ZKTeco SpeedFace-V5L User manual

Product Name and Model Number User Manual
Page | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.
User Manual
SpeedFace-V5L [TI]
Date: July 2020
Doc Version: 1.0
English

SpeedFace-V5L [TI] User Manual
Page | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Copyright © 2020 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any
way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by
their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the
safe operation of the machine/unit/equipment that personnel has read, understood and followed the
safety instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty
of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular
purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or

SpeedFace-V5L [TI] User Manual
Page | 2 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been
advised of the possibility of such damages.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/equipment. The said additions or amendments are meant for
improvement /better operations of the machine/unit/equipment and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any
non-compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 26, 188 Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business related queries, please write to us at: [e-mail].
To know more about our global branches, visit www.zkteco.com.

SpeedFace-V5L [TI] User Manual
Page | 3 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was
officially established in 2007 and now has been one of the globally leading enterprises in the biometric
verification industry owning various patents and being selected as the National High-tech Enterprise for 6
consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the operations of SpeedFace-V5L [TI] Product.
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products.
Features and parameters with ★are not available in all devices.

SpeedFace-V5L [TI] User Manual
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Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
For Software
Convention Description
Bold font Used to identify software interface names e.g. OK, Confirm, Cancel
> Multi-level menus are separated by these brackets. For example, File > Create >
Folder.
For Device
Convention Description
< > Button or key names for devices. For example, press <OK>
[ ]
Window names, menu items, data table, and field names are inside square
brackets. For example, pop up the [New User] window
/ Multi-level menus are separated
by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This implies about the notice or pays attention to, in the manual
The general information which helps in performing the operations faster
The information which is significant
Care taken to avoid danger or mistakes
The statement or event that warns of something or that serves as a cautionary
example.

SpeedFace-V5L [TI] User Manual
Page | 5 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Table of Contents
1SAFETY MEASURES.............................................................................................................................. 7
2OVERVIEW............................................................................................................................................ 8
3INSTRUCTION FOR USE ....................................................................................................................... 9
FINGER POSITIONING......................................................................................................................................................................................93.1
STANDING POSITION,POSTURE AND FACIAL EXPRESSION..........................................................................................................................93.2
PALM REGISTRATION ....................................................................................................................................................................................103.3
FACE REGISTRATION .....................................................................................................................................................................................113.4
STANDBY INTERFACE ....................................................................................................................................................................................123.5
VIRTUAL KEYBOARD......................................................................................................................................................................................143.6
VERIFICATION MODE ....................................................................................................................................................................................153.7
3.7.1 PALM VERIFICATION ................................................................................................................................................................................... 15
3.7.2 FINGERPRINT VERIFICATION..................................................................................................................................................................... 17
3.7.3 FACIAL VERIFICATION ................................................................................................................................................................................ 19
3.7.4 PASSWORD VERIFICATION........................................................................................................................................................................ 22
3.7.5 COMBINED VERIFICATION......................................................................................................................................................................... 25
4MAIN MENU ....................................................................................................................................... 27
5USER MANAGEMENT......................................................................................................................... 28
USER REGISTRATION .....................................................................................................................................................................................285.1
5.1.1 USER ID AND NAME .................................................................................................................................................................................... 28
5.1.2 USER ROLE ..................................................................................................................................................................................................... 29
5.1.3 PALM ............................................................................................................................................................................................................... 29
5.1.4 FINGERPRINT................................................................................................................................................................................................. 30
5.1.5 FACE................................................................................................................................................................................................................. 31
5.1.6 PASSWORD.................................................................................................................................................................................................... 32
5.1.7 USER PHOTO ................................................................................................................................................................................................. 32
5.1.8 ACCESS CONTROL ROLE............................................................................................................................................................................ 33
SEARCH FOR USERS.......................................................................................................................................................................................345.2
EDIT USER......................................................................................................................................................................................................345.3
DELETE USER.................................................................................................................................................................................................355.4
6USER ROLE ......................................................................................................................................... 36
7COMMUNICATION SETTINGS............................................................................................................ 38
NETWORK SETTINGS .....................................................................................................................................................................................387.1
SERIAL COMM ...............................................................................................................................................................................................407.2
PC CONNECTION ..........................................................................................................................................................................................407.3
WIRELESS NETWORK.....................................................................................................................................................................................417.4
CLOUD SERVER SETTING...............................................................................................................................................................................437.5
WIEGAND SETUP...........................................................................................................................................................................................447.6
7.6.1 WIEGAND INPUT .......................................................................................................................................................................................... 44
7.6.2 WIEGAND OUTPUT...................................................................................................................................................................................... 47

