ZKTeco ProBio User manual

ProBio Installation Guide 0
Safety Precautions
INSTALLATION GUIDE
ProBio
Version: 1.1
Date: September 2021

ProBio Installation Guide 1
Safety Precautions
Before installation, please read the following safety precautions for user safety and to
prevent product damage.
Do not install the device in a place subject to direct sun light, humidity, dust or
soot.
Do not place a magnet near the product. Magnetic objects such as magnet,
CRT, TV, monitor or speaker may damage the device.
Do not place the device next to heating equipment.
Do not let liquid like water, drinks or chemical leak inside the device.
Do not let children touch the device without supervision.
`Do not drop or damage the device.
Do not disassemble, repair or alter the device.
Do not use the device for any purpose other than those specified.
Clean the device often to remove dust on it. While cleaning, do not splash
water on the device but wipe it out with smooth cloth or towel.
Contact your supplier in case of any problem!

ProBio Installation Guide 2
Device Overview
Not all products have a fingerprint or card function. The real product shall prevail.
ProBio
Front View Left Side View
USB Slot
Reset Button
Fingerprint Reader &
Card Reader Area
ProBio
Touch Screen
Door Bell
Camera

ProBio Installation Guide 3
Device Overview
Both ProBio devices have the same pin diagram which is provided below.
7 Pin Cable Connectors
8 Pin Cable Connectors
Tamper Alarm Button
2 Pin Cable Connectors
4 Pin Cable Connectors
12 Pin Cable Connectors
Power
Ethernet
Power Out
Wiegand In
LED
Beep
Wiegand Out
RS485
RS232
Auxiliary In
Bell
Sensor
Button
Lock
Alarm

ProBio Installation Guide 4
Product Dimensions & Installation
Product Dimensions
Mounting the Device on the Wall
7.51 in
(190.8 mm)
3.35 in
(85 mm)
5.08 in
(129 mm)
2.4 in
(61 mm)
4.05 in
(103 mm)
1.15m
Place the mounting template sticker onto
the wall, and drill holes according to the
mounting paper.
Fix the back plate onto the wall
using wall mounting screws.
Insert the device into back plate.
Use security screws to fasten
the device to back plate.

ProBio Installation Guide 5
Power Connection
Without UPS
With UPS (Optional)
Recommended Power Supply
GND
12V DC Adaptor
12V DC
UPS
GND
12V DC
12V±10%, at least 500mA (12V /3A is standard).
To share the power with other devices, use a power supply with higher current
ratings.

ProBio Installation Guide 6
Ethernet Connection
LAN Connection
Note:
The device can be directly connected to PC by using Ethernet cable.
Ethernet Cable
Network Cable Adapter

ProBio Installation Guide 7
Direct Connection
Direct Connection
Ethernet Cable
Network Cable Adapter

ProBio Installation Guide 8
RS485 Connection
RS485 Fingerprint Reader Connection
DIP Settings
RS485 Fingerprint Reader
1.
There are six DIP switches on the back of RS485 fingerprint reader. Switches from 1-4 are
for RS485 address, switch 5 is reserved, and switch 6 is for reducing noise on long RS485
cable.
2. If RS485 fingerprint reader is powered from the terminal, the length of wire should be less
than 100 meters or 330 ft.
3. If the cable length is more than 200 meters or 600 ft., the number 6 switch should be ON

ProBio Installation Guide 9
Lock Relay Connection
Device Not Sharing Power with the Lock
Normally Closed Lock
Notes:
1. The system supports NO LOCK and NC LOCK. For example the NO LOCK (normally
opened at power ON) is connected with 'NO1' and 'COM1' terminals, and the NC
LOCK (normally closed at power ON) is connected with 'NC1'and 'COM1' terminals.
2. When electrical lock is connected to the Access Control System, you must parallel
one FR107 diode (equipped in the package) to prevent the self-inductance EMF
from affecting the system.
Do not reverse the polarities.
COM
12V
GND
12V DC Adaptor
Sensor
GND
NC1
FR107 Diode
GND

ProBio Installation Guide 10
Lock Relay Connection
Device Sharing Power with the Lock
Normally Closed Lock
FR107 Diode
Sensor
GND
NC1
GND
GND
COM1
12V DC

ProBio Installation Guide 11
Wiegand Output Connection
Wiegand output connection of ProBio devices is shown below:
WD0
WD1
GND

ProBio Installation Guide 12
Standalone Installation
The standalone installation of ProBio device is shown below:
ProBio
Ethernet
Exit Button
Doorbell
Lock
Door Sensor
RS485 Fingerprint
Reader

ProBio Installation Guide 13
Third-Party Controller
Wiegand Output Connection
ProBio
ProBio
ProBio
ProBio

ProBio Installation Guide 14
How Does It Work?
The working principle of ProBio device is shown below:

ProBio Installation Guide 15
How to Place a Finger on the Sensor?
Note: ZKTeco’s fingerprint readers will give optimal results for fingerprint matching, if the
following recommendations and suggestions are followed.
Select a finger to enroll
It is recommended to use an index finger or a middle finger.
Thumb, ring or little finger is relatively difficult to place in correct
position.
How to place a finger on a sensor
Place a finger in a way that it completely covers the sensor area with
maximum contact.
Place the core of a finger at the center of the sensor. The core of a
finger is the center where the spiral of ridges is dense (usually the
finger core is at the opposite side of the lowest point of the nail).
Place a finger in a way that the bottom end of a nail is located at the
center of the sensor.
DO NOT place the finger in the following positions
Upright
Skewed
Sideways
Partial
ProBio

ProBio Installation Guide 16
Troubleshooting
Tips for different fingerprint conditions
ZKTeco’s fingerprint products are designed to verify fingerprints with the highest security
irrespective of the skin conditions of finger. However, in case a fingerprint cannot be read on
the sensor, please refer to the followings tips:
If a finger is stained with sweat or water, scan it after wiping the moisture off.
If a finger is covered with dust or impurities, scan it after wiping them off.
If a finger is too dry, try to exhale air onto your fingertip.
Tips for fingerprint enrollment
In fingerprint recognition, the enrollment process is very important. When enrolling a
fingerprint, please place the finger correctly.
In case of the low acceptance ratio, the following actions are recommended:
Delete the enrolled fingerprint and re-enroll the finger.
Try another finger if it is not easy to enroll a finger due to scar.
In case an enrolled fingerprint cannot be used due to injury or the hand being full, it is
recommended to enroll more than two fingers per user.

ProBio Installation Guide 17
Troubleshooting
1. Fingerprint cannot be read or it takes too long?
Check whether the finger or fingerprint sensor is stained with sweat, water or dust.
Retry after wiping off finger and fingerprint sensor with dry paper tissue or a mildly
wet cloth.
If the finger is too dry, exhale air onto it and retry.
2. “Invalid time zone” is displayed after verification?
Contact Administrator to check if the user has the privilege to gain access within
that time zone.
3. Verification succeeds, but the user still cannot gain access?
Check whether the user privilege is set correctly.
Check whether the lock wiring is correct.
Check whether anti-passback mode is in use. In anti-passback mode, only the
person who has entered through that door can exit.
4. The Tamper Alarm rings?
To cancel the triggered alarm mode, carefully check whether the device and back
plate are securely connected to each other, and reinstall the device properly if
necessary.

ProBio Installation Guide 18
ZKTeco Industrial Park, No.32, Industrial Road,
Tangxia Town, Dongguan, China
Tel: [phone]
Fax: [phone]
www.zkteco.com
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