2N Helios Force User manual

www.2n.cz
2N Helios Force/Safety
®
Door Access Intercom
Installation Manual
Version: 1.1

The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways,
private branch exchanges (PBX), and door and lift communicators. 2N
TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years
and represented a symbol of stability and prosperity on the telecommunications
market for almost two decades. At present, we export our products into over 120
countries worldwide and have exclusive distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands
protected by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On www.
faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...".
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies with all
®
basic requirements and other relevant provisions of the 1999/5/EC directive. For the
full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by
this standard and guarantee a high quality, technical level and professional aspect of
all our products.

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Content:
1. Product Overview
1.1 Components and Associated Products
1.2 Terms and Symbols
2. Description and Installation
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Button Tags
3. Function and Use
3.1 Programming
3.2 Full Parameter Chart
3.3 Function Description
3.4 Section for Advanced Users
3.5 Maintenance
3.6 Downloads
4. Technical Parameters
5. Supplementary Information
5.1 Troubleshooting
5.2 Directives, Laws and Regulations
5.3 General Instructions and Cautions

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1. Product Overview
In this section, we introduce the and products, 2N Helios
®Force 2N Helios ®Safety
outline its application options and highlight the advantages following from its use.
Here is what you can find in this section:
1.1 Components and Associated Products
1.2 Terms and Symbols
Basic Features
2N Helios Force/Safety
® is a highly resistant and reliable door access intercom
provided with a lot of useful above-standard functions. can 2N Helios Force/Safety
®
work as a standard or emergency door access intercom for buildings, entrances to
premises or garages, manufacturing halls, highways and so on.
2N Helios Force/Safety
® is equipped with additional, 0,5 Watt audio amplifier.
Without power supply, amplifier is bypassed and intercom is powered by telephone
line.
2N Helios Force/Safety
® can be provided with 1, 2 or 4 pre-programmed buttons. You
can set up to six telephone numbers for each of the buttons to increase the
accessibility of the called party.
2N Helios Force
® can be equipped with a numerical keypad to be used as a code lock
for lock switch activating or telephone/subscriber number dialling.
2N Helios Force/Safety
® is equipped with an electric lock switch. You can control the
switch using a numerical keypad or, during a call, using any telephone set. An
additional switch module can be installed if necessary. A wide range of settings allow
for a variety of applications.

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2N Helios Force/Safety
® is very easy to install. All you have to do is connect the
system into your PBX and feed it from a 12 V power supply.
2N Helios Force/Safety
® programming is easy, voice menu based, via telephone.
Advantages of Use
Uncompromising AntiVandal design
Variable mounting options (brick/plasterboard flush mounting, surface
mounting)
Sensitive microphone and powerful loudspeaker
Dial buttons including name tags and backlight ( )2N Helios Force
®
Optional numerical keypad with backlight ( )2N Helios Force
®
Integrated electronic lock switches with wide setting options
Configuration via phone (voice menu based)
Operates on any analogue telephone line
Stable line power feeding
High acoustic quality
Special functions includes automatic dialling of multiple numbers, silent dialling,
departure/arrival, day/night mode, second switch delay

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1.1 Components and Associated Products
Basic Units
Part No. 9151201-E
2N Helios Force
®
1 button
Part No. 9151201K-E
2N Helios Force
®
1 button with keypad
Part No. 9151204-E
2N Helios Force
®
4 buttons

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Part No. 9152201-E
2N
®Helios Safety
1 button
2N Helios Force/Safety
® is designed for outdoor applications and requires no
additional roof.
2N Helios Force
® units can be flush or wall mounted without requiring any additional
accessories. Use the appropriate mounting box (see below) for plasterboard and
hollow brick flush mounting.
2N Helios Safety
® units can be wall mounted (frame is not included, but can be
ordered separately).

