ZKTeco BG2000 Series User manual

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 1 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposesonly.
www.zkteco.in.
User Manual
BG2000 Series Barrier Gate (APP Version)
Date:June2022
Doc Version: 1.1
English

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 1 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
Copyright © 2022ZKTECO CO., LTD.All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in
any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the
"Company"or "ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned
by their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in
and is the property of ZKTeco. The contents hereof should not be used or shared by the receiver with
any third party without the express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of
the supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please
contact ZKTecobefore starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for
the safe operation of the machine/unit/equipment that personnel has read, understood and followed
the safety instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract
conditions/documents shall prevail.The contract specific conditions/documents shall apply inpriority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the
warranty of any kind, including, without limitation, any warranty of design, merchantability or fitness
for a particular purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents
which are referenced by or linked to this manual. The entire risk as to the results and performance
obtained from using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential,
indirect, special, or exemplary damages, including, without limitation, loss of business, loss of profits,
business interruption, loss of business information or any pecuniary loss, arising out of, in connection

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 2 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
with, or relating to the use of the information contained in or referenced by this manual, even if ZKTeco
has been advised of the possibility of such damages.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated
into new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or
modify the information contained in the manual from time to time in the form of circulars, letters,
notes, etc. for better operation and safety of the machine/unit/equipment. The said additions or
amendments are meant for improvement /better operations of the machine/unit/equipment and such
amendments shall not give any right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any
non-compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operationof the machine and equipment
in conditionsdifferent from the prescribed conditions of themanual.
The product will be updated from time to time without prior notice. The latest operation procedures
and relevant documents are available on http://www.zkteco.in.
If there is anyissue relatedto the product, please contactus.
ZKTeco BiometricIndia Pvt Ltd.
Address B-1, KhataNo.31, Devasandra Industrial Estate,
Whitefield Main Road, Beside Phoenix Mall,
Mahadevapura, Bengaluru, Karnataka.
Phone 080 8628 1342
For business-relatedqueries, please write to us at sales@zkteco.in.
To know more about our global branches, visit www.zkteco.in.

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 3 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
About the Company
-
vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial
Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate
controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
Our security solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco
state-of-the-art 700,000 square foot ISO9001-certified manufacturing facility, we control
manufacturing, product design, componentassembly, and logistics/shipping,all under one roof.
The founders of ZKTeco have been determined for independent research and development of
biometric verification procedures and the productization of biometric verification SDK, which was
initially widely applied in PC security and identity authentication fields. With the continuous
enhancement of the development and plenty of market applications, the team has gradually
constructed an identity authentication ecosystem and smart security ecosystem, which are based on
biometric verification techniques. With years of experience in the industrialization of biometric
verifications, ZKTeco was officially established in 2007 and now has been one of the globally leading
enterprises in the biometric verification industry owning various patents and being selected as the
National High-tech Enterprise for 6 consecutive years. Its products are protected by intellectual
property rights.
About the Manual
This manualintroduces the operations of BG1000SeriesBarrier Gate (APPVersion).
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly
consistent with the actual products.

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 4 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
Document Conventions
Conventions used in this manual arelisted below:
GUI Conventions
For Software
Convention
Description
Bold font
Used to identify software interface names e.g., OK,Confirm, Cancel.
>
Multi-level menus are separated by these brackets. For example, File > Create >
Folder.
For Device
Convention
Description
< >
Button or key names for devices. For example, press<OK>.
[ ]
Window names, menu items, data table, and field names are inside square
brackets. For example, pop up the [New User]window.
/
Multi-level menus are separated by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention
Description
This represents a notethat needs to paymore attention to.
The general information which helps in performing the operations faster.
Theinformationwhichissignificant.
Care taken to avoid danger or mistakes.
The statement or event that warns of something or that serves as a cautionary
example.

