Zte Boost MAX User manual

Boost MAX™
User Guide
[UG template version 13a]

TOC i
Table of Contents
Your Phone at a Glance...................................................................................................... 1
Set Up Your Phone............................................................................................................. 2
Activation and Service ........................................................................................................ 3
Create Your Account and Pick Your Plan .................................................................... 3
Activate Your Phone.................................................................................................... 3
Manage Your Account................................................................................................. 3
Re-Boost ..................................................................................................................... 4
Additional Information.................................................................................................. 5
Set Up Connections Optimizer............................................................................................ 5
Set Up Voicemail................................................................................................................ 5
Your Phone’s Layout........................................................................................................... 6
Turn Your Phone On and Off.............................................................................................. 8
Turn Your Screen On and Off............................................................................................. 8
Touchscreen Navigation ..................................................................................................... 9
Your Home Screen............................................................................................................11
Home Screen Overview..............................................................................................12
Customize the Home Screen......................................................................................12
Extended Home Screens............................................................................................14
Status Bar..........................................................................................................................14
Enter Text..........................................................................................................................15
Touchscreen Keyboards.............................................................................................16
Android Keyboard.......................................................................................................16
Swype.........................................................................................................................17
TouchPal Keyboard....................................................................................................19
Google Voice Typing ..................................................................................................22
Tips for Editing Text....................................................................................................23
Text Input Settings......................................................................................................23
Make Phone Calls..............................................................................................................24
Call Using the Phone Dialer........................................................................................24
Call from Call Logs.....................................................................................................25

TOC ii
Call from Contacts......................................................................................................25
Call Using a Speed Dial Number ................................................................................25
Call a Number in a Text Message...............................................................................25
Call Emergency Numbers...........................................................................................26
Receive Phone Calls..........................................................................................................27
Voicemail...........................................................................................................................27
Voicemail Setup..........................................................................................................28
Voicemail Notification .................................................................................................28
Retrieve Your Voicemail Messages ............................................................................28
Visual Voicemail ................................................................................................................29
Set Up Visual Voicemail..............................................................................................29
Review Visual Voicemail.............................................................................................30
Listen to Multiple Voicemail Messages .......................................................................30
Visual Voicemail Options............................................................................................30
Configure Visual Voicemail Settings...........................................................................31
Change Your Main Greeting via the Voicemail Menu..................................................32
Edit the Display Name via the Voicemail Menu...........................................................32
Phone Call Options............................................................................................................32
In-call Options.............................................................................................................33
Caller ID .....................................................................................................................34
Call Waiting ................................................................................................................34
Conference Calling.....................................................................................................34
Call Forwarding ..........................................................................................................35
Set Up Speed Dialing.........................................................................................................35
Call Logs............................................................................................................................36
Call Settings ......................................................................................................................37
Quick Responses........................................................................................................37
Voicemail Settings......................................................................................................37
TTY Mode...................................................................................................................37
Hearing Aids...............................................................................................................38
DTMF Tones...............................................................................................................38
Speed Dial..................................................................................................................39
Call Forwarding ..........................................................................................................39

TOC iii
Voice Privacy..............................................................................................................39
Plus Code Dialing Setting...........................................................................................39
Internet Call Settings ..................................................................................................40
Get Started with People.....................................................................................................41
Access Contacts.........................................................................................................41
The Contacts List........................................................................................................41
Contacts List Options..................................................................................................42
Add a Contact....................................................................................................................43
Save a Phone Number.......................................................................................................44
Edit a Contact....................................................................................................................44
Add or Edit Information for a Contact..........................................................................45
Assign a Picture to a Contact......................................................................................45
Assign a Ringtone to a Contact...................................................................................45
Link a Contact.............................................................................................................45
Delete a Contact.........................................................................................................46
Synchronize Contacts........................................................................................................46
Share a Contact.................................................................................................................46
Create Your Own Profile....................................................................................................47
Import and Export Contacts ...............................................................................................47
Add a Contact to Favorites.................................................................................................48
Search for a Contact..........................................................................................................48
Work With Contact Groups ................................................................................................48
Gmail / Google...................................................................................................................50
Create a Google Account............................................................................................50
Sign In to Your Google Account..................................................................................51
Access Gmail..............................................................................................................51
Send a Gmail Message ..............................................................................................52
Read and Reply to Gmail Messages...........................................................................53
Email .................................................................................................................................53
Add an Email Account ................................................................................................54
Add an Exchange ActiveSync Account.......................................................................55
Compose and Send Email..........................................................................................55
View and Reply to Email.............................................................................................56