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Flush Mounting Box, Frame
Part No. 9151001 Brick flush mounting box
Part No. 9151002
Plasterboard flush mounting box
Part No. 9152000
Mounting frame orange Aluminum
Part No. 9151018
Security screws
An alternative that is safer than regular screws.
Torx with a pin. Supplied with the appropriate handle.
GSM and VOIP Connection Accessories

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GSM and VOIP Connection Accessories
Part No. 501333E
GSM gateway 2N EasyGate PRO
®
Part No. 91341711E Analogue/VoIP gateway
Electric Locks
Part No. 932070 BEFO 1211 12 V / 600 mA
Part No. 932080 BEFO 1221 with momentary pin
Part No. 932090 BEFO 1211MBwith mechanical blocking
Other Accesories

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Other Accesories
Part No. 9151020
Additional switch with exit button feature.
NO/NC contacts
time-unlimited switching,
up to 48V/ 2A
Exit button time adj.1 - 6 sec.
Part No. 91341481E
12 V / 2 A adapter
Note: AC power supply is not applicable.

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1.2 Terms and Symbols
The following symbols and pictograms are used in the manual:
Safety
Always abide by this information to prevent persons from injury.
Warning
Always abide by this information to prevent damage to the device.
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.

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2. Description and Installation
In this section we describe the products and its installation.2N Helios Force/Safety
®
Here is what you can find in this section:
2.1 Before You Start
2.2 Mechanical Installation
2.3 Electric Installation
2.4 Button Tags

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Product Completeness Check
Please check the contents of your delivery:2N Helios Force/Safety
®
1× (selected model)2N® Helios Force/Safety
1× frame ( only)2N® Helios Force
1× Torx 10 / Torx 20 double-ended wrench
Bushings (enclosed):
1× big two-hole sealed bushing with nut
1× spare sealing for big bushing for a thick cable, one hole
1× big blank with nut
1× small bushing with nut
1× bushing plug, big size
2× bushing plugs, small size
1× Brief Manual2N® Helios Force / Safety
1× mounting template
1× CD
1× A5 transparent name plate foil
1× spare name tag
4× (5 × 90) mm screws
4× "intelligent" (8 × 50) mm dowels

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2.2 Mechanical Installation
Content
Common Mounting Principles
Flush Mounting - Classic Bricks
Flush Mounting - Thermally Insulated Wall
Flush Mounting - Plasterboard
Flush Mounting - Hollow Bricks
Wall Mounting
Use of Cable Bushings
Common Mounting Principles
Tip
Select flush mounting where possible to make your product elegant
looking, more vandal resistant and more secure.
You can purchase the flush mounting box in advance and hire an
installation professional to make the basic installation work. Moreover,
the mounting box helps you align the intercom vertically (with a
deviation of up to 2°).
Caution
Make sure that the dowel holes have the required diameter. If the
diameter is too large, the dowels may get loose. Use some suitable
building adhesive to keep the dowels in place.
Make sure that the hole depth is sufficient too! The dowel length is 50
mm and the screw length is 90 mm.
Remember that dowels of poor quality may easily get loose and fall out
of the wall!
Stainless steel screws are used for the 2N Helios Force/Safety
®
assembly. Other screws than stainless steel ones corrode soon and may
aesthetically deteriorate the surrounding environment!
Having removed the front panel, make sure that no dirt gets inside the
product (check the sealing surface and microphone sound guides).

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1.
Caution
The warranty does not apply to the product defects and failures arisen
as a result of improper mounting (in contradiction herewith). The
manufacturer is neither liable for damages caused by theft within an
area that is accessible after the attached electric lock is switched. The
product is not designed as a burglar protection device except when
used in combination with a standard lock, which has the security
function.
When the proper mounting instructions are not met, water might get in
and destroy the electronics. It is because the intercom circuits are under
continuous voltage and water infiltration causes an electro-chemical
reaction. The manufacturer's warranty shall be void for products
damaged in this way!
Note
The microphone sound guides are normally loose after the front panel is
removed! The screw is only used as a fall-out protection during
installation.
Flush Mounting – Classic Bricks
If you use the brick flush mounting box, follow the instructions included in the box. If
you do not use the mounting box, follow the instructions below:
What You Need:
A precisely cut hole or, optionally, the brick flush mounting box, Part No. 9151001
Hole: (132 × 223 × 83) mm (with flush mounting box)
Hole: (112 × 220 × 70) mm (without flush mounting box)
Make a hole using the template. Suppose that all the required cables have been
carried into the hole.

