ABB Welcome IP H8236 Series User manual

2TMD041800D0002 │31.03.2021
Product manual
ABB-Welcome IP
H8236-._H8237-. IP touch

Table of contents
Product manual
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Table of c ontents
1Notes on the instruction manual............................................................................................................6
2Safety..................................................................................................................................................6
3Intended use ........................................................................................................................................7
4Environment.........................................................................................................................................9
4.1 ABB devices..............................................................................................................................9
5Product description.............................................................................................................................10
5.1 Device type .............................................................................................................................10
5.2 Control elements......................................................................................................................12
5.3 Terminal description.................................................................................................................13
6Technical data....................................................................................................................................15
7Mounting/Installation...........................................................................................................................17
7.1 Requirement for the electrician.................................................................................................17
7.2 Product dimensions .................................................................................................................18
7.3 Installation height.....................................................................................................................18
7.4 Surface-mounted installation....................................................................................................19
7.5 Flush-mounted installation........................................................................................................21
7.6 Cavity wall installation..............................................................................................................22
7.7 Desktop installation..................................................................................................................23
7.8 Dismantling .............................................................................................................................24
7.9 Replacing the end strip ............................................................................................................24
8Commissioning...................................................................................................................................25
8.1 Initial setup..............................................................................................................................25
8.2 Home screen...........................................................................................................................29
8.3 Extra screen............................................................................................................................30
8.4 System settings.......................................................................................................................31
8.4.1 Accessing the "Systemsettings" screen................................................................................. 31
8.4.2 Sound setting....................................................................................................................... 32
8.4.3 Language setting.................................................................................................................. 33
8.4.4 Network setting..................................................................................................................... 34
8.4.5 Automatic snapshot setting ................................................................................................... 37
8.4.6 Absence message setting..................................................................................................... 38
8.4.7 Unlock button setting............................................................................................................ 43
8.4.8 Program button setting.......................................................................................................... 46
8.4.9 Auto unlock setting............................................................................................................... 52
8.4.10 Card management................................................................................................................ 56
8.4.11 Display setting...................................................................................................................... 60
8.4.12 Date and time setting............................................................................................................ 61
8.4.13 Home monitor settings.......................................................................................................... 62
8.4.14 Community monitor settings.................................................................................................. 68
8.4.15 App settings......................................................................................................................... 69
8.4.16 Changing password.............................................................................................................. 78

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8.4.17 Resetting user settings ......................................................................................................... 84
8.4.18 Resetting engineering password............................................................................................ 85
8.4.19 Viewing the version............................................................................................................... 86
8.4.20 Viewing the device address................................................................................................... 87
8.4.21 Obtaining the product manual................................................................................................ 88
8.4.22 Updating the firmware........................................................................................................... 90
8.5 Engineering settings ................................................................................................................92
8.5.1 Enter engineering setting ...................................................................................................... 92
8.5.2 Accessing the "Local settings" screen.................................................................................... 94
8.5.3 Call mode setting.................................................................................................................. 95
8.5.4 Device mode setting............................................................................................................. 98
8.5.5 Home network port setting...................................................................................................101
8.5.6 Default home page setting...................................................................................................102
8.5.7 Function management.........................................................................................................103
8.5.8 Screensaver picture setting..................................................................................................104
8.5.9 Default guard unit setting.....................................................................................................105
8.5.10 Exporting the configuration file .............................................................................................106
8.5.11 Importing the configuration file..............................................................................................107
8.5.12 Compatible mode setting .....................................................................................................108
8.5.13 Remote control setting.........................................................................................................109
8.5.14 Clearing all data..................................................................................................................110
8.5.15 Password management .......................................................................................................111
8.5.16 Certification list....................................................................................................................112
8.6 KNX settings..........................................................................................................................122
8.6.1 Precondition........................................................................................................................122
8.6.2 Basic KNX settings..............................................................................................................123
8.6.3 Advanced KNX settings .......................................................................................................131
8.6.4 KNX timer ...........................................................................................................................136
8.7 free@home settings...............................................................................................................144
8.7.1 Precondition........................................................................................................................144
8.7.2 free@home settings.............................................................................................................145
8.8 Alarm settings........................................................................................................................148
8.8.1 Alarm zone connection ........................................................................................................148
8.8.2 Alarm zone capacity ............................................................................................................150
8.8.3 Precondition........................................................................................................................153
8.8.4 Basic zone settings..............................................................................................................154
8.8.5 Advanced zone settings.......................................................................................................156
8.8.6 Linking with home automation..............................................................................................162
8.9 Outdoor station settings.........................................................................................................165
8.9.1 Outdoor station enters engineering mode .............................................................................165
8.9.2 Accessing the "Outdoor station settings" screen....................................................................165
8.9.3 Device type setting..............................................................................................................166
8.9.4 Unlock type when swiping setting.........................................................................................171
8.9.5 Default lock setting..............................................................................................................172
8.9.6 Subsidiary lock setting.........................................................................................................173
8.9.7 Door status detection setting................................................................................................174
8.9.8 Tamper proof alarm setting..................................................................................................175
8.9.9 Ringtone volume setting.......................................................................................................176
8.9.10 Button tone setting...............................................................................................................177
8.9.11 Voice prompts setting ..........................................................................................................178
8.9.12 Language setting.................................................................................................................179