TOC iv
Manage Your Email Inbox...........................................................................................56
Exchange ActiveSync Email Features........................................................................57
Email Account Settings...............................................................................................59
Delete an Email Account.............................................................................................59
Add the Email Widget.................................................................................................59
Text and Multimedia Messaging.........................................................................................59
Send a Text Message.................................................................................................60
Send a Multimedia Message (MMS)...........................................................................61
Save and Resume a Draft Message ...........................................................................63
New Messages Notification.........................................................................................63
Manage Message Conversations................................................................................63
Text and MMS Options...............................................................................................66
Social Networking Accounts...............................................................................................67
Facebook....................................................................................................................67
Twitter.........................................................................................................................68
LinkedIn......................................................................................................................68
YouTube.....................................................................................................................68
Google+......................................................................................................................69
Google Play Store..............................................................................................................71
Find and Install an App...............................................................................................71
Create a Google Wallet Account.................................................................................73
Request a Refund for a Paid App ...............................................................................73
Open an Installed App................................................................................................73
Uninstall an App .........................................................................................................74
Get Help with Google Play..........................................................................................74
Google Maps .....................................................................................................................74
Music.................................................................................................................................76
Music Player...............................................................................................................76
Google Play Music App ..............................................................................................79
Google Play Movies & TV App...........................................................................................81
Google Play Books App.....................................................................................................81
Wi-Fi..................................................................................................................................83
Turn Wi-Fi On and Connect to a Wireless Network.....................................................83

TOC v
Check the Wireless Network Status............................................................................84
Connect to a Different Wi-Fi Network..........................................................................84
Connect to a WPS Network........................................................................................84
Launch a Web Connection.................................................................................................85
Connections Optimizer.......................................................................................................85
Data Services General Information (3G and 4G Networks)................................................86
4G ..............................................................................................................................86
Your Data Services User Name..................................................................................87
Data Connection Status and Indicators.......................................................................87
Virtual Private Networks (VPN)..........................................................................................88
Prepare Your Phone for VPN Connection...................................................................88
Set Up Secure Credential Storage..............................................................................88
Add a VPN Connection...............................................................................................88
Connect to or Disconnect from a VPN ........................................................................89
Browser .............................................................................................................................89
Launch the Web Browser............................................................................................90
Learn to Navigate the Browser ...................................................................................90
Browser Menu ............................................................................................................91
Select Text on a Web Page........................................................................................93
Go to a Specific Website.............................................................................................93
Adjust Browser Settings..............................................................................................94
Create Website Settings.............................................................................................96
Reset the Browser to Default......................................................................................96
Set the Browser Home Page ......................................................................................97
Create Bookmarks......................................................................................................97
Create a New Homepage ...........................................................................................98
Add Bookmarks to Your Home Screen .......................................................................98
Lumen Toolbar...................................................................................................................98
Wi-Fi Direct........................................................................................................................99
Connect to Another Device via Wi-Fi Direct................................................................99
Send Data via Wi-Fi Direct..........................................................................................99
Receive Data via Wi-Fi Direct.....................................................................................99
Take Pictures...................................................................................................................100

