Zte Axon 11 User manual

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ZTE A2021E
User Manual

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About This Manual
Thank you for choosing this ZTE mobile device. In order to
keep your device in its best condition, please read this
manual and keep it for future reference.
Copyright
Copyright © 2020 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted, reproduced,
translated or used in any form or by any means, electronic or
mechanical, including photocopying and microfilm, without
the prior written permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on
print errors or update specifications in this guide without
prior notice. This manual has been designed with the utmost
care to ensure the accuracy of its content. However, all
statements, information and recommendations contained
therein do not constitute a warranty of any kind, either
expressed or implied. Please refer to For Your Safety to be
sure to use your phone properly and safely. We offer self-
service for our smart terminal device users. Please visit the
ZTE official website (at http://www.ztedevices.com) for more
information on self-service and supported product models.
Information on the website takes precedence.
Disclaimer

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ZTE Corporation expressly disclaims any liability for faults
and damages caused by unauthorized modifications of the
software.
Images and screenshots used in this manual may differ from
the actual product. Content in this manual may differ from
the actual product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation.
Android™is a trademark of Google LLC.
The Bluetooth®word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and any use of
such marks by ZTE Corporation is under license.
microSDXC Logo is a trademark of SD-3C, LLC.
For DTS patents, see http://patents.dts.com. Manufactured
under license from DTS Licensing Limited. DTS, the Symbol,
& DTS and the Symbol together are registered trademarks
or trademarks of DTS, Inc. in the United States and/or other
countries. © DTS, Inc. All Rights Reserved.
Other trademarks and trade names are those of their
respective owners.

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Instructional Icons
NOTE
Additional information, supplementary
instruction or tips for the operation of
the product.
CAUTION
Safety information that, if ignored,
may cause minor damage to the
equipment or service interruption.
WARNING
Safety information that, if ignored,
may cause serious damage to the
equipment or danger to personal
safety.
Version No.: R1.0
Edition Time: April 8, 2020

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Contents
Exciting New Features ..........................................11
Face Recognition.............................................................11
In-Screen Fingerprint Identification...................................11
Camera Features.............................................................11
Private Space ..................................................................12
Phone Switch...................................................................12
Getting Started.......................................................13
Getting to Know Your Phone ............................................13
Knowing the Keys ............................................................15
Setting Up Your Phone.....................................................15
Charging the Phone.........................................................17
Powering On/Off ..............................................................18
Setting Up for the First Time.............................................19
Locking/Unlocking the Screen and Keys...........................19
Getting to Know the Home Screen ...................................20
Personalizing .........................................................22
Setting the Navigation Style .............................................22
Changing the System Language ......................................24
Switching to Vibration or Silent Mode ...............................24
Using Do Not Disturb Mode..............................................25
Choosing Your Wallpaper.................................................27
Using ZTE Locker ............................................................27
Using Night Light..............................................................28

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Knowing the Basics...............................................29
Phone Status Icons..........................................................29
Notification Icons.............................................................30
Using Quick Settings .......................................................30
UsingApp Shortcuts........................................................31
Notification Dots ..............................................................32
Opening and Switching Apps ...........................................33
Using Split-Screen Mode.................................................34
Security...................................................................36
Protecting Your Phone With Screen Locks.......................36
Using Your Fingerprint .....................................................37
Using Face Recognition...................................................39
Protecting Your Phone With Screen Pinning.....................41
Connecting to Networks........................................43
Connecting to Mobile Networks........................................43
Connecting to Wi-Fi.........................................................45
Connecting to Devices ..........................................46
Connecting to Bluetooth Devices .....................................46
Exchanging Data via NFC................................................47
Using Tap & Pay..............................................................47
Connecting to Your Computer via USB.............................48
Using USB On-The-Go (OTG) .........................................50
Sharing Your Mobile Data Connection Through
Tethering.................................................................51

