ZKTeco G4 User manual

Quick Start Guide
Applicable Model: G4[QR]
Version: 1.0
Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between
the actual product and the written information in this manual.

Do not expose to direct sunlight, water, dust and soot.
Do not place any magnetic objects near the product. Magnetic objects
such as magnets, CRT, TV, monitors or speakers may damage the device.
Do not place the device next to heating equipment.
Prevent water, drinks or chemicals leaking into the device.
This product is not intended for use by children unless they are
supervised.
Do not drop or damage the device.
Do not disassemble, repair or modify the device.
Do not use the device for any purpose other than those specified.
Remove dusts or dirts regularly. While cleaning, wipe dust off with a
smooth cloth or towel instead of water.
Contact your supplier in case of any problem!
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Safety Precautions
Before installation, please read the following precautions carefully to prevent
the risks and danger to this product, users or any other person.

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1) The recommended distance
For the user’s height ranging from 1.5m to 1.8m, the recommended device height is 1.55m
from the ground. It can be adjusted and installed according to the user’s average height.
a. The recommended position
The registration and verification position of the device shouldn’t be changed to avoid
affecting the verification accuracy. If it is necessary to move the device, then move it
horizontally keeping the vertical height same.
1.55m
1.55m 1.55m
User Registration

During registration, please adjust your position and keep your face inside the green frame.
2) The recommended and not-recommended facial expressions:
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3) Registration
User Registration

4
IR Camera
Visible Light Camera
IR LED
LED
QR Code Scanner
IC Card Reader
7-Inch HD
Capacitive
Touch Screen
Reset Button
USB Port
Front
Speaker
Side
Bottom
Device Overview

5
Product Dimensions
(264.0mm)
10.4in
(112.0mm)
4.4in
(51.0mm)
2.0in
(79.5mm)
3.1in
(182.8mm)
7.2in
Product PIN Diagram
Ethernet Port
Power Port
+12V GND IWD0 IWD1 WD0 WD1
Wiegand In Wiegand
Output
Power Out
NO COM NC +12V GND
Lock
SEN GND BUT NO COM NC
Button SensorLock
Tamper Switch
Power In
Device Overview

Mounting the device on wall
6
2
Fix the back plate to the wall using
wall mounting screws.
4
Fasten the device to the back plate
with a security screw.
Attach the device to the back plate.
3
1
1.2m
78
G4 Mounting template
(Only for your reference)
Wiring Hole
Before installing the device, please paste this template
onto the desired installation place, and then drill holes
and lay cables according to the marks on the template.
Instruc tion for using this template:
Mounting Hole Mounting Hole Mounting Hole
Baseline
Recommended height from the ground is 1.2m
and can be adjusted according to the personnel
average height.
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10
11
12
13
14
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Mounting Hole Mounting Hole
Mounting Hole Mounting Hole Mounting Hole
Paste the mounting template sticker onto
the wall, and drill holes according to it.
①
②
Product Installation

7
LAN Connection
Power Connection
Recommended power supply
To share the device’s power with other devices, use a power supply with higher current
ratings.
Rating of 12V and 3A
Click [COMM.] > [Ethernet] > [IP Address] , input the IP address and click [OK].
12V DC Adaptor
8
7
6
5
4
3
2
1
PC
Ethernet & Power Connection

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The system supports both Normally Opened Lock and Normally Closed Lock. The NO
Lock (normally opened when powered) is connected with ‘NO’ and ‘COM’ terminals, and the
NC Lock (normally closed when powered) is connected with ‘NC’ and ‘COM’ terminals. The
power can be shared with the lock or can be used separately for the lock, as shown in the
example with NC Lock below:
Device not sharing power with the NC lock:
Device sharing power with the NC lock:
BUT
GND
SEN
COM
NC
NO
NC Lock
Lock Power
FR107
+12V
GND
DC12V
BUT
GND
SEN
COM
NC
NO
NC Lock
FR107
+12V
GND
DC12V
Lock Relay Connection

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Door Sensor
BUT
GND
SEN
COM
NC
NO
Exit Button
EXIT
No Touch
Button & Sensor Connection
Alarm Connection
Alarm power
Alarm
COM
NC
NO
Wiegand Connection
Wiegand Reader
+12V
GND
IWD0
IWD1
WD0
WD1
Wiegand In Port
Wiegand Device
Connecting Other Devices

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WAN
PC
Option A Option B
TCP/IP
3G
PC
Switch
Door Sensor
Exit Button
Lock
Alarm
Standalone Installation

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Enroll New User
Tap Main Menu > User Mgt. > . The settings include entering ID, Name, choosing User
Role, Enroll Card Number (ID card is optional), Password, Face, and setting Verification Mode.
Note: Normal User is not authorized to operate the menu options of the device.
Only Super Admin can operate all the menu options of the device. Thus it is recommended
to register super administrator initially.
Menu Functions

12
Access Control
Network Settings
Tap Main Menu > System Settings > Network Settings, set the IP Address. The device will
communicate with the PC via the Ethernet parameters. To use Cloud Server Setting set
Server Address and Server port according to the server.
Tap Main Menu > Access Control > Access Control Options to enter Access Control
Options setting interface and set relevant parameters of the access control.
Menu Functions

Menu Functions
QR Code Scanner
Tap Main Menu > System Settings > Attendance parameters > QRCode.
1) Attendance QR Code
If it is enabled, the camera can recognize the QR code image on the ZKBioSecurity Mobile
APP captured by the lens or the QR code scanner.Find the attendance QR code on the
ZKBioSecurity Mobile App. Align it with the QR code scanner at the bottom right corner of
G4[QR]. You can check in/out when verification is successful.About how to set the
attendance QR code, please refer to Chapter 7.5 of the [ZKBioSecurity Mobile APP User
Manual].
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2) Access Control QR Code
Tap Main Menu > System Settings > Access control record settings > QRCode.
If it is enabled, the camera can recognize the QR code image on the ZKBioSecurity Mobile
APP captured by the lens or the QR code scanner.
Find the access control QR code on the ZKBioSecurity Mobile App. Align it with the QR code
scanner at the bottom right corner of G4[QR]. The gate will open when verification is
successful. About how to set the access control QR code, please refer to Chapter 7.5 of the
[ZKBioSecurity Mobile APP User Manual].
Menu Functions Menu Functions

Menu Functions
Attendance Record Search
View attendance records in the device:
Tap Main Menu > Record Search > Att Log enter Name or Employee ID > select Time
Range > press OK, the corresponding attendance logs will be displayed.
NOTE: If the User ID field is left blank, records of all users will be displayed.
View records on computer:attendance
Tap Main Menu > USB disk Management > USB disk Download. Insert the USB disk and
download the data to the USB drive, then copy this data from the USB drive to your PC. The
filename of the downloaded data will be ”Device Serial Number.dat”, which can be opened
and viewed in the PC.
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Menu Functions & Troubleshooting
Date and Time Settings
Tap Main Menu > System Settings > Date and Time, to enter Date and Time setting
interface to set the relevant parameters.
Troubleshooting
1. F .ailed to gain access after successful verification
ØCheck with the administrator, whether the enrolled face has been removed
from the device or not.
2. Door doesn’t open after successful verification.
ØCheck if the lock open duration parameter is set appropriately.
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