2n Helios ip verso User manual

www.2n.cz

2N Helios IP Verso

Modular IP Intercom

Installation Manual

Version: 2.9

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of

telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,

private branch exchanges (PBX), and door and lift communicators. 2N

TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years

and represented a symbol of stability and prosperity on the telecommunications

market for almost two decades. At present, we export our products into over 120

countries worldwide and have exclusive distributors on all continents.

2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other

names mentioned herein are registered trademarks and/or trademarks or brands

protected by law.

2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find

information and to answer your questions about 2N products and services. On www.

faq.2n.cz you can find information regarding products adjustment and instructions for

optimum use and procedures „What to do if...".

2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all

basic requirements and other relevant provisions of the 1999/5/EC directive. For the

full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our

website at www.2n.cz.

This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including interference that may

cause undesired operation.

The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All

development, production and distribution processes of the company are managed by

this standard and guarantee a high quality, technical level and professional aspect of

all our products.

2N TELEKOMUNIKACE a.s., www.2n.cz 4/272

Content:

1. Product Overview

1.1 Components and Associated Products

1.2 Terms and Symbols

2. Description and Installation

2.1 Before You Start

2.2 Mechanical Installation

2.2.1 One Module Box

2.2.2 Two modules boxes

2.2.3 More Two Modules Boxes

2.2.4 Three Modules Box

2.2.5 More Three Modules Boxes

2.2.6 Tamper and I/O Module

2.3 Electric Installation

2.4 Extending Module Connection

2.5 Completion

3. Function and Use

3.1 Configuration

3.2 Intercom Control as Viewed by External User

3.3 Touch Display Intercom Control As Viewed by External User

3.4 Intercom Control as Viewed by Internal User

3.5 Maintenance

3.6 Downloads

4. Technical Parameters

5. Supplementary Information

5.1 Troubleshooting

5.2 Directives, Laws and Regulations

5.3 General Instructions and Cautions

2N TELEKOMUNIKACE a.s., www.2n.cz 5/272

1. Product Overview

Here is what you can find in this section:

1.1 Components and Associated Products

1.2 Terms and Symbols

2N TELEKOMUNIKACE a.s., www.2n.cz 6/272

Basic Features

2N Helios IP Verso

® is an elegant and reliable intercom equipped with lots of useful

functions. Thanks to SIP support and compatibility with major brands of PBX

manufacturers, it can benefit from using VoIP networks. can be 2N Helios IP Verso

used as a door or special purpose intercom for office buildings, residential areas and

other applications.

2N Helios IP Verso

® is a modular system: the user determines its configuration

according to the needs of the particular installation. Unlike other intercoms,

is not delivered as a compact unit. After choosing the installation 2N Helios IP Verso

mode and particular modules, the user gets separate parts to be assembled using the

plug&play connections. This approach allows for unique individual combinations and

also leaves space for adding of additional modules later on.

Wide angle HD camera – allows the tenant to see the calling person on his or her

videophone or PC screen in high resolution. The camera itself is hidden behind a

darkened glass, so it is not visible. The intercom is equipped with night vision, which

automatically selects the night/day mode according to light.

Quick dial buttons – there are 146 quick dial buttons in total in multiple button

modules. For each button, up to three separate phone numbers plus substitute users

can be defined, which ensures that the called user is reached whenever needed. The

buttons are backlit with a clear mechanical response. The nametag surface is scratch

resistant.

Keypad – is a keypad module that allows the user to use the intercom as a code lock

and dial a phone number or phonebook position of the called user.

RFID card reader – the card reader module brings the access control functionality

according to the RFID card or keyfob. With the advanced features, other functions can

be RFID card controlled too.

Electric lock control – as part of the access system, the electrical lock can be

controlled by a code entered on the keypad or the called phone, with the RFID card,

via a PC application, etc. When necessary, more electrical outputs can be added.

Numerous parameters allow for a wide spectrum of applications.

Robustness – is designed as a vandal resistant intercom, which 2N Helios IP Verso

withstands mechanical or weather conditions with no need to purchase extra

accessories.