TOC vi
Open or Close the Camera.......................................................................................100
Viewfinder Screen.....................................................................................................100
Take a Picture ..........................................................................................................101
Review Screen .........................................................................................................101
Record Videos.................................................................................................................102
Camera Settings..............................................................................................................103
Video Camera Settings....................................................................................................103
View Pictures and Videos Using Gallery..........................................................................104
Open or Close Gallery..............................................................................................104
View Pictures and Videos.........................................................................................104
Zoom In or Out on a Picture......................................................................................105
Watch Video.............................................................................................................105
Work With Pictures ..........................................................................................................106
Share Pictures and Videos...............................................................................................107
Send Pictures or Videos by Email.............................................................................107
Send a Picture or Video by Multimedia Message......................................................108
Send Pictures or Videos Using Bluetooth .................................................................108
Send Pictures or Videos Using Wi-Fi Direct..............................................................109
Share Pictures on Facebook.....................................................................................109
Share Pictures and Videos on Picasa.......................................................................109
Share Pictures or Videos on Google+.......................................................................110
Share Videos on YouTube........................................................................................110
Calendar..........................................................................................................................111
Add an Event to the Calendar...................................................................................111
Invite Guests to Your Calendar Event.......................................................................112
Calendar Event Alerts...............................................................................................112
View Calendar Events ..............................................................................................113
Erase Calendar Events.............................................................................................115
Show or Hide Calendars...........................................................................................116
Choose Google Calendars to Synchronize With Your Phone....................................116
Synchronize an Exchange ActiveSync Calendar ......................................................117
Send a vCalendar.....................................................................................................117
Alarm...............................................................................................................................118

TOC vii
Backup & Restore............................................................................................................118
Calculator ........................................................................................................................118
File Manager....................................................................................................................119
Google Search and Google Now......................................................................................119
Search With Text......................................................................................................119
Search by Speaking..................................................................................................119
Turn Google Now On or Off......................................................................................120
News & Weather..............................................................................................................120
Qualcomm Enhanced ......................................................................................................120
Sound Recorder...............................................................................................................120
Timer ...............................................................................................................................121
Voice Dialer .....................................................................................................................121
World Time......................................................................................................................121
Bluetooth .........................................................................................................................121
Turn Bluetooth On or Off...........................................................................................121
The Bluetooth Settings Menu....................................................................................122
Change the Phone Name .........................................................................................122
Connect a Bluetooth Headset or Car Kit...................................................................122
Reconnect a Headset or Car Kit ...............................................................................123
Disconnect or Unpair from a Bluetooth Device..........................................................123
Send and Receive Information Using Bluetooth........................................................124
microSDHC Card.............................................................................................................126
Insert a microSDHC Card.........................................................................................126
Remove the microSDHC Card..................................................................................127
View the microSDHC Card Memory..........................................................................127
Format the microSDHC Card....................................................................................127
Unmount the microSDHC Card.................................................................................128
Transfer Files Between Your Phone and a Computer......................................................128
Update Your Phone .........................................................................................................129
Update Your Phone Firmware ..................................................................................129
Update Your Android Operating System...................................................................131
Update Your Profile ..................................................................................................131
Update Your PRL .....................................................................................................131

TOC viii
Airplane Mode..................................................................................................................132
Wi-Fi Settings ..................................................................................................................132
Bluetooth Settings............................................................................................................133
Mobile Networks Settings.................................................................................................133
Data Usage Settings........................................................................................................133
VPN Settings ...................................................................................................................135
Smart Viewer...................................................................................................................135
Sound Settings ................................................................................................................135
Volumes ...................................................................................................................135
Silent Mode...............................................................................................................135
Phone Ringtone........................................................................................................136
Vibration Settings .....................................................................................................136
Dolby Digital Plus......................................................................................................137
System Sounds and Tones.......................................................................................137
Display Settings...............................................................................................................137
Brightness ................................................................................................................137
Wallpaper Settings....................................................................................................138
Sleep Settings ..........................................................................................................138
Font Size Settings.....................................................................................................138
Pulse Notification Light.............................................................................................138
Calibration Settings...................................................................................................138
Front Key Light Settings............................................................................................139
Date & Time Settings.......................................................................................................139
Language & Input Settings...............................................................................................139
Language & Input: Select Language.........................................................................139
Language & Input: Spell Checker .............................................................................139
Language & Input: Personal Dictionary.....................................................................140
Language & Input: Keyboard & Input Methods..........................................................140
Language & Input: Voice Search ..............................................................................140
Language & Input: Text-to-Speech Output................................................................141
Language & Input: Pointer Speed.............................................................................141
Storage Settings..............................................................................................................141
Storage: Save Location ............................................................................................141

