Yealink Telkom W52P User manual

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Copyright © 2015 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2015 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express written
permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private
use but not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO.,
LTD. shall not be liable for errors contained herein nor for incidental or consequential damages
in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
This device is marked with the CE mark in compliance with EC Directives 1999/5/EC (R&TTE).
This device complies with the following standards:
1. Safety: EN 60950-1:2006+A11:2009+A1:2010+A12:2011
2. SAR: EN62479:2010
3. EMC: ETSI EN 301 489-1 V1.9.2 (2011-09) & ETSI EN 301 489-6 V1.3.1 (2008-08)
4. Radio: ETSI EN 301 406 V2.1.1 (2009-07)

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
Privacy of communications may not be ensured when using this telephone. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
Note: Changes or modifications not expressly approved by Yealink Network Technology Co., Ltd could void
the user's authority to operate the equipment.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of the base station is a label that contains, among other information, a product identifier in the
format US: T2LXXXXXXX.
This telephone system meets FCC standards for Hearing Aid Compatibility.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used
with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.

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This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to
1.93GHz frequency range. Installation of this equipment is subject to notification and
coordination with UTAM. Any relocation of this equipment must be coordinated through and
approved by UTAM. UTAM may be contacted at 1-800-429-8826.
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to DocsFeedba[email protected].

Yealink W52P IP DECT phone firmware contains third-party software under the GNU General Public License
(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms
and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

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Yealink W52P IP DECT phones conform to Generic Access Profile (GAP) standard to support some features
(e.g., Call Encryption and Registration Management) defined in the GAP. It should be noted that Yealink
W52P IP DECT phones are not compatible with the base station and handset from other manufacturers.

About This Guide
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Yealink W52P IP DECT phone is a full-featured mobile device, which can provide reliable
and convenient wireless voice communications. In addition, it provides many widely
accepted benefits of the DECT standard, including high security, scalability, and low
power consumption to better meet your requirements.
This guide provides everything you need to quickly use your new phone. First, verify with
your system administrator that the network is ready for phone configuration. Also be
sure to read the Packaging Contents and Regulatory Notices sections in this guide
before you set up and use your W52P IP DECT phone.
Note
Topics provided in this guide include:
Chapter 1 Getting Started
Chapter 2 Overview
Chapter 3 Configuration Interface
Chapter 4 Downloading Configuration Files
Chapter 5 Basic Operations
Chapter 6 Customizing Your Phone
Chapter 7 Call Features
The configuration process outlined in this guide applies to Yealink W52P phones running
firmware version X.73.202.1 or later.

Yealink W52P IP DECT Phones Configuring Guide
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Table of Contents
v
About This Guide ...................................................................... v
In This Guide ......................................................................................................................... v
Table of Contents...................................................................... v
Getting Started......................................................................... 1
Packaging Contents..............................................................................................................1
Connecting the W52P Base Station.....................................................................................3
Setting up the W52P/W52H Handset ..................................................................................4
Setting up the Charger Cradle............................................................................................6
Charging the Handset..........................................................................................................6
Overview .................................................................................. 9
Base Station Description ......................................................................................................9
Handset Description .......................................................................................................... 10
Displaying Information on LCD Screen............................................................................ 12
Icon Instructions .................................................................................................................. 13
Configuration Interfaces ........................................................ 15
Phone User Interface ......................................................................................................... 15
CommPortal Phone Configurator...................................................................................... 16
Downloading Configuration Files .......................................... 17
Obtaining the Provisioning Server Address.................................................................... 17
Phone Flash ..................................................................................................................... 17
Configuring the Update Mode......................................................................................... 18
Power On ......................................................................................................................... 19
Auto Provision Now......................................................................................................... 19
Basic Operations .................................................................... 21
Handset Registration ......................................................................................................... 21
Select Base Station ......................................................................................................... 22
Basic Network Settings...................................................................................................... 22
SIP Session Timer................................................................................................................ 23

Yealink W52P IP DECT Phones Configuring Guide
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Checking System Status.................................................................................................... 25
Account Registration .......................................................................................................... 25
Turning Handset On/Off .................................................................................................... 27
Adjusting Ringer Volume ................................................................................................... 27
Locking/Unlocking Keypad ............................................................................................... 27
Locating a Handset............................................................................................................ 28
Switching Silent Mode On/Off.......................................................................................... 28
Menu Guidance ................................................................................................................. 28
Main Menu ...................................................................................................................... 29
Submenu.......................................................................................................................... 29
Returning to Idle Screen................................................................................................. 29
Customizing Your Phone ......................................................... 31
Handset Name ................................................................................................................... 32
Language............................................................................................................................ 32
Ring Tones ........................................................................................................................... 33
Advisory Tones.................................................................................................................... 34
Backlight.............................................................................................................................. 35
Screen Saver ...................................................................................................................... 36
Color Schemes ................................................................................................................... 36
Keypad Light....................................................................................................................... 37
Notification Light ................................................................................................................ 37
Time & Date ........................................................................................................................ 38
Shortcuts.............................................................................................................................. 41
Contact Management ....................................................................................................... 42
Local Directory ................................................................................................................ 42
Blacklist ............................................................................................................................ 45
Remote Phone Book........................................................................................................ 46
Call History Management ................................................................................................ 48
Emergency Numbers ......................................................................................................... 50
Outgoing Lines ................................................................................................................... 50
Incoming Lines.................................................................................................................... 51
Speed Dial .......................................................................................................................... 52
Assigning a Speed Dial Number .................................................................................. 52
Deleting a Speed Dial Number..................................................................................... 53
Placing a Call Using Speed Dial Key............................................................................ 53
Intercom .............................................................................................................................. 53
Auto Intercom .................................................................................................................. 53
Handset Mode for Intercom .......................................................................................... 54
Base Restart ........................................................................................................................ 55
Handset Reset .................................................................................................................... 55
Base Reset........................................................................................................................... 56
Eco Mode+......................................................................................................................... 56
Eco Mode............................................................................................................................ 57