2N TELEKOMUNIKACE a.s., www.2n.cz 7/272

Audio quality – using the automatic echo cancelling system, full duplex

communication is available at any time.

The installation of is very easy, all you have to do is assemble the 2N Helios IP Verso

required arts and modules and attach the network cable. The modules are plug&play,

so there is no need to configure them manually. The intercom can be supplied from a

12 V DC power source, or using a PoE switch.

Use your PC with any internet browser to configure or apply the 2N Helios IP Verso

to configure extensive installations of multiple intercoms.2N Access Commander

2N TELEKOMUNIKACE a.s., www.2n.cz 8/272

Advantages of Use

Elegant design

Weather resistant

Various modes of installation (flush, surface, plasterboard)

Sensitive microphone and loud speaker

Both-way audio communication – acoustic echo cancellation

Integrated colour HD camera with wide-angle lense and hidden night vision

Selectable number of quick dial buttons with nametags and backlight

Optional numeric keypad with backlight

Option to have multiple modules of the same kind – for example, card reader for

both entering and leaving the building

Integrated switches of electric locks with wide setting options

Optional integrated RFID card reader module

PoE or 12 V DC power supply

Configuration using web interface or dedicated PC application

VoIP standard SIP 2.0 support

1999 Phone Book positions

20 user time profiles

Video codecs (H.263, H.263+, H.264, MPEG-4, MJPEG)

Audio codecs (G.711, G.729, G.722, L16/16kHz)

HTTP server for configuration

SNTP client for time synchronisation

RTSP server for audio and video streaming, ONVIF compatible

SMTP client for email sending, Picture to Email feature

TFTP/HTTP client for automated firmware and configuration upgrade and

update

2N TELEKOMUNIKACE a.s., www.2n.cz 9/272

1.1 Components and Associated Products

Main Units

9155101Part No. Main unit

9155101CPart No. Main unit with camera

Caution

There must be just one (with/without a camera) main unit in every

installation. The main unit installation requires two frame/box positions;

the other position, however, is left for additional module installation.

One blind module is supplied with the main unit.

2N TELEKOMUNIKACE a.s., www.2n.cz 10/272

Frames

9155011Part No. Flush mounting frame, 1 module

9155012Part No. Flush mounting frame, 2 modules

9155013Part No.

Flush mounting frame, 3 modules

2N TELEKOMUNIKACE a.s., www.2n.cz 11/272

9155021Part No. Surface mounting frame, 1 module

9155022Part No. Surface mounting box, 2 modules

9155023Part No. Surface mounting box, 3 modules

2N TELEKOMUNIKACE a.s., www.2n.cz 12/272

Tip

The 1-module frame is used when another module is added to the

existing installation or when the module is mounted to an extended

interconnecting cable for an outgoing reader, for example.

Tip

Be sure to order the covering frame for the flush or plasterboard

mounting box together with the flush mounting box

1-module frame (Part No. ) – 1-module flush mounting box 9155011

(Part No. ) 9155014

2-module frame (Part No. ) – 2-module flush mounting box 9155012

(Part No. ) 9155015

3-module frame (Part No. ) – 3-module flush mounting box 9155013

(Part No. ) 9155016

2N TELEKOMUNIKACE a.s., www.2n.cz 13/272

Extending Modules

Part No. 9155030

2N Helios IP Verso

®Infopanel

The Infopanel module helps you place such information

into the intercom installation as house number,

opening hours and similar data. The Infopanel backlight

is software controlled.

Part No. 9155031

2N Helios IP Verso

®– Keypad

The numeric keypad module helps you dial users via

their phonebook positions or phone numbers, control

the lock and use other code-accessible functions. The

keypad digits and symbols are backlit.

Part No. 9155032

2N Helios IP Verso

®– RFID Card Reader, 125 kHz

The card reader module provides you with access

control via contactless cards or keyfobs. The module

supports the 125 kHz EM-41xx or HID Proximity cards.

