Zoom PCI Cable Modem User manual

Cable Modem
Cable ModemCable Modem
Cable Modem
User’s Guide
for Macintosh®

Notice
NoticeNotice
Notice
Copyright 2001 Zoom Telephonics, Inc. and its Licensors.
The Global Village Communication logo is a registered trademark of Zoom
Telephonics, Inc.
Apple, the Apple logo, AppleTalk, and Macintosh are registered trademarks
of Apple Computer, Inc.
Other trademarks referenced are the property of their respective owners.

Contents
About This Manual ........................................................... 4
Package Contents ............................................................... 4
What You Will Also Need ..................................................... 5
1 Installing Your Cable Modem ....................................... 6
Requesting Cable Modem Service......................................... 6
Configuring Your Macintosh’s Network Settings..................... 9
Connecting Your Modem.................................................... 13
Automated Synchronization ............................................... 15
2 Using Your Cable Modem............................................ 16
Connecting to the Internet ................................................ 16
Ending an Internet Session ................................................ 16
Unplugging the Modem ..................................................... 17
Appendix A Front Panel Information............................. 18
Appendix B Troubleshooting Tips .................................. 19
Appendix C Regulatory Information.............................. 22

4 Global Village Cable Modem User’s Guide
About This Manual
About This ManualAbout This Manual
About This Manual
This User’s Guide provides explanations and step-by-step
instructions for installing and using your new Global Village cable
modem bundle.
Package Contents
Package ContentsPackage Contents
Package Contents
Before you begin, check that you have all the items necessary to
complete installation and connect to the Internet. If you are
missing any items, contact your supplier.
•Zoom® cable modem Model 5011
•10BaseT (Ethernet) cable
•Power adapter
•CD-ROM with complimentary value-added software.
Some models may also include a mounting stand.

About This Manual 5
What You Will Also Need
What You Will Also NeedWhat You Will Also Need
What You Will Also Need
In addition to the items packaged with your modem, you will need
the following items to complete your installation.
•Macintosh with an available Ethernet port and running Mac
OS 7.6.1 or above.
Note: If you have an older Mac, it may have an AAUI-15
Ethernet port rather than a 10BT Ethernet port. If so, you
will need to purchase an AAUI-15-to-10BT adapter.
•Cable modem service provided by your cable company. The
service must be DOCSIS (Data Over Cable Service Interface
Specification) compatible.
•A power outlet.
•A cable TV outlet that has been configured by your cable
company for high-speed broadband access.
•The proper length of 75-ohm coaxial cable to reach between
your cable modem and the cable outlet
Note: Because there is great variety in the way cable is installed,
we do not provide a coaxial cable to connect to your cable
system. If your cable service company does not provide
one, you should purchase a coaxial cable with an RG-59 or
RG-61U rating (75-ohm) and industry-standard F
connectors on both ends. For best performance, do not
use “push-on” F connectors; use only “screw-on” F
connectors.

6 Global Village Cable Modem User’s Guide
1
11
1
Installing Your Cable Modem
Installing Your Cable ModemInstalling Your Cable Modem
Installing Your Cable Modem
This chapter explains how to connect your new cable modem to
your Macintosh and illustrates a typical cable installation in your
home or office.
Note: If your cable company provides you with an installation
procedure, follow it instead of the procedure described in
this chapter.
Installation consists of a few simple steps:
1
11
1Requesting cable modem service from your cable
company.
2
22
2Configuring your Macintosh's network settings.
3
33
3Connecting your modem.
Requesting Cable Modem Service
Requesting Cable Modem ServiceRequesting Cable Modem Service
Requesting Cable Modem Service
Before you install your cable modem, contact your cable company
to arrange for cable modem service and to establish an account.
A cable company representative may take care of the entire
installation for you, or you may get an installation CD from the
company and complete the procedure yourself. If you are doing it
yourself, you will need to provide the following information to the
cable company before you make the connections. We recommend
that you write the information down in the table below for future
reference. All the information you need is printed on the modem’s
bottom label, except for your Macintosh’s Ethernet Adapter MAC
(E-MAC) Address. The E-MAC Address is printed on the
Macintosh’s case, either on the side or bottom. If your Macintosh
is missing its E-MAC Address label, you can locate the number by
following the steps in the next section.

