Yealink SIP-T4 Series User manual

Yealink SIP-T4X Series
For Use With: Keyvoice.Net Business Cloud Telephone
Systems

Element Function
1 LCD display window
2 Message waiting
3 Line/DSS keys
4 Headset/Mute
5 Message/Hold/Redial/Transfer
6 Speakerphone
7 Volume
8 Keypad
9 Navigation/OK/Select/Cancel
10 Soft keys
11 Speaker
13 Switch hook
12 Switch hook tab

Basic Call Features:
Placing a Call
Using the Handset:
1. Pickup the Handset.
2. Enter the number and then press the Send soft key.
Using the Speakerphone:
1. With the handset on-hook, press Speakerphone
key.
2. Enter the number, then press the Send soft key.
Using the Headset:
1. With the headset connected, press Headset/Mute to
activate headset mode.
2. Enter the number, then press the Send soft key.
(Note: During a call you can alternate between the headset, hands-free
speakerphone and handset modes by pressing the HEADSET key,
Speakerphone key or by picking up the handset. Headset mode requires
a connected headset.)
Answering a Call
Using the Handset:
•Pick up handset.
Using the speakerphone:
•Press speakerphone key.
Using the headset:
•Press headset key.
(Note: You can ignore an incoming call by pressing the Reject soft
key)

Ending a Call
Using the handset:
•Hang up the handset or press the End Call soft key.
Using the Speakerphone:
•Press the Speakerphone key or End Call soft key.
Using the headset:
•Press the End Call soft key.
Redial
•Press Redial soft key to enter the Placed call list,
press UP or DOWN arrows to select desired entry
then press Redial key or Send soft key.
•Press Redial key twice when the phone is idle to
dial out the last dialed number.
Call Mute and Un-mute
•Press the Mute key to mute the microphone during
A call.
•Press the Mute key again to un-mute the call.
Call Park
To use with assigned Park keys:
(Note: Do Not press hold or transfer in this process)
To Place a call on Park:
•With a Live Call (not on hold), press the available
Park key (no red light). The Park key you used will
then go solid red to indicate that it is in use and a
call parked on it.

•Hang up handset.
(Note: you can intercom or call another party to notify them that there
is a call on Park)
To Pick up a call on Park:
•Press the Park key that is solid red and within 2
seconds you will pick up the call, the Park key will
go out and be available for another use.
To use with no assigned Park keys:
To Place a call on Park:
•With a live call (not on hold), press the Transfer
key, dial *70, the system announces the Park
number to you. Note this Park number for later
retrieval.
To pick up a call on Park:
•Dial *71 plus the Park number.
Call Hold and Resume
(Note: call can only be picked up at phone where it was initially placed
on hold)
To place a call on hold:
•Press the Hold key during an active call.
To resume the call, do one of the following:
•If there is only one call on hold, press the Hold key
or the Resume soft key.
•If there is more than one call on hold, press the UP
or DOWN arrow to select the desired call then
press Hold key or Resume soft key.

Directed call pick up
(Note: this feature must be enabled on the PBX, contact Key
Communications for details)
•Dial *8 plus extension will allow a user to answer a
call ringing in at another extension. This feature
only works on calls directly to that extension. Calls
routed to that extension via a group or queue will be
unable to be retrieved with this feature.
Call Transfer
Transfer:
1. Press Transfer key or Transfer soft key during an
active call, placing the call on hold.
2. Press the DSS button or enter the number you want
to transfer the call to.
3. Hang up.
Call Forward
To enable call forward:
1. Press the Menu soft key when the phone is idle then
select Call Features then Call Forward.
2. Select the desired forward type:
o Always Forward-incoming calls are
forwarded unconditionally.
oBusy Forward-incoming calls are
forwarded when the phone is busy
o No Answer Forward-incoming calls
are forwarded if not answered after a period
of time.

3. Enter the number you want to forward to. For No-
Answer forward press BACK or FORWARD
arrows to select desired ring time to wait before
forwarding.
4. Press the Save soft key to accept the change.
Call Conference
1. Press the Conference soft key during and active
call, placing the call on hold.
2. Enter the number of the second party then press the
Send soft key.
3. Press the Conference soft key again when the
second party answers, joining all parties in the
conference call.
4. Press the End Call soft key to disconnect all
parties.
(Note: You can split the conference call into two individual calls by
pressing the Split soft key)
Call History
1. Press the History soft key when the phone is idle,
press UP or DOWN arrows to scroll through the list
2. Select an entry from the list and do the following:
o Press the Send soft key to place a call.
o Press the Delete soft key to delete the entry
from the list.
If you press the Option soft key you may also do the
following:
o Select Detail to view detailed information
about the entry.

o Select Add to Contacts to add the entry to
the local directory.
o Select Add to Blacklist to add the entry to
the blacklist.
o Select Delete All to delete all entries from
the list.
Voicemail:
Accessing Voicemail:
1. When the LED in the upper right corner of your
phone slowly flashes red, this indicates that one or
more message is waiting in the message center.
2. Press the Message key.
3. Enter your Password (Note: default password is
your extension number).
4. Follow the voice prompts to listen to your voice
messages.
To set up your voicemail at an office phone:
•Lift handset and press Message key or dial star (*)
and your extension.
•Voicemail will answer and request your Password.
•Enter your Password followed by pound sign (#),
(default password is your extension number, please
change it for security purposes).
•Follow prompts.
o Dial 0 for voicemail set up.
To check your voicemail at an office phone:
•Life handset and press Message key voicemail will
answer and request Password.
•Enter your Password followed by pound sign (#).
•Follow prompts for messages:

o Dial 2 for mailbox options (old mail/new
mail).
o Dial 1 to change folders.
To check your voicemail from outside of the office
•Call office number.
•When the auto-attendant answers, dial pound sign
(#), voicemail will an answer and requests Mailbox.
•Enter your mailbox number and you will be asked
for a password.
•Enter your password followed by the pound sign
(#).
•Follow prompts for messages (same as section
above)
.
Customizing Your Phone
Speed Dial
To configure a Speed Dial key:
1. Press the Menu soft key when the phone is idle,
select Call Features the DSS Keys.
2. Select the desired DSS key the press Enter soft key
3. Select Speed Dial from the Type field, select the
desired line from the Account ID field, enter a label
in the Label field, enter the number in the Value
field.
4. Press the Save soft key to accept the change.
To use the Speed Dial key:
1. Press the Speed Dial key to dial out the pre-set
number.

Contact Directory
To add a contact
1. Press the Directory soft key when the phone is idle
then select the desired group.
2. Press the Add soft key to add a contact.
3. Enter a unique contact name in the Name field and
contact numbers in the corresponding fields.
4. Press the Save soft key to accept the change.
To edit a contact
1. Press the Directory soft key when the phone is idle
then select the desired group.
2. Press UP or DOWN arrows to select the desired
content, press the Option soft key then select Detail
from the prompt list.
3. Edit the contact information.
4. Press the Save soft key to accept the change.
To delete a contact
1. Press the Directory soft key when the phone is idle
then select the desired group.
2. Press UP or DOWN arrows to select the desired
contact then press the Option soft key then select
Delete from the prompt list.
3. Press the OK soft key when the LCD screen
prompts “Delete selected contact”.
(Note: you can add contacts from the call history easily, refer to Call
History above)