Zoom 5590 User manual

Quick Start
ADSL X6 Modem,
Wireless-G Router, Firewall,
and 4-Port Switch
Model 5590
This Quick Start contains instructions for using a Windows
computer to set up a wired and/or wireless network. Macintosh
and Linux users should refer to the User’s Guide on the CD.
About the ADSL X6
The Zoom ADSL X6 supports up to 253 Internet connections.
You can connect a computer or network device (for example, a
router, hub, or switch) into any of the unit’s four LAN ports, and
you can “connect” wireless devices via the unit’s wireless access
point.
We recommend that you first configure the modem and establish
an Internet connection using a Windows computer that is directly
connected to one of the modem’s LAN ports.
Then—once you are certain your connection is working—you
should set up your network.

2 ADSL X6 Quick Start
Package Contents
Your package contains the following items:
The CD contains the installation software, documentation,
information about security and other advanced features, the
warranty, and detailed Customer Support information. The most
complete and up-to-date information can normally be found at:
http://www.zoom.com/techsupport/adsl/adsl_x6.shtml
If anything is missing or damaged, please contact Zoom Customer
Support or whoever sold you the modem.
In addition, the package may include:
•A splitter to enable you to use a single ADSL wall jack for both
an Internet connection and for telephone service (certain
countries only)
•Phone-jack adapter to adapt the phone cord to a particular
phone jack (certain countries only)
•ADSL line filter(s) (certain models only)

3
Before You Begin
Before you begin installing the X6 modem using this Quick Start,
you must have the following available to you:
•ADSL service enabled on your telephone line. To do this,
you need to sign up with an ADSL service provider. Once this
service is enabled, you should have an ADSL-enabled
telephone wall jack to plug the X6 modem into. (Your service
provider may refer to “ADSL service” as “DSL service.”)
•A Windows computer (98/Me/2000/XP) with an
Ethernet port for setting up the X6. This is the computer
that you will physically connect to the X6 (using an Ethernet
cable), and then use to configure the modem.
•An Ethernet port for each additional computer that you
plan to plug into one of the unit’s LAN ports (or into a
network device that is plugged into one of the LAN
ports). The additional computers that connect can be
Windows, Macintosh, and/or Linux computers.
•Wireless capability for each desktop or notebook
computer that will make a wireless connection to the X6.
The X6 supports 802.11b- and 802.11g-compatible network
adapters.
•Additional Ethernet cables. If you plan to connect more
than one computer directly to the modem, you will need
additional Ethernet cables to make the connection. The
modem supports up to four direct connections via its four
LAN ports.

4 ADSL X6 Quick Start
Quick Start Instructions
Installing the X6 involves four steps: Installing the Software,
Installing the Hardware, Establishing Communication, and
Setting Up Your Wired and/or Wireless Network.
Step 1: Installing the Software
Regardless of how many computers you plan to use with the X6,
you only have to install the software on one of them.
You will install the software on a Windows computer that you
directly connect to the X6, and then use that computer to
configure the modem. This computer must have an Ethernet port.
If it does not, you can purchase a Network Interface Card to add
one.
Important!
If possible, use a computer that is centrally located in your home or
office and that has easy access to an ADSL line. If you do not have
a desktop computer located centrally in your home (for example, it
is in the basement), or you only have notebook computers, you
should still directly connect this desktop computer or one of your
notebooks to the X6 to configure it. Once the X6 is set up and
your Internet connection is working, you can unplug the computer
from the unit and move the X6 to a more central location.
1
11
1Turn on your computer (if it is not on already).
2
22
2Insert the supplied CD into the CD-ROM drive of your
computer. The CD should start automatically and the
Language Selection screen should appear. (If the CD does
not start automatically, on the Windows desktop, click the
Start button, click Run, and then type D:\setup.exe, where D
is the letter of your CD-ROM drive.)
3
33
3Select your language. The Main Menu screen opens.

5
4
44
4Click Installation Wizard to start the software installation,
then click Next when prompted.
5
55
5When the installation is complete, click Finish, then click
Exit.
6
66
6Close any applications that may be open, then remove the CD
from the CD-ROM drive.
7
77
7Shut down the computer.
Congratulations! You have installed the software. Now continue
with the next section, Installing the Hardware.
Step 2: Installing the Hardware
Be sure that you have already installed the software BEFORE
beginning this section.
1
11
1Shut down your computer (if it is not shut down already). This
is the computer on which you just installed the software.
2
22
2Rotate the antenna on the back of the modem to a vertical
position.
3
33
3Connect the modem to the computer’s Ethernet port.
Plug one end of the Ethernet cable into any one of the
X6 modem’s LAN ports (LAN 1, LAN 2, LAN 3, or LAN 4)
and plug the other end into your computer’s Ethernet port.

