Aastra 9112I User manual

9112i IP PHONE
USER GUIDE

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Table of Contents
Table of Contents
Introduction ..................................................................................................1
Phone Features ..........................................................................................1
Requirements .............................................................................................1
Installation and Set-up ................................................................................1
About This Guide ........................................................................................1
Documentation ............................................................................................1
Getting Started .............................................................................................2
When You First Plug in Your Phone .............................................................2
Updating Your Phone ..................................................................................2
Start up Screens .........................................................................................2
Incomplete Config. ......................................................................................2
No Service ..................................................................................................2
Setting Your Options ...................................................................................4
Restarting Your Phone ................................................................................4
Using Your Phone ........................................................................................5
Hard Keys ...................................................................................................5
Navigation Arrow Keys ................................................................................5
Programmable keys ....................................................................................5
Making Calls .................................................................................................6
Dialing a Number ........................................................................................6
Using Handsfree Speakerphone .................................................................6
Using a Headset .........................................................................................6
Advanced Volume Controls for the Headset Mic .................................6
Making and Receiving Calls Using a Headset .....................................7
Redial ..........................................................................................................7
Accessing the Redial List .....................................................................7
Deleting from the Redial List .................................................................7
Mute ............................................................................................................7
Receiving Calls ............................................................................................8
Answering an Incoming Call .......................................................................8
Sending an Incoming Call to Voicemail .......................................................8
Handling Calls ..............................................................................................9
The Swap Key .............................................................................................9
Placing a Call on Hold ................................................................................9
When on Hold .......................................................................................9
Automatic Hold .....................................................................................9
Transferring Calls ........................................................................................9
Blind Transfer ........................................................................................9
Consultive Transfer ...............................................................................9
Conferencing Calls ....................................................................................10
To create a conference call ................................................................10
Ending Calls ..............................................................................................10

Table of Contents
Table of Contents
Managing Calls .......................................................................................... 11
Directory List ............................................................................................ 11
Accessing Your Directory ................................................................... 11
Saving Numbers and Names to the Directory .................................... 11
Saving from the Display ..................................................................... 11
Saving from Hard keys to the Directory ............................................. 11
Entering a New Number and Name into the Directory ....................... 12
Editing in Directory ............................................................................. 12
Deleting Items from Directory ............................................................. 12
Callers List ................................................................................................ 12
Caller’s List Screen Display ................................................................ 13
Accessing the Callers List ..................................................................13
Editing in the Callers List ....................................................................13
Deleting from the Callers List ............................................................. 14
Programmable Keys ................................................................................. 14
Do Not Disturb (DND) ......................................................................... 14
Programming a Speed Dial Key ......................................................... 14
Programming Keys Through your Phone ........................................... 14
Saving from Hard keys to programmable keys .................................. 15
Editing a Programmable Key ............................................................. 15
Deleting Programmable Key Items from Memory .............................. 15
The Aastra 9112i Web Client .................................................................... 16
Accessing the Aastra web client ............................................................... 16
Programmable Keys ................................................................................. 16
Programming Keys Through the Web Client ......................................16
Password .................................................................................................. 17
Restart ...................................................................................................... 17
Limited Warranty ....................................................................................... 18

Model
9112i SIP User Guide 1
Introduction
Introduction
This 9112i IP telephone has all the
features of a regular business phone,
allowing you to make and receive
calls, transfer, conference and more.
The 9112i IP telephone provides
communication over an IP Network
using the SIP IP telephony protocol.
Phone Features
• Three-line backlit display screen
• 2 Programmable buttons, which
can be programmed as speed dials
• Full-duplex speakerphone for
handsfree calls
• Built-in single port, 10/100
Ethernet jack
• Power adapter.
Requirements
• A SIP based IP PBX system or
network installed and running with
a number created for the 9112i
phone.
• Access to a Trivial File Transfer
Protocol (TFTP) server.
• 802.3 Ethernet/Fast Ethernet LAN.
• Category 5/5e straight through
cabling.
Installation and Set-up
If your system administrator has not
already set-up your 9112i phone,
please refer to the Aastra 9112i
Installation Guide for basic installation
and physical set-up of the 9112i. For
more advanced administration and
configuration information, system
administrators should refer to the
Aastra SIP 9112i IP Phone
Administration Guide .
About This Guide
This guide explains how to use your
new 9112i phone. Not all features
listed are available by default. Contact
your system administrator to find out
which features and services are
available on your system. Your system
administrator also has the ability to
customize some features on this
phone.
Documentation
• Aastra 9112i IP Installation Guide
– installation and set-up
instructions, general features and
functions, and basic options list
customization. This guide is
included in the box with your
phone.
• Aastra SIP 9112i IP Phone User
Guide – explains the most
commonly used features and
functions. This guide can be
downloaded from www.aastra.com
• Aastra SIP 9112i IP Phone
Administration Guide – explains
how to set the 9112i phone up on
the network and contains advanced
configuration instructions for the
9112i. This is an administrator level
guide. This guide can be
downloaded from www.aastra.com

