2N Helios IP Safety User manual

www.2n.cz
2N Helios IP Safety
®
Emergency IP Intercom
Installation Manual
Version: 2.7

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators. 2N
TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications
market for almost two decades. At present, we export our products into over 120
countries worldwide and have exclusive distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On www.
faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...".
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all
®
basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by
this standard and guarantee a high quality, technical level and professional aspect of
all our products.

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Content:
1. Product Overview
1.1 Components and Associated Products
1.2 Terms and Symbols
2. Description and Installation
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Extending Module Connection
3. Function and Use
3.1 Configuration
3.2 Maintenance
3.3 Downloads
4. Technical Parameters
5. Supplementary Information
5.1 Troubleshooting
5.2 Directives, Laws and Regulations
5.3 General Instructions and Cautions

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1. Product Overview
Here is what you can find in this section:
1.1 Components and Associated Products
1.2 Terms and Symbols

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Basic Features
2N Helios IP Safety
®is a highly resistant and reliable IP door access intercom provided
with a lot of useful above-standard functions. Supporting the SIP standard and being
compatible with the leading IP PBX and telephone suppliers, can 2N Helios IP Safety
®
make use of all VoIP services. can work as a standard or 2N Helios IP Safety
®
emergency door access intercom for buildings, entrances to premises or garages,
manufacturing halls, highways and so on.
2N Helios IP Safety
®is equipped with two very sensitive microphones and an up to 10
W loudspeaker. Thanks to an integrated acoustic echo cancelling (AEC) system, the
product provides mutual audibility even of persons talking at the same time under
normal conditions.
2N Helios IP Safety
®can be provided with pre-programmed buttons. You can set up
to three telephone numbers and time profiles for each of the buttons to increase the
accessibility of the called party.
2N Helios IP Safety
®is equipped with an electric lock switch. You can control the
switch using a numerical keypad or, during a call, using any telephone set. An
additional switch module can be installed if necessary. A wide range of settings allow
for a variety of applications.
2N Helios IP Safety
®is very easy to install. All you have to do is connect the system
into your LAN via a network cable and feed it from a 12 V power supply or your PoE
supporting LAN.
Configure using your PC via any web browser. Use the 2N Helios IP Safety
® 2N ®
to manage extensive systems easily and Access Commander 2N Helios IP Safety
®
quickly.

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Advantages of Use
Uncompromising Antivandal design
High coverage level – up to class IP69K
Variable mounting options (brick/plasterboard flush mounting, surface
mounting)
Sensitive microphone and powerful loudspeaker
Bidirectional communication – acoustic echo cancelling
Optional dial buttons including backlight
Integrated electronic lock switches with wide setting options
LAN (PoE) or external 12 V power supply
Configuration via web interface or dedicated PC application
SIP 2.0 support
Up to 999 telephone directory positions
Up to 20 user time profiles
Video codecs (H.263, H.263+, H.264, MPEG-4, JPEG)
Audio codecs (G.711, G.729, G.722, L16/16kHz)
HTTP server for configuration
SNTP client for time synchronisation with server
RTSP server for video streaming
SMTP client for e-mail sending
TFTP client for automatic configuration and firmware update

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1.1 Components and Associated Products
Basic Units
9152101Part No.
1 button
control of two electric locks
possibility of connecting additional switch
9152101WPart No.
1 button
10 W loudspeaker
extra robust version
control of two electric locks
possibility of connecting additional switch

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9152102WPart No.
2 buttons with „INFO“ and „SOS“ labels
10 W loudspeaker
extra robust version
control of two electric locks
9152101MPart No.
1 red emergency button
1 W loudspeaker
control of two electric locks
possibility of connecting additional switch

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9152101MWPart No.
1 red emergency button
10 W loudspeaker
extra robust version
control of two electric locks
possibility of connecting additional switch
2N Helios IP Safety
®units can wall mounted without requiring any additional
accessories. Use the appropriate mounting box (see below) for plasterboard and flush
mounting.

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Mounting Accessories
9152000Part No.
Mounting frame
Orange
Aluminum
edge Good to cover the of the intercom in flush or plasterboard
installation.
9151001Part No.
Brick flush mounting box
Stainless steel
Dimension: 132 x 223 x 83 mm

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9151002Part No.
Plasterboard flush mounting box
Dimension: 237 x 129 x 70 mm
Hole: 237 x 118 mm
Internal Units
Part Numbers:
91378365
91378365
2N Indoor Touch
® - black
WiFi version (second part no.)
The elegant internal touch panel, , is suitable 2N Indoor Touch
®
for all intercoms. On the panel’s display not only 2N Helios IP
can you find out who is at the door, but also start a
conversation with the visitor, open the lock or turn on the light
in the entrance hall.
Part Numbers:
91378365WH
91378366WH
2N Indoor Touch
® - white
WiFi version (second part no.)
The elegant internal touch panel, , is 2N Indoor Touch
®
suitable for all intercoms. On the panel’s display 2N Helios IP
not only can you find out who is at the door, but also start a
conversation with the visitor, open the lock or turn on the light
in the entrance hall.
VoIP Telephones