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 5 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
Table of Contents
1OVERVIEW...........................................................................................................................................7
2FEATURES AND FUNCTIONALITIES...................................................................................................7
3SPECIFICATIONS.................................................................................................................................8
4APPEARANCE AND DIMENSIONS......................................................................................................9
5LEFT AND RIGHT DIRECTIONS...........................................................................................................9
6INSTALLATION PROCEDURE............................................................................................................10
INSTALLATION PRECAUTIONS................................................................................................................10
CABLE EMBEDDING...............................................................................................................................10
BOOM ARM INSTALLATION ...................................................................................................................10
6.3.1 BOOM ARMINSTALLATION PROCEDURE...............................................................................................................................10
7MAINBOARDWIRINGINSTRUCTIONS.............................................................................................12
WIRE CONNECTION OF THE NEW MAINBOARD.......................................................................................12
CONNECTION WITH LPRCAMERA..........................................................................................................12
CONNECTION WITH UHFSYSTEM..........................................................................................................13
CONNECTION WITH LOOP DETECTOR.....................................................................................................14
CONNECTION WITH VR10RADAR SENSOR ............................................................................................15
CONNECTION WITH INFRARED/PHOTOCELL DETECTOR ..........................................................................16
CONNECTION WITH DEVICE S WI-FI ......................................................................................................18
8FUNCTIONAL PARAMETER SETTINGS.............................................................................................20
MAINBOARD PARAMETER SETTINGS......................................................................................................20
8.1.1 OPERATING PROCEDURE.............................................................................................................................................................20
PARAMETER SETTINGS DESCRIPTION.....................................................................................................21
ERROR CODE ........................................................................................................................................24
REMOTE CONTROL PAIRING AND UNPAIRING(SUPPORT SETTING ON THE ZKBARRIER APP)....................24
8.4.1 PAIRING............................................................................................................................................................................................24
8.4.2 UNPAIRING......................................................................................................................................................................................25
SET DELAY FOR AUTOMATIC CLOSING AFTER OPENING THE BOOM ARM(SUPPORT SETTING ON THE
ZKBARRIER APP) ..............................................................................................................................................25
9BOOM ARMADJUSTMENTS.............................................................................................................26
DIMENSIONS ........................................................................................................................................26
HORIZONTAL AND VERTICALANGLE ADJUSTMENT OF BOOM ARM (MECHANICAL ADJUSTMENT)...........26

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 6 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
DIRECTION INTERCHANGE OF THE BOOM ARM.......................................................................................28
SPRING ADJUSTMENT ...........................................................................................................................28
10 PRODUCT PACKING LIST...........................................................................................................29
11 TROUBLESHOOTING .................................................................................................................30
12 SAFETY PRECAUTIONS..............................................................................................................32
13 TRANSPORTATION AND STORAGE ..........................................................................................32
14 WARRANTY................................................................................................................................32

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 7 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
1Overview
BG2000 series barrier gate adopts an elegant chassis design with a programmable control board and a
high-efficiency brushless DC motor. The built-in LED lights which indicates the on and off mode of
barrier gates, suitable for large parking lot. An aluminum foam straight barrier enhances anti-collision
ability and windresistance.
It has the advantages of high speed, efficiency, stable quality, user-friendly customization,
comprehensive performance, and so on. It can be used in real-time application areas such as offices,
hospitals, public places, residential areas to ease trafficissues.
2Features and Functionalities
•SupportZKBarrierAPPcontrol.
•Reversible left and right directions.
•Embedded programmable controller with Wi-Fi communication module.
•Interactive and stylish chassis LED design.
•DC 24V brushlessmotor with encoder.
•Barrier lift speed asfast as 0.6s.
•Automaticobstacledetection.
•24V backup battery can be usedto ensure the normal operation of the barrier when poweris off.
•Emergency opening.
•Automatic delay closing (No signal trigger, loop detector delay trigger).
•Adjustable angle of rise and fall.
•Boom connector with anti-collision function.

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 8 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
3Specifications
Model
BG2000L/R
OperatingSpeed
0.6s
Boom Arm Length
Boom Arm Type
Roundstraightboom
Chassis Dimension (L*W*H)
350*306*1070mm
ChassisWeight
45kg
MotorType
24V DC brushlessmotor
MotorMCBF
5 million times
OutputPower
100W
Rated Current
5A
PowerSupply
Input: AC110V/220V ±10%50/60Hz,
Output: DC24V 10A
Remote Control Distance
Operating Temperature
-30°C to 75°C
Operating Humidity
<90%
Chassis Housing Material
Powder coated cold rolledsheet
Protectionlevel
IP54
Duty Cycle
100%
Motor RatedSpeed
1500r/min

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 9 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
4Appearance and Dimensions
5Left and Right Directions
L: The chassis on the left,
the boom on the right.
R: The chassis on the right,
the boom on the left.

