ZKTeco F18 User manual

Product Name and Model Number User Manual
Page | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.
User Manual
F18
Date: February 2023
Doc Version: 1.1
English

F18 User Manual
Page | 1 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Copyright © 2023 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any
way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by
their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the
safe operation of the machine/unit/equipment that personnel has read, understood and followed the
safety instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty
of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular
purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or
relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been
advised of the possibility of such damages.

F18 User Manual
Page | 2 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/equipment. The said additions or amendments are meant for
improvement /better operations of the machine/unit/equipment and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any
non-compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com.
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business related queries, please write to us at: [e-mail].
To know more about our global branches, visit www.zkteco.com.

F18 User Manual
Page | 3 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was
officially established in 2007 and now has been one of the globally leading enterprises in the biometric
verification industry owning various patents and being selected as the National High-tech Enterprise for 6
consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the operations of F18.
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products.
Features and parameters with ★are not available in all devices.

F18 User Manual
Page | 4 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
For Software
Convention Description
Bold font Used to identify software interface names e.g., OK, Confirm, Cancel.
>Multi-
level menus are separated by these brackets. For example, File > Create >
Folder.
For Device
Convention Description
< > Button or key names for devices. For example, press <OK>.
[ ]
Window names, menu items, data table, and field names are inside square
brackets. For example, pop up the [New User] window.
/Multi-level menus are
separated by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This represents a note that needs to pay more attention to.
The general information which helps in performing the operations faster.
The information which is significant.
Care taken to avoid danger or mistakes.
The statement or event that warns of something or that serves as a cautionary
example.

F18 User Manual
Page | 5 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Table of Contents
DATA SECURITY STATEMENT ..................................................................................................................... 7
SAFETY MEASURES ..................................................................................................................................... 7
1OVERVIEW.......................................................................................................................................... 10
APPEARANCE............................................................................................................................................................................................10
TERMINAL BLOCK....................................................................................................................................................................................11
2INSTALLATION................................................................................................................................... 11
INSTALLATION OF WALL-MOUNT ....................................................................................................................................................11
WIRING DIAGRAM...................................................................................................................................................................................12
2.2.1 LOCK CONNECTION .................................................................................................................................................................................... 12
2.2.2 DOOR BELL & DOOR SENSOR & EXIT BUTTON & ALARM CONNECTION..................................................................................... 13
2.2.3 RS485 AND RS232 CONNECTION............................................................................................................................................................ 13
2.2.4 WIEGAND READER CONNECTION........................................................................................................................................................... 13
2.2.5 POWER CONNECTION ................................................................................................................................................................................ 14
2.2.6 ETHERNET CONNECTION........................................................................................................................................................................... 14
3INSTRUCTION FOR USE ..................................................................................................................... 15
FINGER POSITIONING ............................................................................................................................................................................15
STANDBY INTERFACE.............................................................................................................................................................................15
VERIFICATION MODE .............................................................................................................................................................................16
3.3.1 FINGERPRINT VERIFICATION..................................................................................................................................................................... 16
3.3.2 CARD VERIFICATION ................................................................................................................................................................................... 17
3.3.3 PASSWORD VERIFICATION........................................................................................................................................................................ 18
4MAIN MENU ....................................................................................................................................... 20
5USER MANAGEMENT......................................................................................................................... 21
USER REGISTRATION..............................................................................................................................................................................21
5.1.1 REGISTER A USER ID AND NAME............................................................................................................................................................. 21
5.1.2 SETTING THE USER ROLE ........................................................................................................................................................................... 21
5.1.3 REGISTER FINGERPRINT.............................................................................................................................................................................. 22
5.1.4 REGISTER CARD NUMBER.......................................................................................................................................................................... 23
5.1.5 REGISTER PASSWORD................................................................................................................................................................................. 23
5.1.6 ACCESS CONTROL ROLE ............................................................................................................................................................................ 24
SEARCH USER............................................................................................................................................................................................25
EDIT USER...................................................................................................................................................................................................25
DELETING USER........................................................................................................................................................................................26
DISPLAY STYLE.........................................................................................................................................................................................27
6USER ROLE ......................................................................................................................................... 28
7COMMUNICATION SETTINGS............................................................................................................ 30
ETHERNET SETTINGS..............................................................................................................................................................................30
SERIAL COMM. SETTINGS.....................................................................................................................................................................31
PC CONNECTION .....................................................................................................................................................................................32
CLOUD SERVER SETTING ......................................................................................................................................................................32
WIEGAND SETUP .....................................................................................................................................................................................33
7.5.1 WIEGAND INPUT .......................................................................................................................................................................................... 33