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Phone Calls............................................................52
Placing Calls....................................................................52
Answering or Rejecting Calls............................................54
Using Options During a Call.............................................54
Managing Multi-party Calls...............................................56
Contacts .................................................................58
Adding a New Contact......................................................58
Importing and Exporting Contacts.....................................58
Setting a Ringtone for a Contact.......................................60
Setting Call Blocking........................................................60
Gmail.......................................................................61
Setting Up the First Email Account ...................................61
Writing and Sending an Email ..........................................61
Responding to an Email...................................................62
Messages ...............................................................63
Sending a Message .........................................................63
Message Options.............................................................64
Web Browser..........................................................66
Opening the Browser .......................................................66
Using Multiple Browser Tabs ............................................66
Changing Chrome Settings ..............................................67
Camera ...................................................................68
Capturing a Photo............................................................68

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Recording a Video...........................................................70
UsingAI Camera Mode....................................................71
Using PORTRAIT Mode...................................................72
Using Manual Camera Mode ...........................................72
Using Other Camera Modes ............................................73
Photos.....................................................................76
Opening Photos...............................................................76
Sharing Your Photos or Videos ........................................76
Deleting Unwanted Photos or Videos...............................76
Restoring a Photo or Video..............................................77
Voice Recorder.......................................................78
Recording a Voice Memo.................................................78
Playing a Voice Memo .....................................................78
Trimming a Voice Memo ..................................................79
Game Assist ...........................................................80
Phone Switch .........................................................81
Private Space .........................................................83
Opening Private Space for the First Time.........................83
Encrypting Pictures/Videos/Files......................................84
Locking Apps...................................................................84
Using Password Book......................................................85
Setting Private Space ......................................................85
Settings...................................................................87

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Network & Internet ...........................................................87
Connected Devices..........................................................89
Notifications & Status Bar.................................................90
Apps................................................................................91
Battery.............................................................................92
Display.............................................................................92
Sound..............................................................................92
Features ..........................................................................93
Storage............................................................................94
Privacy.............................................................................95
Location...........................................................................95
Security............................................................................96
Accounts..........................................................................98
Accessibility.....................................................................98
Digital Wellbeing & Parental Controls...............................98
Google.............................................................................99
System.............................................................................99
About Phone..................................................................101
For Your Safety....................................................102
General Safety...............................................................102
Radio Frequency (RF) Energy........................................105
Distractions....................................................................107
Product Handling ...........................................................107
Electrical Safety.............................................................112
Radio Frequency Interference........................................113
Explosive Environments.................................................115

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Disposal of Your Old Appliance...................................... 116
EU DECLARATION OF CONFORMITY ......................... 117
ErP Conformity.....................................................118

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Exciting New Features
Face Recognition
You can use your face to unlock the screen or to open the apps
locked by Private Space. Your phone can automatically turn on
the screen and recognize your face to unlock the screen each
time you raise your phone.
In-Screen Fingerprint Identification
With the in-screen fingerprint sensor you can register up to 5
fingerprints and use them to unlock the phone or access Private
Space.
Camera Features
AI camera: AI camera can automatically adjust the colour
and lighting settings to match the scene or subject. For
example, if you are taking a picture of flowers, it will choose
the best colour for flowers and the picture will be more vivid.
Wide-angle camera: Take photos with a wider vision range.
You can turn on distortion correction if necessary.
MACRO camera: Enable to focus on subjects close to the
camera lens. It is commonly used to photograph flowers,
insects and other small items that you want a close-up view
of.

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PORTRAIT mode: Use PORTRAIT mode to focus on your
subject with a depth effect and blur backgrounds.
BOKEH mode: Take a photo with the subject in focus and
the background blurred. You can also change the shutter
aperture.
Private Space
Private Space allows you to encrypt your files, lock your apps
and manage your account passwords. To access Private Space,
you need to draw a pattern, enter a PIN, or use your registered
fingerprint.
Phone Switch
You can use Phone Switch to easily transfer data such as
contacts, messages, pictures, audio, videos, etc. from your old
Android phone to the new one. You need to install Phone Switch
on both phones first.

