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Yealink T31G User manual

Yealink T31G
Desktop Telephone
About Your Phone
The Yealink T31 phone provides a helpful black and
white display screen, message/power indicator LED, and
useful buttons and keys.
Your phone provides a number of single-purpose buttons
called keys that allow quick, one-button task operations.
Along the top of the phone there are two keys to the right
of the display screen and four keys below the display
screen as shown here:
The two keys to the right of the screen are programmable
Line Keys. Each can be set per the configuration of the
phone and/or configured as speed dials or 'favorites'. In
the example above, both line keys have been configured.
The four keys that display along the bottom of the screen
are called Soft Keys. The text displayed on the screen
directly above each button identifies what happens when
pressed. These are context sensitive and display useful
options depending on the current call status or use of the
phone. For example, when the phone is idle they are
typically labeled History, Dir(ectory), DND, and Menu. If
you are in an avtive call, the Soft Keys change to display
options like Hold, T(rans)fer, End (Call), Options, etc.
The + and - button below the dialpad adjust the call audio
volume while in a call, adjust the ringer volume when idle.
The four-way navigation pad allows the user to move
through the phone’s menu system and make selections,
and the four arrow keys also double as shortcuts.
Pressing UP displays the call history, pressing DOWN
displays the number directory, LEFT and RIGHT select the
line appearance key to use for making an outgoing call.
There are six more buttons below the navigation pad:
Mute
Headset
Voicemail
Redial last Speakerphone
The lower section of the phone includes the dialpad,
navigation pad, the volume button, and task buttons.
Examples provide typical steps for usage of the standard configuration setup. Contact customer service for assistance with customized configurations.
Transfer
888.538.3960 | www.momentumtelecom.com/support.c
Answer Calls
Using the handset: Pick up the handset.
Using the speakerphone: Press .
Using the headset: Press
End a Call
Using the Handset: Replace the handset on the cradle.
Using the speakerphone or headset: Press the
or button, or press the End Call soft key.
Conference Calls
You can conduct conference calls with up to two
other parties (3-way including yourself) directly on
your phone.
To set up a three-party Conference Call
1.
2.
Press the Conference soft key during an active
call. The call is placed on hold.
Enter the number of the second party, and then
press the Send soft key.
3. Press the Conference soft key again when the
second party answers. All parties are now joined in
the conference.
4. Press the End Call soft key to disconnect all parties.
Transfer Incoming Calls
There are a few methods that can be used to transfer
a call to another phone:
•
•
A Cold or Blind Transfer sends a call directly and
immediately to another party without consulting.
A Warm or Attended Transfer allows you to speak
with the transferred call receiver before sending
the call.
Cold/Blind Transfer
1. Press the Transfer soft key or button during an
active call. The call is placed on hold.
2. Enter the number you want to transfer the call to.
3. Press Transfer soft key again to immediately
sent the call to that number.
Warm/Attended Transfer
1.
2.
3.
Press the Transfer soft key or button during an
active call. The call is placed on hold.
Enter the number you want to transfer to, and then
press the Send soft key to dial that number.
Press the Transfer soft key again when the second
party answers and you confirm they will accept.
Forward Calls
To enable call forwarding:
1. Press the Menu soft key when the phone is idle, and
then select Features > Call Forward.
2. Select the desired forward type:
•Always Forward: Incoming calls are forwarded
unconditionally.
•Busy Forward: Incoming calls are forwarded when
the phone is busy.
•No Answer Forward: Incoming calls are forwarded
if not answered after a period of time.
3. Enter the number you want to forward to.
For No Answer Forward, also select the desired ring
time to wait before forwarding using the After Ring
Time field.
4. Press the Save soft key to accept the changes.
Mute a Call
You can disable the phone’s microphone to consult
privately with others in the room while listening to the
other party on the phone through the speaker or the
handset.
To mute the call, press the Mute button. The button will
turn red and the screen will indicate that the microphone
is muted. Press Mute again to resume the call.
Use Speed Dial
Speed Dial allows users to configure a key on the phone
that, when pressed, dials a pre-defined number.
To configure a speed dial key:
1.
2.
Press the Menu soft key when the phone is idle, and
then select Features > DSS Keys.
Select the desired unused DSS key, and then press
the Enter soft key.
3. Select SpeedDial from the Type field, select the
desired line from the Account ID field, enter a label in
the Label field and then enter the number in the
Value field.
4. Press the Save soft key to accept the change.
To use the speed dial key:
Press the speed dial key to dial out to the preset
number.
Note: Speed dials may need to be reset after a
firmware upgrade.
Voicemail
The message waiting indicator on the idle screen
indicates that one or more voice messages are waiting to
be reviewed. The power indicator LED also slowly
flashes red.
To listen to voice messages:
1. Press or the Connect soft key (if configured).
2. Follow the voicemail menu prompts to enter your
Passcode/PIN, access the voicemail inbox, manage
announcements, and listen to your voice messages
Place a Call
Using the Handset:
•Pick up the handset
•Enter the number on the dial pad
•Press the Send softkey
Using the speakerphone:
•Press the Speakerphone button
•Enter the number on the dial pad
•Press the Send soft key.
Using the headset:
•Press the Headset button
•Enter the number on the dial pad
•Press the Send soft key.
Yealink T31G
Yealink T33G
Desktop Telephone
This guide covers the basic features and typical
operation of the Yealink model T33G desktop phone.