F18 User Manual
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7.5.2 WIEGAND OUTPUT...................................................................................................................................................................................... 35
7.5.3 CARD FORMAT DETECT AUTOMATICALLY .......................................................................................................................................... 35
8SYSTEM SETTINGS............................................................................................................................. 36
DATE AND TIME .......................................................................................................................................................................................36
ATTENDANCE............................................................................................................................................................................................36
FINGERPRINT PARAMETERS ................................................................................................................................................................37
FACTORY RESET .......................................................................................................................................................................................38
USB UPGRADE ..........................................................................................................................................................................................39
9PERSONALIZE SETTINGS................................................................................................................... 40
INTERFACE SETTINGS.............................................................................................................................................................................40
VOICE SETTINGS.......................................................................................................................................................................................41
BELL SCHEDULES.....................................................................................................................................................................................41
PUNCH STATES OPTIONS.....................................................................................................................................................................42
SHORTCUT KEYS MAPPINGS...............................................................................................................................................................44
10 DATA MANAGEMENT ........................................................................................................................ 45
DELETE DATA............................................................................................................................................................................................45
DATA BACKUP..........................................................................................................................................................................................46
DATA RESTORATION..............................................................................................................................................................................47
11 ACCESS CONTROL ............................................................................................................................. 48
ACCESS CONTROL OPTIONS...............................................................................................................................................................48
TIME SCHEDULE.......................................................................................................................................................................................50
HOLIDAYS ..................................................................................................................................................................................................51
ACCESS GROUP SETTINGS ...................................................................................................................................................................52
COMBINED VERIFICATION ...................................................................................................................................................................53
ANTI-PASSBACK SETUP.........................................................................................................................................................................54
DURESS OPTIONS SETTINGS...............................................................................................................................................................55
12 USB MANAGER................................................................................................................................... 56
USB DOWNLOAD.....................................................................................................................................................................................56
USB UPLOAD.............................................................................................................................................................................................57
DOWNLOAD OPTIONS SETTINGS .....................................................................................................................................................57
13 ATTENDANCE SEARCH ...................................................................................................................... 58
14 AUTOTEST .......................................................................................................................................... 59
15 SYSTEM INFORMATION..................................................................................................................... 60
16 CONNECT TO ZKBIOACCESS IVS SOFTWARE ................................................................................... 61
SET THE COMMUNICATION ADDRESS ............................................................................................................................................61
ADD DEVICE ON THE SOFTWARE......................................................................................................................................................61
ADD PERSONNEL ON THE SOFTWARE............................................................................................................................................62
17 CONNECT TO ZKBIOTIME 8.0 SOFTWARE★..................................................................................... 63
SET THE COMMUNICATION ADDRESS ............................................................................................................................................63
ADD DEVICE ON THE SOFTWARE......................................................................................................................................................63
ADD PERSONNEL ON THE SOFTWARE............................................................................................................................................64
18 TROUBLESHOOTING.......................................................................................................................... 65
PRIVACY POLICY ....................................................................................................................................... 66
ECO-FRIENDLY OPERATION ..................................................................................................................... 68

