounces and
the phone connects to the line, laying the handset down on the handset cradle,
the phone disconnects from the line.

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Icon Instruction
Icons appearing on the LCD screen are described in the following table:
Icons Description
Network is unavailable
The private line registers successfully
Register failed
Registering
The shared/bridged line registers successfully
Hands-free speakerphone mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb
Call Hold
Call Mute
Ringer volume is 0
Phone Lock
Received Calls
Placed Calls
Missed Calls

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Icons Description
Call Forward/Forwarded calls
Bluetooth
Bluetooth headset is both paired and connected
Conference
The contact icon
The default caller photo
LED Instructions
Power Indicator LED
LED Status Description
Solid red The phone is initializing.
Fast flashing red (300ms) The phone is ringing.
Slow flashing red (1s) The phone receives a voice mail or text message.
LED Status Description
Off
The phone is powered off.
The phone is idle. The phone is busy.
The call is placed on hold or is held. The call is muted.
Line key LED
LED Status Description
Solid green The line is seized.
The line is in conversation.
Fast flashing green The line receives an incoming call.
Slow flashing green The call is placed on hold.
Off The line is inactive.

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Getting Started
This chapter provides the following basic installation instructions and information for obtaining the best
performance with the SIP-T46G IP phone.
Packaging Contents
The following components are included in your SIP-T46G IP phone package:
• SIP-T46G IP Phone
• Phone Stand
• Handset & Handset Cord

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• Ethernet Cable
• Power Adapter
• Quick Start Guide
Check the list before installation. If you find anything missing, contact your system administrator.
Phone Installation
This section introduces how to install the phone:
1. Attach the stand
2. Connect the handset and optional headset
3. Connect the network and power

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1) Attach the stand or the optional wall mount bracket Desk Mount Method
Wall Mount Method (Optional)
2) Connect the handset and optional headset

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Note The EXT port can also be used to connect an expansion module EXP40.
For more information on how to use EHS36, EXP40 or Bluetooth USB Dongle BT40, refer to
Yealink EHS36 User Guide, Yealink EXP40 User Guide or Yealink Bluetooth USB Dongle BT40
User Guide.
3) Connect the network and power
You have two options for power and network connections. Your system administrator will advise you which one
to use.
• AC power (Optional)
• Power over Ethernet (PoE)
AC Power (Optional)
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end
of the power adapter into an electrical power outlet.
2. Connect the included or a standard Ethernet cable between the Internet port on the phone and the
one on the wall or switch/hub device port.
Note The IP phone should be used with Yealink original power adapter (5V/2A) only. The use of
the third-party power adapter may cause the damage to the phone.
Power over Ethernet
With the included or a regular Ethernet cable, the SIP-T46G IP phone can be powered from a PoE-compliant
switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the phone and an available port on the
in-line power switch/hub.

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Note If in-line power is provided, you don’t need to connect the phone to the power adapter.
Make sure the switch/hub is PoE-compliant.
The phone can also share the network with another network device such as a PC (personal
computer). This is an optional connection.
Important! Do not remove power from the phone while it is updating firmware and
configurations.
Phone Initialization
After your phone is powered on, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization by loading the saved configuration. The LCD screen displays “Welcome
Initializing…Please wait” during the initialization.
DHCP (Dynamic Host Configuration Protocol)
The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP
address, subnet mask, default gateway address and DNS address) by default.
Note If your network does not use DHCP, contact your system administrator.
Phone Status
You can view phone status via phone user interface or web user interface. Available information of phone
status includes:

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• Network status (e.g., IPv4 status, IP mode and MAC address).
• Phone status (e.g., product name, hardware version, firmware version, product ID, MAC address
and device certificate status).
• Account status (e.g., register status of SIP accounts).
To view the phone status via phone user interface:
1. Press , or press Menu->Status.
2. Press or to scroll through the list and view the specific information.
Idle Screen
If the phone has successfully started up, the idle LCD screen will be displayed as below.

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Idle Screen description:
No. Description
1 This area shows the phone’s time, date and feature status.
2 This area shows the line key labels.
3 This area shows three page icons.
4This area shows the soft key labels. The default soft key labels are —History, —Directory, —
DND and —Menu.
5 This area shows the wallpaper which can be customized.
Entering Data and Editing Fields
You can enter data and edit fields using the phone keypad.
Keypad on the phone provides different characters (or numbers) when using the 2aB, abc, Abc, ABC or 123
input mode. You can change the following input modes to enter data and edit fields on your phone. When
your phone keypad matches the input mode, you can press the keypad repeatedly to view the character (or
numbers) options and stop to select. When the character (or numbers) you want to enter displays in the field,
wait one second, and enter the next character (or numbers).
The following table lists the input modes and character (or numbers) options for the keypad:
Input Mode
Keypad 2aB abc Abc (initials in capitals) ABC 123
1 1
2abcABC abc2äæå
àáâãç
abc2äæå
àáâãç
ABC2ÄÆÅ
ÀÁÂÃÇ 2
3defDEF def3èéêë ð def3èéêë ð DEF3ÈÉÊË Ð 3
4ghiGHI ghi4ìíîï ghi4ìíîï GHI4ÌÍÎÏ 4
5jklJKL jkl5£ jkl5£ JKL5£ 5

