Advantech HIT-W183 User manual

User Manual
HIT-W183
Healthcare Infotainment
Terminal Computer

HIT-W183 User Manual ii
Instructions for the User
The document combines text and illustrations, providing a comprehensive overview
of the system. The information is presented as a sequential steps of actions, allowing
the user to learn how to use the device.
The text provides explanations and instructs the user step-by-step in the practical
use of the product by providing short, clear instructions in an easy-to-follow
sequence.
Definitions
Part No. 2008W18300 Edition 1
Printed in Taiwan June 2018
Warning! A WARNING statement provides important information about a poten-
tially hazardous situation that, if not avoided, could result in death or
serious injury.
Caution! A CAUTION statement provides important information about a poten-
tially hazardous situation that, if not avoided, may result in minor or
moderate injury to the user or patient or damage to the equipment or
other property.
Note! A NOTE provides additional information intended to avoid inconve-
niences during operation.

iii HIT-W183 User Manual
Safety Instructions
1. Please read these safety instructions carefully and follow these instructions for
use.
2. Retain this user manual for future reference. Any use of the product requires a
full understanding and strict observation of all safety instructions. Observe all
WARNINGS and CAUTIONS provided throughout this manual and on labels on
the equipment.
3. Repair of this equipment should only be conducted by trained service person-
nel. Advantech recommends that a service contract be obtained with Advantech
Service and that all repairs also be carried out by them. Otherwise, the correct
functioning of the device may be compromised.
4. If one of the following situations occurs, have the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment is malfunctioning, or does not operate according to the user
manual.
The equipment has been dropped and damaged.
The equipment shows obvious signs of breakage.
5. Disconnect the equipment from all AC outlets before cleaning. Use only a damp
cloth for cleaning. Do not use liquid or spray detergents.
6. Protect the equipment from humidity.
7. Place the equipment on a reliable surface during installation. Dropping or letting
the equipment fall may cause damage.
8. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
9. Ensure that the power source voltage is correct before connecting the equip-
ment to a power outlet. Position the power cord away from high-traffic areas. Do
not place anything over the power cord. If the equipment is not used for a long
time, disconnect the equipment from the power source to avoid damage from
transient over voltage.
Warning! Because of the danger of electric shock, never remove the cover of a
device while it is in operation or connected to a power outlet.
Caution! To avoid short circuiting and otherwise damaging the device, do not
allow fluids to come in contact with the device. If fluids are accidentally
spilled on the equipment, remove the affected unit from service as soon
as possible and contact service personnel to verify that patient safety is
not compromised.
Caution! To prevent overheating, do not cover the openings or place the device in
direct sunlight or near radiant heaters.

HIT-W183 User Manual iv
10. If the system clock is unable to maintain accurate time or the BIOS configuration
resets to the default settings, the battery has no power.
11. Improper installation of a VESA mount can result in serious personal injury!
Therefore, we recommend that a professional technician perform VESA mount
installation. Please contact an authorized service technician or your sales repre-
sentative if you need this service. Otherwise, VESA mount installation instruc-
tions are provided in Appendix A.1.3.
12. CLASSIFICATION:
1). Class I internal power
2). No applied parts
3). Continuous operation
4). Neither AP nor APG category
13. Follow local regulations when disposing of the unit to ensure environmental pro-
tection.
14. To prevent static electricity from causing harm to the device or patient, do not
touch patients when also holding the device.
Caution! Do not leave this equipment in an uncontrolled environment where the
storage temperature is below -20 °C (-4 °F) or above 60 °C (140 °F).
This may damage the equipment.
Caution! Do not replace the battery yourself. Please contact a qualified technician
or your sales representative.
The device is equipped with a battery-powered, real-time clock circuit.
Batteries are at risk of exploding if incorrectly replaced. Replace only
with same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions
Caution! A battery charge indicator is not included with this device. The indicator
will be added to the finished system during final assembly.
Warning! This device is not suitable for use in the presence of a flammable anes-
thetic mixture with air, oxygen, or nitrous oxide, or for use with life sup-
port systems.
Caution! When servicing the device, always use replacement parts that are quali-
fied to Advantech standards. Advantech Medical cannot warrant or
endorse the safe performance of third-party replacement parts for use
with our medical devices.