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2.
3.
4.
5.
6.
7.
8.
9.
10.
Unpack the frame, put the intercom inside and place the set onto the hole to
make sure that the hole is deep enough and the uneven edge is perfectly
covered with the frame.
Make sure that the dowel holes are drilled accurately! You will not be able to
align considerable inaccuracies with this way of mounting! Push or hammer the
enclosed dowels into the drilled holes. Use some suitable building adhesive if the
dowels are too loose.
Remove the front panel from the intercom.
Select the holes for cable supply. Insert the blanks into the other holes. Apply the
cable bushings or a suitable sealant to prevent penetration of insects or water.
You can also insert the small bushing in the intercom bottom hole.
Put the frame on the intercom.
Place the intercom into the hole while introducing the cables. Leave some of the
cables inside the unit as a reserve and the rest under the intercom bottom.
Insert the enclosed screws in the lateral mounting holes making sure they have
penetrated into the dowels. Tighten all the screws properly. Tip: The screw
tightening sequence may affect the intercom position.
We recommend to seal the frame – wall gap with a silicone or another sealant to
avoid wall dampening as a result of water leakage.
Do not complete mounting until you have finished electrical installation.

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Be sure keep strictly the hole dimensions while mounting the device into classic bricks
without the flush mounting box as shown in the figure below.
Flush Mounting – Thermally Insulated Wall
Cut out the thermal insulation layer using the template (the same as for classic brick
wall).
What You Need:
Longer screws (depending on the thermal insulation thickness)
Hole: (112 × 220 × 70) mm

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Flush Mounting – Plasterboard
Use the plasterboard flush mounting box and follow the instructions included therein.
What You Need:
Plasterboard flush mounting box, Part No. 9151002
Hole: 118 × 237mm

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Flush Mounting – Hollow Bricks
Suppose you intend to install your unit into a wall made of 2N Helios Force/Safety
®
hollow bricks. Note that the external side of the bricks gets damaged by cutting and
the dowels cannot practically be fixed into the thin internal part of the bricks.
Therefore, use the brick flush mounting box and follow the instructions included
therein.
What You Need:
Brick flush mounting box, Part No. 9151001
Hole: (132 × 223 × 83) mm
Wall Mounting
Wall (surface) mounting is used where flush mounting is inapplicable (in concrete and
steel structures, entry barrier columns, etc.). The frame is not used.
What You Need:
Just your unit2N

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1.
2.
3.
4.
5.
6.
Caution
Wall mounting may be a problem where vandals may destroy the unit (in
public garages, e.g.). Therefore, use steel fixing elements instead of the
dowels and screws included in the delivery.
Be sure to insert plugs into unused bushing holes to avoid water leakage
during facade cleaning, for example. Never leave the holes open for even
a short time (one day delay between mounting and cable connection, e.
g.).
Warning
Eliminate the risk of accident! Wall mounting is not suitable for narrow
passages or places where people's attention may be distracted. The
manufacturer shall not be liable for injuries incurred as a result of unsafe
mounting!
Select position with respect to the supply cables. Where the cables are installed
inside a structure or wall, use the hole at the intercom bottom.
Drill holes of the depth of 70 mm for dowels in the wall as shown in the figure.
Push or hammer the enclosed dowels into the drilled holes. Use some suitable
building adhesive if the dowels are too loose. Use fixing elements of your own
for steel structure surface mounting (metric screws + nuts, e.g.).
Remove the front panel from the intercom.
Select the holes for cable supply. Select and mount the bushings depending on
the cables: 2-hole bushing or 1-hole bushing or both. Insert the blanks in the
other holes.
Put the intercom on the wall/structure while introducing cables inside. Leave
some of the cables inside the unit as a reserve. Insert the plugs in the unused
bushings and tighten the bushing nuts carefully.
Do not complete mounting until you have finished electrical installation. Where
cables lead along the surface, use the bushings included in the delivery.