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Input Mode
Keypad 2aB abc Abc (initials in capitals) ABC 123
6mnoMN
O
mno6öøò
óôõñ
mno6öøò
óôõñ
MNO6ÖØ
ÒÓÔÕÑ 6
7pqrsPQR S pqrs7ßS pqrs7ßS PQRS7S 7
8tuvTUV tuv8ùúûü tuv8ùúûü TUV8ÙÚÛ Ü 8
9wxyzWX YZ wxyz9ýÞ wxyz9ýÞ WXYZ9ÝÞ 9
0 space space space 0
*.,’?!\-()@/:
_;+&%=<
>
£$¥¤[]{}
~^¡¿§#”|
*.,’?!\-()@/:
_;+&%=<
>
£$¥¤[]{}
~^¡¿§#”|
*.,’?!\-()@/:
_;+&%=<
>
£$¥¤[]{}
~^¡¿§#”|
*.,’?!\-()@/:
_;+&%=<
>
£$¥¤[]{}
~^¡¿§#”|
.*:/@[]
# # # # #
To enter or edit data:
Do one of the following:
If you want to Then you can
Enter only digits (1),
uppercase (A) characters,
lowercase (a) characters,
or alphanumeric (2aB)
characters.
Press a keypad key one or more times (depending what input mode
you’re in) to enter the characters that is displayed on the keypad key.
You can press the abc soft key one or more times to switch among
uppercase (ABC soft key), numeric (123 soft key), alphanumeric (2aB
soft key), uppercase and lowercase (Abc soft key) and lowercase (abc
soft key) input modes.
For example, if the input mode is ABC:
• To enter —All, press once.

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If you want to Then you can
• To enter —Bll, press twice quickly.
• To enter —Cll, press three times quickly.
• To enter —2ÄÆÅÀÁÂÃÆll, press more than three times
quickly.
Note: When you are in the uppercase (ABC soft key), uppercase and
lowercase (Abc soft key) or lowercase (abc soft key) input mode,
is not available.
Enter special characters.
Press the keypad key or , or press .
For Key:
• If it is in the uppercase (ABC soft key), uppercase and
lowercase (Abc soft key) or lowercase (abc soft key) input
mode, it will provide the space character.
• If it is in the numeric (123 soft key) or alphanumeric (2aB soft
key) input mode, it will only provide the digit 0.
For key:
• It only provides the pound character #.
For key:
• If it is in the uppercase (ABC soft key), lowercase (abc soft
key), uppercase and lowercase (Abc soft key) or alphanumeric
(2aB soft key) input mode, it will provide the following special
characters:
*.,?!\-()@/:_;+&%=<>£$¥¤[]{}~^¡¿§#”|.
• If it is in the numeric (123 soft key) input mode, it will provide
the following special characters: .*:/@[].
Delete text you entered. Press or to position the cursor to the right of the text you want
to delete, and then press the Delete soft key to delete one character at
a time.

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Customizing Your Phone
You can customize your SIP-T46G IP phone by personally configuring certain settings, for example, contrast,
time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history.
You can also personalize different ring tones for different callers.
General Settings
Backlight
Backlight has three options:
Backlight Active Level: The intensity of the LCD screen when the phone is active. You can change the intensity
of the LCD screen. Digits (1-10) represent different intensities. 10 is the highest intensity.
Backlight Inactive Level: The intensity of the LCD screen when the phone is inactive. You can select a low
intensity or turn off the backlight.
Backlight Time: The delay time to change the intensity of the LCD screen when the phone is inactive. You can
select a desired time to change the intensity or turn on the backlight permanently.
• Always On: Backlight is on permanently.
• 15s, 30s, 60s, 120s, 300s, 600s or 1800s: Backlight is changed when the phone is inactive after the
designated time (in seconds).
You can also change the intensity of the LCD screen of EXP40 connected to the SIP-T46G IP phone.
To configure the backlight via phone user interface:
1. Press Menu->Basic->Display->Backlight.
2. Press or , or the Switch soft key to select the desired value from the
Backlight Active Level field.
3. Press or , or the Switch soft key to select the desired value from the
Backlight Inactive Level field.
4. Press or , or the Switch soft key to select the desired time from the
Backlight Time field.