Zodiac Duo-X DX3000 User manual

Duo-X™
Robotic Pool Cleaners
DX4050 iQ
DX4000
DX3000
TYPE EN15---
(DX4050 iQ only)
WARNING
H0700100_REVC
OWNER'S MANUAL
FOR YOUR SAFETY - For anything other than the routine cleaning and maintenance described in this
manual, this product must be serviced by a pool technician who is licensed and qualified in pool equipment
by the jurisdiction in which the product will be installed where such state or local requirements exist. In
the event no such state or local requirement exists, the maintainer must be a professional with sufficient
experience in pool equipment installation and maintenance so that all of the instructions in this manual
can be followed exactly. Improper installation and/or operation may void the warranty.

Page 2 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

Table of Contents
1Important Safety Instructions ................... 4
2 Cleaner Specications .............................. 5
General Specications.................................................. 5
3Assembly .................................................... 6
Contents ....................................................................... 6
Assemble the Transport Caddy .................................... 6
Connect to a Power Source.......................................... 8
4General Cleaner Operation ....................... 9
Install and Submerge the Cleaner................................ 9
Control Unit..................................................................11
Start / Stop Cleaning and Adjust Cleaning Time......... 12
Lift System.................................................................. 12
5Installing iAquaLink™ (DX4050 iQ).......... 13
Download the App ...................................................... 13
Sign Up and Log In..................................................... 13
Congure the System................................................. 13
6iAquaLink™Control (DX4050 iQ) ............ 14
iAquaLink™ Control Home Screen............................. 14
Start / Stop Cleaning and Adjust Cleaning Time......... 14
Set Cleaning Mode..................................................... 14
In-App Error Messages and Troubleshooting ............. 15
System Settings.......................................................... 15
7Maintenance ............................................. 15
Cord Tangling ............................................................. 15
Clean the Filter Canister............................................. 16
Store the Cleaner When Not in Use ........................... 17
Replacing Wear Parts................................................. 18
8 Troubleshooting...................................... 20
Error Codes ................................................................ 20
General Troubleshooting ............................................ 21
iAquaLink™ Troubleshooting....................................... 22
Common iAquaLink™ Troubleshooting ...................... 23
Page 3
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

1Important Safety Instructions
Please read through the entire manual before installing your new robotic pool cleaner. The cleaner must
be installed and operated as specied.
WARNING
Failure to comply with the following warnings can increase risk of fire or electrocution which
can result in property damage and serious injury, including loss of life.
PREVENT ELECTRICAL SHOCK
To reduce risk of electrical shock:
• The cleaner is to be installed in accordance with the relevant requirements of the Australian wiring
rules AS/NZS 3000. Also refer to the installation instructions relating to the swimming pool equipment
for which the cleaner will be an integral part. The cleaner is to be supplied through a Residual Current
Device (RCD) with a rated residual operating current of 30mA.
• Do not enter pool while the robotic cleaner is in water.
• Do not bury cord. Locate cord so as to prevent it from being damaged by lawn mowers, hedge trim-
mers and other equipment.
• To reduce the risk of electrical shock, do not use the robotic cleaner or Control Unit if the cord is worn or
damaged. Contact Zodiac Customer Care Service at 1300 763 021 for Australia or 0800 807 665 for
New Zealand immediately for proper servicing and replacement of the damaged cord.
• Double insulation—For continued protection against possible electric shock, use only identical re-
placement parts when servicing. Do not attempt repair of the robotic cleaner, Control Unit, power cord,
or oating cable.
• Use only the power supply provided with the product.
• NEVER OPEN Control Unit.
• DO NOT USE AN EXTENSION CORD TO CONNECT THE UNIT TO ELECTRIC SUPPLY; PROVIDE
A PROPERLY LOCATED APPROVED ELECTRICAL OUTLET. THE CONTROL UNIT SHOULD BE
PLACED NEAR THE APPROVED RECEPTACLE BOX.
PREVENT CHILD INJURY AND DROWNING
• To reduce the risk of injury, do not permit children or persons with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge to operate this product.
• Do not let anyone, especially small children, sit, step, lean, or climb on any equipment installed as part
of your pool’s operational system.
Page 4 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

