Agilent Technologies CrossLab CS User manual

Agilent CrossLab CS PC Connection
User Manual

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Manual Part Number
G6691-90006
Edition
Second edition, July 2021
Printed in China
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Agilent CrossLab CS PC Connection User Manual 3
Agilent CrossLab CS PC Connection
Introduction 4
Red Cargo Online Access 5
Install the Red Cargo Agent and USB Driver 8
Connect a CrossLab CS device to Red Cargo 11
Retrieve the Certificate of Calibration and Certificate of Calibration Addendum 18
Firmware Upgrade 21
Stream the Real-Time Data 32

Agilent CrossLab CS PC Connection
Introduction
4 Agilent CrossLab CS PC Connection User Manual
Introduction
Overview
This manual provides instructions on several common tasks involving Agilent CrossLab CS
devices. These tasks include downloading a digital Certificate of Calibration (CoC), updating the
firmware of a CrossLab CS device, and connecting a CrossLab CS device to the Red Cargo
web platform.
For more information about Agilent CrossLab CS devices, please refer to their respective
operating instructions.
For system assistance, or to offer suggestions, contact the Agilent Technologies, Inc. Support at
[email protected].
System requirements
•To access the Red Cargo web platform, Agilent recommends the latest available version of
the Internet Explorer web browser.
•For the Red Cargo software to communicate with the CrossLab CS device through USB
connectivity, Windows 10, 32-bit or 64-bit, is required.
•To view the Certificates of Calibration that are downloaded from the Red Cargo website,
Adobe Reader is required.
•To stream data from a CrossLab CS device to a computer, third party terminal emulation
software, such as PuTTY or HyperTerminal, is required.

Agilent CrossLab CS PC Connection User Manual 5
Agilent CrossLab CS PC Connection
Red Cargo Online Access
Red Cargo Online Access
Register or update a Red Cargo Account
Register a Red Cargo account to access more features related to the instrument, such as
performing a firmware upgrade.
Once a Red Cargo account is registered, the username or email address may be updated
as needed.
NOTE For a Red Cargo account to be approved, a valid email address must be provided.
To register a new account or update an existing account
1Use a web browser to open https://redcargo.azurewebsites.net/
2To open the Access product features page, click on the CrossLab CS customer icon.
3Enter the Product Model Number, Product Serial Number and Product Key of the cartridge,
and click Validate. (See To download the CoC and CoC Addendum on page 19).
4Enter the user's First Name, Last Name, and Email Address. A valid email address is required
to receive notification of the account approval status. Click Register (See Figure 1on page 6)
5When the account is approved, an email will be sent to the user-provided email address.
6To update the ownership information of a cartridge already associated with a Red Cargo
account, enter the cartridge’s serial number with a new name and email address, then click
Update. (See Figure 1on page 6).
7If an account update is required, enter the new First Name, Last Name, and Email Address and
click Register.

Agilent CrossLab CS PC Connection
Register or update a Red Cargo Account
6 Agilent CrossLab CS PC Connection User Manual
Figure 1. The Access product features page.

Agilent CrossLab CS PC Connection User Manual 7
Agilent CrossLab CS PC Connection
Sign into to your Red Cargo Account
Sign into to your Red Cargo Account
1Using a web browser, go to https://redcargo.azurewebsites.net.
2Click Start Connect (see Figure 2).
3Enter your Username and Password.
4Click Sign In.
Figure 2. The Red Cargo sign in window.

Agilent CrossLab CS PC Connection
Install the Red Cargo Agent and USB Driver
8 Agilent CrossLab CS PC Connection User Manual
Install the Red Cargo Agent and USB Driver
To use the CrossLab CS device with the online features provided by Red Cargo, the Red Cargo
Agent and the USB Driver must be downloaded and installed. The USB Driver allows a PC to
connect to the CrossLab CS device and the Red Cargo Agent allows the driver to communicate
with the web based interface.
To install the Red Cargo Agent and USB Driver:
1Sign into your Red Cargo account, (see Sign into to your Red Cargo Account). If the Red
Cargo Agent and Driver have not been installed, or if either is out of date, the information bar
will display a prompt to download the agent.
2If a download prompt does not appear, the agent can be downloaded directly from
https://redcargocloud.blob.core.windows.net/public/Red%2
0Cargo%20Agent%20and%20Driver%20Setup.exe.
3Run Red Cargo Agent and Driver Setup.exe.
4From the Welcome page, click Next to proceed with the installation. (To terminate the
installation, click Cancel. Installation can be canceled at any point in the process.)

Agilent CrossLab CS PC Connection User Manual 9
Agilent CrossLab CS PC Connection
Install the Red Cargo Agent and USB Driver
5In the Custom Setup page, select USB Driver (Required for CrossLab CS user), and click Next.
6Click Install.

Agilent CrossLab CS PC Connection
Install the Red Cargo Agent and USB Driver
10 Agilent CrossLab CS PC Connection User Manual
A command prompt window will appear, and the USB driver will be installed. The command
prompt window will close once the installation of the USB driver is complete.
7Once the installation is complete, click Finish.
8Refresh the browser after installation of the Red Cargo Agent.

Agilent CrossLab CS PC Connection User Manual 11
Agilent CrossLab CS PC Connection
Connect a CrossLab CS device to Red Cargo
Connect a CrossLab CS device to Red Cargo
The Red Cargo Web Interface allows the instrument’s firmware to be updated.
Add an instrument to Red Cargo
1Connect the CrossLab CS device using the USB cable.
2Power on the CrossLab CS device.
3Sign into your Red Cargo account. (See Sign into to your Red Cargo Account on page 7).
4Click Add Instrument in the Instruments column.
USB Port

Agilent CrossLab CS PC Connection
Add an instrument to Red Cargo
12 Agilent CrossLab CS PC Connection User Manual
The Add instrument window will appear on the left side of the page.
5A CrossLab CS device can be given a nickname by entering a name into the Display Name field
of the Add Instrument window (shown in Figure 3). This is useful for managing more than
one device.
6Click Online. (See Figure 3for and expanded view of the Add Instrument window).
Figure 3. The Add instrument window.