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8SYSTEM SETTINGS............................................................................................................................. 48
DATE AND TIME ............................................................................................................................................................................................488.1
ACCESS LOGS SETTING.................................................................................................................................................................................498.2
FACE PARAMETERS .......................................................................................................................................................................................518.3
FINGERPRINT PARAMETERS ..........................................................................................................................................................................548.4
PALM PARAMETERS ......................................................................................................................................................................................558.5
FACTORY RESET.............................................................................................................................................................................................568.6
DETECTION MANAGEMENT..........................................................................................................................................................................578.7
9PERSONALIZE SETTINGS................................................................................................................... 59
INTERFACE SETTINGS ....................................................................................................................................................................................599.1
VOICE SETTINGS ............................................................................................................................................................................................609.2
BELL SCHEDULES...........................................................................................................................................................................................619.3
PUNCH STATES OPTIONS .............................................................................................................................................................................629.4
SHORTCUT KEY MAPPINGS ..........................................................................................................................................................................639.5
10 DATA MANAGEMENT .................................................................................................................... 66
DELETE DATA................................................................................................................................................................................................6610.1
11 ACCESS CONTROL.......................................................................................................................... 68
ACCESS CONTROL OPTIONS ........................................................................................................................................................................6911.1
TIME SCHEDULE ............................................................................................................................................................................................7011.2
HOLIDAYS......................................................................................................................................................................................................7211.3
COMBINED VERIFICATION.............................................................................................................................................................................7311.4
ANTI-PASSBACK SETUP.................................................................................................................................................................................7511.5
DURESS OPTIONS..........................................................................................................................................................................................7611.6
12 ATTENDANCE SEARCH .................................................................................................................. 77
13 AUTOTEST ...................................................................................................................................... 79
14 SYSTEM INFORMATION................................................................................................................. 80
15 CONNECT TO ZKBIOACCESS MTD SOFTWARE............................................................................. 81
SET THE COMMUNICATION ADDRESS..........................................................................................................................................................8115.1
ADD DEVICE ON THE SOFTWARE .................................................................................................................................................................8215.2
ADD PERSONNEL ON THE SOFTWARE .........................................................................................................................................................8315.3
REAL-TIME MONITORING ON THE ZKBIOACCESS MTD SOFTWARE .........................................................................................................8415.4
APPENDIX 1 ............................................................................................................................................... 85
REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES..............................................................................85
REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA ..........................................................................................................................86
APPENDIX 2 ............................................................................................................................................... 87
STATEMENT ON THE RIGHT TO PRIVACY..................................................................................................................................................................87
ECO-FRIENDLY OPERATION......................................................................................................................................................................................88

SpeedFace-V5L [TI] User Manual
Page | 7 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
1Safety Measures
The following precautions are to keep the user’s safety and prevent any damage. Please read
carefully before installation.
1. Read, follow, and retain instructions - All safety and operational instructions must be properly
read and followed before bringing the device into service.
2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions.
3. Accessories - Use only manufacturer-recommended or product-sold accessories. Accessories not
recommended by the manufacturer must not be used.
4. Precautions for the installation – Do not place this device on an unstable stand or frame. It may
fall and cause serious injury to persons and damage to the device.
5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you to
hazardous voltages or other hazards.
6. Damage requiring service - Disconnect the system from the main AC or DC power source and
refer service personnel under the following conditions:
•When cord or connection control is affected.
•When the liquid was spilled, or an item dropped into the system.
•If exposed to water and/or inclement weather (rain, snow, and more).
•If the system is not operating normally under operating instructions.
Just change controls defined in operating instructions. Improper adjustment of other controls may
result in damage and involve a qualified technician to return the device to normal operation.
7. Replacement parts - When replacement parts are needed, service technicians must only use
replacement parts provided by the supplier. Unauthorized substitutes can result in a burn, shock,
or other hazards.
8. Safety check - On completion of service or repair work on the unit, ask the service technician to
perform safety checks to ensure proper operation of the unit.
9. Power sources - Operate the system only from the label's power source form. If the sort of power
supply to use is unclear, call your dealer.
10. Lightning - External lightning conductors can be installed to protect against electrical storms. It
stops power-ups destroying the system.
The devices should be installed in areas with limited access.