SAVE THESE INSTRUCTIONS
CAUTION
Failure to comply with the following warnings could cause damage to pool equipment or personal injury.
• The robotic cleaner must be installed and operated as specied.
• This product is intended for use with permanently-installed pools. Do not use with storable pools. A permanent-
ly-installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled
for storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and
reassembled to its original integrity.
• Clean the lter canister after each use.
• Do not use the product in your pool if the water temperature is above 35˚ C (95˚ F) or below 13˚ C (55˚ F).
USE OF THE ROBOTIC CLEANER IN A VINYL LINER POOL
Certain vinyl liner patterns are particularly susceptible to rapid surface wear of pattern removal caused by
objects coming into contact with the vinyl surface, including pool brushes, pool toys, oats, fountains, chlorine
dispensers, and automatic pool cleaners. Some vinyl liner patterns can be seriously scratched or abraded
simply by rubbing the surface with a pool brush. Ink from the pattern can also rub o󰀨 during the installation
process or when it comes into contact with objects in the pool. Zodiac Group is not responsible for, and the
Limited Warranty does not cover, pattern removal, abrasion or markings on vinyl liners.
2 Cleaner Specications
General Specications
The general specications for the cleaner are as
follows:
Control Unit
supply voltage
220-240 VAC, 50 Hz; short
circuit-proof safety isolating
type
Supply voltage 30 V DC
Installed load 150 W max
Cable length
15 M or 18 M (depending on
model)
Cleaner size
(WxDxH)
43 x 48 x 27 cm
Weight of Cleaner 9.5 kg
Packed weight 19 kg (DX4050 iQ, DX4000)
14 kg (DX3000)
Filtration
All-purpose lter canister
Cycle lengths Variable programming.
The cleaner is a double-insulated product. A
double-insulated electrical appliance is one which
has been designed in such a way that it does not
require a safety connection to ground. The basic
requirement for double-insulation is that no single
failure can result in dangerous voltage becoming
exposed so that it might cause an electric shock
and that this is achieved without relying on an
earthed (grounded) metal casing. This is achieved
by having two (2) layers of insulating material
surrounding live parts or by using reinforced
insulation. Therefore, devices having double-
insulated construction, such as this cleaner, do not
utilize a grounded (three-prong) cord/plug.
Page 5
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

3Assembly
Contents
The packaging should contain the following items:
• Robotic cleaner and oating cable with swivel
• Control Unit
• Printed materials
• Transport and storage caddy components,
depending on the model (see Figure 1)
a. handle frame
b. support blocks (x 2)
c. wheels (x 2)
d. wheel locking clips (x 2)
e. wheel axle / hubcap (x 2)
f. base unit
g. cleaner hook
h. caddy handle
x 2
A
BCD
x 2 x 2
Ex 2
F
GH
Figure 1. Transport Caddy Assembly Components
When unpacking the cleaner and its components:
• Check to make sure each component is in the
box.
• Check cleaner and components for damage
during transport.
• If there are any missing parts or damage,
contact Customer Service at
1300 763 021 (NZ: 0800 807 665)
Assemble the Transport Caddy
1. Unscrew the handnut from the base
(Figure 2).
Figure 2. Remove Handnut from Base Unit
2. Insert the metal handle frame tubing into
the base with notch end at the top, then
rotate so the bends are away from you
(Figure 3).
3. Push base down (Figure 3) so the metal
handle frame is seated in the recess on the
underside of the base.
Figure 3. Connect Metal Frame to Base Unit
4. Slide the handnut over the tube and twist to
tighten onto base unit (Figure 4).
* Only some models
Page 6 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

Figure 4. Twist Handnut to Secure Frame
5. Snap two (2) support blocks into place
(Figure 5).
6. Slide axle and hubcap piece through center
of wheel and attach to base unit. Snap
locking clip into place to secure wheel.
Repeat to attach both wheels (Figure 5).
Figure 5. Snap in Support Blocks and Attach
Wheels
7. Slide the Control Unit base / caddy handle
attachment down over the metal tubing until
it snaps into place (Figure 6).
Figure 6. Attach Caddy Handle
8. Align cleaner hook pins with the top holes
in the handle tube and snap into place
(Figure 7).
Figure 7. Snap Cleaner Hook into Place
9. Align the bottom of the Control Unit with the
notch at bottom of the Control Unit hook on
the caddy (Figure 8).
Page 7
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