Agilent CrossLab CS PC Connection User Manual 13
Agilent CrossLab CS PC Connection
Add an instrument to Red Cargo
7Select the CrossLab CS Virtual COM Port option from the Com Port drop down menu.
(See Figure 3for and expanded view of the Add Instrument window).
8Click Add Instrument. (See Figure 3for and expanded view of the Add Instrument window).

Agilent CrossLab CS PC Connection
View instrument status
14 Agilent CrossLab CS PC Connection User Manual
View instrument status
The status panel appears in the Red Cargo web client when a CrossLab CS device is connected.
The panel displays the following attributes (See Figure 4):
•Instrument Status
•COM Port
•Model
•Serial Number
•Firmware Version
Figure 4. CrossLab CS device status panel.

Agilent CrossLab CS PC Connection User Manual 15
Agilent CrossLab CS PC Connection
View Cartridge Info
View Cartridge Info
The Cartridge Info feature provides the cartridge’s details when the CrossLab CS device is
connected. The Cartridge Info displays the following attributes (see Figure 5):
•Model Number
•Serial Number
•Cartridge Type
•Turn On Date (See Table 1)
•Expired Date (See Table 1)
In Cartridge Info, you can download CoC and CoC Addendum for the ADM Flow Meter cartridge.
1To download CoC, click the Download CoC button.
2To download CoC Addendum, click the Download CoC Addendum button.
3To register the cartridge to a current account, click the Add to My CoC button. If the cartridge
is registered successfully, an information bar will be displayed.
NOTE The Download CoC and CoC Addendum feature is only available for ADM Flow Meter Cartridges.
Table 1 Cartridge Info indication guide
Cartridge Type Turn On Date Expired Date
ADM Flow Meter Cartridge Refers to the cartridge activation date. Refers to the cartridge due date.
Leak Detector Cartridge Refers to the filter new date. Refers to the filter due date.
Figure 5. CrossLab CS Cartridge Info Page.

Agilent CrossLab CS PC Connection
Edit instrument settings
16 Agilent CrossLab CS PC Connection User Manual
Edit instrument settings
To change an instrument’s COM Port and Display Name:
1Select the instrument to be edited from the list in the Instruments column.
2Hover over the selected instrument in the Instruments column, then click on the
cogwheel icon.
3Fill out the fields in the Edit Instrument dialog, and click Save Instrument.

Agilent CrossLab CS PC Connection User Manual 17
Agilent CrossLab CS PC Connection
Delete an instrument
Delete an instrument
CAUTION Once an instrument is deleted, all data associated with it cannot be recovered.
•In the Edit Instrument panel, click on the recycle bin icon.

Agilent CrossLab CS PC Connection
Retrieve the Certificate of Calibration and Certificate of Calibration Addendum
18 Agilent CrossLab CS PC Connection User Manual
Retrieve the Certificate of Calibration and Certificate
of Calibration Addendum
This section describes the retrieval process for the Certificate of Calibration (CoC) and the
Certificate of Calibration Addendum (CoC Addendum).
NOTE This section is applicable to Flow Meter only.
Each ADM Flow Meter cartridge comes with a Certificate of Calibration (CoC) and Certificate of
Calibration Addendum (CoC Addendum) which are generated when the cartridge is
manufactured. These certificates give details about the instruments that were used to calibrate
the cartridge and provides a verification table showing the flow readings obtained in the factory
compared to Agilent's flow standard. If the CoC and CoC Addendum are lost, or a digital copy is
required, they can be downloaded using Agilent's Red Cargo Web Interface.
To retrieve the CoC Addendum of the ADM Flow Meter cartridge, an initial connection of the ADM
Flow Meter to Red Cargo website must be established. After the initial connection is made,
subsequent retrieval of CoC and CoC Addendum does not require reconnection to the Red Cargo
website. (See Connect a CrossLab CS device to Red Cargo on page 11).
To download the CoC and CoC Addendum, the following cartridge information must be provided:
•Model number
•Serial number
•Product key
To view the cartridge information:
1Turn on your ADM Flow Meter.
2Press the Mode button until the Info mode screen is visible.
3Press the Enter button until the screen displays the Cartridge information. The model number
(MDL), serial number (SN) and product key (Key) will be displayed.

Agilent CrossLab CS PC Connection User Manual 19
Agilent CrossLab CS PC Connection
Access Red Cargo Server
Access Red Cargo Server
Access Red Cargo server https://redcargo.azurewebsites.net/Account/AccessProduct and look
for the CrossLab CS customer icon.
To download the CoC and CoC Addendum
1Enter the Model Number, Serial Number, and Product Key of the flow meter and click Validate.
Figure 6. The Red Cargo CrossLab CS customer button, highlighted in red.

Agilent CrossLab CS PC Connection
Access Red Cargo Server
20 Agilent CrossLab CS PC Connection User Manual
2If the Model Number, Serial Number, and Product Key match the cartridge's details, the link to
download the CoC and CoC Addendum will be displayed.
•To download the CoC, click Download CoC.
•To download the CoC Addendum, click Download CoC Addendum.
NOTE The COC and COC Addendum downloads are in PDF format. The user must have Adobe Reader
installed on their browser in order to view the documents.
The COC and COC Addendum download feature is only available for the
ADM flow meter Cartridges.