Aastra AASTRA 9133 I Service manual

9133i SIP IP PHONE
Release # 1.0
ADMINISTRATOR
GUIDE
DRAFT

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Table of Contents
Table of Contents
Overview .......................................................................................................1
General Requirements ................................................................................1
About this Guide .........................................................................................1
Methods of Installation ................................................................................2
9112i IP Phone Set up ..................................................................................2
The 9112i’s Options List .............................................................................3
9112i IP Phone Configuration .....................................................................6
Network .......................................................................................................6
TFTP Server Settings .................................................................................7
SIP settings .................................................................................................7
Setting Parameters through Configuration Files .........................................8
Setting Parameters – Network Settings .....................................................9
Setting Parameters – Time Server Settings ............................................11
Setting Parameters – SIP Authentication ................................................14
Setting Parameters – Programmable Key Settings ................................18
Firmware Upgrade .....................................................................................19
Troubleshooting .........................................................................................21
Why does my phone display “Application missing”? .................................21
Why does my phone display the “No Service” message? .........................21
How to restart the 9112i IP Phone? ..........................................................21
How to set the 9112i IP Phone to factory default? ....................................21
How to restart a user’s password? ............................................................22
Appendix A: Configuring the 9112i at the Asterisk IP PBX ....................23
Appendix B: Sample Configuration Files ................................................25
Appendix C: TFTP Server Set-up .............................................................33
Limited Warranty .......................................................................................34

1 Model 9133i SIP Admin Guide
Overview
Overview
This SIP 9133i IP Phone
Administration Guide provides
information on the basic network
setup that is required for the SIP
9133i IP Phone. It also includes
details on the functioning and
configuration of the 9133i IP Phone.
General Requirements
• A SIP based IP PBX system or
network installed and running
with a number created for the
new 9133i IP Phone.
• SIP standard "RFC 3261"
• Access to a Trivial File Transfer
Protocol (TFTP) server.
• 802.3 Ethernet/Fast Ethernet
LAN.
• Category 5/5e straight through
cabling.
• Power over Ethernet (PoE)
power supply (optional acces-
sory – necessary only if no inline
power is provided on the net-
work).
About this Guide
This guide is for network
administrators, system
administrators, developers and
partners who need to understand
how to install the 9133i on a SIP
network. Prior knowledge of IP
Telephony concepts is
recommended.
The 9133i documentation set
includes:
• Aastra 9133i IP Phone Adminis-
tration Guide – explains how to
set the phone up on the network,
as well as advanced configura-
tion instructions for the 9133i.
This guide contains information
that is at a technical level suitable
for a system or network adminis-
trator.
• Aastra 9133i Installation Guide
– contains installation and set-up
instructions, information on gen-
eral features and functions, and
basic options list customization.
Included with the phone.
• Aastra SIP 9133i IP Phone User
Guide – explains the most com-
monly used features and func-
tions for an end user.

Model
9133i SIP Admin Guide 2
Methods of Installation
Methods of Installation
The firmware set up and installation
for the 9133i can be done through
the Options List available directly
from the phone or through the
Aastra 9133i Web Client web
interface. When the 9133i is
initialized for the first time, DHCP
is enabled by default. The DHCP
server passes information to the
9133i IP Phone so that it can
configure itself for subsequent IP
PBX addresses and normal runtime
operations.
The following considerations must
be made before connecting the 9133i
IP Phone to the network:
• If you are planning on using
Dynamic IP addresses, make sure
a DHCP server is running on
your network.
• If you are not planning on using
Dynamic IP addresses, refer to
“Manually Configure Network
Settings” on page 6 on how to
set up an IP address manually.
• Make sure a TFTP server is set up
on your network and can accept
connections anonymously.
• Every PBX system that interacts
with the 9133i phones requires
adherence to the SIP Standard.
To find out how to hook up the
cabling to your 9133i phone, please
refer to the Aastra 9133i Installation
Guide .

3 Model 9133i SIP Admin Guide
9133i IP Phone Set up
9133i IP Phone Set up
When the 9133i is first plugged in or
restarted it will automatically
download any firmware updates for
the phone. The binary and
configuration files that are required
for the 9133i are:
• "9133i.st”
• “aastra.cfg”
• “<mac>.cfg”.
The settings of the 9133i IP Phone,
as well as the softkeys and the line
keys, can be configured through the
configuration files.
Note: Refer to Appendix A for details on
the parameters that can be set for
the 9133i IP Phone.
Refer to Appendix B for sample
configuration files with all the
basic parameters that need to be
set to register the IP phone at the
PBX.
The following steps illustrate a
typical 9133i IP Phone setup:
1. If DHCP is disabled, manually
enter the TFTP server’s IP
address. For details on how to set
the TFTP server setting for the
9133i see “TFTP Server Settings”
on page 7 .
2. Copy the firmware file “9133i.st”
to the root directory of the TFTP
server. This firmware file is
downloaded only when it is
different than the one the phone
is currently using.
3. Copy the Aastra configuration file
“aastra.cfg” and “<mac>.cfg” file
to the root directory of the TFTP
server.
Note: <mac> represents the actual MAC
address of your phone which
must be input i.e.
00085D030996.cfg
The 9133i’s Options List
1. Press the I button on the
phone to enter the options list.
2. To go to an Option, use the V
and W to scroll through the list
or press the number
corresponding to the Option .
3. To select an Option, press the U
button beside the Option you
want.
4. Use the W to save the change
and exit the current option.
5. Press the V
or N or button at
any time to exit without saving
the changes.
Administrator Level Options
Some options in the 9133i IP Phone
options list are considered
administrator level options and
require the administrator user name
and password. When attempting to
access administrator level options,
the phone prompts for the
administrator password before
allowing access. The default
password for the administrator is
22222 . For all other phone options,
please refer to the Aastra 9133i
Installation Guide .
The administrator level options in
the phone’s Options List are:
•“ 8.Network ”
•“ 9.SIP Settings ”
•“ 10.Phone Status > 5.Factory
Default ”

Model
9133i SIP Admin Guide 4
9133i IP Phone Set up
Network:
If DHCP is enabled, all the Network
settings are automatically
configured. The 9133i IP Phone’s
firmware allows the network
settings to be manually entered, if
for any reason the 9133i cannot
populate any of the settings with
DHCP enabled. If DHCP is disabled
the following network settings can
be configured manually:
1. DHCP
This turns DHCP on or off. IP
Address, Subnet Mask and
Gateway options are
automatically populated and are
read-only when DHCP is used.
DHCP is used by default.
2. IP Address
This is the 9133i IP address. To
assign a static IP address to the
phone, disable DHCP.
3. Subnet Mask
To assign your own subnet mask
to the phone, disable DHCP.
4. Gateway
To assign your own gateway IP
address, disable DHCP.
5. Primary DNS
To assign your own Primary DNS
addresses, disable DHCP.
6. Secondary DNS
To assign your own Secondary
DNS addresses, disable DHCP.
7. TFTP Server
This is the TFTP server’s IP
address.
SIP Settings:
If you have a proxy server or have a
SIP registrar present at a different
location than the PBX server, the
following settings may need to be
changed:
1. Proxy IP
This is the IP address of the proxy
server.
2. Proxy Port
This is the SIP proxy server’s port
number. By default this number is
set to 5060.
3. Registrar IP
This is the IP address of the SIP
registrar.
4. Registrar Port
SIP registrar’s port number. By
default this is set to 5060.
5. User Name
This is used in the name field of
the SIP URI for the 9133i IP Phone
and for registering the 9133i at the
registrar.
6. Display Name
This is used in the display name
field of the From SIP header field.
Some IP PBX systems use this as
the caller’s ID and some may
overwrite this with the string that
is set at the PBX system.
7. Auth Name
The authorization name that will
be used in the username field of
the Authorization header field of
the SIP REGISTER request.
8. Password
The password that is used to
register at the registrar.
Phone Status:
The following options display the
phone’s status or allow you to
power cycle the phone or restart the
phone to its factory default settings.
1. Network Port 1
This shows the network status of
the primary Ethernet port at the
back of the phone.
2. Firmware Version
This option displays information
about the firmware that is
currently installed on the 9133i.
3. Restart Phone
This option lets you restart the
phone. A restart may be necessary
when:

5 Model 9133i SIP Admin Guide
9133i IP Phone Set up
• There is a change in your net-
work.
• To re-load the configuration
information modified through
the configuration files to the
phone.
• If the settings for the 9133i on the
IP PBX system had been modi-
fied.
4. Factory Default
This option lets you restart the
phone back to the factory default
settings, including the network
settings. Performing this
operation will result in losing all
user modified settings.
Note: For information on other settings
in the options list of the phone,
please refer to the Aastra 9133i
Installation Guide.
The Aastra 9133i Web Client
To access the Aastra 9133i Web
Client, open your web browser
(supports Internet Explorer and
Gecko engine based browsers like
Firefox, Mozilla or Netscape) and
enter the 9133i IP Phone’s IP address
into the address field, starting with
the web prefix “http://".
In the side menu of the Aastra 9133i
Web Client, there are three main
categories: Status, User and Admin.
• The STATUS category contains
read only status information for
sub-categories Network, Hard-
ware and Firmware.
• The USER category contains user
configurable sub-categories
Restart and Password. This sec-
tion is accessed through the user
level or the administrator level
user name and password. For
more information, refer to the
Aastra SIP 9133i IP Phone User
Guide.
• The ADMIN category contains
administrator only configurable
sub-categories: Network, Firm-
ware and SIP Settings. This sec-
tion is accessed through the
admin level user name and pass-
word. You will be prompted for
this information when one of
these options is selected. For
more information, refer to “9133i
IP Phone Configuration” on
page 6.
The default for the administrator
user name is admin and the
password is 22222. For a user, the
default user name is user and the
password field is left blank. The
user level password can be changed
using the web client.

Model 9133i SIP Admin Guide 6
9133i IP Phone Configuration
9133i IP Phone
Configuration
The Network and SIP options
within the 9133i IP Phone can be
configured from the phone or from
the Aastra 9133i Web Client web
interface. Administrator level
options are password protected in
both the phone and the web
interface.
Network
DHCP automatically sends the IP
address, Subnet Mask and Gateway
network (also DNS and FTP Server)
information to the 9133i IP Phone
during initialization when the 9133i
is first powered up or restarted. By
default, the DHCP setting is
enabled. The network settings
cannot be changed when DHCP is
used, so DHCP must be set to “ ff”
in order to manually change these
settings.
Turn DHCP On or Off
From the 9133i IP Phone:
1. Press the Ibutton to enter
the Options list.
2. Select 8.Network.
3. Enter the administrator’s
password. The default password
is 22222.
4. Press Vto select Enter.
5. Select 1. DHCP.
6. Press Vselect Change and
indicate whether DHCP should
be used.
From the Web Client:
1. Click on the Network sub-category
under the ADMIN main category.
2. Enter the administrator’s user
name and password (the default
user name is admin and password
is 22222).
3. In the web page that has just
opened, check the Use DHCP
check box to use DHCP and
uncheck to indicate that you do
not want to use DHCP.
4. Click on the Set Values button to
save the changes that you just
made.
Manually Configure
Network Settings
If you are not using DHCP, you
need to configure the network
settings for the phone manually.
From the 9133i IP Phone:
1. Press the Ibutton to enter
the Options List.
2. Select option 8. Network.
3. Enter the administrator’s
password. The default password
is 22222.
4. Select option 2. IP Address to
change the IP address.
5. Select option 3. Subnet Mask to
change the subnet mask.
6. Select option 4. Gateway to
change the gateway address.
7. Select option 5. Primary DNS to
change the Primary DNS.
8. Select option 6. Secondary DNS to
change the Secondary DNS.
When an IP address has been
assigned to the 9133i, you have the
option to either continue
configuring the 9133i IP Phone
through the Ibutton on the
9133i or to start using the Aastra
9133i Web Client. See “The Aastra
9133i Web Client” on page 5 for
details.
From the Web Client:
1. Click on the Network sub-
category under the ADMIN main
category.

7 Model 9133i SIP Admin Guide
9133i IP Phone Configuration
2. Enter the administrator’s user
name and password (the default
user name is admin and
password is 22222).
3. In the web page that has just
opened enter the IP address of the
phone, the Subnet Mask and the
Gateway IP address in their
corresponding fields.
TFTP Server Settings
The 9133i IP Phone uses the TFTP to
download updates of the phone’s
firmware and configuration files.
You must set the TFTP server
address in the phone.
From the 9133i IP Phone:
1. Press the Ibutton to enter
the Options List.
2. Select option 8. Network.
3. Enter the administrator’s
password. The default password
is 22222.
4. Select option 7. TFTP Server to
change the TFTP server.
From the Web Client:
1. Click on the Network sub-
category under the ADMIN main
category.
2. Enter the administrator user
name and password (the default
user name is admin and
password is 22222).
3. In the TFTP field, enter the IP
address of the TFTP server.
4. Click on the Set Values button to
save the changes that you just
made.
SIP settings
The 9133i IP Phone uses the
information in the SIP settings to
register at the IP PBX. To configure
the SIP settings:
From the 9133i IP Phone:
1. Press the Ibutton to enter
the Options List.
2. Select option 9. SIP Settings.
3. Enter the administrator’s
password. The default password
is 22222.
4. Select options 1-4 to change the
information about the registrar
and the proxy server.
5. Select option 5. User Name to
change the user name.
6. Select option 6. Screen Name to
change the screen name.
7. Select option 7. Auth. Name to
change the authorization name.
8. Select option 8. Password to
change the user’s password.
From the Web Client:
1. Click on the SIP Settings sub-
category under the ADMIN main
category.
2. Enter the administrator user
name and password (the default
user name is admin and
password is 22222).
3. In the web page that just
opened enter the appropriate
information.
4. Click on the Set Values button
to save the changes that you
just made.

Model 9133i SIP Admin Guide 8
9133i IP Phone Configuration
Note: At this point modifications performed to the User name, Screen name, Authenti-
cation name and Password affect line 1 of the 9133i only. Modifications to the
other lines should be done through the <mac>.cfg file.
Setting Parameters through Configuration Files
The following are the parameters that can be used to configure the 9133i
phone through the configuration files – aastra.cfg and <mac>.cfg. The
"aastra.cfg" file configures the settings server wide, while the <mac>
configures only the phones with the MAC address for which the file is
named. The settings in the “aastra.cfg” file will be overridden by the settings
which also appear in the <mac> cfg file.

9 Model 9133i SIP Admin Guide
Setting Parameters – Network Settings
Setting Parameters – Network Settings
The following section contains the parameters to configure the network
settings.
Parameter – dhcp Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description Enabling DHCP will populate most of the
network information. The DHCP server
should serve the network information that
the 9133i requires. If the 9133i is unable to
get any required information then it should
be entered manually. Parameters affected: ip.
Use “0” to disable DHCP and “1” to enable
DHCP
Format Integer
Default Value 1
Range 0 or 1
Example dhcp: 1
Parameter – ip Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description This parameter assigns a static IP address to
the 9133i device.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example ip: 192.168.0.25
Parameter –
subnet mask
Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description The subnet mask IP address.
Format IP address
Default Value 255.255.255.0
Range Not Applicable
Example subnet mask: 255.255.255.224

Model 9133i SIP Admin Guide 10
Setting Parameters – Network Settings
Parameter –
default gateway
Configurable through the9133i’s Options
List, the Aastra 9133i web client or through
the configuration files
Description The IP address of the network's gateway or
the router IP address
Format IP address
Default Value 1.0.0.1
Range Not Applicable
Example default gateway: 192.168.0.1
Parameter – dns1 Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description Primary domain name servers’ IP address.
For any of the IP address settings on the
9133i a domain name value can be entered
instead of an IP address. With the help of the
domain name servers the domain names for
such parameters can then be resolved to
their corresponding IP addresses.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example dns1: 192.168.0.5
Parameter – dns2 Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description Secondary domain name servers’ IP address.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example dns2: 192.168.0.6

11 Model 9133i SIP Admin Guide
Setting Parameters – Network Settings
Parameter – tftp server Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description The TFTP server’s IP address. If DHCP is
enabled and the DHCP server provides the
information, this field is automatically
populated. Use this parameter to change the
IP address of the TFTP server. This will
become effective after this configuration file
has been downloaded into the phone.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example tftp server: 192.168.0.130
Parameter – sip rtp port Configurable through the configuration files
only
Description Indicates the port through which the RTP
packets will be sent to. The RTP port is used
for sending DTMF tones and for the audio
stream. Your network administrator may
close some ports for security reasons. You
may want to use this parameter to send RTP
data using a different port.
Format Integer
Default Value 3000
Range Not Applicable
Example sip rtp port: 5130

Model 9133i SIP Admin Guide 12
Setting Parameters – Time Server Settings
Setting Parameters – Time Server Settings
The following section contains the parameters to configure settings specific to
the timeserver.
Parameter –
time server disabled
Configurable through the 9133i's Options
List or the configuration files
Description
This parameter enables or disables the time server.
This parameter affects the time server1, time
server2 and time server3 parameters. Use “0” to
enable time server and “1” to disable time server.
Format Integer
Default Value 0
Range 0 or 1
Example Time server disabled: 0
Parameter –
time server1
Configurable through the 9133i's Options
List or the configuration files.
Description The primary time server's IP address. If the
time server is enabled, the value for time
server1 will be used to request the time from.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example time server1: 192.168.0.5
Parameter –
time server2
Configurable through the configuration files
only
Description The secondary time server's IP address. If
the time server is enabled, and the primary
time server is not configured or cannot be
accessed the value for time server2 will be
used to request the time from.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example time server2: 192.168.0.5

13 Model 9133i SIP Admin Guide
Setting Parameters – Time Server Settings
Parameter –
time server3
Configurable through the configuration files
only
Description The tertiary time server's IP address. If the
time server is enabled, and the primary and
secondary time servers are not configured or
cannot be accessed the value for time server3
will be used to request the time from.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example time server3: 192.168.0.5
Parameter –
time format
Configurable through the 9133i's Options
List or the configuration files
Description This parameter changes the time to 12 hour
or 24 hour format. Use “0” for the 12 hour
format and “1” for the 24 hour format.
Format Integer
Default Value 0
Range 0 or 1
Example time format: 0
Parameter –
date format
Configurable through the 9133i's Options
List or the configuration files
Description This parameter allows the user to change the
date to various formats.
Format Integer
Default Value 0
Range 0-7
Following table shows the format for the
corresponding date format values:
0: WWW MMM DD
1: DD-MMM-YY
2: YYYY-MM-DD
3: DD/MM/YYYY
4: DD/MM/YY
5: DD-MM-YY
6: MM/DD/YY
7: MMM DD
Example date format: 7

Model 9133i SIP Admin Guide 14
Setting Parameters – SIP Authentication
Setting Parameters – SIP Authentication
The following parameters are the settings specific to SIP authentication.
Parameter – sip proxy ip Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description A SIP proxy is a server that makes and
forwards requests generated by the 9133i to
the targeted user. This parameter’s IP
address will be the address of the proxy
server that the 9133i will use to send all SIP
requests to
Format IP address or fully qualified host name
Default Value 0.0.0.0
Range Not Applicable
Example sip proxy ip: 192.168.0.101
Parameter –
sip proxy port
Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description The proxy server's port number
Format Integer
Default Value 5060
Range Not Applicable
Example sip proxy port: 5060
Parameter –
sip registrar ip
Configurable through the 9133i's Options
List, the Aastra 9133i web client or through
the configuration files
Description A SIP registrar is a server that maintains the
location information of the 9133i IP Phone.
This parameter’s IP address will be the
address of the registrar that the 9133i will
use to send REGISTER requests to
Format IP address or fully qualified host name
Default Value 0.0.0.0
Range Not Applicable
Example sip registrar ip: 192.168.0.101

15 Model 9133i SIP Admin Guide
Setting Parameters – SIP Authentication
Parameter –
sip registrar port
Configurable through the 9133i’s Options
List, the Aastra 9133i web client or through
the configuration files
Description The registrar's port number
Format Integer
Default Value 5060
Range Not Applicable
Example registrar port: 5060
Parameter –
sip digit timeout
Configurable through the configuration files
only
Description Represents the time in seconds to configure
the timeout between consecutive key
presses.
Format Integer
Default Value 4
Range Not Applicable
Example sip digit timeout: 6
Parameter –
sip registration period
Configurable only through the configuration
files.
Description The time in seconds that the 9133i should
use to send re-registration requests to the
registrant.
The value of this parameter will be used in
the expires header field value in the SIP
REGISTER request.
Format Integer
Default Value 3600
Range Not Applicable
Example sip registration period: 3600
Parameter –
sip session timer
Configurable only through the configuration
files
Description This session timer parameter is the time in
seconds that the 9133i uses to send periodic
re-INVITE requests to keep a session alive.
The proxy uses these re-INVITE requests
to maintain the status' of the connected
sessions.
Format Integer

Model 9133i SIP Admin Guide 16
Setting Parameters – SIP Authentication
Default Value 0
Range Not Applicable
Example sip session timer: 30
Parameter –
sip lineN auth name
Configurable through the configuration files.
Configurations done through the 9133i's
Options List or the Aastra 9133i web client
affect the first line only.
Description The authorization name that will be used in
the username field of the Authorization
header field of the SIP REGISTER request.
Format Text
Default Value Not Applicable
Range Nin the sip lineN auth name ranges from 1 to
9
Example sip line1 auth name: 1001
Parameter –
sip lineN password
Configurable through the configuration files.
Configurations done through the 9133i's
Options List or the Aastra 9133i web client
affect the first line only.
Description The password that will be used to register at
the registrar.
Format Text
Default Value Not Applicable
Range Nin the sip lineN password ranges from 1 to
9
Example sip line1 password: 12345
Parameter –
sip lineN user name
Configurable through the configuration files.
Configurations done through the 9133i's
Options List or the Aastra 9133i web client
affect the first line only.
Description The value for this parameter is used in the
name field of the SIP URI for the 9133i phone
and for registering the 9133i at the registrar.
Format Text
Default Value Not Applicable
Range Nin the sip lineN user name ranges from 1 to
9
Example sip line1 user name: 1001

17 Model 9133i SIP Admin Guide
Setting Parameters – SIP Authentication
Parameter –
sip lineN display name
Configurable only through the configuration
files.
Description This is used in the display name field of the
From SIP header field. Some IP PBX systems
use this as the caller’s ID and some may
overwrite this with the string that is set at
the PBX system.
Format Text
Default Value Not Applicable
Range N in the sip lineN display name ranges from
1 to 9
Example sip line1 display name: Jane Jones
Parameter –
sip lineN screen name
Configurable through the configuration files.
Configurations done through the 9133i's
Options List or the Aastra 9133i web client
affect the first line only.
Description This is used to display text on the screen of
the phone. You may want to set this
parameter to display the phone user's name.
Format Text
Default Value Not Applicable
Range Nin the sip lineN screen name ranges from 1
to 9
Example sip line1 screen name: Jane Jones