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8.9.13 Lift control setting ................................................................................................................180
8.9.14 Anti-flicker setting................................................................................................................181
8.9.15 Call forward setting..............................................................................................................182
8.9.16 Wiegand setting...................................................................................................................183
8.9.17 Pushbutton setting...............................................................................................................184
8.9.18 Time sync setting.................................................................................................................186
8.9.19 Compatible mode setting .....................................................................................................187
8.9.20 Updating the firmware..........................................................................................................188
8.9.21 Viewing the version..............................................................................................................190
8.9.22 Viewing the serial number....................................................................................................191
8.10 IP actuator settings................................................................................................................192
8.10.1 IP actuator enters Engineering mode....................................................................................192
8.10.2 Accessing the "IP actuator settings" screen...........................................................................192
8.10.3 Device type setting..............................................................................................................193
8.10.4 Power lock setting ...............................................................................................................198
8.10.5 Relay lock setting................................................................................................................199
8.10.6 Report when unlock setting..................................................................................................200
8.10.7 Exit button setting................................................................................................................201
8.10.8 Door status detection setting................................................................................................202
8.10.9 Updating the firmware..........................................................................................................203
8.10.10 Viewing the version..............................................................................................................205
8.10.11 Viewing the serial number....................................................................................................206
9Operation.........................................................................................................................................207
9.1 Incoming call .........................................................................................................................207
9.1.1 Call from outdoor stations ....................................................................................................207
9.1.2 Call from guard units or indoor stations.................................................................................209
9.1.3 Call from doorbell ................................................................................................................210
9.2 Intercom................................................................................................................................211
9.2.1 Accessing the "Intercom" screen..........................................................................................211
9.2.2 Initiating an intercom call......................................................................................................212
9.2.3 Adding contacts to the blacklist ............................................................................................219
9.2.4 Restoring contacts from the blacklist.....................................................................................221
9.3 Surveillance...........................................................................................................................222
9.3.1 Surveillance from outdoor stations........................................................................................222
9.3.2 Surveillance from IP camera ................................................................................................224
9.4 Call guard unit.......................................................................................................................225
9.4.1 Precondition........................................................................................................................225
9.4.2 Initiating a call .....................................................................................................................226
9.5 Alarm ....................................................................................................................................227
9.5.1 Accessing the "Alarm" screen...............................................................................................227
9.5.2 Arming the device manually .................................................................................................228
9.5.3 Disarming the device manually.............................................................................................230
9.5.4 Arming the device automatically...........................................................................................231
9.6 History...................................................................................................................................235
9.6.1 Viewing call records.............................................................................................................235
9.6.2 Adding a contact to the blacklist list......................................................................................237
9.6.3 Copying snapshot to an SD card..........................................................................................238
9.6.4 Removing call records .........................................................................................................239
9.6.5 Viewing alarm records .........................................................................................................240

