Advantech EKI-1331 User manual

User Manual
EKI-1331
Cellular Gateway

EKI-1331 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2015
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (5 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for five years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. Edition 1
Printed in Taiwan October 2015

iii EKI-1331 User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
Technical Support and Assistance
1. Visit the Advantech web site at http:support.advantech.com.cn where you can
find the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such - in writing to: support@advan-
tech.com.

EKI-1331 User Manual iv
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
–The power cord or plug is damaged.
–Liquid has penetrated into the equipment.
–The equipment has been exposed to moisture.
–The equipment does not work well, or you cannot get it to work according to
the user's manual.
–The equipment has been dropped and damaged.
–The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
17. The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

v EKI-1331 User Manual
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.

EKI-1331 User Manual vi

vii EKI-1331 User Manual
Contents
Chapter 1 Overview...............................................1
1.1 Introduction ............................................................................................... 2
1.2 Features .................................................................................................... 2
1.3 Physical Characteristics ............................................................................ 3
Figure 1.1 DIN-Rail Mount ........................................................... 3
Figure 1.2 Wall Mount.................................................................. 3
Chapter 2 Login Gateway.....................................5
2.1 Establish Network Connection .................................................................. 6
2.1.1 Automatic Acquisition of IP address ............................................. 6
2.1.2 Set a Static IP Address ................................................................. 9
2.2 Test the Network Connection between the Supervisory PC and EKI-1331
10
2.3 Disconnect from the Proxy Server .......................................................... 11
Chapter 3 Configuration.....................................13
3.1 Login the Web Configuration Page of Gateway ...................................... 14
3.2 System .................................................................................................... 15
3.2.1 Basic Setup................................................................................. 15
3.2.2 Time ............................................................................................ 16
3.2.3 Serial Port ................................................................................... 17
3.2.4 Admin Access ............................................................................. 17
3.2.5 System Log ................................................................................. 19
3.2.6 Config Management.................................................................... 20
3.2.7 System Upgrade ......................................................................... 21
3.2.8 Reboot ........................................................................................ 22
3.2.9 Logout ......................................................................................... 23
3.3 Network ................................................................................................... 23
3.3.1 Dialup/Cellular Connection ......................................................... 23
3.3.2 LAN ............................................................................................. 26
3.3.3 DNS ............................................................................................ 27
3.3.4 DDNS.......................................................................................... 28
3.3.5 Static Routes............................................................................... 29
3.4 Service .................................................................................................... 30
3.4.1 DHCP Service............................................................................. 30
3.4.2 DNS Relay .................................................................................. 31
3.4.3 VRRP: Virtual Router Redundancy Protocol............................... 32
3.4.4 DTU (Serial Port) ........................................................................ 33
3.4.5 Modbus to SMS .......................................................................... 34
3.4.6 SMS Alarm Rules........................................................................ 35
3.4.7 Mbsms Variable Template .......................................................... 39
3.4.8 SMS ............................................................................................ 39
3.5 Firewall.................................................................................................... 40
3.5.1 Basic ........................................................................................... 40
3.5.2 Filtering ....................................................................................... 41
3.5.3 Port Mapping............................................................................... 42
3.5.4 Virtual IP Mapping....................................................................... 43
3.5.5 DMZ (All Port Mapping) .............................................................. 44
3.5.6 MAC-IP Bundling ........................................................................ 44
3.6 QoS ......................................................................................................... 45
3.6.1 Bandwidth Control....................................................................... 45

EKI-1331 User Manual viii
3.6.2 IP Bandwidth Limit ...................................................................... 46
3.7 Tools ....................................................................................................... 47
3.7.1 Ping............................................................................................. 47
3.7.2 Trace Route ................................................................................ 48
3.7.3 Link Speed Test.......................................................................... 48
3.8 Status...................................................................................................... 49
3.8.1 System........................................................................................ 49
3.8.2 Modem........................................................................................ 50
3.8.3 Network Connections.................................................................. 50
3.8.4 Route Table ................................................................................ 51
3.8.5 Device List .................................................................................. 51
3.8.6 Modbus PLC ............................................................................... 51
3.8.7 Log.............................................................................................. 52
Chapter 4 Installation Guide..............................53
4.1 Precautions ............................................................................................. 54
4.2 DIN Rail Mounting................................................................................... 54
4.2.1 DIN Rail Installation .................................................................... 54
4.2.2 DIN Rail Disassembly ................................................................. 55
4.3 Wall Mounting ......................................................................................... 55
4.3.1 Wall Mounting Installation........................................................... 55
4.3.2 Wall Mount Disassembly ............................................................ 56
4.4 SIM Card Installation............................................................................... 56
4.5 Antenna Installation ................................................................................ 57
4.6 Power Supply Installation........................................................................ 57
4.7 Ground Terminal Installation................................................................... 57
4.8 Connect Cable ........................................................................................ 58
4.9 Terminal connection................................................................................ 58
Appendix A FQA ....................................................59
A.1 FQA......................................................................................................... 60
Appendix B Description of LED............................ 63
B.1 Description of LED .................................................................................. 64

