2N Helios IP Uni User manual

2N
®
Helios IP Uni
Door Access Intercom
Installation Manual
Version: 1.0.0 www.2n.cz

The 2N TELEKOMUNIKA E a.s. joint-stock company is a zech manufacturer and supplier
of telecommunications equipment.
The product family developed by 2N TELEKOMUNIKA E a.s. includes intercoms, GSM and
UMTS products, private branch exchanges (PBXs) and M2M solution.
2N TELEKOMUNIKA E a.s. has been ranked among the zech top companies for years
and represents a symbol of prosperity in the field of IP intercoms. Furthermore, the
company dedicates significant attention to operator solutions as well as to effectively
providing support for our distribution network and customer service. At present, we
export our products into over 120 countries worldwide and have exclusive distributors on
all continents.
2N
®
is a registered trademark of 2N TELEKOMUNIKA E a.s.. Any product and/or other
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKA E administers the FAQ database to help you quickly find information
and to answer your questions about 2N products and services. On faq.2n.cz you can find
information regarding products adjustment and instructions for optimum use and
procedures „What to do if...“.
Declaration of onformity
2N TELEKOMUNIKA E a.s. hereby declares that the 2N
®
Helios IP Uni product complies
with all basic requirements and other relevant provisions of the 1999/5/E directive. For
the full wording of the Declaration of onformity see the D-ROM enclosed and at www.2n.cz.
2N TELEKOMUNIKA E company is the owner of the ISO 9001:2008 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee high quality, technical level and professional aspect of all our
products.

Contents
1. Product Overview...............................................................5
1.1 Product Description....................................................................................................... 6
Basic Features.................................................................................................................. 6
Advantages of Use........................................................................................................... 7
1.2 Upgrade........................................................................................................................... 8
1.3 2N
®
Helios IP Uni Components and Associated Products......................................... 9
Basic Units........................................................................................................................ 9
Mounting Accessories .................................................................................................... 10
GSM / UMTS Connection Accessories .......................................................................... 10
VoIP Connection Accessories........................................................................................ 11
Electric Locks ................................................................................................................. 11
Other Accessories.......................................................................................................... 11
1.4 Terms and Symbols ..................................................................................................... 12
Symbols.......................................................................................................................... 12
2. Description and Installation............................................13
2.1 Before You Start........................................................................................................... 14
Product Completeness Check........................................................................................ 14
2.2 Mechanical Installation................................................................................................ 15
Mountiong Type Overview..............................................................................................15
Common Mounting Principles ........................................................................................ 16
Flush Mounting – Classic Bricks .................................................................................... 17
Flush Mounting – Plasterboard ...................................................................................... 18
Wall Mounting................................................................................................................. 18
Electric Installation ......................................................................................................... 19
PCB Connectors............................................................................................................. 19
2.3 Button Tags – Insertion and Replacement ................................................................ 21
Tag Printing.................................................................................................................... 21
Tag Inserting / Replacing vložit nový obr. ...................................................................... 21
3. Function and Use.............................................................23
3.1 2N
®
Helios IP Uni Configuration ................................................................................. 24
3.2 2N
®
Helios IP Uni Control ............................................................................................ 25
Speed Dial Buttons......................................................................................................... 25
3.3 Maintenance.................................................................................................................. 26
Cleaning ......................................................................................................................... 26
Future Tag Replacement, Programming Changes ........................................................26

4. Technical Parameters......................................................27
4.1 Technical Parameters .................................................................................................. 29
5. Supplementary Information ............................................30
5.1 Directives, Laws and Regulations.............................................................................. 31
5.2 Troubleshooting........................................................................................................... 32
5.3 General Instructions and Cautions ............................................................................ 33
Electric Waste and Used Battery Pack Handling...........................................................34

5
1
1. Product
Overview
In this section, we introduce the 2N
®
Helios IP Uni product, outline its application
options and highlight the advantages following from its use.
Here is what you can find in this section:
Product Description
Upgrade
2N
®
Helios IP Uni omponents and Associated Products

Product Description
1.1
6
1.1 Product Description
Basic Features
2N
®
Helios IP Uni is a highly resistant and reliable IP door access intercom provided
with a lot of useful above-standard functions. Supporting the SIP standard and being
compatible with the leading IP PBX and telephone suppliers, 2N
®
Helios IP Uni can
make use of all VoIP services. 2N
®
Helios IP Uni can work as a standard or emergency
door access intercom for buildings, entrances to premises or garages, manufacturing
halls, highways and so on.
2N
®
Helios IP Uni is equipped with a loudspeaker (1W). Thanks to an integrated
acoustic echo cancelling (AE ) system, the product provides mutual audibility even of
persons talking at the same time under normal conditions.
2N
®
Helios IP Uni can be provided with 1 or 2 pre-programmed buttons. You can set
up to three telephone numbers and time profiles for each of the buttons to increase
the accessibility of the called party.
2N
®
Helios IP Uni is equipped with an electric lock switch. You can control the switch
during a call, using any telephone set.
2N
®
Helios IP Uni is very easy to install. All you have to do is connect the system
into your LAN via a network cable and feed it from a 12V power supply or your PoE
supporting LAN.
onfigure 2N
®
Helios IP Uni using your P via any web browser. Use the
2N
®
Helios IP Manager to manage extensive 2N
®
Helios IP Uni systems easily and
quickly.

