Zte V969 DUAL SIM User manual

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ZTE
V969 DUAL SIM
Mobile Phone
User Manual

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LEGAL INFORMATION
Copyright © 2014 ZTE CORPORATION.
All rights reserved.
No part of this publication may be quoted, reproduced,
translated or used in any form or by any means, electronic or
mechanical, including photocopying and microfilm, without the
prior written permission of ZTE Corporation.
ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this guide without prior notice.
The Bluetooth®trademark and logos are owned by the Bluetooth
SIG, Inc. and any use of such trademarks by ZTE Corporation is
under license. Other trademarks and trade names are the property
of their respective owners.
This product supports expandable memory up to 32GB
microSD(HC) card as an optional accessory. External memory card
is not included in the box.
The microSD logo is a trademark of the SD Card
Association.
Ver. 1.0 April 2014
This product is user-upgradeable. Please check for updates at
zte.com.au or call the service hotline for more technical support.
The worst case SAR value for this device is 0.659 W/Kg

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Contents
Device Overview......................................................5
Key Functions..........................................................6
Charge the Battery ................................................10
Battery and Charging Tips.................................... 11
Wake Up Your Phone.............................................12
Restarting Your Phone..........................................12
Phone Status Icons...............................................13
Notification Icons ..................................................14
Access the Quick Settings Panel ..................14
How to get to Settings ....................................15
SIM Management...................................................15
Connect to a Computer.........................................17
Connect to a local Wi-Fi network.........................18
Adjusting Volumes................................................18
Enable Silent or Vibrate mode..............................18
Making Calls...........................................................19
Messaging .....................................................20
Opening apps ..................................................24
Managing Shortcuts and Widgets........................25
Rearranging the Favourites Tray..........................25
Customise your device .........................................27
Changing the System Language..........................27
Setting the Date and Time.....................................27

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Changing Ringtone and Notification Sounds .....27
Changing Screen Brightness ...............................28
Applying New Wallpapers.....................................28
Protect Your Phone With Screen Locks ..............29
Connect to Networks and Devices.......................37
Contacts.................................................................48
Accounts................................................................54
Email.......................................................................55
GmailTM...................................................................58
Calendar.................................................................61
Hangouts................................................................63
Google+..................................................................64
Google Location access.......................................65
Camera...................................................................67
Gallery....................................................................69
Music......................................................................71
Google ‘Play Music’...............................................74
Video Player...........................................................76
FM Radio ................................................................77
Sound Recorder.....................................................77
More Apps .......................................................78
Play Store...............................................................79
Settings ..................................................................80
Troubleshooting ....................................................87
For Your Safety - General Safety..........................90
Technical Specifications.....................................101

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Device Overview

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Key Functions
Key Function
Power Key •Press to wake up your phone.
•Press and hold to select Silent, Vibrate or
Flight mode, or to power on and off.
•Press to switch your phone to Sleep mode.
Back •Touch to go to the previous screen.
Home •Touch to return to the Home Screen from
any application or screen.
•Press and hold for Google search
Options •Press for Options on the current screen
•Press and hold to view recent apps.
Volume Keys •Press or hold to turn the volume up or
down.
Apps •Access the device Applications and Widgets
menu.
LED Status indicator
Red Less than 10% battery charge
Orange Between 10 – 70% charge
Green More than 70% charge
LED Flashing Message or Missed Call Notification or
Battery is less than 10%. The colour
represents the charge level shown above.

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Install the Standard Sized SIM Card(s)
This device only supports Standard SIM or 2FF size. Do not use a
micro SIM (3FF) or non- approved SIM card adaptors.
1. Remove the back cover.

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2. Insert your main SIM into the right hand slot (SIM 1). Hold the
SIM card with the cut corner as shown and push it fully into the
SIM slot.
NOTE: Both SIM slots support multiple SIM types but the SIM card
in the left hand slot will only give you access to 2G (GSM) services.
2G service
only
3G / 2G
Services

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Install a microSD Card (optional)
A microSD card can be installed or removed while the phone is
turned on. You need to unmount the microSD card before
removing it. The device supports microSD(HC) cards up to 32GB.
1. Remove the back cover.
2. Hold your microSD card with the metal contacts facing down
and slide it in.
3. Press the cover gently to click back into place.
Charge the Battery
CAUTION: The battery is built into your handset and cannot be
removed by the user. Do not try to remove or change the battery.

