Zte ZMAX User manual

1
Quick Start Guide

2

1
Quick Start Guide

2
Service...................................................... 5
Activation ..................................................... 5
Account Detail ............................................. 6
Payment Options ........................................ 6
MyMetro®................................................... 8
For Assistance ............................................ 8
MetroPCS Terms and Conditions of
Service (“Agreement”) ............................... 12
Billing for Premium and Third-Party
Services..................................................... 16
Getting to Know Your Phone ............... 17
Starting Up ............................................. 18
Installing the micro-SIM Card .................... 18
Installing the microSDHC Card (sold
separately)................................................. 19
Charging the Battery.................................. 20
Turning Your Phone On and Off................. 20
Touchscreen and Navigation .................... 20
Managing Shortcuts and Widgets.............. 22
Setting a Screen Lock................................ 23
Connections........................................... 24
Connecting to Bluetooth®.......................... 24
Connecting to Wi-Fi ................................... 24
Phone Calls............................................ 25
Making a Call............................................. 25
Ending a call .............................................. 26

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Answering a call......................................... 26
Rejecting a call .......................................... 26
Voicemail ................................................ 26
Checking Voicemail ................................... 26
Contacts ................................................. 26
Creating a new contact.............................. 27
Editing a Contact ....................................... 27
Delete a Contact........................................ 27
Mobile HotSpot ...................................... 28
Sharing Your Mobile Data Connection via
USB ........................................................... 28
To activate the Mobile HotSpot service for
the rst time: .............................................. 28
To change the Mobile HotSpot password: . 30
Email....................................................... 30
Set Up the First Email Account.................. 30
Writing and Sending an Email ................... 31
Messaging.............................................. 32
Writing and sending a message ................ 32
Maps ....................................................... 33
Getting Your Location ................................ 33
Searching for a Location............................ 33
Getting Directions to Your Destination....... 33
Play Store............................................... 34
Installing Apps............................................ 34

4
Camera ................................................... 35
Taking a Picture ......................................... 35
Recording a Video ..................................... 36
MetroWEB®............................................ 36
Open a Web Page ..................................... 36
Working With an Opened Page ................. 36
LEGAL INFORMATION .......................... 37
Health and safety information.............. 38
Product Handling ....................................... 38
Distraction.................................................. 42
Electrical Safety......................................... 42
Radio Frequency Interference ................... 43
Explosive Environments ............................ 45
Radio Frequency (RF) Energy................... 46
FCC Compliance ....................................... 48
Hearing Aid Compatibility (HAC)
regulations for Mobile phones.................... 49
CTIA Requirements ................................... 51
Manufacturer’s Warranty ...................... 53
Notes....................................................... 58

5
Service
Activation
You will need the following information when
activating service:
• Your name, address and an eight-digit
number that you will use to access your
account (your personal identication number
“PIN”).
• Your serial number (IMEI) and SIM card
number. To locate the serial number, remove
the phone from the box and remove the
battery cover from the phone. The serial
number is located near the bar code. It will be
either 14 or 18 digits. The SIM card number
can be located below the bottom bar code on
the back of the SIM card holder.
• Your choice of MetroPCS plan and services
including unlimited data, talk and text plans.
• Install the battery and SIM card in your
new phone by following the step by step
instructions in this phone’s User Guide.
• Once your phone is powered up, dial
1.888.8metro8 (1.888.863.8768) to connect
with an activation representative who will
assist you in activating your phone.

6
You can also activate your phone online by
visiting metropcs.com. (As soon as your
service is activated, be sure to fully charge
the phone’s battery before using it again.)
Don’t hesitate to ask your MetroPCS
representative for more information on
additional features and services or visit
metropcs.com.
Account Detail
• Text Message Reminder. MetroPCS
provides a text message reminder on your
phone before payment is due.
• E-statement. View your statement summary
online. (Only available in select states.)
• Call Detail. View your call detail online for
a listing of all local calls made during the
service cycle. (Additional charge applies.)
Payment Options
There are several ways to pay for your MetroPCS
service.
• Auto Pay. Your credit or debit card is
automatically debited ve days before
payment is due.
• Express Pay. Pay by credit or debit card
online at metropcs.com.

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• Drop Box.* Drop a check made payable to
MetroPCS or money order in a MetroPCS
store drop box.
• By Mail. Include your account number and
phone number on your check or money order
and mail to: MetroPCS, P.O. Box 5119, Carol
Stream, IL 60197-5119.
• By Phone via Automated System.
Pay by credit or debit card from your
MetroPCS phone by dialing 1.888.8metro8.
(Convenience fee applies.)
• Store Payment Machine.* Accepts cash,
debit or credit card (with PIN). (Convenience
fee applies.)
• Over the Counter.* Pay at an Authorized
Payment Location with cash, check, credit or
debit card. (Fees vary based on location.)
• eWallet. Sign up for MyAccount through
metropcs.com and create your own secure
eWallet where you can safely store cards for
quick payment and set up auto pay.
• Text to Pay. The secure and easy way to pay
your monthly MetroPCS service. Register
your credit or debit card with the MetroPCS
eWallet service and simply respond to a text
from PAYNOW (729699) to pay.
* Not available at all locations.

8
MyMetro®
Manage your MetroPCS account right on your
phone.
By dialing any of the customer service numbers
you can change your rate plan, change your
features and pay your bill. Just follow the
instructions on your phone.
For Assistance
Please visit your local MetroPCS store or refer
to the following options if you need additional
assistance.
• Sign up for MyAccount to view account
details, check your balance, make a
payment, manage eWallet and more.
• MetroPCS automated customer service from
any phone........................1.888.8metro8 and
follow the prompts (1.888.863.8768)
• Online information...............metropcs.com
Please follow us at:
#WirelessForAll
facebook.com/metropcs