Zoom PCI User manual

ADSL Modem
U S E R ’ S M A N U A L
PCI

NOTICE
This document contains proprietary information protected by copyright, and
this Manual and all the accompanying hardware, software, and
documentation are copyrighted. All rights are reserved. No part of this
document may be photocopied or reproduced by mechanical, electronic, or
other means in any form.
The manufacturer does not warrant that the hardware will work properly in
all environments and applications, and makes no warranty or representation,
either expressed or implied, with respect to the quality, performance,
merchantability, or fitness for a particular purpose of the software or
documentation. The manufacturer reserves the right to make changes to the
hardware, software, and documentation without obligation to notify any
person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
© Copyright 2002
All rights reserved.

Contents
GETTING STARTED .......................................................... 4
IMPORTANT! BEFORE YOU BEGIN ............................................... 4
SYSTEM REQUIREMENTS........................................................... 5
WHAT YOUR PACKAGE CONTAINS ............................................... 5
IF YOU NEED HELP ................................................................. 6
INSTALLATION ................................................................ 7
INSTALLING THE SOFTWARE ...................................................... 7
INSTALLING THE PCI CARD....................................................... 8
COMPLETING THE INSTALLATION ................................................ 9
CONNECTING TO THE INTERNET ............................................... 11
MONITORING YOUR DSL CONNECTION ...................................... 12
REMOVING YOUR MODEM............................................. 13
APPENDIX A CUSTOM INSTALLATION INSTRUCTIONS 14
APPENDIX B INSTALLING PHONE FILTERS................... 18
APPENDIX C TROUBLESHOOTING................................. 20
APPENDIX D REGULATORY INFORMATION................... 22

4 Zoom ADSL Modem User’s Manual
Getting Started
Congratulations on purchasing your Zoom ADSL PCI modem.
This Manual is organized as follows:
•Getting Started
•Installation
•Troubleshooting
•Regulatory Information.
Important! Before You Begin
Before installing your modem, you must have DSL service enabled
on your telephone line. To do this, you need to sign up with a DSL
service provider. They will arrange to have DSL enabled, and
provide you with a Username and Password (if required) and the
Communications Settings necessary to log on to their network.
You will need your Username and Password to complete the
installation, so please make sure you have them at hand.
Username _________________________
Password _________________________
The following table lists some of the more common DSL
broadband communications settings. This table is intended for
reference only. Typically you should not need to enter this
information; it should be automatically supplied if needed as part
of your service provider’s installation procedure.

Getting Started 5
Service Provider VPI VCI Protocol (Encapsulation)
France (1) 8 35 PPPoA LLCSNAP (RFC 2364)
France (2) 8 67 PPPoA VCMUX (RFC 2364)
Portugal 0 35 PPPoE LLCSNAP (RFC 2516)
Spain—Telefonica 8 32 PPPoE LLCSNAP (RFC 2516)
Spain—Tiscali 1 32 PPPoA VCMUX (RFC 2364)
U.K. 0 38 PPPoA VCMUX (RFC 2364)
U.S.A. 0 35 PPPoE LLCSNAP (RFC 2516)
System Requirements
•Windows 98/98SE, 2000, Millennium (Me), or XP operating
system.
•PC-compatible with an available PCI slot
•266 MHz or faster computer and minimum of 32 MB of RAM
for Windows 98/2000/Me
•400 MHz or faster computer and minimum of 64 MB of RAM
for Windows XP.
You also need a telephone wall jack to plug the modem into. The
associated phone line must be DSL enabled.
What Your Package Contains
In addition to this manual, your package includes the following
items:
•ADSL PCI modem.
•RJ-11 phone cord.
•RJ-11-to-wall-jack adapter (certain models only).
•DSL phone filter(s) (certain models only).
•Installation software, Customer Support information, and
Warranty on CD.

6 Zoom ADSL Modem User’s Manual
If You Need Help
•If you have hardware installation problems, our Technical
Support Staff will be happy to assist you. Please see the
Customer Support portion of the CD for contact information.
•If you have DSL service problems, you should contact your
DSL service provider.

Installation 7
Installation
Setting up the Zoom ADSL PCI modem involves the following
tasks:
•Installing the software
•Installing the PCI hardware and installing phone filters (if
applicable)
•Connecting to the Internet.
Installing the Software
Note: The dialog boxes shown here are typical of Windows 98.
Depending on your computer’s operating system, your
dialog boxes may look slightly different.
1
11
1Insert the supplied CD into your CD-ROM drive. The CD
should start automatically after a few seconds. If it doesn’t,
from the desktop click Start | Run and type E:\setup.exe,
where Eis the letter of your CD-ROM drive. Click OK.
2
22
2When the Main Menu displays, click ADSL Modem
Installation Wizard.
3
33
3Click the PCI option. The software installation proceeds
automatically.
4
44
4When the process is complete, you will be prompted to click
Finish and then OK to shut down your computer.
IMPORTANT: Be sure to remove the CD from the CD-
ROM drive after clicking OK. Continue below to install the
PCI card hardware.

8 Zoom ADSL Modem User’s Manual
Installing the PCI Card
1
11
1Before you install the PCI card, make sure your
computer is turned off.
2
22
2Take the cover off your computer. You will probably have to
remove several screws on the back of the case; most likely,
they are near the outer edges.
3
33
3Remove the cover plate from an available PCI slot. (You’ll
have to remove another couple of screws.)
CAUTION
Electrostatic Discharge Protection
Static electricity can damage components on your
modem or inside your computer. Before removing
the board from its bag, touch the computer’s metal
chassis to statically discharge yourself.
4
44
4Remove the ADSL PCI card from its antistatic bag and note
its Serial Number (located on the side of the bracket) below:
(Should you ever need to contact Customer Support, you will
need this Serial Number and it won’t be visible once you’ve
completed the installation.)
PCI Serial Number____________________________
5
55
5Insert the card firmly into an available PCI slot. See the
following illustration:
PCI Slot
Be sure the bracket is lined up properly, then screw the
bracket into the computer using the screw you removed with
the cover plate. Be sure that the back end of the card (smaller
gold finger area) is properly seated into the connector.

Installation 9
Tip: If you have a tower or mini-tower computer case with a
vertical main board, you may want to lay the computer down
on its side so you can push straight down on the PCI card to
seat it firmly in its slot.
6
66
6Replace the computer cover, and plug in the computer, but
do not turn the power on yet.
7
77
7Plug one end of the supplied phone cord into the modem’s
ADSL port and plug the other end into your telephone wall
jack.
Note: If you want to connect a phone to your modem—or if
there are any phones on the premises sharing this DSL-
enabled phone line, you should use phone filters. Refer to the
Appendix on page 18 if you need instructions.
Continue below to complete the installation.
Completing the Installation
1
11
1Turn your computer back on.
Windows XP Users Only: You may see one or more Found
New Device Hardware dialog boxes; if prompted to do so,
click Next or Finish.
When the following dialog box displays, select your service
provider or country from the dropdown list, and click Next.
Note! If you do not see your service provider or country
listed, turn to page 14 for instructions.

10 Zoom ADSL Modem User’s Manual
2
22
2Another dialog box displays, tracking the installation
sequence.
Windows 98 Users: You may be asked for your Windows
installation CD. If so, insert it into your computer’s CD-
ROM drive and click OK.
3
33
3When the process is complete, you will be prompted to click
Finish and the computer will automatically restart itself so
the new settings can take effect.
You’re done with your ADSL modem installation! Continue
below to connect to the Internet.