Yealink W56P Telesystem User manual

© 1999 – 2022 RingCentral. All rights reserved.
Yealink W56P/W60P Quick Guide
Desk Phone Features
Feature Description
1. Base station—shows the registration LED, network status LED, and power indicator LED.
2. Paging key—allows you to locate a misplaced handset.
3. Soft keys—enables you to select context-sensitive keys that display along the bottom of the screen.
4. Speakerphone key—enables you to place and receive calls using the speakerphone.
5. Off-hook key—enables you to place a call, answer an incoming call, or access the redial call list.
6. On-hook key—enables you to end a call, reject a call, or cancel actions.
7. Message key—enables you to access the voicemail or missed call list.
8. Hold key—holds an active call or resumes a held call.
9. Navigation keys—scrolls through information and options displayed on the phone screen.
10. TRAN key—transfer an active call to a contact.
11. Mute/Unmute key—mutes audio during calls and conferences.
12. Charger cradle—charges the handset.
Speakerphone key
Off-hook key
Soft keys
Message Key
Navigation keys
On-hook key
Mute/Unmute key
TRAN key
Charger cradle
Base station
Paging key

RingCentral Desk Phones | Yealink W56P/W60P
© 1999 - 2022 RingCentral, Inc. All rights reserved.
2
Placing a call
Dial the number and do one of the following:
• Press .
• Press .
• Press to use the speakerphone.
Answering a call
Options:
• Lift the handset.
• Press to answer a call via speakerphone.
Placing a call on hold
• Press the Options soft key, then select Hold.
Retrieving a held call
• Press the Resume soft key to retrieve a held call.
Starting a conference call
1. While on an active call, press the Options soft key,
then select Conference.
2. Dial the extension of the other party that you would
like to add to the call.
3. Once the other party answers, press the Conf soft
key to merge the two calls.
Transferring a call
Warm Transfer:
1. While on an active call, press the Options soft
key.
2. Use the Navigation key to select Transfer.
3. Press .
4. Dial the extension or number of the other party
and press .
5. When the destination party answers, provide the
information, and confirm that they would like to
take the call.
6. Press or the Transfer soft key.
Blind Transfer:
1. While on an active call, press the Options soft
key.
2. Use the Navigation key to select Transfer.
3. Press .
4. Dial the extension of the other party, then press
or the Transfer soft key.
Voicemail Transfer
1. Press .
2. Dial followed by the extension
number.
3. Press or the Transfer soft key.
Parking a call
1. While on an active call,
press .
2. Listen to the prompt indicating that the call has been
parked. The prompt will also announce the extension
where the call is parked.
3. Note the park location. Example *802.
To retrieve a parked call, press , followed by the
park location.

RingCentral Desk Phones|Yealink W56P/W60P
© 1999 - 2022 RingCentral, Inc. All rights reserved.
3
Paging
• Press , then follow the prompt.
Initiating an Intercom call
• Press , then follow the
prompt.
Hot Desking
• Press the Login soft key then follow the prompt.
• Enter your extension number, then press .
• Enter your voicemail pin, then press .
Recording a call
• While on an active call, press to
start the recording.
• Press to end the recording.