Product Description
1.1
7
Advantages of Use
Variable mounting options (brick/plasterboard flush mounting, wall mounting)
Sensitive microphone and powerful loudspeaker
Bidirectional communication – acoustic echo cancelling
Optional dial buttons including name tags and backlight
Integrated electronic lock switches with wide setting options
LAN (PoE) or external 12V power supply
onfiguration via web interface or dedicated P application
SIP 2.0 support
HTTP server for configuration
SNTP client for time synchronisation with server

Upgrade
1.2
8
1.2 Upgrade
The manufacturer reserves the right to modify the product in order to improve its
qualities.
Version
hanges

2N® Helios IP Uni Components and Associated Products
1.3
9
1.3 2N
®
Helios IP Uni Components and
Associated Products
Basic Units
9153101 9153102
2N
®
Helios IP Uni is designed for outdoor applications and requires no additional roof.
All 2N
®
Helios IP Uni units can be flush mounted without requiring any additional
accessories. Use the appropriate mounting box (see below) for wall (surface) mounting.

2N® Helios IP Uni Components and Associated Products
1.3
10
Mounting Accessories
9153003
Wall mounting box
(Al casting)
Brick flush mounting box
(included in the delivery)
GSM / UMTS Connection Accessories
505004
2N
®
VoiceBlue Lite
505214
2N
®
VoiceBlue Enterprise
505612
2N
®
UMTS Office Route

2N® Helios IP Uni Components and Associated Products
1.3
11
VoIP Connection Accessories
91378100
PoE injector
91378300
Grandstream VoIP telephone
91378350
Grandstream VoIP video
telephone
Electric Locks
932070
BEFO 1211 12V / 600 mA
932080
BEFO 1221
with momentary pin
932090
BEFO 1211MB
with mechanical blocking
Other Accessories
91341481
12 V/2 A adapter
A stabilised power supply
must be used where PoE
supply is not applied.
932928
12 V transformer
9137410
External IP relay

Terms and Symbols
1.4
12
1.4 Terms and Symbols
Symbols
Safety Warning
Always abide by this information to prevent injury of persons!
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful advice.
Note
Additional information.

13
2
2. Description and
Installation
In this section we describe the 2N
®
Helios IP Uni product and its installation.
Here is what you can find in this section:
Before You Start
Mechanical Installation
Button Tags – Insertion and Replacement
Electric Installation

Before You Start
2.1
14
2.1 Before You Start
Product Completeness Check
Please check the contents of your 2N
®
Helios IP Uni delivery:
1 2N
®
Helios IP Uni (selected model)
1 Torx 10 / Torx 20 double-ended wrench
1 2N
®
Helios IP Uni Installation Manual
1 mounting template
1 D
1 A5 transparent name plate foil
1 spare name plate
1 brick flush mounting box
4 4x12 stainless steel, torx screws for plastics
2 cable ties

Mechanical Installation
2.2
15
2.2 Mechanical Installation
Mountiong Type Overview
Refer to the table below for a list of mounting types and necessary components.
Flush mounting – classic bricks
(also hollow bricks, thermally insulated
walls, etc.)
What you need:
A properly cut hole
Plaster, mounting glue, mounting foam or
mortar as necessary
Flush mounting – plasterboard
What you need:
Just a properly curt hole
Wall mounting (concrete and steel
structures, entry barrier columns, etc.)
What you need:
Wall mounting box
Part No. 9153003

Mechanical Installation
2.2
16
Caution
The warranty does not apply to the product defects and failures arisen as
a result of improper mounting (in contradiction herewith). The
manufacturer is neither liable for damage caused by theft within an area
that is accessible after the attached electric lock is switched. The product
is not designed as a burglar protection device except when used in
combination with a standard lock, which has the security function.
When the proper mounting instructions are not met, water might get in
and destroy the electronics. It is because the intercom circuits are under
continuous voltage and water infiltration causes an electro-chemical
reaction. The manufacturer’s warranty shall be void for products damaged
in this way!
Common Mounting Principles
Tip
Select flush mounting where possible to make your product elegant
looking, more vandal resistant and more secure.
Caution
Stainless steel screws are used for the 2N
®
Helios IP Uni assembly. Other
screws than stainless steel ones corrode soon and may aesthetically
deteriorate the surrounding environment!
Having removed the front panel, make sure that no dirt gets inside the
product (especially onto the sealing surface).