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 10 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
6Installation Procedure
Installation Precautions
•Install the parking barrier on a flattened ground. A cement foundation is required before
installationif the groundis not solid andflat.
•It is possible to reduce the length of the boom arm, but it cannot be increased. After the boom arm
has been cut, it is important to set the spring balance again to achieve a new balance. The bottom
of the spring containstwo plastic nuts designed to adjust the new balance.
•When poweredon, do notchange the wireconnection inside.
•Connect the GND to thecabinet for ensured protection.
Cable Embedding
1. a cable are required.
2. The route cables must pass through the protective sleeves.
3. Use a tool to open the cable tray on the ground.
Boom Arm Installation
6.3.1 Boom Arm Installation Procedure
1. Place the boom into theboom tray head according to the hole location.
2. Use the spannerto clamp the round boom by screws, gasket, and screws nuts.

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 11 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
Note:
•Before the barrier is powered on to run the test process, be sure to install the barrier boom arm of
the corresponding length for the test. If the barrier boom arm is not installed, please adjust and
remove the spring under the guidanceof a professional.
•If the length of the barrier boom arm is cut and adjusted, the tightness of the spring and the spring
quantity need to be adjusted accordingly to avoid the abnormal working status that cannot drop
the boom.
•During the installation of the boom, damage to the metal surface should be avoided as far as
possible to avoid rusting.

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 12 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
7Mainboard Wiring Instructions
•Please disconnect the power supply before wiring.
•Check carefullywhether the terminals are tightenedand whether the wiringis firm.
Wire Connection of the New Mainboard
Wiring diagram of new control board of the app version:
Connection with LPR Camera

BG2000 Series Barrier Gate (APP Version) User Manual
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⚫Confirm Barrier Gate Connection with LPR Device Installtion
Based on the project site planning, confirm the installation positions of exits and entrances, and then
install thewiring.
Connection with UHF System
Note: The Reader1 and 2 of Inbio260 Controller corresponds to LOCK1, Reader3 and 4 corresponds to
LOCK2.

BG2000 Series Barrier Gate (APP Version) User Manual
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⚫Confirm Barrier Gate Connection with UHF Device Installtion
Based on the project site planning, confirm the installation positions of exits and entrances, and then
install thewiring.
Connection with Loop Detector
⚫Anti-smash and Auto-close Function
Coil Circumference
Coil Number
3m
Based on requirements, ensure that the inductance is between
.
3m to 6m
5 to 6 turns
6m to 10m
4 to 5 turns
10m to 25m
3 turns
25m
2 turns

BG2000 Series Barrier Gate (APP Version) User Manual
P a g e | 15 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
⚫Confirm LoopCoil Install Position
Base on the type of lane, such as car lane type or motorcycle lane type to onfirm the length and width
of the loop coil installation.
Connection with VR10 Radar Sensor
⚫Anti-smash and Auto-close Function

BG2000 Series Barrier Gate (APP Version) User Manual
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⚫Confirm RadarMounting Holes
The installation hole of the radar is between 200 to 300mm from the inside of the straight boom and
650 to 800mm from the driveway ground (non-cement pier); the installation position is shown in the
figure.
Connection with Infrared/Photocell Detector
⚫Anti-smashFunction

BG2000 Series Barrier Gate (APP Version) User Manual
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⚫Anti-smash and Auto-close Function
⚫Confirm Photocell Detector Installtion
Note that the transmitter and receiver areinstall at the same parallel angles.

BG2000 Series Barrier Gate (APP Version) User Manual
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Connection with Device s Wi-FI
The Wi-Fi function is automatically turned on after the device is powered , and the phone can also be
connected to the Wi-Fi hotspot of the device after setting the function and parameters of the device
through theZKbarrier APP. It Supports both Androidand iOS systems. Operation details are as follows:
1. Open the ZKBarrier APP,click Wi-FiConnection, and then enter the connection page.
2. You can choose either Manual Connection orScan to Connect, here take Manual Connection as
an example, click Manual Connection, select the "ZKBarrier-XXXXXX" Wi-Fi name of the
correspondingdevice, and then enterthe defaultpassword 1234567890.
Note: For security reasons, it is recommended that you change the Wi-Fi connection password of
your device after the first successful connection.
3. After successful connection, you can implement some functions and parameter settings on the
APP accordingto the actual installation of the equipment in thefield.

BG2000 Series Barrier Gate (APP Version) User Manual
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