Figure 8. Align Control Unit with Caddy Hook
10. Press Control Unit onto the caddy hook
until it snaps and locks into position
(Figure 9).
Figure 9. Attach Control Unit to Caddy
Connect to a Power Source
WARNING
Failure to comply with the following warnings
can increase risk of fire or electrocution
which can result in property damage and
serious injury, including loss of life.
PREVENT ELECTRICAL SHOCK
• Keep the Control Unit at least 3.5 m from the
edge of the pool.
• The cleaner is to be installed in accordance
with the relevant requirements of the
Australian wiring rules AS/NZS 3000. Also
refer to the installation instructions relating to
the swimming pool equipment for which the
cleaner will be an integral part. The cleaner
is to be supplied through a Residual Current
Device (RCD) with a rated residual operating
current of 30mA.
• Do not use an extension cord to connect the
Control Unit.
• Do not allow anyone to swim while the cleaner
is in the pool.
• The Control Unit is water-resistant, not
waterproof. In order to prevent electrocution,
never submerge the Control Unit or leave
exposed to inclement weather.
1. Unscrew the protective cap for the oating
cable from the side of the Control Unit by
turning counter-clockwise.
2. Grip the notched end of the oating power
cable, insert into the Control Unit and click
to lock (Figure 10).
"CLICK"
"CLICK"
"CLICK"
"CLICK"
Figure 10. Remove Protective Cap and Connect
Power Cable
Page 8 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

4General Cleaner
Operation
CAUTION
To prevent damage to the cleaner, be sure to adhere
to the following guidelines:
• Remove the cleaner from the pool after the
cleaning cycle is completed.
• Store on the caddy and out of direct sunlight or
inclement weather.
• Never lift the cleaner out of the pool by the
oating cable. Always use the lift feature to
remove cleaner from the pool.
• Take additional care when lifting the cleaner out
of the pool. It becomes heavier when lled with
water.
• Always remove the cleaner from pool when super
chlorinating or adding acid.
• Do not handle cleaner while it is in operation
IMPORTANT
• Always make sure the cleaner head is fully
submerged before you begin operation.
• Clean the lter canister after each cleaning
cycle.
• Do not leave your cleaner in the pool on a
permanent basis.
• At the end of each cycle, remove the cleaner
from the pool.
• Start at the cleaner head and untangle any
coils in the cable before storing the cleaner.
The robotic cleaner includes a safety feature that
automatically stops the cleaner if it is powered
on but not submerged in water. For pools
equipped with a beach area, this safety feature is
programmed to drive the cleaner in reverse and
back into the pool when the impeller is out of the
water.
We recommend not exceeding 3 cleaning cycles
per week.
Install and Submerge the Cleaner
1. With the Control Unit plugged into a power
outlet, spread the oating cable across the
pool deck until you reach the middle of the
pool length.
2. At the center point, submerge the cleaner
in the pool and hold in the vertical position
to release any air trapped inside
(Figure 11).
1
Figure 11. Submerge the Cleaner Vertically
3. Ensure the unit sinks to the bottom of the
pool and does not oat (Figure 12).
2
Figure 12. Cleaner Sinking to the Bottom of the
Pool
Page 9
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

4. Place only enough oating cable in the water to
reach the farthest end of your pool from the central
point. Spread out the oating cable ensuring there
are no kinks or coils in the cable (Figure 13).
Figure 13. Pool Entry Point for Optimal Patterning
Max
Floating Cable
Length
Caddy /
Control Unit
Cleaner
Cleaner
Recommended
entry point
Not
Recommended
WARNING: Do not use
an extension cord
Page 10 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

All models: DX4050 iQ model only:
Start/Stop cleaning
Initiate connection and set up
iAquaLink™ control
Select cleaning mode:
01-02-2019
scale1
147.23 +- 0.2 mm
CMJN C65 M0 J0 N0
BLACK
WHITE
PANTONE Cool Gray 9 C
PANTONE 426 C
Bluetooth connection status:
BLINKING - searching for signal
SOLID - paired with phone
Floor Only
(1h 15 min)
Cleans Floor only
Wi-Fi connection status:
BLINKING - connected to router
SOLID - connected to the internet
Floor/Walls/Waterline
(2h 30 min)
Cleans the oor, walls and
waterline of the pool
Remove cleaner from the pool
Button Functions
Control Unit
The Control Unit can be used to initiate basic cleaning features and to connect the device to home Wi-Fi
(connected models). For more information on connecting your cleaner to Wi-Fi (connected models),see
Section 5, Installing iAquaLink™.
DX4000
DX3000
DX4050 iQ
Page 11
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