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VoIP Telephones
91378357Part No. Grandstream GXV3240 VoIP video telephone
GXV3240 is the successor to the popular GXV3140 model,
which allows comfortable video calls in the IP network.
Touchscreen and keyboard control.
91378358Part No. Grandstream GXV3275 VoIP telephone
GXV3275 is the successor to the popular GXV3175 model,
which allows comfortable video calls in the IP network.
Touchscreen control.

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Electric Locks
932071EPart No. BEFO 11211
12V/230mA DC
low consumption
932081EPart No. BEFO 11221 with momentum pin
12V/230mA DC
low consumption
For opening of the lock a short electrical impuls is sufficient,
which unlocks the lock. Lock is then open until someone
closes the door.
932091EPart No.
BEFO 11211MB with mechanical blocking
12V/230mA DC
low consumption
Enables mechanically close or open the lock. When opened,
the lock is open all the time. When closed, it behaves as
standart electrical lock.

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Part No. 932061E 211211 door signalling, low consumption
12V / 230mA
A regular lock with a built-in contact to indicate whether the
door is open or closed.
Part No. 932072E 31211 fail-safe
12V / 170mA DC
The failsafe lock is closed when electricity is switched on.
When electricity is interrupted, the lock is opened.
Part No. 932062E 321211 fail-safe, door signalling
12V / 170mA
The failsafe lock is closed when electricity is switched on.
When electricity is interrupted, the lock is opened.
It contains a built-in contact to indicate whether the door is
open or closed.
Tip
FAQ: Electric locks - Difference between locks in 2N Helios IP accesories

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Power Supply
Part Numbers:
91378100
91378100E
91378100US
PoE injector - without cable
PoE injetor - with EU cable
PoE injector - with US cable
For power supply of intercom via ethernet cable when
PoE switch is not available.
91341481EPart No. Stabilised 12 V / 2 A power supply needs to be used
when no PoE is available.
932928Part No. For external power supply of the lock with 12V AC
voltage.

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Additional Modules
9151010Part No. Additional switch with normally open/closed contact
and 12 V switched output.
Enables control of a secondary device, passive time
unlimited switching up to 48 V / 2 A or active switch 12
V / 700 mA. Also includes tamper switch to signal
opening of the front panel.
9159010Part No. 2N® Helios IP Security Relay
A handy add-on that significantly enhances door entry
security as it prevents tampering with the intercom
and forced opening of the lock. To be installed
between intercom and lock, powered by the intercom.
9137410EPart No. External IP Relay - 1 output
Standalone IP device which can be controlled by HTTP
commands sent by Helios IP intercom, which can thus
control devices on unlimited distance.
Part No. 9137411E
External IP Relay - 4 outputs, PoE
Standalone IP device which can be controlled by HTTP
commands sent by Helios IP intercom, which can thus
control devices on unlimited distance.

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Part No. 9159013 Exit button
(suitable for Security relay)
A button for connection to a logic input for opening a
door inside a building.
Part No. 9159014EU/US/UK 2N® 2Wire
(set of 2 adaptors and power source for EU/US/UK)
The converter allows you to use existing 2N 2Wire
®
wiring (2 wires) from your original door bell or door
intercom to connect any IP device. You don’t have to
configure anything, and you only need one 2N 2Wire
®
unit at each end of the cable and a power source
connected to at least one of these units. The 2N®
unit then provides power not only to the 2Wire PoE
second converter, but also to all other connected IP
end devices.
Part No. 9159050
2N Induction Loop
®
An induction loop transmits sound wirelessly from the
intercom to the earphones of people with 2N Helios IP
hearing disabilities and enables them to hear and
perceive sounds better.

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Part No. 9159052 Stabilised 12 V / 2 A power supply needs to be used
when no PoE is available.
Part No. 9159051
2N Induction loop - external antenna
®
External antenna boosts the range of usability of the
induction loop, so that the disabled user can receive
the audio signal in wider area. Use an external antenna
with the induction loop, Part No. 9159050. A 170cm
long interconnecting cable is included.
Tip
For more accessories and particular advice please contact your local
distributor of 2N products.

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1.2 Terms and Symbols
The following symbols and pictograms are used in the manual:
Safety
Always abide by this information to prevent persons from injury.
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.