Advantech EKI-1526/N/I/TI User manual

User Manual
EKI-1526/N/I/TI
EKI-1528/N/I/TI
8/16 port RS-232/422/485
Serial Device Server (Rackmount)

EKI-1526(TI) | 1528(TI) User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2017
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable.
However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any
infringements of the rights of third parties, which may result from its use.
Acknowledgments
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (5 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for five years from the date of
purchase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is
defective, it will be repaired or replaced at no charge during the warranty period. For
out of-warranty repairs, you will be billed according to the cost of replacement
materials, service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any on screen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2009152610 Edition 1
Printed in Taiwan June 2018

iii EKI-1526(TI) | 1528(TI) User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications when shielded
cables are used for external wiring. We recommend the use of shielded cables. This
kind of cable is available from Advantech. Please contact your local supplier for
ordering information.
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial
enclosure products.
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages

EKI-1526(TI) | 1528(TI) User Manual iv
Warnings, Cautions and Notes
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data.
Note! Notes provide optional additional information.
This symbol is intended to alert the user to the presence of uninsulated
dangerous voltage within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock to persons.
Ce symbole est prévu pour alerter l'utilisateur de la présence d'une
tension dangereuse non isolée à l'intérieur du boîtier du produit, qui peut
être important pour constituer un risque d'électrocution.
This symbol is intended to alert the user to the potential presence of a
hot surface.
Ce symbole est prévu pour alerter l'utilisateur de la présence potentielle
d'une surface chaude.

v EKI-1526(TI) | 1528(TI) User Manual
Safety Instructions
Read these safety instructions carefully.
Keep this User Manual for later reference.
Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
Keep this equipment away from humidity.
Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
All cautions and warnings on the equipment should be noted.
If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
Never pour any liquid into an opening. This may cause fire or electrical shock.
Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
If one of the following situations arises, get the equipment checked by service
personnel:
–The power cord or plug is damaged.
–Liquid has penetrated into the equipment.
–The equipment has been exposed to moisture.
–The equipment does not work well, or you cannot get it to work according to
the user's manual.
–The equipment has been dropped and damaged.
–The equipment has obvious signs of breakage.
DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
Warning! This equipment is not suitable for use in locations where children are
likely to be present.

EKI-1526(TI) | 1528(TI) User Manual vi
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive
electronic components.
Safety Precaution - Power Cord Safety
Please read the following safety information carefully before installing the switch:
The unit must be connected to an earthed (grounded) outlet to comply with
international safety standards.
The unit must be powered by using listed power source, rated 12-48Vdc, 0.7A
minimum and Tma 75°C comply with LPS or PS2.
Do not connect the unit to an A.C. outlet (power supply) without an earth
(ground) connection.
The socket outlet must be near to the unit and easily accessible. You can only
remove power from the unit by disconnecting the power cord from the outlet.
Précaution de Sécurité - Sécurité du Cordon
d'Alimentation
Veuillez lire attentivement les informations de sécurité suivantes avant d'installer le
commutateur:
L'appareil doit être connecté à une prise de terre (mise à la terre) pour se
conformer aux normes de sécurité internationales.
L'appareil doit être alimentée en utilisant une source d'alimentation répertoriée,
nominale 12-48Vdc, 0,7A minimum et TMA 75°C conforme à LPS ou PS2.
Ne connectez pas l'appareil à une prise de courant alternatif CA (alimentation)
sans une connexion à la terre.
La prise de courant doit être proche de l'appareil et facilement accessible. Vous
ne pouvez couper l'alimentation de l'appareil qu'en débranchant le cordon
d'alimentation dès la prise de courant.
Warning! Installation and removal of the unit must be carried out by qualified
personnel only.
Attention! L'installation et le retrait de l'unité doivent être effectués uniquement
par du personnel qualifié.