v HIT-W183 User Manual
15. When networking with electrical devices, the operator is responsible for ensur-
ing that the resulting system meets the following standards:
–EN 60601-1 (IEC 60601-1)
Medical electrical equipment
Part 1: General requirements for safety
–EN 60601-1-1 (IEC 60601-1-1)
Medical electrical equipment
Part 1-1: General requirements for safety
Collateral standard: Safety requirements for medical electrical systems
–EN 60601-1-2 (IEC 60601-1-2)
Medical electrical equipment
Part 1-2: General requirements for safety
Collateral standard: Electromagnetic compatibility; Requirements and tests
16. Any accessory equipment connected to the analog and digital interfaces must
comply with the respective nationally harmonized IEC standards (i.e., IEC
60950 for data processing equipment, IEC 60065 for video equipment, IEC
61010-1 for laboratory equipment, and IEC 60601-1 for medical equipment).
Furthermore, all configurations must comply with the IEC 60601-1-1 standard.
Any person who connects additional equipment to the signal input/output port
configures a medical system, and is therefore, responsible that the system com-
plies with the requirements of the IEC 60601-1-1 standard. The unit is for exclu-
sive interconnection with IEC 60601-1-certified equipment in the patient
environment and IEC 60XXX-certified equipment outside of the patient environ-
ment. If in doubt, consult the technical services department or your local sales
representative.
17. Grounding reliability can only be achieved when the equipment is connected to
an equivalent receptacle marked “Hospital Only” or “Hospital Grade”.
18. Use a power cord that matches the voltage of the power outlet and that has
been approved and complies with the safety standards of your country.
.
Caution! Use suitable mounting apparatus to avoid risk of injury.
Warning! Do not modify the equipment with the authorization of the manufacturer.
Warning! To avoid electric shock, the equipment must only be connected to a sup-
ply mains with protective earthing.

HIT-W183 User Manual vi
Explanation of Graphical Symbols
IEC 60878 and ISO 3864-B.3.6: Warning: Dangerous voltage
ISO 7000-0434: Caution, consult accompanying documents
ISO 7000-1641: Follow the operating instructions or consult the instruc-
tions for use
IEC 60417 -5009: Standby
IEC 60417-5032: Alternating current
IEC 60417-5021: Equipotentiality
ISO 7010-M002: Follow the instructions for use

vii HIT-W183 User Manual
Contents
Chapter 1 Introduction..........................................1
1.1 Introduction ............................................................................................... 2
1.2 Specifications ............................................................................................ 2
1.3 Dimensions ............................................................................................... 3
Figure 1.1 Dimensions of HIT-W183 ........................................... 3
1.3.1 Optional Modules .......................................................................... 4
1.3.2 Module List.................................................................................... 4
1.3.3 Cleaning and Disinfecting ............................................................. 5
1.4 Operating Principles.................................................................................. 5
1.5 Intended User Profile ................................................................................ 5
Chapter 2 System Setup.......................................7
2.1 Hardware Features ................................................................................... 8
2.1.1 Front View..................................................................................... 8
Figure 2.1 Front view of HIT-W183.............................................. 8
2.1.2 Rear View ..................................................................................... 8
Figure 2.2 Rear view of HIT-W183 .............................................. 8
Figure 2.3 Underside view of HIT-W183...................................... 9
Figure 2.4 Button view of HIT-W183............................................ 9
2.1.3 HIT-W183 with Handset (Optional) ............................................. 10
Figure 2.5 Handset installation .................................................. 10
2.2 Initial Setup ............................................................................................. 13
2.2.1 Connecting the Power Cord........................................................ 13
Figure 2.6 Connecting the power cord....................................... 13
2.3 BIOS Configuration ................................................................................. 14
2.4 Software Installation................................................................................ 14
2.5 Driver Installation .................................................................................... 14
Chapter 3 Operation and Safety ........................19
3.1 General Safety Guide.............................................................................. 20
3.2 Thermal Protection.................................................................................. 20
3.3 Disconnect the Power ............................................................................. 21
Appendix A Watchdog API and Audio Path.........23
A.1 Watchdog API and Audio Path................................................................ 24
A.1.1 Watchdog.................................................................................... 24
A.1.2 Audio Path .................................................................................. 25
A.1.3 VESA Mount Installation ............................................................. 27

HIT-W183 User Manual viii

Chapter 1
1Introduction
This chapter briefly introduces the
HIT-W183 product.
Introduction
Specifications
Dimensions
Operating Principles
Intended User Profile