2 Model 9112i SIP User Guide
Getting Started
Getting Started
The 9112i must be set up and
configured prior to its first use. This
section describes phone behaviour
and start up screens you may see
when the phone is first plugged in,
or when it is restarted.
When You First Plug in Your
Phone
The 9112i automatically begins the
start up sequence as soon as it is
connected. The phone goes through
this process the first time you plug in
your phone and every time you restart
your phone. The first screen the phone
displays is the Aastra splash screen.
Updating Your Phone
After displaying the Aastra splash
screen, the 9112i checks settings and
looks for new configuration and
firmware updates for the phone from
the server. If a new update is found,
the phone displays the message
“ Updating Config ” or “ New Firmware ”.
This may take a few moments while
the phone downloads the latest
updates.
NOTE: New updates to your phone can be
automatically scheduled from the
server. This is set up on the phone
system by your system administra-
tor and should be scheduled dur-
ing non-business hours or slow call
periods.
Important! Do not unplug or remove
power to the phone while it is checking or
installing firmware.
Start up Screens
After the phone displays the Aastra
splash screen or after downloading an
update (if an update was available),
the phone displays the Idle State
screen:
The basic Idle State screen lists your
name, extension, and today's date and
time. This screen is shown whenever
your phone is not in use.
Incomplete Config.
If your phone displays a “ No Service ”
message without any extension or
user name at the end of the start up
sequence instead of the Idle State
screen, this means your system
administrator has not set up your
extension correctly. Contact your
system administrator for assistance.
No Service
The “ No Service ” or “ Network
disconnected ” prompt appears on the
display and the telephone status light
turns on when the phone is not
properly connected to the network, or
the account has not been configured
by the administrator. The phone also
displays the default time and date of
12:00am Jan. 1st, 2000. Check that the
cables are tightly connected to the
phone and to the wall jack. The phone
should automatically detect when the
connection is reconnected and will
display the “ Network Connected ”
prompt temporarily. If changes have
been made to your phone settings,
you may need to restart your phone.
See the following section “Setting
Aastra 9112i
Cheking for new
firmware...
John Burns
9054550055
Jun 8 2:55pm

Model
9112i SIP User Guide 3
Getting Started
Your Options” on page 4 for
instructions on how to restart your
phone.
For more information about
connecting your phone, refer to the
Aastra 9112i Installation Guide under
the section "Connecting to the
Network and to Power" . Check with
your system administrator for
assistance.

4 Model 9112i SIP User Guide
Setting Your Options
Setting Your Options
Pressing the I button gives you
a list of configurable options.
The first seven options allow you to
customize your phone settings. For
more information, see the section
"Customizing Your Phone" in the
Aastra 9112i Installation Guide included
with your phone.
Options 8 and 9 are generally
considered to be administrator level
options, and require a password to
access. The Default setting under
Option 10. Phone Status also requires
a password. Some options should
only be set up or changed by your
system administrator. For more
information, refer to the 9112i
Installation Guide or contact your
system administrator.
Restarting Your Phone
You may want to restart your phone to
check for updates for your phone on
the server. You may occasionally need
to restart your phone to set changes or
updates to your phone or network
settings. You may also need to restart
your phone if you have been asked to
do so by your system administrator, or
should you experience any
unexpected behaviour.
To restart your phone:
1. Press the I button on the
phone to enter the Option list.
2. There are two ways you can access
your options list:
a . Use V to scroll down the list of
options to 10.Phone Status and
press U to select,
or
b . You can press 0 to jump directly
to this option.
3. Press V to move to the 3. Restart
Phone option,
or
You can press 3 to jump directly to
this option.
4. Press Uto confirm and restart the
phone. If you do not wish to restart
your phone, press Tto cancel.
NOTE: Your phone will be out of service
temporarily during the restart and
downloading process.
You can also restart your phone
through theAastra Web Client. See the
section “Accessing the Aastra web
client” on page 16 for more details.
1 anguage
2 Time and Date
3 Set Ring Tone
4 Clear Msg. Wtg.
5 Contrast evel
6 ive Dialpad
7 Headset Settings
8 Network Settings
9 SIP Settings
10 Phone Status