SpeedFace-V5L [TI] User Manual
Page | 8 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
2Overview
SpeedFace-V5L [TI] uses Thermal Imaging Intelligent Engineering Facial Recognition algorithms and
the latest Computer Vision Technology. It supports both facial and palm verification with large capacity
and speedy recognition, as well as improves security performance in all aspects.
It adopts touchless recognition technology and new functions namely Temperature Detection and
Masked Individual Identification which eliminates hygiene concerns effectively. It is also equipped with
the ultimate Ant Spoofing algorithm for facial recognition against almost all types of fake photos and
videos attack. It has 3-in-1 palm recognition (Palm Shape, Palm Print, and Palm Vein) is performed in 0.35
sec per hand; the palm data acquired is compared with a maximum of 3,000 palm templates.
The terminal with temperature and mask detection is a perfect device to help reduce the spread of germs
and help prevent infections at each access point of any premises and public areas such as hospitals,
factories, schools, commercial buildings, stations during the recent global public health issue with its fast
and accurate body temperature measurement and masked individual identification functions during facial
and palm verification.
Features
•Visible Light Facial Recognition.
•Better hygiene with touchless biometric authentication, temperature detection and masked
individual identification.
•Thermal Imaging Temperature Detection, 0.1s high-speed detection, measurement distance of 30
to 120cm.
•Anti-spoofing algorithm against print attack (laser, color and B/W photos), videos attack and 3D
mask attack.
•Multiple Verification Methods: Face / Palm / Fingerprint / Password
Special Functions
•Mask detection.
•Body temperature detection.
•Temperature Measurement Distance: 30cm ~ 120cm (0.98ft~ 3.94ft).
•Temperature Measurement Accuracy: ±0.3°C (±0.54°F)
(Tested at a distance of 80cm (2.63ft) under 25°C (77° F) temperature)
•Temperature Measurement Range: 20°C ~ 50°C (68°F ~ 122°F)

SpeedFace-V5L [TI] User Manual
Page | 9 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
3Instruction for Use
Before getting into the Device features and its functions, it is recommended to be familiar to the below
fundamentals.
Finger Positioning3.1
Recommended fingers: It is recommended to use index, middle, or ring finger for registration and avoid
using the thumb or pinky, as they are difficult to accurately press onto the fingerprint reader.
NOTE: Please use the correct method when pressing your fingers onto the fingerprint reader for
registration and identification. Our company will assume no liability for recognition issues that may result
from incorrect usage of the product. We reserve the right of final interpretation and modification
concerning this point.
Standing Position, Posture and Facial Expression3.2
The recommended distance
Too close to the edge
Vertical
Too low
The distance between the device and a user whose height is
in a range of 1.55m-1.85m is recommended to be 0.3-2.5m.
Users may slightly move forward or backward to improve
the quality of facial images captured.

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Recommended Standing Posture and Facial Expression
Standing Posture Facial Expression
NOTE:Please keep your facial expression and standing posture natural while enrolment or verification.
Palm Registration3.3
Place your palm in the palm multi-mode collection area, such that the palm is placed parallel to the device.
Make sure to keep space between your fingers.
NOTE: Place your palm within 30-50cm of the device.