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9.7 Voice message......................................................................................................................242
9.7.1 Creating a voice message....................................................................................................242
9.7.2 Reading a voice message....................................................................................................243
9.7.3 Removing voice messages ..................................................................................................244
9.8 Text message........................................................................................................................246
9.8.1 Accessing the "Text message" screen..................................................................................246
9.8.2 Sending a text message.......................................................................................................247
9.8.3 Replying a text message......................................................................................................249
9.8.4 Marking all text messages as read........................................................................................251
9.8.5 Removing text messages.....................................................................................................252
9.9 Standby unlock......................................................................................................................253
9.9.1 Accessing the "Standby unlock" screen................................................................................253
9.9.2 Adding a lock.......................................................................................................................254
9.9.3 Releasing a lock..................................................................................................................256
9.9.4 Editing a lock.......................................................................................................................257
9.9.5 Removing a lock..................................................................................................................258
9.10 Media player..........................................................................................................................259
9.10.1 Accessing the "Media player" screen....................................................................................259
9.10.2 Playing audios or videos......................................................................................................260
9.10.3 Playing photos.....................................................................................................................262
9.11 Call the lift .............................................................................................................................264
9.11.1 Precondition........................................................................................................................264
9.11.2 Call the lift...........................................................................................................................265
9.12 PM 2.5 value .........................................................................................................................266
9.13 Clean screen.........................................................................................................................267
10 Cyber security..................................................................................................................................268
10.1 Disclaimer .............................................................................................................................268
10.2 Performance and service .......................................................................................................269
10.3 Deployment guideline.............................................................................................................270
10.4 Upgrading..............................................................................................................................270
10.5 Backup/Restore.....................................................................................................................270
10.6 Malware prevention solution...................................................................................................270
10.7 Password rule........................................................................................................................270
11 Notice..............................................................................................................................................271

Notes on the instruction manual
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1Notes on the instruction manual
Please read through this manual carefully and observe the information it contains. This will
assist you in preventing injuries and damage to property and ensure both reliable operation and
a long service life for the device.
Please keep this manual in a safe place. If you pass the device on, also pass on this manual
along with it. ABB accepts no liability for any failure to observe the instructions in this manual.
2Safety
Warning
Electric voltage!
Dangerous currents flow through the body when coming into direct or indirect
contact with live components.
This can result in electric shock, burns or even death.
– Disconnect the mains power supply prior to installation and/or disassembly!
– Permit work on the 100-240 V supply system to be performed only by
specialist staff!

Intended use
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3Intended use
This device is a central control panel of the ABB-Welcome IP system and operates exclusively
with components from this system. The device must only be installed in dry indoor rooms.
WiFi installation
Note
If the device supports WiFi function, please make sure the device has good WiFi
signal reception before installation. The distance between the router and
monitors, and the construction materials used in the walls are factors that can
affect signal quality.
If the WiFi signal is not strong enough to guarantee correct operation, a WiFi
repeater must be installed between the router and this device in order to boost
the WiFi signal received by this device.

Intended use
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Micro SD card
SD card
The indoor station supports the following SD card type:
■Type: Micro SDHC
■Capacity: 4...32 G
■Speed: Class10
■File system: FAT32
■Please use a SD card complying with SDHC standard, some SD cards may
not perform correctly. It is recommended to use SanDisk, Kingston,
Transcend SDHC cards, which are fully tested and verified.
■Do not remove SD card or reboot indoor station while recording or copying
images onto the SD card, otherwise this SD card may fail to preform when
recording or playing images.
■ABB is no responsible for the performance of an SDHC card.
IP-Cam
Note
The indoor station supports IP-Cam with onvif protocol (Profile S).
Ringtone
Note
The ringtone supports .mp3 and .wav format, with a maximum size of 32 M.
Audio and video file
Note
The audio file supports .mp3 and .wav format.
The video file supports .avi and .mp4 format, with a maximum resolution of 1920
x 1080.
Picture
Note
The picture supports .jpg, .png and .bmp format, with a maximum resolution of
2048 x 1920. The recommend resolution is 1024 x 600.