vii EKI-1526(TI) | 1528(TI) User Manual
Safety Precaution - Shock Hazard
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
Connect all power cords to a properly wired and grounded power source.
Connect to properly wired power sources any equipment that will be attached to
this product.
When possible, use one hand only to connect or disconnect signal cables.
Never turn on any equipment when there is evidence of fire, water, or structural
damage.
Disconnect the attached AC power cords, DC power sources, network
connections, telecommunications systems, and serial cables before you open
the device covers, unless you are instructed otherwise in the installation and
configuration procedures.
Connect and disconnect cables as described in the following table when you
install, move, or open covers on this product or attached devices.
Risque d'Électrocution
Le courant électrique provenant des câbles d'alimentation, de téléphone et de
communication est dangereux.
Pour éviter un risque d'électrocution:
Ne connectez ou déconnectez aucun câble, n'effectuez aucune installation,
maintenance ou reconfiguration de ce produit pendant un orage électrique.
Connectez tous les cordons d'alimentation à une source d'alimentation
correctement câblée et mise à la terre.
Branchez tous les équipements connectés à ce produit sur des sources
d'alimentation correctement câblés.
Si possible, utilisez une seule main pour connecter ou déconnecter les câbles
de signal.
Ne mettez jamais un équipement sous tension en cas d'incendie ou
d'inondation, ou en présence de dommages matériels.
Débranchez les cordons d'alimentation connectés au courant alternatif(CA),
les sources d'alimentation au courant continu(CC), les connexions de réseaux,
les systèmes de télécommunication et les câbles série avant d'ouvrir les capots
de l'appareil, sauf indication contraire dans les procédures d'installation et de
configuration.
Connectez et déconnectez les câbles comme indiqué dans le tableau suivant
lorsque vous installez, déplacez ou ouvrez des capots sur ce produit ou sur des
appareils connectés.

EKI-1526(TI) | 1528(TI) User Manual viii
Notice
About this manual The illustrations as shown in this manual are for instructional
purposes only. EKI-1526(TI) | 1528(TI) are suitable for installation in Information
Technology Rooms in accordance with Article 645 of the National Electrical Code and
NFPA 75. The device can only be used in a fixed location such as a
telecommunication centre, a dedicated computer room. When you install the device,
ensure that the protective earthing connection of the socket-outlet is verified by a
skilled professional.
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such - in writing to:
ICG[email protected]
Packing List
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately.
One 8 or 16-port serial device server
EKI-1500 driver utility and documentation CD
Rack mount kits, including two L-shape metal plates and twelve screws

ix EKI-1526(TI) | 1528(TI) User Manual
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachment
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
About This Manual
This user manual is intended to guide professional installers in installing and
configuring the Serial Device Server. It includes technical specifications, software
utility introduction, as well as procedures for the use of the software utility to self-
manage the devices.

EKI-1526(TI) | 1528(TI) User Manual x
Contents
Chapter 1 Overview...............................................1
1.1 Introduction ............................................................................................... 2
1.2 Device Features ........................................................................................ 2
1.3 Device Specifications ................................................................................ 3
Chapter 2 Getting Started.....................................5
2.1 Hardware Overview................................................................................... 6
2.1.1 Front View..................................................................................... 6
2.1.2 Rear View ..................................................................................... 6
2.1.3 LED Indicators .............................................................................. 8
2.1.4 Dimensions ................................................................................. 10
2.2 Connecting Hardware ............................................................................. 16
2.2.1 Rack Mount................................................................................. 16
2.2.2 Serial Connection........................................................................ 17
2.2.3 Power Connection....................................................................... 19
Chapter 3 Utility Configuration..........................23
3.1 Configuration Utility Overview ................................................................. 24
3.2 Installing the Configuration Utility............................................................ 24
3.3 Menu Bar................................................................................................. 27
3.4 Quick Tool Bar ........................................................................................ 28
3.4.1 Utility Settings ............................................................................. 29
3.4.2 Discovering Your Device Server ................................................. 31
3.4.3 Network Settings......................................................................... 33
3.5 Administrator Settings ............................................................................. 36
3.5.1 Locate the Serial Device Server ................................................. 36
3.5.2 Securing the Serial Device Server .............................................. 37
3.5.3 Restore to Factory Default Settings ............................................ 39
3.5.4 Resetting the Device................................................................... 40
3.5.5 Add to Favorite............................................................................ 40
3.5.6 Auto Mapping.............................................................................. 40
3.5.7 Manual Mapping ......................................................................... 40
3.5.8 Update Firmware ........................................................................ 41
Chapter 4 Selecting An Operating Mode ..........42
4.1 Overview ................................................................................................. 43
4.2 COM Port Redirector (Virtual COM Port) ................................................ 43
4.2.1 Normal mode .............................................................................. 44
4.2.2 Round-Robin mode..................................................................... 44
4.3 USDG Data Mode ................................................................................... 45
4.3.1 USDG TCP Client Mode ............................................................. 45
4.3.2 USDG Data TCP Server mode ................................................... 46
4.3.3 USDG UDP Server/Client mode ................................................. 47
4.4 USDG Control mode ............................................................................... 48
4.4.1 Hangup Character....................................................................... 48
4.4.2 Guard Time................................................................................. 48
4.5 RFC2217 Mode....................................................................................... 49