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WARNING! Use only ZTE approved chargers and cables. The use of
unapproved accessories could damage your phone and battery or
present a fire risk.
Charge the Battery
1. Check the orientation of the charging jack and gently insert into
the handset charging port.
2. Connect the charger to a standard AC wall outlet.
3. Disconnect the charger when the battery is fully charged.
4. Battery life will improve after a few charge cycles.
Power Your Phone On or Off
Hold the Power Key to switch on your phone.
To switch it off, hold the Power Key to view the options. Touch
Power off, and then touch OK.

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Battery and Charging Tips
•Only use the AC charger and USB lead supplied. Insert the
charger lead carefully.
•Be careful to avoid tripping over or pulling on the lead whilst it
is plugged in.
•Physical damage to the charging port is NOT covered by
warranty.
•The phone can also be charged by connecting it to a computer
using the USB lead supplied.
•Avoid high temperatures and direct sunlight. The battery will
not charge above 45°C
•Do not leave the battery in a discharged state. Charge the
battery promptly when flat.
•Keep your handset cool. High temperatures degrade the
battery more quickly.
•Normal charge time is 3-4 hours. Do not leave on charge for
more than 24hrs.
•After 2-3 charge/discharge cycles the battery life will improve.
From then on use top up charging to recharge frequently and
always charge promptly when flat.
•When not using the phone for long periods charge to approx 40%
and remove the battery.
•With poor network conditions (less than 2 bars) battery life is
reduced, turn off Bluetooth and Wi-Fi when not in use to
extend battery life.

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Wake Up Your Phone
1. Press the Power Key to wake up the screen.
2. Long press the lock icon to unlock the screen.
3. If you have set an ‘unlock pattern’, or a PIN/password for your
phone, you’ll need to draw the pattern or enter the PIN/password
to unlock your screen.
Restarting Your Phone
If the screen freezes or takes too long to respond, press and hold
the Power Key for about 12 seconds to shut down the phone.
Press the power key to restart your device.
•If your device will not power on leave on charge for 20 minutes
and try again.
First time power up, Google Account
It is recommended that you create or log in with a Google account.
Creating an account gives you access to the Google Play Store to
update, download and manage your applications, and can protect
your account by backing up Contacts and other data. If you lock
your device and forget your unlock code (PIN or pattern) then you
can unlock the device using your Google account password.
Follow the steps in the first time wizard to set up or log into a
Google account.

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Factory Reset if you have forgotten your PIN, password or unlock
pattern
Power down the handset. Keeping the volume Up button held in,
power up the handset to get into Android Recovery Mode. Press
the Power Key to select then use the Volume keys to highlight wipe
data/Factory reset. Select Yes from the next menu to clear all
accounts and reset your device
Phone Status Icons
The phone status icons are shown in the top right portion of the
notifications panel:
G GPRS network
No Signal
E EDGE network
Signal strength
3G 3G network
Bluetooth on
H HSDPA network
Mobile data in use
Flight mode
Ringer off
Emergency calls only
Microphone off (muted)
Battery flat
Vibrate on
Battery low
Speaker on
Battery partially
drained Connected to Wi-Fi
Battery full
Wi-Fi data in use
/ Battery charging
Headset connected

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Notification Icons
The notification icons are shown in the top left portion of the
notifications panel:
New SMS
microSD card not mounted
New MMS
microSD card removed
New Email
Upcoming event
New Gmail message
Call on hold
New Hangouts
message New Wi-Fi network detected
Problem with
SMS/MMS delivery Downloading data
Missed call
Uploading data
Call in progress USB tethering is on
USB connected Portable Wi-Fi hotspot or
Wi-Fi direct is on
Song is playing
GPS is on
Updates available Bluetooth is on
Access the Quick Settings Panel
Swipe down from the top of the screen and touch the Quick
Setting icon. Tap to enable or disable the features. Some icons can
be configured with a long press (press and hold).

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How to get to Settings
There are a few ways to get to the Settings menu:
1. Go to Apps > Settings
2. Press Options > System Settings on the Home Screen
3. Pull down the Notifications panel and press >
From Settings you can customise all your phone settings to suit
your needs.
SIM Management
Go to Settings > SIM Management to configure your SIM card
priorities.
Set your default Outgoing
Voice, SMS and Data
connection or set to Ask each
time.
The SIM cards are colour
coded throughout the user
interface. Touch each SIM to
Edit the Name and number
and colour setting for that SIM
card.
In Contacts you can pull down
from the top bar of the screen
to switch between each SIM
contacts.