Environment
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4Environment
Consider the protection of the environment!
Used electric and electronic devices must not be disposed of with household
waste.
– The device contains valuable raw materials that can be recycled. Therefore,
dispose of the device at the appropriate collecting facility.
4.1 ABB devices
All packaging materials and devices from ABB bear the markings and test seals for proper
disposal. Always dispose of the packing materials and electric devices and their components via
an authorized collection facility or disposal company.
ABB products meet the legal requirements, in particular the laws governing electronic and
electrical devices and the REACH ordinance.
(EU-Directive 2012/19/EU WEEE and 2011/65/EU RoHS)
(EU-REACH ordinance and law for the implementation of the ordinance (EG) No.1907/2006)

Product description
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5Product description
5.1 Device type
Article
number Order number Product name Color Size (mm)
H8236-1BG 2TMA130050B0061 IP touch 7",DES,LAN Black 198.5 x 149.6 x 36
H8236-1WG 2TMA130050W0061 IP touch 7",DES,LAN White 198.5 x 149.6 x 36
H8236-4B 2TMA130050B0065
IP touch
7",DES+KNX+f@h+APP,L
AN+WiFi,T-loop Black 198.5 x 149.6 x 36
H82364-BG 2TMA130050B0053
IP touch
7",DES+APP,LAN+WiFi,S
M box included,USA Black 198.5 x 149.6 x 36
H8236-4W 2TMA130050W0065
IP touch
7",DES+KNX+f@h+APP,L
AN+WiFi,T-loop White 198.5 x 149.6 x 36
H82364-WG 2TMA130050W0053
IP touch
7",DES+APP,LAN+WiFi,S
M box included,USA White 198.5 x 149.6 x 36
H8236-5B 2TMA130050B0067
IP touch
7",DES+KNX+f@h+APP,L
AN+LAN,T-loop Black 198.5 x 149.6 x 36
H8236-5W 2TMA130050W0067
IP touch
7",DES+KNX+f@h+APP,L
AN+LAN,T-loop White 198.5 x 149.6 x 36
H8236-6B 2TMA130051B0006
IP touch
7",DES+KNX+f@h+APP,L
AN+WiFi,CN Black 198.5 x 149.6 x 36
H8236-6W 2TMA130051W0006
IP touch
7",DES+KNX+f@h+APP,L
AN+WiFi,CN White 198.5 x 149.6 x 36
H8236-7B 2TMA130051B0007
IP touch
7",DES+KNX+f@h+APP,L
AN+LAN,CN Black 198.5 x 149.6 x 36
H8236-7W 2TMA130051W0007
IP touch
7",DES+KNX+f@h+APP,L
AN+LAN,CN White 198.5 x 149.6 x 36
H8236-8BG 2TMA130050B0063
IP touch
7",DES+KNX+f@h,LAN+W
iFi Black 198.5 x 149.6 x 36
H8236-8WG 2TMA130050W0063
IP touch
7",DES+KNX+f@h,LAN+W
iFi White 198.5 x 149.6 x 36
H8236-9BG 2TMA130050B0064
IP touch
7",DES+KNX+f@h,LAN+L
AN Black 198.5 x 149.6 x 36
H8236-9WG 2TMA130050W0064
IP touch
7",DES+KNX+f@h,LAN+L
AN White 198.5 x 149.6 x 36

