Agilent Technologies CrossLab CS User manual

Agilent CrossLab CS PC Connection
User Manual

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G6691-90006
Edition
Second edition, July 2021
Printed in China
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Agilent CrossLab CS PC Connection User Manual 3
Agilent CrossLab CS PC Connection
Introduction 4
Red Cargo Online Access 5
Install the Red Cargo Agent and USB Driver 8
Connect a CrossLab CS device to Red Cargo 11
Retrieve the Certificate of Calibration and Certificate of Calibration Addendum 18
Firmware Upgrade 21
Stream the Real-Time Data 32

Agilent CrossLab CS PC Connection
Introduction
4 Agilent CrossLab CS PC Connection User Manual
Introduction
Overview
This manual provides instructions on several common tasks involving Agilent CrossLab CS
devices. These tasks include downloading a digital Certificate of Calibration (CoC), updating the
firmware of a CrossLab CS device, and connecting a CrossLab CS device to the Red Cargo
web platform.
For more information about Agilent CrossLab CS devices, please refer to their respective
operating instructions.
For system assistance, or to offer suggestions, contact the Agilent Technologies, Inc. Support at
[email protected].
System requirements
•To access the Red Cargo web platform, Agilent recommends the latest available version of
the Internet Explorer web browser.
•For the Red Cargo software to communicate with the CrossLab CS device through USB
connectivity, Windows 10, 32-bit or 64-bit, is required.
•To view the Certificates of Calibration that are downloaded from the Red Cargo website,
Adobe Reader is required.
•To stream data from a CrossLab CS device to a computer, third party terminal emulation
software, such as PuTTY or HyperTerminal, is required.

Agilent CrossLab CS PC Connection User Manual 5
Agilent CrossLab CS PC Connection
Red Cargo Online Access
Red Cargo Online Access
Register or update a Red Cargo Account
Register a Red Cargo account to access more features related to the instrument, such as
performing a firmware upgrade.
Once a Red Cargo account is registered, the username or email address may be updated
as needed.
NOTE For a Red Cargo account to be approved, a valid email address must be provided.
To register a new account or update an existing account
1Use a web browser to open https://redcargo.azurewebsites.net/
2To open the Access product features page, click on the CrossLab CS customer icon.
3Enter the Product Model Number, Product Serial Number and Product Key of the cartridge,
and click Validate. (See To download the CoC and CoC Addendum on page 19).
4Enter the user's First Name, Last Name, and Email Address. A valid email address is required
to receive notification of the account approval status. Click Register (See Figure 1on page 6)
5When the account is approved, an email will be sent to the user-provided email address.
6To update the ownership information of a cartridge already associated with a Red Cargo
account, enter the cartridge’s serial number with a new name and email address, then click
Update. (See Figure 1on page 6).
7If an account update is required, enter the new First Name, Last Name, and Email Address and
click Register.

Agilent CrossLab CS PC Connection
Register or update a Red Cargo Account
6 Agilent CrossLab CS PC Connection User Manual
Figure 1. The Access product features page.

Agilent CrossLab CS PC Connection User Manual 7
Agilent CrossLab CS PC Connection
Sign into to your Red Cargo Account
Sign into to your Red Cargo Account
1Using a web browser, go to https://redcargo.azurewebsites.net.
2Click Start Connect (see Figure 2).
3Enter your Username and Password.
4Click Sign In.
Figure 2. The Red Cargo sign in window.

Agilent CrossLab CS PC Connection
Install the Red Cargo Agent and USB Driver
8 Agilent CrossLab CS PC Connection User Manual
Install the Red Cargo Agent and USB Driver
To use the CrossLab CS device with the online features provided by Red Cargo, the Red Cargo
Agent and the USB Driver must be downloaded and installed. The USB Driver allows a PC to
connect to the CrossLab CS device and the Red Cargo Agent allows the driver to communicate
with the web based interface.
To install the Red Cargo Agent and USB Driver:
1Sign into your Red Cargo account, (see Sign into to your Red Cargo Account). If the Red
Cargo Agent and Driver have not been installed, or if either is out of date, the information bar
will display a prompt to download the agent.
2If a download prompt does not appear, the agent can be downloaded directly from
https://redcargocloud.blob.core.windows.net/public/Red%2
0Cargo%20Agent%20and%20Driver%20Setup.exe.
3Run Red Cargo Agent and Driver Setup.exe.
4From the Welcome page, click Next to proceed with the installation. (To terminate the
installation, click Cancel. Installation can be canceled at any point in the process.)

Agilent CrossLab CS PC Connection User Manual 9
Agilent CrossLab CS PC Connection
Install the Red Cargo Agent and USB Driver
5In the Custom Setup page, select USB Driver (Required for CrossLab CS user), and click Next.
6Click Install.

Agilent CrossLab CS PC Connection
Install the Red Cargo Agent and USB Driver
10 Agilent CrossLab CS PC Connection User Manual
A command prompt window will appear, and the USB driver will be installed. The command
prompt window will close once the installation of the USB driver is complete.
7Once the installation is complete, click Finish.
8Refresh the browser after installation of the Red Cargo Agent.