TOC ix
Storage: User Application Space..............................................................................142
Internal SD Card Storage Settings (Internal Phone Memory)....................................142
External SD Card Storage Settings (External microSDHC Card)..............................142
Battery Settings ...............................................................................................................143
Apps Settings...................................................................................................................143
Connect to PC Settings....................................................................................................143
Location Services Settings...............................................................................................144
Security Settings..............................................................................................................144
Screen Lock..............................................................................................................144
Other Screen Security Settings.................................................................................145
Security: Encrypt Phone ...........................................................................................146
Security: Encrypt SD Card........................................................................................147
Security: Make Passwords Visible............................................................................147
Security: Device Administrators................................................................................147
Security: Unknown Sources......................................................................................147
Security: Credential Storage.....................................................................................148
Backup & Reset...............................................................................................................148
Accounts and Sync Settings ............................................................................................149
Set Up a New Account..............................................................................................149
Remove an Existing Account....................................................................................149
Sync the Accounts Automatically or Manually...........................................................149
Accessibility Settings .......................................................................................................150
Developer Options...........................................................................................................151
System Updates ..............................................................................................................151
Activate This Device ........................................................................................................151
About Phone....................................................................................................................152
Index.......................................................................................................................................154

Get Started 1
Get Started
The following topics give you all the information you need to set up your phone and service the
first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.

Get Started 2
Set Up Your Phone
You must first charge the battery to begin setting up your phone.
1. Charge your battery.
Note: Your phone's battery is integrated into the device and cannot be removed.
Plug the USB connector into the charger/micro-USB jack on the left of your phone
and the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
You can also charge the phone wirelessly by attaching it to a wireless charging cover
(sold separately) and putting it on any compatible wireless charging pad. Adjust the
position of the phone on the charging pad until the battery charging icon (see ―Status
Icons‖in Status Bar) is displayed in the Status bar.
Note: Your phone’s battery may have enough charge for the phone to turn on and find a signal,
run the setup application, set up voicemail, and make a call. You should fully charge the battery
as soon as possible.
Note: If your phone is brand new or has not been used for some time, you may not see any
indication that the phone is being charged at first. This is caused by over-drained battery and
your phone will return to normal after two hours of charging.
2. Press and hold the Power button to turn the phone on.

Get Started 3
If your phone is not yet activated, see Activate Your Phone for more information.
Note: Do not press the Volume Button when turning the phone on. Otherwise, you may switch
your phone to Download Mode, Recovery Mode, or Factory Testing Mode. To switch back to
normal, press and hold the Power button for about 15 seconds.
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your
phone’s serial number (MEID), printed on the box label or on a sticker under the UICC card
cover on the back of the phone.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate.
2. Enter your phone’s MEID and click start activation process.
Your phone’s MEID (serial number) is printed on the sticker located on the back of
your phone. This number can also be found on the bottom panel of the phone’s
package.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any
other phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Boost Mobile device to a
new one, be sure to turn off the old device before swapping the serial number (MEID). Once the
MEID swap is complete, turn on the new device and the programming information will be
pushed to your device automatically.
You can also start the activation process manually.
■Touch > > Settings > Activate this device.
Manage Your Account
Access information about your account. You can:
●Check your minutes.
●Re-Boost®(add money to your account).