Table of Contents
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Repeater Mode .................................................................................................................. 58
DTMF.................................................................................................................................... 59
Call Jump ............................................................................................................................ 61
Call Features........................................................................... 63
Placing Calls ....................................................................................................................... 63
Placing Internal Calls...................................................................................................... 64
Placing External Calls..................................................................................................... 64
Off Hook Hot Line Dialing ................................................................................................. 65
Answering Calls.................................................................................................................. 65
Ending Calls ........................................................................................................................ 66
Redialing Calls.................................................................................................................... 66
Call Mute............................................................................................................................. 67
Call Hold/Resume............................................................................................................... 67
Call Waiting......................................................................................................................... 68
Do Not Disturb (DND) ........................................................................................................ 69
DND Key Synchronization .............................................................................................. 69
DND Sync for Shared Line ............................................................................................. 70
Call Forward ....................................................................................................................... 71
Call Transfer ........................................................................................................................ 71
Transfer on Hook ............................................................................................................. 73
Conference Call ................................................................................................................. 74
Anonymous Call ................................................................................................................. 75
Anonymous Call Rejection ................................................................................................ 75
Voice Mail ........................................................................................................................... 76
Troubleshooting ...................................................................... 79
Appendix ................................................................................ 83
Menu Structure ................................................................................................................... 83
Appendix A - Time Zones.................................................................................................. 84
Regulatory Notices ................................................................. 87
Important Safety Information............................................................................................ 87
Index ....................................................................................... 89

Yealink W52P IP DECT Phones Configuring Guide
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Getting Started
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This chapter provides basic installation instructions and information for obtaining the
best performance with the W52P IP DECT phone. Topics include:
Packaging Contents
Connecting the W52P Base Station
Setting up the W52P/W52H Handset
Setting up the Charger Cradle
Charging the Handset
If you require additional information or assistance with your new phone, contact your
system administrator.
The following components are included in your W52P/W52H IP DECT phone packages:
W52P Package
W52H Package
1 Base Station
1 Handset
1 Charge Cradle
2 Power Adapters (one for the
base station is optional)
2 Rechargeable Batteries
1 Ethernet Cable
1 Belt Clip
1 Quick Start Guide
1 Handset
1 Charge Cradle
1 Power Adapter
2 Rechargeable Batteries
1 Belt Clip
W52P Base Station

Yealink W52P IP DECT Phones Configuring Guide
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W52P/W52H Handset
Charger Cradle
Power Adapter
Two Rechargeable Batteries

Getting Started
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Ethernet Cable
Belt Clip
Quick Start Guide
Check the package before installation. If you find anything missing, contact your system
administrator.
You have two options for power and network connection of the base station. Your
system administrator will advise you which one to use.
AC power (Optional)
Power over Ethernet (PoE)
Note
AC Power (Optional)
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the base station
and connect the other end of the power adapter into an electrical power outlet.
2. Connect the supplied Ethernet cable between the Internet port on the base station
Please pay attention to the radio coverage of the base station. It is up to 300m in
unobstructed outdoor areas and up to 50m inside buildings.
Set up the base station and the charger cradle at a central location on a flat, non-slip
surface in your house or apartment.

Yealink W52P IP DECT Phones Configuring Guide
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and the Internet port in your network or the switch/hub device port.
Power over Ethernet
Using a regular Ethernet cable, the base station can be powered from a PoE-compliant
(IEEE 802.3af) switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the base station and an
available port on the in-line power switch/hub.
Note
To insert batteries into the handset:
1. Open the battery cover.
2. Insert the batteries in the correct polarity.
If in-line power is provided, you don‟t need to connect the AC adapter. Make sure the
switch/hub is PoE compliant.
Important! Do not remove the power and network to the base station while it is updating
firmware and configurations.

Getting Started
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3. Close the battery cover.
Note
Battery Information
Technology: Nickel Metal Hydride (NiMH)
Size: AAA
Voltage: 1.2V
Capacity: 800mAh
We strongly recommend you use the batteries complying with the above parameters.
Because the compliant ones can guarantee the specified operating time, full
functionality and long service life. The operating time of your handset depends on the
capacity and age of the batteries and the way they are used.
We recommend you use only the batteries that came with the handset or replacement
batteries approved by Yealink technology:
Sanyo NiMH 800
GP 850 mAh
Yuasa Technologies AAA 800
Battery Capacity
The capacity of the batteries depends on the use of backlight and talk time.
Charging time: approximately 6 hours (fully discharged to full capacity).
Standby time: up to 100 hours when the backlight is disabled.
Talk time: up to 10 hours active talk time (with full charged batteries).
Do not short-circuit the batteries, as short-circuiting the terminals may damage the
batteries or the handset.
Do not use a damaged battery, as this may cause an explosion.

Yealink W52P IP DECT Phones Configuring Guide
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1. Connect the DC plug on the power adapter to the DC5V port on the charger cradle.
2. Connect the other end of the power adapter into an electrical power outlet.
To charge the handset:
1. After setting up the handset and charger cradle, place the handset in the charger
cradle.
The original handset included in the W52P package is pre-registered to the base station.
After charging, the handset is ready for use.
Battery Charging Status
The handset batteries take 6 hours to fully charge. Charging status of batteries is
displayed on the top right-hand corner of the LCD screen:
Icon Charging Status
Fully Charged
75% Charged
50% Charged

Getting Started
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25% Charged
10% Charged
Almost Flat

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