F18 User Manual
Page | 7 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Data Security Statement
ZKTeco, as a smart product supplier, may also need to know and collect some of your personal information
in order to better assist you in using ZKTeco's goods and services, and will treat your privacy carefully by
developing a Privacy Policy.
Please read and understand completely all the privacy protection policy regulations and key points that
appear on the device before using ZKTeco products.
As a product user, you must comply with applicable laws and regulations related to personal data
protection when collecting, storing, and using personal data, including but not limited to taking protective
measures for personal data, such as performing reasonable rights management for devices, strengthening
the physical security of device application scenarios, and so on.
Safety Measures
The below instructions intend to ensure that the user can use the product correctly to avoid danger or
property loss. The following precautions are to keep users safe and prevent any damage. Please read
carefully before installation.
Noncompliance with instructions could lead to product damage or physical injury (may even cause
death).
1. Read, follow, and retain instructions - All safety and operational instructions must be properly
read and followed before bringing the device into service.
2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions.
3. Accessories - Use only manufacturer-recommended or product-sold accessories. Please do not use
any other components other than manufacturer suggested materials.
4. Precautions for the installation – Do not place this device on an unstable stand or frame. It may
fall and cause serious injury to persons and damage to the device.
5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you to
hazardous voltages or other hazards.
6. Damage requiring service - Disconnect the system from the Mains AC or DC power source and
refer service personnel under the following conditions:
When cord or connection control is affected.
When the liquid spilled, or an item dropped into the system.
If exposed to water or due to inclement weather (rain, snow, and more).
If the system is not operating normally, under operating instructions.
Just change controls defined in operating instructions. Improper adjustment of the controls may
result in damage and involve a qualified technician to return the device to normal operation.
And do not connect multiple devices to one power adapter as adapter overload can cause over-

F18 User Manual
Page | 8 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
heat or fire hazard.
7. Replacement parts - When replacement parts are needed, service technicians must only use
replacement parts provided by the supplier. Unauthorized substitutes can result in a burn, shock,
or other hazards.
8. Safety check - On completion of service or repair work on the unit, ask the service technician to
perform safety checks to ensure proper operation of the device.
9. Power sources - Operate the system only from the label's power source form. If the sort of power
supply to use is unclear, call your dealer.
10. Lightning - Can install external lightning conductors to protect against electrical storms. It stops
power-ups from destroying the system.
Recommended installing the devices in areas with limited access.
Electrical Safety
Before connecting an external cable to the device, complete grounding properly, and set up surge
protection; otherwise, static electricity will damage the mainboard.
Make sure that the power has been disconnected before you wire, install, or dismantle the device.
Ensure that the signal connected to the device is a weak-current (switch) signal; otherwise,
components of the device will get damaged.
Ensure that the standard voltage applicable in your country or region is applied. If you are not sure
about the endorsed standard voltage, please consult your local electric power company. Power
mismatch may cause a short circuit or device damage.
In the case of power supply damage, return the device to the professional technical personnel or
your dealer for handling.
To avoid interference, keep the device far from high electromagnetic radiation devices, such as
generators (including electric generators), radios, televisions, (especially CRT) monitors, or speakers.
Operation Safety
If smoke, odour, or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service centre.
Transportation and other unpredictable causes may damage the device hardware. Check whether
the device has any intense damage before installation.
If the device has major defects that you cannot solve, contact your dealer as soon as possible.
Dust, moisture, and abrupt temperature changes can affect the device's service life. You are
advised not to keep the device under such conditions.
Do not keep the device in a place that vibrates. Handle the device with care. Do not place heavy
objects on top of the device.

F18 User Manual
Page | 9 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Do not apply rosin, alcohol, benzene, pesticides, and other volatile substances that may damage
the device enclosure. Clean the device accessories with a piece of soft cloth or a small amount of
cleaning agent.
If you have any technical questions regarding usage, contact certified or experienced technical
personnel.
Note:
Make sure whether the positive polarity and negative polarity of the DC 12V power supply is
connected correctly. A reverse connection may damage the device. It is not advisable to connect
the AC 24V power supply to the DC 12V input port.
Make sure to connect the wires following the positive polarity and negative polarity shown on the
device's nameplate.
The warranty service does not cover accidental damage, damage caused by mis-operation, and
damage due to independent installation or repair of the product by the user.