HIT-W183 User Manual 2
1.1 Introduction
The HIT-W183 healthcare infotainment terminal features an Intel® Pentium® N4200
quad-core processor with Windows 10 IoT Embedded OS pre-installed, 18.5" wides-
creen full-flat touchscreen with 10-point projected capacitive touch control, onboard
isolated Giga-LAN port, as well as other standard I/O including 1 x USB 3.0, 2 x USB
2.0, 1 x audio jack, and 1 x mic-in. Developed to provide a bedside care and monitor-
ing solution for hospital applications, the HIT-W183 terminal’s LAN-enabled architec-
ture allows it to also function as an integrated gateway device. Nursing assistance
calls and LED light signals can be transmitted via LAN from the terminal to nursing
stations for improved patient care.
Intended Use
Designed for integration with existing hospital systems, the HIT-W183 terminal can
be used by healthcare staff to access medical records and hospital information sys-
tems, retrieve laboratory results, monitor patient vital signs, and document treatment
observations. Meanwhile, patients can use the terminal to watch movies/TV, play
games, surf the Internet, send emails, request nurse assistance, and manage the
ward environment, such as adjust the bed height, lighting, and curtains.
The HIT-W183 healthcare infotainment terminal should not be used as a life-support
system.
The latest version of this user manual is available for download at
http://support.advantech.com.tw/support/
1.2 Specifications
Hardware
CPU Intel® Pentium®N4200 quad-core
Memory 4 GB DDR3L (up to 8 GB)
Primary Storage M.2 2242 SSD 64 GB
Camera 5 MP CMOS
RFID/NFC 1
Expansion Slot 1 x Full-size mini PCIe
Display
Size 18.5" widescreen TFT LED
Max. Resolution 1920 x 1080 FHD
Luminance 350 cd/m2
Contrast Ratio 1000:1
Touchscreen Type Projected capacitive
Hotkey
Screen On/Off 1
Volume Up 1
Volume Down 1
Brightness Up 1
Brightness Down 1
Reading Light LED Button 1
Front I/O
Reset Button 1
Nurse Call Button 1
Audio Jack (TRRS) 1
USB 2.0 2

3 HIT-W183 User Manual
Chapter 1 Introduction
1.3 Dimensions
Figure 1.1 Dimensions of HIT-W183
Rear I/O
Smart Card Reader 1
Handset Out (RJ12) 1
USB 3.0 1
Nurse Call Phoenix Port (4-pin) 1
DC-In 1
Audio Speaker 2 x 3 Watt
Internal Microphone 1
Network &
Wireless
LAN (Isolated) 2 x Isolated RJ45 (10/100/1000 Mbit)
Bluetooth Bluetooth 4.1 (default)
WLAN 802.11 a/b/g/n/ac (default)
Software OS Windows 10 IoT 64 bit /Android 6.0.1
Mechanical
Mount Options VESA 75 x 75 mm/100 x 100 mm
Dimensions (W x H x D) 466.4 x 311.5 x 43 mm (18.4 x 12.3 x 1.7 in)
Weight Net weight (w/o adapter): 3.89kg (8.58 lb)
Gross weight: 5.94 kg (13.1 lb)
Adapter 100 ~ 240 V 63W 18 ~ 19 V 3.42A W/PFC
Option
TV Tuner (SMA Jack) Module
Second Smart Card Reader Module
Handset Add-on module
Barcode Scanner Add-on module
Environment
Operating Temperature 0 ~ 40 °C (32 ~ 104 °F)
Vibration 1G
Shock Shock 10G peak acceleration (11 ms dura-
tion)
EMC & Safety Certifications CE, FCC, CCC, CB, UL ITE, IEC 60601-1,
IEC 62368, BSMI
466.4 43.00
311.5

HIT-W183 User Manual 4
VESA mount support: 75 x 75 mm/100 x 100 mm
Use 4 x M4 screws, with a depth of useful thread length >8 mm
1.3.1 Optional Modules
Up to 8 GB DDR4 SODIMM
TV tuner (SMA jack)
Handset
Smart card reader
Barcode scanner
1.3.2 Module List
Warning! Use suitable mounting apparatus to avoid risk of injury.
Features Interface Description
Wi-Fi M.2 802.11 a/b/g/n/ac + Bluetooth 4.1
RFID kit Internal USB 13.56 MHz, ISO-15693/14443A/14443B
Camera module Internal USB 5 MP CMOS
Smart card reader Internal USB Built-in module
Second smart card reader Internal USB Optional built-in module
Barcode scanner Internal USB Optional
Handset module RJ12 Optional built-in SPK and Mic
TV tuner (SMA jack) SMA jack Optional