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Mi-POP
Long press on the Back key to add a multi purpose Back button on
screen. Press and swipe the button to open Home, Recent Apps,
Options or Back. Long Press to access Power Off, Reboot, Lock
Screen, Screenshots, Volume and Mute.
Using the Touch Screen
You can use the touch screen in various ways:
•Touch text entry fields to bring up the keyboard. Touch buttons,
or icons to use them
•Touch and Hold. A long press on some icons brings up further
options. eg In Messaging, press and hold a message to Forward.
•Swipe horizontally or vertically on screens to move between
screens.
•Drag, press and hold on an icon to move it on the screen.
Release at the target position.
•Pinch Zoom, on the Camera, Maps, Browser and Gallery you
can zoom in and out by placing two fingers on the screen at
once and pinching together or spreading apart.
•Auto rotation when enabled will automatically rotate from
portrait to landscape.
Open/Close the Notification Panel
Notifications report the arrival of new messages, calendar events,
and alarms, as well as ongoing events, such as when you've
configured your phone as a Wi-Fi hotspot. You can open the

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notification panel to view the details of notifications.
•To open the notification panel, swipe your finger down from the
top of the screen.
•To close the notification panel, swipe your finger up from the
bottom of the screen or touch the Back Key.
Respond to or Remove a Notification
In the notification panel, you can respond to a notification or
remove the notifications.
•To respond to a notification, just touch it.
•To remove a notification, swipe it sideways.
•To dismiss all notifications touch in the top right corner
•Most apps that send notifications, such as Gmail and Hangouts,
have notification settings that you can adjust.
Connect to a Computer
Connecting to a computer enables you to transfer music, pictures
and other files to and from your handset. There are various ways
to do this.
1. Connect using a USB lead. Select MTP on the handset to browse
the handset folders on your PC.
2. Use Google Drive to share files in the cloud
3. Connect via Bluetooth to share files with other devices.
MAC users need to download the File Transfer app from Android
onto your MAC device.

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Connect to a local Wi-Fi network
1. Touch Home > Apps > Settings > Wi-Fi, switch to On.
2. Tap Wi-Fi to view available networks.
3. Touch a network name to connect to it.
Previously connected networks will connect automatically. If the
network is secured enter the password.
Adjusting Volumes
The side volume keys work in three different ways:
1. During a call use the volume keys to adjust the in call volume.
2. When you are using a media application, such as music, video or
games, the volume keys adjust the media volume.
3. At other times when you are not in either of the above states,
the volume keys set the ringtone volume or enable vibrate mode
at minimum volume.
Enable Silent or Vibrate mode
Press and hold the Power Key and then touch to enable
silent mode, touch to enable vibrate mode, or touch
to disable silent mode.
Go to Apps > Settings > Audio Profiles > > Vibrate to enable
Vibrate on Ring.

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Making Calls
1. Touch Home Key > > select the dialer tab
2. Enter the phone number using the keypad. Touch to delete
wrong digits.
3. Press Options to add a Pause or Wait if required
4. Press and hold the 0 key to enter the plus (+) symbol for
international dialling.
5. Touch the Phone icon below the keypad to dial.
Options during a call
Press to open the number pad
Press to use loudspeaker (Handsfree) mode
Press to mute the microphone
Press to put the current call on hold
Press to dial in another party (Conference)
Press to End the call
When you receive a phone call
The display shows the caller ID and any additional information
about the caller saved in Contacts.
swipe right to to answer the call,
swipe left to to reject the call,
swipe up to to reject the call and send an SMS which is
displayed on screen.

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Set this at Dialler > Options > Settings > Other Settings > Quick
responses
TIP: You can silence the incoming ring by pressing either of the
Volume keys.
Messaging
Use Messaging to exchange text messages (SMS) and multimedia
messages (MMS).
Touch in the Home Screen to open Messages
1. Touch to write a new message.
2. Touch to search within messages
3. Touch an existing message to open the thread.
Send a Text Message
On the Messaging screen, touch at the bottom to create a
new message.
Enter the recipient’s number or, if the recipient is stored in
Contacts the first letters of their name. As matching contacts
appear, you can touch a suggested recipient.
Touch Type text message and enter your message on the keypad.
Touch to Send.