6 ADSL X6 Quick Start
4
44
4Plug the included power cube into a power strip or wall outlet
and then plug its other end into the modem’s power (PWR)
jack.
Important!
Only use the power cube shipped with the X6. Other power
cubes may damage your hardware.
The PWR and WLAN lights on the front panel of the modem
should become steady on, and the LINK light should blink. If
the PWR light does not turn on, make sure there is power at
the wall outlet or power strip where you plugged in the power
cube.
5
55
5Turn the computer on.
6
66
6Plug one end of the supplied phone cord into the
modem’s ADSL port and the other into the ADSL wall jack.
The blinking LINK light should become steady on. If it does
not, refer to Troubleshooting Tips on page 22.
Tip!
If your X6 came with an ADSL splitter, you can plug it into
the ADSL wall jack. This enables you to use the wall jack for
both your ADSL connection and for telephone service. The
splitter has two jacks, one labeled for your ADSL modem
connection and the other for your phone.
7
77
7Phone filters are not absolutely required, but we HIGHLY
RECOMMEND that you use a filter for EVERY phone
and fax that is sharing the ADSL phone line. (Do not plug
a filter between the ADSL wall jack and the X6.) Phone filters
block the ADSL frequencies so that someone making a normal
phone call will not hear modem noise on the line. They also
keep phone noise from interfering with ADSL performance.
You may have received ADSL phone filters with your X6. If
you did not, or if you need more filters, they are available at
most retail stores that carry consumer electronics.

7
Typically, you plug a phone or fax into the filter’s PHONE
jack and plug the filter’s LINE end into the wall jack.
Congratulations! You have installed the hardware. Now continue
with the next section, Establishing Communication.
Step 3: Establishing
Communication
You must set up the X6 so that it can communicate with your
Internet service provider. To do this, you must use the Zoom
Configuration Manager.
1
11
1Log in to the Zoom Configuration Manager from the
computer on which you installed the X6 software:
a
aa
aOn your desktop, double-click the Zoom icon.
This icon should have been placed there automatically
when you installed the software earlier. (If the Zoom icon
is not there: Open your Web browser and, in its address
bar, type http://10.0.0.2 and then press the Enter key on
your keyboard.)
Note:
Even though you are not yet configured to browse the
Internet, your Web browser can access the Web interface
of the X6 modem.

8 ADSL X6 Quick Start
b
bb
bOn the Enter Network Password dialog box, type the
following user name and password in the appropriate
boxes, then click OK. You must enter them using
lowercase letters.
User Name: admin
Password: zoomadsl
If you are not prompted for a User Name and Password,
do the following in this order: Recheck all connections;
restart the modem and computer; and reset the modem by
inserting a paper clip into the Reset pinhole in the center
of the modem’s back panel and pressing it three times.
Tip:
If you want to choose your own password, you can do so
later. For instruction on how to do this, see the User’s
Guide (located in PDF format on the CD).
The User Name and Password you enter here do not
serve the same purpose as any name and password that
your Internet service provider may have given you.
As you type your
password, it will
appear as bullets or
asterisks (depending
on your operating
system). This is to
protect your
password from being
seen by others.

9
2
22
2The Zoom Configuration Manager opens and displays its
Basic Setup page.
Use this Web page to configure the modem so it can connect
with your Internet service provider. Do the following:
a
aa
aEnter your Protocol, Encapsulation, VPI and VCI
settings in the appropriate boxes. If you do not know these
settings, refer to the tables on page 31 and look up your
service provider.
Tip!
If you refer to the tables and there is more than one listing
for your service provider, the most common is labeled (1),
the next (2), and so on.
NAT (Network Address Translation) is Enabled by
default. This feature lets multiple users access the Internet
sharing a single IP address.
Select Disable if users on your LAN have public IP
addresses and can access the Internet directly.
b
bb
bDepending on the Encapsulation setting you selected, the
bottom half of the page will change so that you can enter
additional information.