Part No. 9155033

2N Helios IP Verso

®– RFID Card Reader, 13.56 MHz

The card reader module provides you with access

control via contactless cards or keyfobs. The module

supports the following 13.56 MHz cards or other

carriers (only card serial number is read):

ISO/IEC 14443A Mifare Classic 1k & 4k, DESFire EV1,

Mini, Plus S&X, Ultralight, Ultralight C

ISO/IEC 14443B CEPAS, HID iCLASS

JIS X 6319 Felica

2N TELEKOMUNIKACE a.s., www.2n.cz 14/272

Part No. 9155034

2N Helios IP Verso

®– I/O module

The module provides logical inputs and outputs for

sensor integration or door control. The module is

installed under another module, i.e. needs no separate

position.

Part No. 9155035

2N Helios IP Verso

®– buttons

A module with 5 mechanical quick dial buttons. The

buttons are backlit and can include nametags.

Part No. 9155036

– touch display2N Helios IP Verso

Touchscreen module allowing visitors to dial users in

smartphone-like way. In addition to structured

phonebook features also a keypad.

Part No. 9155037

2N Helios IP Verso

®– Wiegand module

The module helps you interconnect your system with

other systems via the Wiegand interface. The module is

installed under another module, i.e. needs no separate

position.

2N TELEKOMUNIKACE a.s., www.2n.cz 15/272

Part No. 9155038

2N Helios IP Verso

®– Tamper Switch

The module secures your system against tampering by

detecting intercom opening or top frame removing.

The module is installed on a special place and needs no

separate position.

Part No. 9155039 Blind module

(One blind module is supplied with the main unit.)

Part No. 9155040

2N Helios IP Verso

®– RFID Card Reader, 13 MHz, NFC

ready

The card reader module provides you with access

control via contactless cards or keyfobs. The module

supports the following 13.56 MHz cards or other

carriers (only card serial number is read):

ISO/IEC 14443A Mifare Classic 1k & 4k, DESFire EV1,

Mini, Plus S&X, Ultralight, Ultralight C

ISO/IEC 14443B CEPAS, HID iCLASS

JIS X 6319 Felica

ISO/IEC 18092 SmartPhone with NFC/HCE support,

since Android version 4.3

2N TELEKOMUNIKACE a.s., www.2n.cz 16/272

Part No. 9155041 Induction Loop module

The induction loop module is used to transmit an audio

signal directly into a hearing aid via a magnetic field.

Part No. 9155042

2N Helios IP Verso

®– secured RFID Card Reader, 13

MHz, NFC ready

Compatible with firmware 2.13 and higher.

The card reader module provides you with access

control via contactless cards or keyfobs. The module

supports the following 13.56 MHz cards or other

carriers (optionally card serial number or PAC ID is

read):

ISO/IEC 14443A Mifare Classic 1k & 4k, DESFire EV1,

Mini, Plus S&X, Ultralight, Ultralight C

ISO/IEC 14443B CEPAS, HID iCLASS

JIS X 6319 Felica

ISO/IEC 18092 SmartPhone with NFC/HCE support,

since Android version 4.3

Part No. 9155050

1 m Extension cable

Only one extension cable allowed.

Maximum bus length is 7 m.

2N TELEKOMUNIKACE a.s., www.2n.cz 17/272

Part. No. 9155051 Blind button

Part No. 9155054 3 m Extension cable

Only one extension cable allowed.

Maximum bus length is 7 m.

Part No. 9155055 5 m Extension cable

Only one extension cable allowed.

Maximum bus length is 7 m.

2N TELEKOMUNIKACE a.s., www.2n.cz 18/272

Mounting Accessories

9155014Part No. Flush mounting box

1 module

Designed for flush or plasterboard mounting of 1-module sets

and delivered including accessories for multiple box assemblies

9155015Part No. Flush mounting box

2 modules

Designed for flush or plasterboard mounting of 2-module sets

and delivered including accessories for multiple box assemblies

9155016Part No. Flush mounting box

3 modules

Designed for flush or plasterboard mounting of 3-module sets

and delivered including accessories for multiple box assemblies