5 HIT-W183 User Manual
Chapter 1 Introduction
1.3.3 Cleaning and Disinfecting
During normal use of the HIT-w183 healthcare infotainment terminal, the device may
become dirty and should be regularly cleaned.
Steps
1. Prepare pure water for cleaning.
2. Moisten a cloth in the water and then wipe the HIT terminal.
3. Use a dry cloth to wipe the terminal again thoroughly.
1.4 Operating Principles
The terminal’s data input points are the touch panel, physical keys located at the bot-
tom of the front panel, accessories connected via USB ports, and LAN/WLAN con-
nections. The device’s processing unit receives the inputted data, execute relevant
computations, and then outputs the data to the LCD panel, accessories, or other inte-
grated devices via the I/O ports or LAN/WLAN connections. Data can be stored in the
system’s internal storage, and even when the terminal is powered off, the data is
retained in the system memory.
1.5 Intended User Profile
Age: 18 to 65
Weight: Not relevant
Health: Not relevant
Nationality: Global
Patient state: VIP room patient
Part of the body or type of tissue applied to or interacted with: Hands and fin-
gers, expected contact time shall be less than 1 minute
Education level: At least 8 years of intensive reading experience (school)
Knowledge:
–Minimum - Able to read and understand westernized Arabic numerals written
in Arial font
–Able to distinguish every part of the terminal as described in the user manual
Technician: Must be trained and authorized by the manufacturer
To be considered trained and authorized, technicians must complete the training
course developed by the manufacturer (see the document HIT-W183_User
Manual_Rev 1.0 for further information). When determined to be necessary by
the manufacturer, the technician may be called back for retraining. Annual train-
ing is also necessary.
Caution!  Do not immerse or rinse the HIT terminal or peripherals. If liquid is
accidentally spilled on the device, disconnect the terminal from the
power source.
 Contact the IT support department regarding the continued safety
of the terminal before placing it back into operation. Do not spray
any cleaning agents on the chassis.
 Do not use disinfectants that contain phenol.
 Do not autoclave or clean the HIT terminal or peripherals using
strong aromatic, chlorinated, ketone, ether or ether solvents, sharp
tools, or abrasives. Never immerse electrical connectors in water or
other liquids.

HIT-W183 User Manual 6
Language skills: English. If other languages are required, a professional transla-
tion company shall be employed to translate the interface. This translation must
then be reviewed by the manufacturer (see the SOP document
SOP_Writing_Guidelines-ed.3).
Experience: Mentally and physically competent with specific medical training to
understand the graphical symbols
Permissible impairments:
–Mild reading vision impairment or vision corrected to log MAR 0,2 (6/10 or 20/
32)
–Single-arm/hand system capable of guiding and holding a device
–Average degree of aging-related short term memory impairment
–Hearing impairment of 40% resulting in 60% hearing ability at 500 Hz ~ 2 kHz

Chapter 2
2System Setup
This chapter describes the hard-
ware features of the HIT-W183.
Hardware Features
Initial Setup
BIOS Configuration
Software Installation
Driver Installation

HIT-W183 User Manual 8
2.1 Hardware Features
Before setting up the HIT-W183 terminal, take a moment to become familiar with the
location and purpose of the controls, drives, connections, and ports (as illustrated in
the figures below). The front panel of the HIT-W183 should appear as shown in Fig-
ure 2.1.
2.1.1 Front View
Figure 2.1 Front view of HIT-W183
Front Bezel View
(1) LCD panel with touchscreen module
(2) LED indicator light
2.1.2 Rear View
Located at the rear of the terminal is the recessed I/O interface section, as shown in
Figures 2.2, 2.3, and 2.4. (The I/O section includes I/O ports, buttons, and hotkeys.)
Figure 2.2 Rear view of HIT-W183
(1)
(2)
(5)
(1)(2)(3) (4)

9 HIT-W183 User Manual
Chapter 2 System Setup
Rear View
(1) DC jack
(2) Digital I/O phoenix port (4 pin)
(3) USB 3.0
(4) Isolated RJ-45 LAN
(5) VESA mount
Figure 2.3 Underside view of HIT-W183
Figure 2.4 Button view of HIT-W183
Underside Buttons
(1) Speaker (8) Reading light
(2) Barcode scanner (9) Hot key
(3) Mic-in (9a) Reading light on/off
(4) Audio jack (TRSS) (9b) Volume up/down
(5) USB 2.0 (9c) Brightness up/down
(6) Reset button (9d) Screen on/off
(7) Nurse call (10) Speaker
Note! The equipotential terminal must be linked to the hospital’s grounding/
earthing system before system bootup to protect the equipment and
operator.

HIT-W183 User Manual 10
2.1.3 HIT-W183 with Handset (Optional)
The HIT-W183 terminal can be equipped with an optional handset for bedside use.
The handset (as shown in Figure 2.5) features two microphones and noise cancella-
tion technology to eliminate environmental noise and ensure optimal sound quality.
Handset Dimensions: 57 (W) x 192 (H) x 69 (D) mm
Figure 2.5 Handset installation
Handset Installation Instructions:
1. Remove the two rubber plugs from the blue I/O cover on the left side of the rear
of the terminal.
2. Remove the affixing screws of the cover.

11 HIT-W183 User Manual
Chapter 2 System Setup
3. Open the cover to access the RJ12 connector.

HIT-W183 User Manual 12
4. Use screws to attach the handset bracket via the screw holes provided.
5. Replace the blue I/O cover with an I/O cover with handset hole. Tighten the
screws to affix the cover in place. Then replace the rubber plugs.