Get Started 4
●Change plans.
●And more.
From Your Phone
Access account information and other self-service tools from Boost Zone.
■Touch > > Boost Zone.
You can also dial directly for access to certain information:
■Dial (#BAL) to check account balance.
■Dial (#ADD) to make a payment.
■Dial to launch Boost Zone or call Boost Customer Care
(depending on your Settings) to get answers to other questions.
From Your Computer
■Visit boostmobile.com, click My Account, and log in with your wireless phone number
and account PIN.
From Any Other Phone
■Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848).
Re-Boost
Boost Mobile makes it easy to add money to your account. You decide exactly how and where
you want to pay. Keep your account active by using your phone and adding money to your
account.
Pay with Cash
Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low
as $10 at the register, where available.
Pay Anytime with a Credit/Debit Card
Dial #ADD ( ) to add money from your phone or visit My Account at
boostmobile.com to do it online. Securely register your credit/debit card with Boost for more
convenient one-time payments or to set up easy Auto Re-Boost payments.
Set Up Worry-Free Payments with Auto Re-BoostSM
It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card
or bank account—whatever’s best for you.

Get Started 5
Visit boostmobile.com/reboost to get the details on all your Re-Boost options..
Additional Information
For more information about your Boost Mobile account, as well as other Boost Mobile services,
visit us at: boostmobile.com.
Set Up Connections Optimizer
Following the phone activation, you may see a Connections Optimizer notice. Read the notice
and touch I Agree to allow your phone to automatically connect to available configured Wi-Fi
networks.
Tip: You can turn the optimizer off at any time. Touch > > Settings > Mobile
networks > Connections Optimizer and uncheck Connections Optimizer if you do not wish
to use the Connections Optimizer.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Touch > . (If your screen is locked, press the Power button to turn on the
display and then touch and hold START to unlock it.)
2. Touch if the screen is not already on the dial screen.
3. Touch and hold to dial your voicemail number.
4. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password –It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.

Phone Basics 6
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.

Phone Basics 7
Key Functions
●Ambient Light and Proximity Sensor detects how close an object is to the surface of
the screen. This is typically used to detect when your face is pressed up against the
screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental keypresses.
●LED displays a phone notification, charging status, or alert.
●Volume Button allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
●Home Key returns you to the Home screen. Touch and hold to open the recently-
used applications window.
●Back Key lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
●Microphone transmits your voice for phone calls or records your voice or ambient
sounds for voice recordings and videos. The microphone on the back of the phone is
useful for capturing sound when recording videos.
●Menu Key allows you to access options available from the current screen with one
touch.
●Camera Button lets you activate the camera and take pictures or videos.
●Touchscreen displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-touch access to
all of your features and applications.
●Power/Lock Button lets you turn the phone or the screen on or off, restart the phone, or
switch your phone to silent mode, vibration mode, or airplane mode.
●Front Camera Lens and Back Camera Lens let you take pictures and videos.
●Earpiece lets you hear the caller and automated prompts.
●UICC Card Cover protects your UICC card needed for connecting to the 4G network.
●Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a picture or video.
●Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.

Phone Basics 8
●Charger/micro-USB Jack allows you to connect the phone charger or the USB cable
(included).
●microSDHC Card Tray allows you to install an optional microSDHC card to your phone.
See Insert a microSDHC Card and Remove the microSDHC Card.
●3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■Press and hold the Power button.
Turn Your Phone Off
1. Press and hold the Power button to open the phone options menu.
2. Touch Power off > OK to turn the phone off.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■To quickly turn the screen off, press the Power button. Pressing the Power button again
will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Sleep Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power button.
2. Touch and hold START to unlock it.

Phone Basics 9
If you have set up a screen lock, you will be prompted to draw the pattern or enter
the password or PIN. See Screen Lock.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Swiping is often used to move from screen to screen, as when you're moving from one home
screen to another.

Phone Basics 10
Drag
To drag, press and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See Touchscreen Keyboards for more details.