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Article
number Order number Product name Color Size (mm)
H8237-4B 2TMA130050B0054
IP touch
10",DES+KNX+f@h+APP,
LAN+WiFi,T-loop Black 251 x 185 x 27
H8237-4W 2TMA130050W0054
IP touch
10",DES+KNX+f@h+APP,
LAN+WiFi,T-loop White 251 x 185 x 27
H8237-5B 2TMA130050B0055
IP touch
10",DES+KNX+f@h+APP,
LAN+LAN,T-loop Black 251 x 185 x 31
H8237-5W 2TMA130050W0055
IP touch
10",DES+KNX+f@h+APP,
LAN+LAN,T-loop White 251 x 185 x 31
H8237-6B 2TMA130051B0002
IP touch
10",DES+KNX+f@h+APP,
LAN+WiFi,CN Black 251 x 185 x 27
H8237-6W 2TMA130051W0002
IP touch
10",DES+KNX+f@h+APP,
LAN+WiFi,CN White 251 x 185 x 27
H8237-7B 2TMA130051B0003
IP touch
10",DES+KNX+f@h+APP,
LAN+LAN,CN Black 251 x 185 x 31
H8237-7W 2TMA130051W0003
IP touch
10",DES+KNX+f@h+APP,
LAN+LAN,CN White 251 x 185 x 31
H8237-8BG 2TMA130051B0004
IP touch
10",DES+KNX+f@h,LAN+
WiFi Black 251 x 185 x 27
H8237-8WG 2TMA130051W0004
IP touch
10",DES+KNX+f@h,LAN+
WiFi White 251 x 185 x 27
H8237-9BG 2TMA130051B0005
IP touch
10",DES+KNX+f@h,LAN+
LAN Black 251 x 185 x 31
H8237-9WG 2TMA130051W0005
IP touch
10",DES+KNX+f@h,LAN+
LAN White 251 x 185 x 31
Full glass IP touch
Full glass IP touch has no end strip like normal IP touch.
Full glass IP touch lacks the "App" function and "RTC" function.
Full glass IP touch can be identified by the article number. Its last character of article number is
"G". (e.g. "H8237-8BG" above)

Product description
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5.2 Control elements
IP touch 7
No. Function
1Touch screen
IP touch 10
No. Function
1Touch screen

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5.3 Terminal description
IP touch 7
No. Function
1 Power input connector
2 Power input connector (DC-JACK input)
3Doorbell connector
4 LAN1 (PoE)
5Micro USB Upgrade connector
63Extension module connector
7Microphone
8Dismantling switch
9Micro SD card connector
10 Speaker
11 2LAN2
12 2Alarm connector
13 2RS485 connector, 12 V output, emergency port (SOS, GAS, fire)
14 2Relay output
2IP touch 7 (LAN+LAN) 3IP touch 7 (LAN)
5
7
8
9
10
11
12
13
14
1
2
3
4

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IP touch 10
No. Function
1 Power input connector
2 Power input connector (DC-JACK input)
3Doorbell connector
4 LAN1 (PoE)
5Micro USB Upgrade connector
6 Interface module connector
7Microphone
8Dismantling switch
9Micro SD card connector
10 Speaker
11 2LAN2
12 2Alarm connector
13 2RS485 connector, 12 V output (12 V output is not available when PoE powered)
14 2Relay output
15 N/A
2IP touch 10 (LAN+LAN)
5
7
8
9
10
6
11
12
13
14
1
2
3
15
4