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Face Registration3.4
Try to keep the face in the centre of the screen during registration. Please face towards the camera and
stay still during face registration. The screen should look like this:
Correct face registration and authentication method
Recommendation for registering a face
When registering a face, maintain a distance of 40cm to 80cm between the device and the
face.
Be careful not to change your facial expression. (smiling face, drawn face, wink, etc.)
If you do not follow the instructions on the screen, the face registration may take longer or
may fail.
Be careful not to cover the eyes or eyebrows.
Do not wear hats, masks, sunglasses, or eyeglasses.
Be careful not to display two faces on the screen. Register one person at a time.
It is recommended for a user wearing glasses to register both faces with and without glasses.
Recommendation for authenticating a face
Ensure that the face appears inside the guideline displayed on the screen of the device.
If the glasses have been changed, authentication may fail. If the face without glasses has
been registered, authenticate the face without glasses further. If the face with glasses has
been registered, authenticate the face with the previously worn glasses.

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If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses, authentication
may fail. Do not cover the face, allow the device to recognize both the eyebrows and the
face.
Standby Interface3.5
After connecting the power supply, the following standby interface is displayed:
•Click to enter the User ID input interface.
•When there is no Super Administrator set in the device, tap to go to the menu.
•After setting the Super Administrator on the device, it requires the Super Administrator’s
verification before entering the menu functions.
NOTE: For the security of the device, it is recommended to register super administrator the first
time you use the device.
•The punch state options can also be displayed and used directly on the standby interface. Click
anywhere on the screen apart from the icons, and six shortcut keys appears on the screen, as
shown in the figure below:

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•Press the corresponding punch state key to select your current punch state, which is displayed in
green.
NOTE:The punch state options are off by default and need to be changed to other option in the "9.4
Punch States Options" in order to get the punch state options on the standby screen.

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Virtual Keyboard3.6
NOTE:
The device supports the input in Chinese language, English language, numbers, and symbols.
•Click [En] to switch to the English keyboard.
•Press [123] to switch to the numeric and symbolic keyboard.
•click [ABC] to return to the alphabetic keyboard.
•Click the input box, virtual keyboard appears.
•Click [ESC] to exit the virtual keyboard.

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Verification Mode3.7
3.7.1 Palm Verification
1: N Palm Verification mode
In this verification mode, the device compares the palm image collected by the palm collector with all the
palm data in the device.
The device automatically distinguishes between the palm and the face verification mode as the user
places his/her palm in the scanning area. Then the palm image is collected by the palm collector, and the
device matches the collected palm image with all the registered palm and returns an output.
1: 1 Palm Verification mode
Click the button on the main screen to enter 1:1 palm verification mode and input the user ID and
press [OK], as shown in image below.

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If the user has registered the fingerprint, face, and password in addition to his/her palm, and the
verification method is set to palm/ fingerprint/ face/ password verification, the following screen will
appear. Select the palm icon to enter palm verification mode. Then place your palm for verification.

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3.7.2 Fingerprint Verification
1: N fingerprint verification mode
In this verification mode, the device compares the fingerprint that is being pressed onto the fingerprint
reader with all the fingerprint data that is stored in the device and returns an output.
The device enters the fingerprint authentication mode when a user presses his/her finger onto the
fingerprint scanner.
NOTE:Please follow the correct way to place your finger onto the sensor. For details, please refer to Finger
Positioning
Verification is successful. Verification is failed.
1: 1 fingerprint verification mode
In this mode, the device compares the fingerprint that is being pressed onto the fingerprint reader with
the fingerprints that are linked to the User ID input via the virtual keyboard.
Users may try verifying their identities with 1:1 verification mode when they cannot gain access with 1: N
authentication method.
Click the button on the main screen to enter 1:1 fingerprint verification mode and input the user ID
and press [OK].

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If the user has registered palm, face, and password in addition to his/her fingerprints, and the verification
method is set to palm/ fingerprint/ face /password verification, the following screen will appear. Select the
fingerprint icon to enter fingerprint verification mode. Then take fingerprint by pressing onto the
fingerprint reader for verification.

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3.7.3 Facial Verification
1:N Facial Verification
1. Conventional verification
In this verification mode, the device compares the collected facial images with all face data registered in
the device. The following is the pop-up prompt of a successful comparison result.
2. Enable temperature screening with infrared
When the user enables the Enable temperature screening with infrared function, during user
verification, in addition to the conventional verification method, the user's face must be aligned with the
temperature measurement area to measure the body temperature before the verification can be
conducted. The following are the popups of the comparison result prompt interface. (Note: This function is
only applicable to products with temperature measurement module.)