Start / Stop Cleaning
The factory default cleaning mode is Floor/Walls/
Waterline.
Use to change cleaning surface setting.
Toggle between modes:
Floor Only
(1h 15 min) Floor only
Floor/Walls/Waterline
(2h 30 min)
Floor, walls, waterline
With the cleaner submerged in the water,
press to begin operation.
Press again to interrupt and cancel an in-progress
cleaning cycle.
NOTE: The Control Unit automatically goes into standby
mode after 5 minutes and the display screen turns
off. Press any key to exit standby mode and view
remaining cycle time. Cleaner will continue to
function in standby mode.
Lift System
The Lift System is designed to assist in retrieving
the robot from the pool. Lift System can be
activated at any time during or after a cleaning
cycle.
1. Press on the Control Unit or
from the App (connected models) to begin
the automated procedure to bring the
cleaner to the wall.
NOTE: To stop the procedure at any time, press and
release the button again.
2. Next, Press and HOLD to rotate the
cleaner.
3. Once the cleaner is facing the wall of your
choice for retrieval, release the button.
4. Cleaner will drive forward and up the wall
it is facing. It will wait at the waterline to be
retrieved.
5. When in reach, remove the cleaner from
the pool using the handle. The cleaner
will quickly expel water to allow for lighter,
easier removal.
NOTE: Never lift the cleaner out of the pool by the floating
cable.
Figure 14. Always remove cleaner using the handle
Page 12 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

5Installing
iAquaLink™
(connected model DX4050 iQ only)
The iAquaLink app is available for download from
the App Store or Google Play.
With iAquaLink Control, you can connect to your
robotic cleaner from anywhere, anytime to access
many functions and troubleshooting advice. App
features are dependant on model.
Before you begin installation, make sure
you have the following:
• Robotic Cleaner submerged in the pool.
• Control Unit connected and plugged into a
GFCI outlet.
• Smart device (phone or tablet) with Wi-Fi
and Bluetooth enabled
• Wi-Fi router with su󰀩cient signal strength
at the Control Unit
• IMPORTANT: Have your Wi-Fi network
password available.
Download the App
Install or update the iAquaLink app from the App
Store or Google Play.
Once the download is complete, select the
iAquaLink icon on your smart device to open the
app.
Sign Up and Log In
Open the iAquaLink app, then Sign Up or Log In.
Complete all required elds in the Account Set Up
page and agree to the Terms and Conditions.
Congure the System
1. On the My Systems page, click + in the
upper right-hand corner to add a system.
2. Choose "Robotic Cleaner" from the list and
choose your model type.
3. On the Control Unit, press
Bluetooth light indicates status:
BLINKING - searching for signal
SOLID - paired with phone
4. Follow on-screen prompts to add your
cleaner and connect to your home router.
Wi-Fi light indicates status:
BLINKING - connected to router
SOLID - connected to the internet
NOTE: The searching screen may take a few minutes to
find your router. If you receive an error you may
have a weak router signal at the location of your
Control Unit OR you may have entered an incorrect
Wi-Fi password. In the case of a weak router signal,
consider installing a Wi-Fi extender to boost your
signal strength (see iAquaLink Troubleshooting
section).
Page 13
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

6iAquaLink™
Control
(connected model DX4050 iQ only)
Once you have downloaded the iAquaLink app
and connected the device to Wi-Fi, the iAquaLink
app allows for robotic cleaner control from
anywhere, anytime. Functions vary within the
iAqualink app depending on which cleaner model
you have.
WARNING
Do not enter pool while the robotic cleaner
is in water.
iAquaLink™ Control Home Screen
App function and design is subject to change.
Start/Stop Cleaning
+
_
+
_
Manual Time
Adjustment
(current run time +/- 15
minutes)
Remote
Clean Mode
Lift System
Start / Stop Cleaning and Adjust
Cleaning Time
The factory default cleaning surface setting is
Floor/Walls/Waterline.
1. From the Home screen or the Control Unit
press the Start/Stop button to begin
cleaning.
2. The app displays the cycle time in hours
and minutes.
To increase or decrease the cycle time
during cleaning,
press the (+) and (–) buttons.
-Time adjusts up or down in 15 minute
increments.
-Minimum run time is 30 minutes.
-Maximum run time is 3 hours 30 minutes.
-The Control Unit displays the same
countdown and cycle setting as the app.
3. Press to interrupt and cancel an in-
progress cleaning cycle.
Set Cleaning Mode
1. From the main screen, select Cleaning
Mode to view options.
2. Choose from available cleaning modes
depending on your cleaner model.
Page 14 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