1 Installing Your Cable Modem 7
Information Required for Cable Service
Information Required for Cable ServiceInformation Required for Cable Service
Information Required for Cable Service
Provider
ProviderProvider
Provider
Cable Modem Product Name & Model No.
Cable Modem Product Name & Model No.Cable Modem Product Name & Model No.
Cable Modem Product Name & Model No.
Zoom Model 5011
Zoom Model 5011Zoom Model 5011
Zoom Model 5011
S/N
S/NS/N
S/N
(on modem’s bottom label)
(on modem’s bottom label)(on modem’s bottom label)
(on modem’s bottom label)
____________________
________________________________________
____________________
MIB ID
MIB IDMIB ID
MIB ID
(on modem’s bottom label under large bar code)
(on modem’s bottom label under large bar code)(on modem’s bottom label under large bar code)
(on modem’s bottom label under large bar code)
____________________
________________________________________
____________________
Cable Modem MAC A
Cable Modem MAC ACable Modem MAC A
Cable Modem MAC Ad
dd
ddress
dressdress
dress
(on modem’s bottom label above small bar code)
(on modem’s bottom label above small bar code)(on modem’s bottom label above small bar code)
(on modem’s bottom label above small bar code)
____________________
________________________________________
____________________
Ethernet ID
Ethernet IDEthernet ID
Ethernet ID
(on Macintosh case label)
(on Macintosh case label)(on Macintosh case label)
(on Macintosh case label)
____________________
________________________________________
____________________
If you’ve entered all the above information, go to Configuring
Your Macintosh’s Network Settings on page 9. If the Ethernet
ID label is missing on your Mac, continue below.
Locating Your Ethernet Adapter MAC Address
Locating Your Ethernet Adapter MAC AddressLocating Your Ethernet Adapter MAC Address
Locating Your Ethernet Adapter MAC Address
For Mac OS 7.6.1 - 9.1 and Above but not OS X:
1From the Apple menu, choose Apple System Profiler.

8 Global Village Cable Modem User’s Guide
2In the Apple System Profiler window, click the
Network Overview arrow and then the AppleTalk
arrow. Find the 12-character Hardware Address (E-
MAC Address) and make a note of it in the table above.
3Continue with Configuring Your Macintosh Network
Settings below.
For Mac OS X:
1From the Dock, choose System Preferences and then
Network. The Network pane appears.
2Under the Configure drop-down tab, choose Built-in
Ethernet or Ethernet.
3Make sure that the TCP/IP tab is foremost. Find the 12-
character Hardware Address (E-MAC Address) and note
it in the table above.

1 Installing Your Cable Modem 9
4Click Save and close the Network pane.
5Continue with Configuring Your Macintosh Network
Settings below.
Configuring Your Macintosh’s Network
Configuring Your Macintosh’s NetworkConfiguring Your Macintosh’s Network
Configuring Your Macintosh’s Network
Settings
SettingsSettings
Settings
Depending on your Mac OS, the directions to configure your
Macintosh’s network settings will differ. For OS X, follow the
instructions on page 11. Otherwise, continue directly below.
For Mac OS 7.6.1 - 9.1 and Above but not OS X
For Mac OS 7.6.1 - 9.1 and Above but not OS XFor Mac OS 7.6.1 - 9.1 and Above but not OS X
For Mac OS 7.6.1 - 9.1 and Above but not OS X
1From the Apple menu, choose Control Panels and then
TCP/IP to display the TCP/IP dialog box (you will use this
dialog box in Step 6).
2On the main toolbar, from the File menu, choose
Configurations.
3In the Configurations dialog box, click Duplicate.
4The Duplicate Configuration dialog box appears. Type a
name of your choosing, such as“GV Cable Modem,” and
click OK.

10 Global Village Cable Modem User’s Guide
5The Configurations dialog box appears again. Highlight
your new configuration—in our example, GV Cable
Modem—and click Make Active.