About Your Phone
The Yealink T33 phone provides a helpful color display
screen, message/power indicator LED, and very helpful
buttons and keys.
Your phone provides a number of single-purpose buttons
called keys that allow quick, one-button task operations.
Along the top of the phone there are four keys to the right
and four keys below the display screen as shown here:
The keys to the right of the screen are programmable Line
Keys. Each can be set per the configuration of the phone
and/or configured as speed dials or 'favorites'. In the
example above, there are two line keys that have been
configured on the top two buttons.
The four keys that display along the bottom of the screen
are called Soft Keys. The text displayed on the screen
directly above each button identifies what happens when
pressed. These are context sensitive and display useful
options depending on the current call status or use of the
phone. For example, when the phone is idle they are
typically labeled History, Dir(ectory), DND, and Menu. If
you are in an avtive call, the Soft Keys change to display
options like Hold, T(rans)fer, End (Call), Options, etc.
The four-way navigation pad allows the user to move
through the phone’s menu system and make selections,
and the four arrow keys also double as shortcuts. Pressing
UP displays the call history, pressing DOWN displays the
number directory, LEFT and RIGHT select the line
appearance key to use for making an outgoing call.
The + and - buttons below the 4-way keypad adjust the call
audio volume while in a call, and when not in a call they will
adjust the ringer volume.
There are five more buttons along the right side of the
phone that include:
Mute the audio microphone
Use a headset (if connected)
Access Voicemail and messages
Redial the last number
Activates/Deactivates Speakerphone
The lower section of the phone includes the dialpad,
navigation pad, the volume button, and task buttons.
Examples provide typical steps for usage of the standard configuration setup. Contact customer service for assistance with customized configurations.
888.538.3960 | GoMomentum.com/support
Answer Calls
Using the handset: Pick up the handset.
Using the speakerphone: Press .
Using the headset: Press
End a Call
Using the Handset: Replace the handset on the cradle.
Using the speakerphone or headset: Press the
or key, or press the End Call soft key.
Conference Calls
You can conduct conference calls with up to two
other parties (3-way including yourself) directly on
your phone.
To set up a three-party Conference Call
1.
2.
Press the Conference soft key during an active
call. The call is placed on hold.
Enter the number of the second party, and then
press the Send soft key.
3. Press the Conference soft key again when the
second party answers. All parties are now joined in
the conference.
4. Press the End Call soft key to disconnect all parties.
Transfer Incoming Calls
There are a few methods that can be used to transfer
a call to another phone:
•A Cold or Blind Transfer sends a call directly and
immediately to another party without consulting.
•A Warm or Attended Transfer allows you to speak
with the transferred call receiver before sending
the call.
Cold/Blind Transfer
1. Press the Transfer soft key during an active call.
The call is placed on hold.
2. Enter the number you want to transfer the call to.
3. Press Transfer soft key again to immediately
sent the call to that number.
Warm/Attended Transfer
1.
2.
3.
Press the Transfer soft key during an active call.
The call is placed on hold.
Enter the number you want to transfer to, and then
press the Send soft key to dial that number.
Press the Transfer soft key again when the second
party answers and you confirm they will accept.
Forward Calls
To enable call forwarding:
1. Press the Menu soft key when the phone is idle, and
then select Features > Call Forward.
2. Select the desired forward type:
•Always Forward: Incoming calls are forwarded
unconditionally.
•Busy Forward: Incoming calls are forwarded when
the phone is busy.
•No Answer Forward: Incoming calls are forwarded
if not answered after a period of time.
3. Enter the number you want to forward to.
For No Answer Forward, also select the desired ring
time to wait before forwarding using the After Ring
Time field.
4. Press the Save soft key to accept the changes.
Mute a Call
You can disable the phone’s microphone to consult
privately with others in the room while listening to the
other party on the phone through the speaker or the
handset.
To mute the call, press the Mute button. The button will
turn red and the screen will indicate that the microphone
is muted. Press Mute again to resume the call.
Use Speed Dial
Speed Dial allows users to configure a key on the phone
that, when pressed, dials a pre-defined number.
To configure a speed dial key:
1. Press the Menu soft key when the phone is idle, and
then select Features > DSS Keys.
2. Select the desired unused DSS key, and then press
the Enter soft key.
3. Select SpeedDial from the Type field, select the
desired line from the Account ID field, enter a label in
the Label field and then enter the number in the
Value field.
4. Press the Save soft key to accept the change.
To use the speed dial key:
Press the speed dial key to dial out to the preset
number.
Note: Speed dials may need to be reset after a
firmware upgrade.
Voicemail
The message waiting indicator on the idle screen
indicates that one or more voice messages are waiting to
be reviewed. The power indicator LED also slowly
flashes red.
To listen to voice messages:
1. Press or the Connect soft key (if configured).
2. Follow the voicemail menu prompts to enter your
Passcode/PIN, access the voicemail inbox, manage
announcements, and listen to your voice messages
Place a Call
Using the Handset:
•Pick up the handset
•Enter the number on the dial pad
•Press the Send softkey
Using the speakerphone:
•Press the Speakerphone button
•Enter the number on the dial pad
•Press the Send soft key.
Using the headset:
•Press the Headset button
•Enter the number on the dial pad
•Press the Send soft key.
Yealink T33G

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