Lift System
The Lift System is designed to assist in retrieving
the robot from the pool. Lift System can be
activated at any time during or after a cleaning
cycle.
IMPORTANT: Only use Lift System when in view of the
cleaner.
1. From the main screen, select Lift
System to enter automated procedure.
2. Use the left and right arrow icons to rotate
the cleaner to face the wall of your choice.
3. Press the Lift System icon to drive the
cleaner up the wall it is facing. The cleaner
will wait at the water line to be retrieved.
NOTE: To stop the procedure at any time, press and release
the button again.
4. When in reach, grab the cleaner handle
and begin to pull cleaner out of the water.
The cleaner will quickly expel water to
allow for lighter, easier removal.
NOTE: Never lift the cleaner out of the pool by
the floating cable.
In-App Error Messages and
Troubleshooting
If an error occurs, the status bar will show a
warning symbol and: "Cleaning Interrupted".
1. Click on the warning symbol to view
troubleshooting advice
on how to x the issue.
2. Choose Clear Error if you believe you have
xed the problem and want to re-try. Choose
OK if you want to suspend the cleaner in error
mode and work on the troubleshooting x at a
later time.
System Settings
Access System Settings by pressing the gear icon
in the upper right hand corner of the app screen.
7Maintenance
WARNING
To avoid electric shock and other hazards which
could result in permanent injury or death,
disconnect (unplug) the cleaner from the power
source before performing any cleaning and
maintenance.
Cord Tangling
Tangling can occur more frequently when the
cleaner is not attended to after each cleaning
cycle. The tangle-reducing swivel, in addition to
proper installation, general maintenance and the
following troubleshooting steps can help to avoid
cable challenges.
IMPORTANT
Cleaner power cable may become tangled if
correct procedure is not followed after each
cleaning cycle.
NOTE: For optimal patterning and reduced tangling, the
floating cable should enter the water near the middle
of the pool length. Only place enough cable in the
water to reach the farthest point in the pool.
Max
Floating Cable
Length
Caddy /
Control Unit
Cleaner
Cleaner
Recommended
entry point
Not
Recommended
WARNING: Do not use
an extension cord
Figure 15. Optimal Entry Point in Pool
Page 15
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

If tangling occurs, follow these steps:
1. Remove the cleaner from the pool using
the Lift System. When the cleaner is within
arm's reach, use the handle to remove
from the water. Never lift the cleaner out of
the pool by the oating cable or swivel.
2. Hold the cleaner vertically to drain.
Figure 16. Keep Cleaner Vertical to Drain Water
3. Unplug power to the cleaner at the Control
Unit.
Figure 17. Unplug
4. Remove the cleaner from the pool and
untangle all kinks and coils in the power
cable. Start at the cleaner head. Lay the
cable in the sun to loosen any tangling
memory.
Figure 18. Untangle the power cable
Clean the Filter Canister
The lter canister should be cleaned at the end of
each cycle.
1. Remove the cleaner from the water using
the Lift System and let the remaining water
drain.
2. Set the unit on four wheels.
3. Push the cover lock (1) and lift the cover (2)
until it is secured in the vertical position.
Figure 19. Lift Cleaner Cover
Page 16 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

4. Remove the lter canister assembly from
the body (3).
Figure 20. Remove Filter Canister Assembly
5. Pull down on the outer canister to separate
the two lters.
Figure 21. Separate Filter Canisters
Figure 22. Dual Filtration Canisters
6. Empty all debris from the lter canisters,
then rinse canisters and the cleaner using
a hose.
Figure 23. Wash Filter Canisters
NOTE: Periodically, deep-clean the filter canisters with
soapy water and a soft bristle brush.
Store the Cleaner When Not in Use
The cleaner should be cleaned regularly using
slightly soapy clean water. Do not use solvents
such as trichlorethylene or its equivalent. Rinse
the cleaner generously using clean water. Do not
let your cleaner dry in direct sunlight near the pool.
The cleaner should be stored on its caddy so that
it dries quickly.
1. Disconnect cleaner from the power source.
2. Starting at the cleaner head, remove all
coils and tangles from the cable. Lay the
cable in the sun to loosen any tangling
memory.
3. Place the rear wheels on the caddy and
position the cleaner vertically on the caddy
base.
4. Disconnect the cable from the Control Unit.
Replace the protective cap on the Control
Unit.
Page 17
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