10 ADSL X6 Quick Start
If you selected PPPoA or PPPoE, enter your ADSL
Username and Password in the appropriate boxes.
This information should have been given to you by
your Internet service provider. (Your Username is
typically your email address or the characters
preceding the @ sign in your email address. This is
NOT the same login you that you used earlier to open
the Zoom Configuration Manager.)
If you selected 1483 Bridged or 1483 Routed, you
have the option of using either dynamic or static IP
addressing. Depending on your situation, select the
appropriate option button:
−[MOST USERS] Ensure that Obtain an IP
address Automatically is selected if you are
using Dynamic Host Configuration Protocol (also
known as DHCP or dynamic IP addressing). This
option is selected by default because most Internet
service providers use dynamic IP addressing.
−Select Use the following IP Address if you have
a static IP address that you plan to use with the
X6. Then, in the boxes that appear, enter the IP
Address, Subnet Mask, Default Gateway, and
DNS that you plan to use. There is typically an
extra charge for a static IP address and you usually
have to make special arrangements with your
Internet service provider to get one.
c
cc
cClick the Save Changes button, then click the Write
Settings to Flash button.
3
33
3Verify that your Internet connection is working. Open your
Web browser (i.e., Internet Explorer or Netscape Navigator)
and try to connect to a familiar Web address.
If you connect successfully, you are ready to set up the rest of
your wired and/or wireless Internet connections. (If you do
not connect, see the Troubleshooting Tips on page 15.)

11
Tip!
If you configured the X6 using a notebook computer, you can
keep it plugged in or you can disconnect it from the unit’s
LAN port. As long as it remains plugged into an ADSL wall
jack and a power source, the X6 can function as a stand-alone
device. You can then make your notebook part of your
wireless network.
Congratulations! You have established communication and your
computer is now connected to the Internet. Now continue with
Establishing a Wired and/or Wireless Network on page 11.
Step 4: Establishing A Wired
and/or Wireless Network
Once a computer that is directly connected to the X6 modem is
able to browse the Web, you know for certain that your Web
connection is working. Now you can set up the rest of your wired
and/or wireless network.
It is up to you whether you want to have some computers
connected directly to the X6 and others connected wirelessly. The
X6 supports both wired and wireless connections. You can have up
to 253 connections, four of which can be wired through the use of
the unit’s four LAN ports. You can also plug a network device
(such as a hub, switch, or router) into one of the LAN ports.
To set up your network, you can do any or all of the following, in
any order that you choose:
•If you want to connect additional computers directly to the X6,
see To Connect Additional “Wired” Computers below.
•If you want to connect a hub, switch, or router directly to the
X6, see To Connect a Network on page 12.
•If you want to set up a wireless network, see To Set Up a
Wireless Network on page 13.

12 ADSL X6 Quick Start
To Connect Additional “Wired”
Computers
You can connect up to four computers with Ethernet ports directly
to the X6.
1
11
1Shut down the computer you want to add to the X6. (This is
important because the computer must locate the correct IP
address for the modem. This is done when the computer is
turned back on in step 3 below.)
2
22
2Plug one end of an Ethernet cable into one of the modem’s
LAN ports and plug the other end into your computer’s
Ethernet port.
3
33
3Turn on the computer.
4
44
4Verify that your Internet connection is working. Open your
Web browser (i.e., Internet Explorer or Netscape Navigator)
and try to connect to a familiar Web address.
5
55
5Repeat steps 1–4 for each computer you want to add.
To Connect a Network Device
You can use one of the LAN ports on the X6 to plug in a network
device (for example, hub, switch, or router).
1
11
1Plug one end of an Ethernet cable into one of the modem’s
LAN ports and the other end into the network device’s
Ethernet port. (For a hub or a switch, this is typically called an
Uplink or Expansion port. For a router, this is typically called a
WAN port.)
2
22
2Set up your network. Refer to the documentation provided
with your particular network device for instructions on how to
do this.