Model 9112i SIP User Guide 5
Using Your Phone
Using Your Phone
The following sections describe the
various 9112i phone key functions,
and how they help you make and
manage your calls and caller
information.
Hard Keys
The hard keys on your phone labelled:
• Callers n
• Conference l
• Transfer k
• Redial m
• Mute j
are configured for the call handling
features. These keys are static and
cannot be programmed or changed.
They are located to the right of the dial
pad.
The keys labelled:
• Options I
• Directory J
• Save K
• Delete L
• Swap o
are configured for managing phone
features and settings. These keys are
static and cannot be programmed or
changed. They are located to the far
upper right of the dial pad.
Navigation Arrow Keys
The arrow keys located below the
display are navigation keys that allow
you to scroll through and select
various options.
Programmable keys
There are 2 programmable keys on the
9112i phone, located to the far right of
the dial pad, below the Swap key.
They can be programmed as speed
dials, or can be set up to quickly access
features such as Call return (*69) or
Voicemail. Your system administrator
can also set up one of these keys as a
Do Not Disturb (DND) key.
See the section "Programmable Keys"
under “Managing Calls” on page 11
for information on how to program
your speed dials.
Xfer
Conf
Options
Save
Delete
Directory
Swap

6 Model 9112i SIP User Guide
Making Calls
Making Calls
This section describes ways to make
calls on your 9112i phone, using your
handset, speakerphone or headset.
Dialing a Number
First, take the phone off-hook by
lifting the handset, or by pressing
q. At the dial tone, enter the
number you wish to call. If you are
unable to make calls within certain
area codes, check with your system
administrator for any toll restrictions
placed on your extension that may
restrict your access to long distance
area codes or dialing prefixes.
When your party picks up, a timer
appears on your display that records
the length of your call.
Using Handsfree Speakerphone
The Handsfree feature allows you to
speak to someone without using the
handset or headset. Your phone must
be in either the Speaker, Speaker/
Headset or Headset/Speaker Audio
Mode. You can set your desired audio
mode through #7. Headset Settings
in the Options list. For more
information, see the section
"Customizing Your Phone" in the
9112i Installation Guide.
• To dial using handsfree, first press
qand enter a number at the
dial tone.
• To answer a call on your phone
using handsfree, press q.
• If you are in Speaker audio mode,
lift the handset and press q
to switch between handsfree and
handset.
• If you are in Speaker/Headset
audio mode, press qto
switch between handsfree and
headset.
• When handsfree is on, the speaker
light turns on.
Using a Headset
The 9112i accepts headsets through
the modular RJ9 jack on the back of
the phone. Contact your telephone
equipment retailer or distributor to
purchase a compatible headset.
NOTE: Customers should read and
observe all safety recommenda-
tions contained in headset operat-
ing guides when using any
headset.
Advanced Volume Controls for the
Headset Mic
On the 9112i, there are 3 options for
the headset microphone volume.
To change the volume:
1. Press Ito enter the Options
list.
2. Use Vto scroll down the list of
options to 7. Headset Settings and
press Uto select,
or
3. Press 7to jump directly to this
option, and press Uto select.
4. Press Vto scroll down to headset/
mic volume and press Uto select.
5. Use Vto scroll down the list and
press Uto select your desired
volume.
6. Press Uto save changes and Tto
exit.
7. If you do not wish to save changes,
press Tto return to the previous
screen.
NOTE: By default, the volume for the head-
set microphone is set to medium.
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