Mechanical Installation
2.2
17
Flush Mounting – Classic Bricks
1. ut a wall hole using the template enclosed. Make sure
that all the required cables are available in the hole.
2. Unpack the plastic mounting box. Break out the cable
holes as necessary and make sure that the wall hole is
big enough for the box.
3. Wall up the mounting box making sure that the box is
aligned with the wall surface. Wait until the plaster
(mortar, mounting foam, etc.) sets.
4. Unscrew the front panel from the door intercom.
5. onnect the cables to the terminals or RJ connector as
described in the lectric Connection subsection.
6. You can use the cable tie for connection as shown:
Suggested cable fixation
Mounting completion – after electric installation!
7. Insert the intercom in the mounting box in the wall.
8. Tighten the intercom with the stainless steel screws included in the delivery. As the
screw holes are oval, you can perfect the vertical position before tightening.
9. We do not recommend you to insert the button tags now.
10. Replace the stainless steel front panel fixing it with the stainless steel screws you
unscrewed in step 4 above.

Mechanical Installation
2.2
18
Flush Mounting – Plasterboard
Tip
If this is your first plasterboard installation, check the
function of the intercom side clamps. Loosen and then
re-tighten the clamp screw to see how it turns
automatically and starts moving forwards in its slot.
Remember to return the clamp into the original position
after the check!
Caution
heck the plasterboard wall and room interior pressure
values (caused, e.g., by overpressure ventilation). If the
difference between the values is too great, separate the
intercom using, for example, the mounting box enclosed
and seal the cable passage to avoid loudspeaker
damage.
1. ut a hole using the template enclosed (165 x 95 mm).
2. Unscrew the front panel from the door intercom.
3. onnect the cables in the hole to the terminals or RJ
connector as described in the lectric Connection
subsection.
4. You can use the cable tie for connection as shown on
previous page.
Mounting completion – after electric installation!
5. Insert the intercom in the hole keeping it in the vertical
position.
6. Loosen the four clamp screws one after another and then
retighten them slowly. They will turn aside automatically and
start moving forwards in their slots. You need about 10
turns to tighten the clamps completely. You can perfect the
vertical position before final tightening of the screws.
7. We do not recommend you to insert the button tags now.
8. Replace the stainless steel front panel fixing it with the
stainless steel screws you unscrewed in step 2.
Wall Mounting
Use the wall (surface) mounting box, part No. 9153003, and follow the instructions
enclosed.

Electric Installation
2.3
19
2.3 Electric Installation
This subsection describes how to connect 2N
®
Helios IP Uni into your Local Area
Network (LAN) and how to connect supply voltage and the electric lock.
PCB Connectors
Description of Connectors
LAN LAN connector
OUT1 12V/700 mA switched
output
RELAY1 Relay NO/N contacts
TAMPER
Tamper switch
POWER 12V/1A D power input
RESET RESET button

Electric Installation
2.3
20
LAN Connection
2N
®
Helios IP Uni is connected to the LAN via a RJ-45 terminated (connector X11)
UTP/STP cable (of category at 5e or higher). The system is equipped with the Auto-
MDIX function and so both the straight and crossed cable versions can be used
External Power Supply Connection
2N
®
Helios IP Uni can be fed either from an external 12V/1A D power supply or from
the LAN equipped with the PoE 802.3af supporting network elements.
xternal Power Supply
An external 12V power supply is connected to terminal block X19. Use a 12V +- 15%
D power source dimensioned to current intake of 1A at least (Part No. 91341481E) to
ensure a reliable function of your device.
Po Supply
2N
®
Helios IP Uni is compatible with the PoE 802.3af ( lass 0 – 12.95W) technology
and can be supplied directly from the LAN via compatible network elements. If your
LAN in incompatible, insert the PoE injector, Part No. 91758100E, between
2N
®
Helios IP Uni and the nearest network element.
Electric Lock Connection
2N
®
Helios IP Uni is equipped with an electrically isolated relay switch with NO and N
contacts (terminal block X17) and 12V/700mA switched output (terminal block X18),
to which a standard electric lock or another compatible electrical appliance can be
connected.
Device Resetting
2N
®
Helios IP Uni is equipped with a RESET button. Push the button for more than 10s
to reset the factory default values, deleting all the data stored in the device. Push the
button shortly (< 1s) to restart the device without changing its configuration.