13
3
33
3Once your network is set up, reboot any computer that is part
of the network.
4
44
4Verify that your Internet connection is working. Open the
Web browser (for example, Internet Explorer or Netscape
Navigator) on each computer and try to connect to a familiar
Web address.
To Set Up a Wireless Network
1
11
1Ensure that each computer that you plan to use on your
wireless network has wireless 802.11b or 802.11g capability.
¾Some newer notebooks have built-in wireless networking
capabilities and do not require that a wireless component
be installed. If this is the case, you must set up that
notebook’s wireless connection using Windows XP,
instead of following the rest of the steps in this section. To
do this, see Using Windows XP to Establish Your
Wireless Network on page 15.
Tip!
To see if your notebook has built-in wireless capabilities,
try this: On the Windows desktop, click Start, click
Connect to, and then locate the Wireless Network
Connection option. If Connect to does not appear, or if
there is no Wireless Network Connection option, then
your notebook does not have wireless capabilities.
¾Some desktop and notebook computers may need a
wireless network adapter installed. This can be a USB
adapter, PC card adapter, or PCI adapter. When you install
the adapter, access its interface and ensure that it is set to
infrastructure or access point mode (NOT ad-hoc or
peer to peer mode). If you need help installing your
wireless adapter or setting its mode, refer to the
documentation that came with it.

14 ADSL X6 Quick Start
2
22
2If you installed a wireless component, allow its software to
perform a “site search” to scan for available wireless networks
in your area. When the Service Set Identifier (SSID) of your
X6 wireless network appears in the list—the SSID is zoom—
select it as the network you want to use to connect to the
Internet.
Tip!
For most wireless adapters, you will use its wireless
configuration manager software and click a Scan button or
select a Site Scan, Scan Networks, or other similarly named
tab to do a site search. If you need help, refer to the
documentation that came with your wireless adapter.
There are several site scan issues you should be aware of:
¾If you installed a wireless adapter on a desktop or
notebook computer that is running Windows XP, your
operating system may try to configure it (rather than let
you use the software provided with the wireless adapter).
You will know this is happening because you are prompted
with a message about one or more wireless networks being
available and you will be able to click a link to open the
Wireless Network Connection Properties dialog box. If
this happens, click the link and clear the Use Windows to
configure my wireless network settings check box to
disable it, then click OK. You can then use the software
provided with your wireless adapter without interruption
from Windows XP.
¾More than one wireless network may appear in the list.
These other wireless networks are those of your neighbors.
Each wireless network will have a channel associated with
it. We recommend there be at least a five channel
difference between your network and those of your
neighbors. Having less than a five channel difference may
result in interference with your connection. By default, the
X6 uses channel 10. If you need to change this channel,
you must do so using the Wireless page of the Zoom
Configuration Manager. See the User’s Guide on the CD
or www.zoom.com/techsupport/adsl/adsl_x6.shtml
for more information about changing the channel used by
the X6.

15
¾If you do not want your wireless network to be accessible
to your neighbors, you can encrypt it by specifying security
settings. To learn how, see Setting Wireless Security on
page 17 (By default, the wireless Internet connections
provided via the X6 do not have any security applied.)
4
44
4Test your wireless connections. From each desktop or
notebook computer that you just set up, open your Web
browser (i.e., Internet Explorer or Netscape Navigator) and try
to connect to a familiar Web address.
If you connect successfully, your wireless network is up
and running and you are ready to browse the Web!
Important!
If you want to add security to your network, please go to page 17.
Using Windows XP to Establish Your
Wireless Network
This section only applies to newer notebooks that have built-in
wireless capabilities.
Note:
If your notebook does not have built-in wireless capabilities, see
the previous section, starting on page 11.
1
11
1On your Windows desktop, click the Start button, then click
Control Panel.
2
22
2Double-click the Network Connections icon.
3
33
3Right-click the Wireless Network Connection icon, then
select Properties.
4
44
4On the Wireless Network Connection Properties dialog
box, select the Wireless Networks tab. Windows XP will
automatically scan for available wireless networks in your area.
Its findings will appear in the Available networks list. It
should find the wireless network of the X6—named zoom.

16 ADSL X6 Quick Start
(The scan is done automatically because the Use Windows to
configure my wireless network settings check box is
selected by default.)
5
55
5Select zoom from the Available networks list, then click the
Configure button to add it to the Preferred networks list.
The notebook will try to connect to the Internet using the
wireless networks listed here, in the order in which they
appear. (If you already have networks listed here, we
recommend you either remove them or use the Move up
button to move zoom to the top of the list.)
6
66
6Click OK.
7
77
7Test your wireless connection. From the notebook that you
just set up, open your Web browser (for example, Internet
Explorer or Netscape Navigator) and try to connect to a
familiar Web address.
If you connect successfully, your notebook’s wireless
abilities are configured and you are ready to browse the
Web!
Important!
If you want to add security to your network, please go to page
17.