Technical data
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6Technical data
IP touch 7
Designation Value
Rating voltage 24 V
⎓
Operating voltage range 20-27 V
⎓
1Rating current 27 V
⎓
, 250 mA
24 V
⎓
, 280 mA
2Rating current 27 V
⎓
, 390 mA
24 V
⎓
, 440 mA
3Rating current 27 V
⎓
, 240 mA
24 V
⎓
, 270 mA
Display size 7"
Resolution 1024 x 600 px
Operating temperature -10 °C … +55 °C
PoE standard IEEE802.3 af
2Alarm power output 12 V
⎓
, 200 mA
2Relay output 30 V
⎓
, 1 A
1Wireless transmission band
802.11b/g/n:
2412...2462MHz (for United States)
2412...2472MHz (for European countries)
802.11a/n:
5150…5250MHz
5250…5350MHz
5470…5725MHz (not used in Russia)
5725…5850MHz (for United States)
1Wireless transmission power Max. 20 dBm@12 Mbps OFDM 2.4 G
Max. 20 dBm@12 Mbps OFDM 5.8 G
1Wireless transmission standard IEEE 802.11 a/b/g/n
1IP touch 7 (LAN+WiFi) 2IP touch 7 (LAN+LAN) 3IP touch 7 (LAN)

Technical data
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IP touch 10
Designation Value
Rating voltage 24 V
⎓
Operating voltage range 20-27 V
⎓
1Rating current 27 V
⎓
, 390 mA
24 V
⎓
, 440 mA
2Rating current 27 V
⎓
, 520 mA
24 V
⎓
, 600 mA
Display size 10"
Resolution 1280 x 800 px
Operating temperature -10 °C … +55 °C
PoE standard IEEE802.3 af
2Alarm power output 12 V
⎓
, 200 mA (12 V output is not available
when PoE powered)
2Relay output 30 V
⎓
, 1 A
1Wireless transmission band
802.11b/g/n:
2412...2462MHz (for United States)
2412...2472MHz (for European countries)
802.11a/n:
5150…5250MHz
5250…5350MHz
5470…5725MHz (not used in Russia)
5725…5850MHz (for United States)
1Wireless transmission power Max. 20 dBm@12 Mbps OFDM 2.4 G
Max. 20 dBm@12 Mbps OFDM 5.8 G
1Wireless transmission standard IEEE 802.11 a/b/g/n
1IP touch 10 (LAN+WiFi) 2IP touch 10 (LAN+LAN)

Mounting/Installation
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7Mounting/Installation
Warning
Electric voltage!
Dangerous currents flow through the body when coming into direct or indirect
contact with live components.
This can result in electric shock, burns or even death.
– Disconnect the mains power supply prior to installation and/or disassembly!
– Permit work on the 100-240 V supply system to be performed only by
specialist staff!
7.1 Requirement for the electrician
Warning
Electric voltage!
Install the device only if you have the necessary electrical engineering
knowledge and experience.
– Incorrect installation endangers your life and that of the user of the electrical
system.
– Incorrect installation can cause serious damage to property, e.g. due to fire.
The minimum necessary expert knowledge and requirements for the installation
are as follows:
– Apply the "five safety rules" (DIN VDE 0105, EN 50110):
1. Disconnect
2. Secure against being re-connected
3. Ensure there is no voltage
4. Connect to earth and short-circuit
5. Cover or barricade adjacent live parts.
– Use suitable personal protective clothing.
– Use only suitable tools and measuring devices.
– Check the type of supply network (TN system, IT system, TT system) to
secure the following power supply conditions (classic connection to ground,
protective grounding, necessary additional measures, etc.).

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7.2 Product dimensions
7.3 Installation height
IP touch 7 IP touch 10
198.5
149.8
17
250.8
185
17
Uint:mm
1.50 m (4.9 feet)

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7.4 Surface-mounted installation
This installation method is not suitable for IP touch (LAN+LAN).
Surface-mounted box – IP touch 7
IP touch 10
Global VDE&BS&CN NEMA
NEMA NEMA&Italy Swiss
170.8
131.4
60 120.7 120.7
83.3
89 83.3 79.2
83.3
89
83.3
Uint:mm
Global VDE&BS&CN NEMA
NEMA NEMA&Italy Swiss
230
158
60 120.7 120.7
83.3
89
83.3
89
83.3
83.3
79.2
Uint:mm

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Installation
1
45
3
2