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Getting Started
Getting to Know Your Phone
Front camera
Touch screen
Earpiece
Volume key
Power key
Light sensor
nano-SIM/
microSDXC
card tray
Proximity
sensor
In-screen
fingerprint
Speaker

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Back cameras
USB Type-C/
headset jack
Flash
NFC area

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Knowing the Keys
Key
Function
Power key
Press and hold to restart or power off.
Press to turn on/off the screen display.
Volume key
Press or hold either end of the key to turn the
volume up or down.
NOTE:
You can use virtual keys or gestures to navigate your phone,
and two navigation styles are available. See Setting the
Navigation Style.
Setting Up Your Phone
The nano-SIM card(s) can be installed or removed while the
phone is turned on.
WARNING!
To avoid damage to the phone, do not use any other kind of SIM
cards, or any non-standard nano-SIM card cut from a SIM card.
You can get a standard nano-SIM card from your service
provider.
1. Insert the tip of the tray eject tool into the hole on the card
tray.

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2. Pull out the card tray. You can place a nano-SIM card on the
card slot 1, and place a nano-SIM card or a microSDXC
card on the card slot 2, as shown. Carefully slide the tray
back into place.

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NOTE:
The two card slots support 4G/3G/2G networks.
Charging the Phone
Your phone’s battery should have enough power for the phone
to turn on, find a signal, and make a few calls. You should fully
charge the battery as soon as possible.
WARNING!
Use only ZTE-approved chargers and USB Type-C cables. The
use of unapproved accessories could damage your phone or
cause the battery to explode.
NOTE:
To achieve fast charging, you can use the original charger
and USB Type-C cable when charging your phone.
WARNING!
Do not remove the back cover. The battery is not removable.
Removal may cause fire or explosion.
1. Connect the adapter to the USB Type-C jack.

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2. Connect the charger to a standard AC power outlet. If the
phone is on, you’ll see a charging icon, such as or
, appear on the status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE:
If the battery is extremely low, you may be unable to power on
the phone even when it is being charged. In this case, try again
after charging the phone for at least 20 minutes. Contact the
customer service if you still cannot power on the phone after
prolonged charging.
Powering On/Off
Press and hold the Power key to turn on your phone.
To power off, press and hold the Power key to open the
options menu, and touch >.
NOTE:
If the screen freezes or takes too long to respond, try pressing

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and holding the Power key for about 10 seconds to restart the
phone.
Setting Up for the First Time
When you first power on your phone after you purchase it or
reset it to factory settings, you need to do some settings before
using it.
Select the language field and follow the on-screen prompts to
set up your phone.
Locking/Unlocking the Screen and
Keys
Your phone allows you to quickly lock the screen and keys (put
the phone to sleep mode) when not in use and to turn the screen
back on and unlock it when you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys, press the
Power key.
NOTE:
To save battery power, the phone automatically turns off the
screen after some time of inactivity. You will still be able to
receive messages and calls while the phone screen is off.
To unlock the screen and keys:
1. Press the Power key to turn the screen on.

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2. Swipe up on the screen.
- or -
Swipe from to open the camera.
- or -
Touch a notification twice consecutively to open the related
app.
NOTE:
If you have set a face verification, a fingerprint, an unlock
pattern, a PIN or a password for your phone (see Using Face
Recognition, Using Your Fingerprint and Protecting Your Phone
With Screen Locks), you’ll need to use your face or fingerprint,
drawthe pattern, or enter the PIN/password to unlock your screen.
Getting to Know the Home Screen
The home screen is the starting point for your phone’s
applications, functions, and menus. You can customise your
home screen by adding shortcuts, folders, widgets and more.
Extended Home Screen Panels
Your home screen is extendable, providing more space for
shortcuts, folders, and more. Simply swipe left or right on the
home screen to see the extended panels. You can add or
remove home screen panels.
To add a new home screen panel:
Touch and hold an item such as a shortcut or folder on the home