17
Setting Wireless Security
Setting up the security feature of the X6 helps prevent
unauthorized access to your network. To do this, you will create
and enter a unique passphrase or an alphanumeric “key”. Once
entered, only devices with the proper “key” or passphrase will be
allowed to establish a connection to the network.
There are two ways to configure and implement a passphrase or
key. They are referred to as WPA (WiFi Protected Access,
sometimes called WPA Shared Key) and WEP (Wired Equivalent
Privacy), 64 and 128 bit).
Setting Up Security Using WPA (or
WPA Shared Key)
WPA, the recommended security method, uses a passphrase that
you choose and enter on the other wireless devices on the network
(clients) to set up security. To use WPA, all of the other wireless
devices on the network must support WPA.
1
11
1Check to see that all other clients that you plan to put on
the network support WPA or WPA Shared Key. You can do
this by checking the manual that came with each device, or by
checking the configuration software for the installed device.
Look under Security or Encryption or Setup or Advanced
Features. If all the clients support WPA, proceed with step 2.
If they do not, skip down to “Setting Up Security Using
WEP”.
2
22
2Click the Wireless button in the Zoom Configuration
Manager. This will open the Wireless Setup menu. Go to
Encryption (which should say “None”) and select WPA from
the drop-down menu. A new fill-in box labeled WPA
Passphrase should open directly below the Encryption box.
3
33
3Choose and enter a Passphrase. with at least eight
characters. You can enter a word, a phrase, or for greater
security you can enter a combination of numbers and letters.

18 ADSL X6 Quick Start
The Passphrase is case-sensitive, so be sure to notice whether
each letter is capitalized.
4
44
4Click Save Changes and then Write Settings to Flash.
5
55
5Enter the Passphrase on all other wireless devices on the
network. Every wireless network client needs to be set
individually. Open the software that came with the device,
which should be running on the computer where the device is
installed. Find the configuration menu for security, choose
WPA, and enter the Passphrase, exactly as you entered it on
the X6 “Wireless Setup” page. Your security setup
configuration is now complete!
Setting Up Security Using WEP
If all of your network devices DO NOT support WPA you can
use WEP to configure network security. WEP can be configured
two ways: 64-bit and 128-bit. They configure the same way. 128-bit
WEP provides a bit more security than 64, but it also tends to hurt
network performance. We recommend that most people configure
their WEP for 64-bit security.
1
11
1Click the Wireless button in the Zoom Configuration
Manager. This will open the Wireless Setup menu.
2
22
2Go to Encryption (which should say “None”) and select
WEP-64 bit (or WEP-128 bit for more security but
diminished network performance) from the drop-down menu.
Six new boxes should open directly below the Encryption
box.

19
3
33
3Check the box marked Passphrase and then choose and enter
a Passphrase of at least eight characters in the box immediately
to the right. You can enter a word, a phrase, or for greater
security you can enter a combination of numbers and letters.
The Passphrase is case-sensitive, so be sure to notice whether
each letter is capitalized.
4
44
4Click Save Changes and then Write Settings to Flash. With
WEP 128-bit security, the same key appears in all four Key
boxes:

20 ADSL X6 Quick Start
With WEP 64-bit security, a different key appears in each of
the Key boxes. One key is indicated on the screen as the
Default Key, explained in Step 6 below.
(Take a snapshot of this screen or write down the keys and
keep them in a convenient place in case you need them to
configure non-Zoom network devices.)
5
55
5If ALL of the wireless devices (clients) on the network are
Zoom devices, enter the Passphrase that you just entered on
each client. Every wireless network client needs to be set
individually. Open the software that came with the device,
which should be running on the computer where the device is
installed. Find the configuration menu for security, choose
WEP, and enter the Passphrase, exactly as you entered it on
the X6 Wireless Setup page. Your security setup
configuration is now complete!
If any or all of the other wireless devices on the network
(clients) are not Zoom devices, proceed with Step 7 below.
6
66
6If any or all of the other wireless devices on the network
(clients) are not Zoom devices, you will enter one of the
“keys” shown below the Passphrase on each client. You
must enter the same key on each one. The key that you must
use is the key corresponding to the Default Key number
shown.
If the number in the Default Key box is 1, use Key 1, and so
on. You can choose the default key you prefer using the pull-
down Default Key menu box.
7
77
7Enter the Key that you just selected on each client. Every
wireless network client needs to be set individually. Open the
In this example,
the Default Key
is Key 1.
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