Chapter 1
1Overview
Sections include:
Introduction
Features

EKI-1331 User Manual 2
1.1 Introduction
The EKI-1331 combines 3G networks, intelligent protocol conversion, and VPN
technology to create a product designed for remote maintenance and management.
The EKI-1331 features remote communication between the controller and data
center, which provides an ingress (or gateway) for the remote diagnosis and
maintenance of the machines. The controller technicians can construct large-scale
networks for remote maintenance of equipment. The EKI-1331 can also be employed
as a communication gateway for equipment to coordinate with each other.
With the EKI-1331, technicians in the office can remotely program field PLCs,
monitor variables and receive alerts in real time. The EKI-1331 supports both
communication via the PLCs Ethernet port and via the serial port. EKI-1331 also
supports status queries, PLC controls and alarm message via SMS. The EKI-1331
series utilizes the ubiquitous cellular network to the fullest and opens new horizons in
remote management and machine to machine communication.
1.2 Features
Designed for the Communication of Industrial Equipment
–SMS Function
SMS Alarm: users can receive timely alarm message when PLC exception
occur in field.
SMS Check and Control: users can remotely monitor and control PLC.
PLC Collaboration: PLCs can communicate with each other via SMS, ensur-
ing more PLCs work collaboratively.
Remote Maintenance
Users can achieve PLC’s remote programming via secure channel (serial/Ether-
net pot)
Remote Monitoring
EKI-1331 can check real-time operating status (variable) and send it to data
center regularly through 3G/2G network. Users can check PLC’s operation and
alarm messages anywhere via internet.
Industrial Design
–In the aspects of EMC, anti-static grade, anti-surge level and wide tempera-
ture range, EKI-1331 meet the requirements of industrial and operate easily
under harsh environments.
–Metal enclosure. IP30.
–All EMC grade reach level 3.
–Ethernet port supports 1.5kv isolation transformer protection
–Serial port support 15kv ESD protection.
–Wide temperature range: -20?~70?.
–Wide voltage range: DC: 12-24V.
Complete Security
–Data Transmission Security
EKI-1331 uses encrypted channel to communicate with remote controller,
enabling the process of updating PLC program enjoys high level of encryp-
tion, which is comparable to that of the financial industry.
–Network Protection Security
With powerful firewall features, EKI-1331 supports SPI State Inspection,
Secure Shell (SSH), Intrusion Protection, DDoS Defense, Attack Defense,
IP-MAC binding, etc, protecting the equipment against external network
attack.

3 EKI-1331 User Manual
Chapter 1 Overview
–Equipment Management Security
Multi-level authorization security mechanism realizes centralized authentica-
tion and authorization management of equipment.
1.3 Physical Characteristics
Housing: Steel, providing IP30 protection
Dimensions (mm)
Figure 1.1 DIN-Rail Mount
Figure 1.2 Wall Mount

EKI-1331 User Manual 4

Chapter 2
2Login Gateway
Sections include:
Establish Network Connection
Test the connection between
supervisory PC and EKI-1331
Cancel the Proxy Server

EKI-1331 User Manual 6
2.1 Establish Network Connection
2.1.1 Automatic Acquisition of IP address
Please set the supervisory PC to “automatic acquisition of IP address” and
“automatic acquisition of DNS server address”, which is the default configuration
of Windows. This way, the EKI-1331 automatically assign an IP address to the super-
visory PC using DHCP.
1. Open “Control Panel”, double click “Network and Internet” icon, and enter
“Network and Sharing Centers”.

7 EKI-1331 User Manual
Chapter 2 Login Gateway
2. Click the button <Local Connection> to enter the window “Local Connection
Status”.
3. Click <Properties> to enter the window “Local Connection Properties”, as
shown below.

EKI-1331 User Manual 8
4. Select “Internet Protocol Version 4 (TCP/IPv4).” Click <Properties> to enter
“Internet Protocol Version 4(TCP/IPv4) Properties.” Select “Obtain an IP
address automatically” and “Obtain DNS Server address automatically,”
then click <OK> to complete the process, as shown below.

9 EKI-1331 User Manual
Chapter 2 Login Gateway
2.1.2 Set a Static IP Address
Please set the supervisory PC’s IP address in the same subnet as the gateway FE
(or fast Ethernet) port. In this example, the default IP address of gateway FE port is
192.168.2.1, and the subnet mask is 255.255.255.0. Enter the “Internet Protocol
Version 4 (TCP/IPv4) Properties” window. Then, select “Use the following IP
address”, type the IP address (arbitrary value between 192.168.2.2 - 192.168.2.254),
subnet mask (255.255.255.0), and default gateway (192.168.2.1) into the text boxes.
Finally, click <OK> to finish setting a static IP, as shown below.

EKI-1331 User Manual 10
2.2 Test the Network Connection between the
Supervisory PC and EKI-1331
1. Click the button <Start> at the lower left corner. Type “cmd” into the field, and
run cmd.exe.
2. Enter “ping 192.168.2.1” and click the <OK> button. (192.168.2.1 is the default
IP address of the EKI-1331). If the connection is good, you will see four returned
packets. If there is no response, be sure to check your connection and your
supervisory PC's network settings.

11 EKI-1331 User Manual
Chapter 2 Login Gateway
2.3 Disconnect from the Proxy Server
If the supervisory PC uses a proxy server to access the Internet, it is necessary to
disconnect from the proxy and remove any proxy settings. The operating steps are
as follows:
Open Internet Explorer.
Select Tools>>Internet Options to enter the window “Internet Options”.

EKI-1331 User Manual 12
Select the tab “Connect” and click the button <LAN Setting (L)> to enter the win-
dow “LAN Setting.” If the option “Use a Proxy Server for LAN” is checked,
uncheck it. Click the <OK> button and continue to the web configuration section
of the manual.