F18 User Manual
Page | 10 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
1Overview
Appearance

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Terminal Block
2Installation and Wiring
Installation of Wall-mount
Before the installation, please connect the cables to the connectors.
1. Fix back plate to the wall.
2. Mount the device on the back plate.
3. Secure the device and back plate.

F18 User Manual
Page | 12 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Wiring Diagram
2.2.1 Lock Connection
The system supports Normally Opened Lock and Normally Closed Lock.
The NO LOCK (normally opened at power on) is connected with 'NO1' and 'COM' terminals, and the NC
LOCK (normally closed at power on) is connected with 'NC1' and 'COM' terminals.
Take NC Lock as an example below:

F18 User Manual
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2.2.2 Door Bell & Door Sensor & Exit Button & Alarm Connection
2.2.3 RS485 and RS232 Connection
Note: RS232 for TA push firmware connect to the Printer.
2.2.4 Wiegand Reader Connection

F18 User Manual
Page | 14 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
2.2.5 Power Connection
Recommended power supply:
1. 12V ± 10%, at least 500mA.
2. To share the power with other devices, use a power supply with higher current ratings.
2.2.6 Ethernet Connection
Set ethernet parameters refer to 7.1 Ethernet Settings.
Note: The IP address should be able to communicate with the ZKBioAccess IVS server, preferably in the
same network segment with the server address.

F18 User Manual
Page | 15 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
3Instruction for Use
Before getting into the device features and functions, it is recommended to be familiar with the below
fundamentals.
Finger Positioning
Recommended fingers: Index, middle, or ring fingers; avoid using the thumb or pinky, as they are difficult
to accurately press onto the fingerprint reader.
Note: Please use the correct method when pressing your fingers onto the fingerprint reader for
registration and identification. Our company will assume no liability for recognition issues that may result
from incorrect usage of the product. We reserve the right of final interpretation and modification
concerning this point.
Standby Interface
After connecting the power supply, the following standby interface is displayed:
Tap number button to enter the User ID input interface.
When there is no Super Administrator set in the device, tap M/OK to go to the menu.
After adding a Super Administrator on the device, it requires the Super Administrator’s verification
before opening the menu functions.
Too close to the edge
Vertical
Too low

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Page | 16 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Note:For the security of the device, it is recommended to register a super administrator the first time
you use the device.
Verification Mode
3.3.1 Fingerprint Verification
1: N Fingerprint Verification Mode
Compares the fingerprint that is being pressed onto the fingerprint reader with all of the fingerprint data
that is stored in the device.
The device enters the fingerprint authentication mode when a user presses his/her finger onto the
fingerprint scanner.
Please follow the correct way to place your finger onto the sensor. For details, please refer to section
Finger Positioning.
Verification is successful:
Verification is failed:
1: 1 Fingerprint Verification Mode
Compares the fingerprint that is being pressed onto the fingerprint reader with the fingerprints that are
linked to User ID input via the virtual keyboard.
Users may verify their identities with 1:1 verification mode when they cannot gain access with 1: N
authentication method.
Enter the user ID by using keypad on the initial interface. Then press M/OK to enter 1:1 fingerprint
verification mode.

F18 User Manual
Page | 17 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
If the user has registered face and password in addition to his/her fingerprints and the verification method
is set to Password/Fingerprint/Face verification, the following screen will appear. Select Fingerprint to
enter fingerprint verification mode.
Press the fingerprint to verify.
Verification is successful:
Verification is failed:
3.3.2 Card Verification
It compares the acquired card information with all card data registered in the device. Following are the
display screen after putting a correct card and a wrong card respectively.
Verification is successful:
Verification is failed:

F18 User Manual
Page | 18 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
3.3.3 Password Verification
The device compares the entered password with the registered password of the given User ID.
Enter the user ID by using keypad on the initial interface. Then press M/OK to enter the 1:1 password
verification mode.
If an employee registers fingerprint in addition to password, the following screen will appear. Select
Password and press M/OK to enter password verification mode.
Input the password and press M/OK.

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Following are the display screen after entering a correct password and a wrong password respectively.
Verification is successful:
Verification is failed: