ABB 83342 User manual

1473-1-8652 │01.04.2015
Operating Instructions
ABB-Welcome
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IP gateway
83342
83342-500
83342-515
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Operating Instructions
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1Information about the IP gateway.......................................................................................................................4
1.1 General information ...........................................................................................................................4
1.2 Structure of the manual......................................................................................................................4
1.3 Symbols in the manual.......................................................................................................................5
2Safety................................................................................................................................................................6
2.1 Intended use......................................................................................................................................6
2.2 Improper use.....................................................................................................................................6
2.3 Target groups and qualifications.........................................................................................................6
2.4 Liability and warranty.........................................................................................................................6
3Environment......................................................................................................................................................7
4 System requirements.........................................................................................................................................7
5Start-up.............................................................................................................................................................8
5.1 Commissioning with the Windows UPnP service.................................................................................9
5.2 DNS Server.....................................................................................................................................10
5.3 Manual configuration........................................................................................................................10
5.4 Entering the IP address directly........................................................................................................11
6General function of home page.........................................................................................................................12
6.1 General buttons in the configuration.................................................................................................12
6.2 Login...............................................................................................................................................12
6.2.1 RESET............................................................................................................................................13
7Configuration for IP Gateway............................................................................................................................14
7.1 Network information.........................................................................................................................14
7.2 "Network configuration" page ...........................................................................................................15
7.3 "Basic settings" configuration page...................................................................................................16
7.4 "Change password" configuration page ............................................................................................17
7.5 "Device settings" configuration page.................................................................................................18
7.5.1 Add device ......................................................................................................................................19
7.6 "Portal Login" configuration page......................................................................................................20
7.7 "App Management" configuration page.............................................................................................21
7.8 "Associated ComfortTouch 2.x" configuration page...........................................................................23
7.9 "Associated ComfortTouch 3.x" configuration page...........................................................................24
7.9.1 "Add user" configuration page..........................................................................................................25
7.10 "Import / Export configuration file" configuration page........................................................................27
7.11 "Firmware Update" configuration page..............................................................................................28
7.12 "NTP settings" configuration page ....................................................................................................30
7.13 "Versions Information" configuration page.........................................................................................31
8Configuration for Telephone Gateway...............................................................................................................32
9Configuration for Access Control modules ........................................................................................................35
9.1 Keypad module................................................................................................................................35
9.2 Fingerprint module...........................................................................................................................38
9.3 Transponder module........................................................................................................................41
10 Integrating mobile end devices with the ABB-Welcome app...............................................................................44
10.1 Android version 4.0 or higher............................................................................................................44
10.2 iOS version 4 or higher ....................................................................................................................45
11 Integrating mobile end devices with ABB-Welcome for myABB-LivingSpace......................................................46
11.1 System requirements.......................................................................................................................46
11.2 Software-Update of the IP-Gateway .................................................................................................46
11.3 Setup of the ABB-Welcome for the myABB-LivingSpace solution ......................................................46
11.3.1 Step 1: Registering and logging into myABB-LivingSpace portal........................................................46
11.3.2 Step 2. Connecting the IP gateway with the myABB-LivingSpace portal.............................................47
11.3.3 Step 3: Installing the "Welcome for myABB-LivingSpace" app...........................................................47
11.3.4 Step 4: Coupling the IP gateway and "Welcome for myABB-LivingSpace" app...................................47
12 Network security..............................................................................................................................................48
13 Integrating a Busch-ComfortTouch®3.0 or higher.............................................................................................49
14 Technical data.................................................................................................................................................50

Operating Instructions
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14.1 Overview table.................................................................................................................................50
14.2 Device connection / circuit diagram ..................................................................................................51
14.3 Dimensions / dimensional drawing....................................................................................................52
15 Product overview.............................................................................................................................................52
15.1 Device setup....................................................................................................................................52
16 Installation and electrical connection.................................................................................................................53
16.1 Requirements for the electrician.......................................................................................................53
16.2 Mounting .........................................................................................................................................53
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Operating Instructions
ABB-Welcome
Information about the IP
gateway
Operating Instructions
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1Information about the IP gateway
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1.1 General information
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Please read this manual through carefully and adhere to the information listed. This will ensure reliable operation
and long service life of your product.
For reasons of clarity this manual does not contain all the detailed information on all the models of the product,
nor can it take into consideration all conceivable circumstances related to installation, operation and maintenance.
If additional information is required or problems arise that are not dealt with in this manual, the necessary
information can be requested from the manufacturer.
The product has been constructed according to the latest valid regulations governing technology and is
operationally reliable. It has been tested and left the factory in a technically safe and reliable state. To maintain
this state for the period of its operation the specifications of this manual must be observed and adhered to.
Modifications and repairs to the product must only be undertaken if the manual expressly permits this.
It is only the adherence to the safety instructions and all safety and warning symbols in this manual that will
ensure the optimum protection of the user and the environment as well as the safe and trouble-free operation of
the product.
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1.2 Structure of the manual
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(
• This manual provides you with the detailed technical information about the device, its installation and
configuration. The use of the device is explained by means of examples.
• The chapters "Information on the manual", "Safety", "Environmental information" and "Product overview"
contain general specifications and basic information as well as a description of functions.
• Chapters "Technical data" and "Mounting and electrical connection" describe the device technology and
installation, mounting and the electrical connections.
• Chapters "Commissioning" and "Configuration" contain instructions on commissioning and setting up or
integrating the device.
• Chapter "Maintenance" contains information about cleaning, fault condition diagnostics and repairing the
device.
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Operating Instructions
ABB-Welcome
Information about the IP
gateway
Operating Instructions
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1.3 Symbols in the manual
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Danger
-
danger to life
This symbol in connection with the signal word "Danger" indicates dangerous situations which
could lead to immediate death or to serious injury.
Warning
-
danger to life
This symbol in connection with the signal word "Warning" indicates a dangerous situation which
could lead to immediate death or to serious injury.
Caution
-
risk of injury
This symbol in connection with the signal word "Caution" indicates a possibly dangerous situation
which could lead to slight or moderately serious injury.
Attention
-
damage to property
This symbol indicates a possibly harmful situation. Non-observance of the safety instructions can
lead to damage or destruction of the product.
Note ...
This symbol indicates information or references to additional useful topics. This is not a signal word
for a dangerous situation.
This symbol refers to integrated videos with additional information on the respective chapter.
An Acrobat Reader from Version 9.0 is required to view the videos.
This symbol indicates information on the protection of the environment.
Examples on application, installation and programming are displayed with a grey background.
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Operating Instructions
ABB-Welcome
Safety
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2Safety
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Warning
Electric voltage!
Risk of death and fire due to electrical voltage of 230 V.
– Work on the 230V supply system may only be performed by authorised electricians!
– Disconnect the mains power supply prior to installation and/or disassembly!
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Caution
Risk of damaging the device due to external factors!
Moisture and contamination can damage the device.
That is why the device must be protected against humidity, dirt and damage during transport,
storage and operation!
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2.1 Intended use
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The device must only be operated within the specified technical data!
The device is used for door communication and video transmission.
To set up the device requires an external device (laptop).
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2.2 Improper use
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The device is dangerious if used improperly. Any non-intended use is deemed improper use. The manufacturer is
not liable for damages resulting from such improper use. The associated risk is borne by the user/operator.
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2.3 Target groups and qualifications
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Installation, commissioning and maintenance of the product must only be carried out by trained and properly
qualified electrical installers. The electrical installers must have read and understood the manual and follow the
instructions provided. The operator must adhere to the valid national regulations in his country governing the
installation, functional test, repair and maintenance of electrical products.
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2.4 Liability and warranty
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Improper use, non-observance of this manual, the use of inadequately qualified personnel, as well as
unauthorized modification excludes the liability of the manufacturer for the damages caused. It voids the warranty
of the manufacturer.
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Operating Instructions
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Environment
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3Environment
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Consider the protection of the environment!
Used electric and electronic devices must not be disposed of with domestic waste.
– The device contains valuable raw materials which can be recycled. Therefore, dispose of the
device at the appropriate collecting depot.
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All packaging materials and devices bear the markings and test seals for proper disposal. Always dispose of the
packaging material and electric devices and their components via the authorized collecting depots and disposal
companies.
The products meet the legal requirements, in particular the laws governing electronic and electrical devices and
the REACH ordinance.
(EU Directive 2002/96/EC WEEE and 2002/95/EC RoHS)
(EU REACH ordinance and law for the implementation of the ordinance (EC) No.1907/2006)
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4System requirements
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Note
When choosing the installation site, please note that the IP gateway must be connected to the
router by a LAN cable.
The following system requirements are necessary for smooth operation of the IP gateway:
Components for the IP gateway
The following components are required to operate the IP gateway:
- A Welcome door communication system including at least one outdoor station and one system controller
- IP network (should connect mobile devices, must have a WLAN connection)
- An outdoor station with camera must be integrated for video transmission
As tenants
As tenants, the following come into question for operation with the IP gateway:
- The ABB-ComfortTouch®series 2.4 or higher
- Mobile terminal devices with Google Android (from Android 4.0 and Cortex-A8 CPU) or Apple iOS (from iOS
5) operating system
Mobile app
If you want to use the Welcome mobile app from the Internet, the following requirements must also be met:
- DSL-6000 Internet connection or faster
- Minimum 3G (UMTS) mobile Internet
- Camera for fast configuration via QR code
- Account at myABB-LivingSpace (see: my.abb-livingspace.com) or DynDNS account.
Note
To correctly route calls from the Internet, Alternatively, a IP gateway must have a static IP address.
Use the my ABB webservice. If not, a DynDNS service can ensure that calls are correctly routed
(see section ""Network configuration" page").
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Operating Instructions
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5Start-up
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The IP gateway has a user interface that can be reached via an Internet browser. The user interface can be
opened from every computer that is part of the same network as the gateway that is to be configured.
For the initial startup of the IP gateway a few basic settings need to be made in this user interface.
Three options are available to you for commissioning:
Commissioning Description
Version 1 - UPnP Commissioning with the Windows UPnP service (Windows Vista or higher)
Version 2 - DNS Server Commissioning via a router with DNS server
Version 3 - Manual Manual commissioning
Version 4 - IP address Enter IP address directly
Information regarding documentation
The Windows Windows 7 interface is used to describe the configuration options.
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5.1 Commissioning with the Windows UPnP service
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Preconditions:
– There is a DHCP server on the network, e.g. integrated in the router.
– The IP gateway is connected to the router by a LAN cable.
– The PC is connected to the same network.
– The IP gateway is connected and ready for operation.
Fig. 1: Windows UPnP service
1. Open Windows Explorer.
2. Click the "Network" entry below the displayed drives.
The window pane on the right now displays all devices currently on the network.
3. Double-click the IP gateway icon.
A browser window with the configuration interface automatically opens.
Note
If the browser does not open automatically, the device properties appear instead. Copy the
displayed IP address, e.g. 192.168.10.192, and enter it manually into the browser's address bar.
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5.2 DNS Server
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Preconditions:
- Router with DNS server
1. Enter the IP gateway followed by the domain name of the router in the address line of your browser. Example:
IP-Gateway.fritz.box
2. A browser window with the configuration interface opens with a press of the Enter key.
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5.3 Manual configuration
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Preconditions:
- The IP gateway is connected to the PC directly by a LAN cable.
- The IP gateway is connected and ready for operation.
Fig. 2: Manual configuration
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