5. Loosely coil the power cable starting at the
cleaner and moving toward the connection
point at Control Unit. Store the cable by
wrapping it around the hook located on the
front of the caddy.
Figure 24. Untangle the power cable
Replacing Wear Parts
Replacing Brushes
The cleaner is tted with PVC brushes with a
''wear'' indicator.
raised groove becomes
partially flattened,
indicating excessive
wear
Figure 25. Worn Brush Indicator
To maintain cleaner performance at its best you
need to replace the brushes as soon as one of the
wear indicators is reached (even if the blade wear
is not even). It is recommended that you replace
the brushes when the rubber is worn down to
the top of the wear indicator (or every two years,
whichever comes rst).
To replace a worn brush:
1. Stand the cleaner on its end in a vertical
position (Figure 26).
Figure 26. Cleaner in Upright Position
2. Separate the edges of the brush and undo
the tabs. Remove the worn brush
(Figure 27).
Figure 27. Undo the Tabs of the Brush
3. Position the new brush underneath the
roller with the spikes facing downwards
(Figure 28).
Page 18 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

4. Thread each tab into the slot provided and
gently feed it through until the heel comes
out at the other side of the slot (Figure 29).
4
Figure 29. Pull Tabs Through Each Slot
5. Use a pair of scissors to cut the tabs 3/4
inch from the heel so that they are no
higher than the cleaning blade.
Figure 30. Cut Tabs
Figure 28. Position the New Brush on Roller
Page 19
Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual

8Troubleshooting
• If the status indicator on the Control Unit ashes to alert the user, follow the recommended
troubleshooting tips below.
• User alerts can also be accessed in the iAquaLinkTM app (on connected models only).
Error Codes
Flashing LED
In-App Display
(depending on the model)
Suggested Solution
Rapid flashing
1 ash / 1 second pause
Communication
• Disconnect and reconnect the cleaner.
• Check that the cable is properly connected to the
control box.
• Check that nothing is interfering with the cable
connection area.
• If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
Rapid flashing
2 ash / 1 second pause
Right traction motor
Left traction motor
Right traction motor
consumption
Left traction motor
consumption
• Check that debris or the cable is not preventing the
brushes or the tracks from rotating freely.
• Check that nothing is interfering with the cable
connection area.
• Rotate the track by a quarter of a turn in the same
direction until it rotates smoothly
• If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
Rapid flashing
3 ash / 1 second pause
Cleaner out of the water
• Turn the cleaner o󰀨.
• Clean the lter thoroughly.
• Put it back in the water, shaking to release the air
bubbles.
• Restart the cycle.
• If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
Pump motor
Pump motor consumption
• Check that no debris or hair is blocking the impeller.
• Clean the lter thoroughly.
• If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
iAquaLink Control Models Only
Rapid flashing
5 ash / 1 second pause
Software update failed or
incomplete
• Disconnect and reconnect the control box to restart the
update.
• If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
Rapid flashing
Rapid flashing
Update in progress
• Wait for the update to complete.
• Do not disconnect the power cable from the cleaner
during an update.
N/A Connection error
• Check the status of the Bluetooth/Wi-Fi LEDs on the
control box.
N/A
A red dot appears in the
"My systems" list
• Robot not plugged in or not connected to the home
Wi-Fi network.
If the dot is red when the control box is plugged in
and if the Bluetooth/Wi-Fi icons are lit up, refresh the
screen (by swiping downwards).
• If the dot turns green: the robot is ready for use.
Deleting an error code
Using the control box:
• After following the troubleshooting solutions, press any key to delete the error code (except the button).
From the iAquaLink app (connected models only):
• After following the troubleshooting solutions, press Clear Error.
Page 20 Zodiac®Duo-X™Robotic Pool Cleaners |Owner's Manual